Global Entry Renewal

    Hide Wikipost
Old Apr 21, 20, 8:44 pm   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: GUWonder
Wiki Link
Messages posted in this thread between 2013 and 2018 have been archived and can now be found in the following thread:

Archived: Global Entry Renewal [2013-2018]




Global Entry Reapplication / Renewal (required every 5 years)

You can proactively initiate the renewal process before you get your expiration notification from DHS, which seem to be going out to your email address of record a few months prior to expiry.

You may reapply for Global Entry renewal as early as one year prior to your membership expiration date; your new GE expiration date will be five years from your next birthday.

The amount of time for approval of applications varies from as little as 3 days to as long as seven months. The reason for this is unclear. Please be patient. If you renew before expiration, your GE benefits will continue until your renewal is approved/rejected, for up to 18 months after expiration.


__________________________________________________ ______________________________________


Important:






1) If you allow your Global Entry status to expire, even by one day, you will need to submit a new application.

2) If you cancel a scheduled interview, your application will be canceled. So, instead of canceling an appointment date for the interview, just reschedule it.
Your Global Entry expiration date will show when you register and sign in to the new Trusted Traveler Program website https://ttp.cbp.dhs.gov/ If you can renew, you will see a white on blue "RENEW" radio button.

Reapplication requires filling out an application form essentially de novo, including listing citizenship or residency documents, whether your driver's license is EDL conforming, aliases or "AKAs", new jobs or address changes since application, all countries visited the last five years (the form sorts them alphabetically, and does not request date or year of visit) and payment of $100 (for five years of GE renewal).

Please don't forget some credit cards will give you credit for PreCheck application or renewal, $85, or for Global Entry etc. renewal, $100, every five years (Barclay Aviator Silver, AMEX Marriott Bonvoy Brilliant, American Express Platinum, etc.) Interestingly, they may not cover NEXUS, which is $50 - and if you have NEXUS, your GE will be subsumed by NEXUS.

After one to a few weeks, you will likely receive an e-mail informing you action has been taken on your application; you will have to log in to your account to determine what that action has been.

Extension of current Global Entry:

If you submit a renewal application before expiration of your current membership, then you can continue to use your benefits until the renewal is finalized (up to 18 months after your expiration date).
Please note that according to the information in this post, the grace period has been extended to twelve months: https://www.flyertalk.com/forum/31397574-post1554.html

Decisions on your application:

1) You may be approved, with no further action on your part necessary; your GE will be extended five years from your next birthdate. For an example of an uncomplicated renewal without requiring an interview, see this post by mre5765.

2) You may receive conditional approval. To receive full approval you must complete the enrollment interview within 365 days of receiving the conditional approval. You still have a hoop or two to jump through.

3) You may have not been approved. See instructions on line to proceed; this information refers to reapplication, not how to appeal or reverse the denial.

If your renewal application takes inordinately long to process or you experience other difficulties, see Frequently Asked Questions or contact or email your questions or request for support through the CBP support portal.

Notification of Conditional Approval:
Global Entry
Aug 28, 2015

WILLISTON, VT
PO BOX 946
Williston, VT 05495
US

JACK FROST
1000 MAIN ST
CENTERVILLE, 02234-5678
US

Re: Your application for the Global Entry Program Membership #"123456789"
Dear "JACK FROST":

We are pleased to inform you that your U. S. Customs and Border Protection, Global Entry membership application has been processed and you are now invited to visit an enrollment center to complete the enrollment process.

In order to finalize your Global Entry enrollment, you need to complete an interview within 365 days of conditional approval, or your application will be cancelled. You can reschedule as often as needed]. To do this, please log in through your TTP Account using the username and password you established when you completed your initial application. Once you have logged in, please schedule your interview using the blue "Schedule Interview" button located on the right side of the screen. If you have already visited the enrollment center for this application, please disregard this letter.

You must bring the following original documents with you to the enrollment center:



  • A valid passport. If you travel using more than one passport, please bring them to the interview so that the information can be added to your file. This provides you with the ability to use either passport at the Global Entry kiosk;
  • A permanent resident card (if applicable);
  • Documents providing evidence of residency. Examples are: driver's license (if the address is current), mortgage statement, rental payment statement, utility bill, etc.
When you visit the Enrollment Center, we will review your application and any additional information you provide at that time. We will verify your identity, review your documentation, and take your fingerprints and photograph. Finally, we will explain the terms and conditions of the Global Entry program and answer any questions or concerns you may have.

Your Global Entry membership number is, "123456789", if your account is approved, this will become your Known Traveler Number for your TSA Pre-Check benefit. For more information on the TSA Pre-Check program please visit their web site at www.tsa.gov/tsa-precheck.

Thank you for applying to the Global Entry Program. If you have any questions, please visit the Global Entry website at www.globalentry.gov. You may also contact the CBP Info Center at (877) 227-5511 or by visiting their website at https://help.cbp.gov.

Respectfully,

(unsigned)

Supervisor, Global Entry Enrollment Center
U.S. Customs and Border Protection

Note: names and numbers used herein are fictitious
You can check the status of your application from your TTP Website dashboard, which is displayed after you login. If you applied through GOES, you can find migration instructions here. Please DO NOT submit a new application as you will be liable for any additional fees incurred per the non-refundable terms and conditions you agree to prior to making payment.

If your application status is "Pending Review" then your application has been received and is being processed. Please note that processing times vary by applicant.

The vetting process cannot be expedited. If you submitted a renewal application before expiration of your current membership, then you can continue to use your benefits until the renewal is finalized (up to 6 months after your expiration date). [Please note that according to the information in post number [URL="https://www.flyertalk.com/forum/trusted-travelers/1426118-global-entry-renewal-104.html#post31397574"]1552, the grace period has been extended to twelve months.]

After the application has been reviewed, the status will be updated to either "Conditionally Approved" or "Denied" and a letter will be posted in your TTP account with additional information. This letter can be found under Notifications on the Dashboard.

If conditionally approved, you will receive a notification to schedule your interview. It is important that you complete your interview within 365 days of conditional approval. Failure to schedule an interview in that timeframe will cancel your application and you will need to pay again and reapply if you still wish to be a member.

Please note that some Enrollment Centers have a long wait for an interview. Availability is displayed through your TTP account before applying and upon conditional approval. If you have immediate travel plans, please have flexibility in the center that you can visit for the interview. To see where the centers are located see the links below [please go to this [URL="https://help.cbp.gov/app/answers/detail/a_id/1332/~/i-have-submitted-my-trusted-traveler-application-for-review.-did-cbp-receive-my"]CBP web page for the links.

You should prepare for your appointment as if you were newly applying, with passport, naturalization certificate or whatever you're using to establish qualification as well as documents establishing residency (state driver's license, senior identification, etc.) you will also have your fingerprints and photograph taken.

Be sure to mention anything you've forgotten to list in your application form, and to disclose any incidents such as being arrested (not just if you were found guilty) or Driving Under the Influence - alcohol or any substance - AKA "DUIs" (some posting in this thread report they were asked if they'd been charged with DUI);,these folks access various data bases, at least one of which includes data going back to the 1950s. Some members in this forum have posted they had trouble or were initially denied for not mentioning those incidents, even juvenile records that should have been expunged.

If your reapplication is approved, you will generally be notified quickly.

Your Global Entry Program Number / TT# and your PASSID will not change.

Longest wait for renewal (already renewed)
256 days - DCDuo (Feb. 2020 approval)
224 days - Smartguy35 (8/23/19 to 4/3/20)
223 days - N104UA (8/22/19 to 4/1/20)
212 days - Matthew330Ci (8/1/2019 applied, 2/26/2020 approval, no interview)
211 days - aerokitty (Feb. 2020 approval, no interview)
207 days - Mrs. Flaneurs (Feb 2020, interview required)
197 days - mgalisa (Jan. 2020 approval)

Longest active waits for renewal
6/3/19 - Marcky
6/26/19 - Mearagirl
7/3/19 - mctaste
Print Wikipost

Old May 10, 20, 11:50 am
  #1306  
FlyerTalk Evangelist
 
Join Date: Jun 2015
Location: SFO/SJC, BWI
Programs: :rolleyes:, DL DM, Mlife Plat, TR 7*, Marriott Tit, UA Gold
Posts: 11,648
Originally Posted by themicah View Post
My impression (correct me if I'm wrong) is that they had a huge backlog in 2019 that they've been steadily clearing out, but in early 2020 (maybe late 2019) they improved their capacity and started turning new applications around quickly, while still working on the backlog. The fact that they dropped all the NY applications and are no longer doing interviews is probably speeding things up even more now.

Is there anybody who had a super-fast approval in 2019? Anybody who is still waiting for a conditional approval who applied in 2020?
There were numerous fast approvals (~a week or less) throughout 2019 -- read the back pages of the thread, collecting data points is one of its purposes

Signs point to there being a fast queue and a slow queue (and the duration of the slow queue may have increased) but no real rhyme or reason as to which one you get assigned to. A variety of theories have been floated but I believe there have been counterexamples found for each one (and in any case there is always the risk of reporting bias in self-reported data points, people who post are more likely to have had slow experiences, etc.)

Whatever the criteria are, they're not simple and obvious. (Or at least, not in a way that's useful -- someone suggested that different locations might have different backlogs, which would be simple and obvious, but it's not clear there's any way to influence where your application is handled, e.g. I live near SFO/SJC and my conditional approval came from Williston, VT)
themicah likes this.
Zorak is online now  
Old May 13, 20, 7:58 am
  #1307  
 
Join Date: May 2009
Location: Washington, DC
Programs: UA 1K, AA, DL, LH, VX, HA
Posts: 5,869
Originally Posted by themicah View Post
My impression (correct me if I'm wrong) is that they had a huge backlog in 2019 that they've been steadily clearing out, but in early 2020 (maybe late 2019) they improved their capacity and started turning new applications around quickly, while still working on the backlog. The fact that they dropped all the NY applications and are no longer doing interviews is probably speeding things up even more now.

Is there anybody who had a super-fast approval in 2019?
Anybody who is still waiting for a conditional approval who applied in 2020?
I'm in this camp - applied early January (second renewal).

I suspect there's some algorithm they use - who knows exactly what factors - and either it spits out a quick approval or it spits it to an agent for additional review. And if it goes to an agent, it takes a while.

There's nothing in my application that I would think should raise new questions - my list of countries is basically the same as the last time, with a few additions that aren't material (e.g., Mexico, Canada, Italy), and my travel patterns haven't changed much either. So it also could be just a random element.
drewguy is offline  
Old May 14, 20, 4:41 pm
  #1308  
 
Join Date: Oct 2005
Location: SMF - N. California
Programs: SOUTHWEST A-LIST, HH GOLD, SPG GOLD, AA EXEC PLAT
Posts: 1,980
Originally Posted by drewguy View Post
I'm in this camp - applied early January (second renewal).

I suspect there's some algorithm they use - who knows exactly what factors - and either it spits out a quick approval or it spits it to an agent for additional review. And if it goes to an agent, it takes a while.

There's nothing in my application that I would think should raise new questions - my list of countries is basically the same as the last time, with a few additions that aren't material (e.g., Mexico, Canada, Italy), and my travel patterns haven't changed much either. So it also could be just a random element.
Same for me. Applied in early Feb. Says application pending review. This is my 2nd renewal. I just checked that my first renewal also went pending review, but I didn't have to go in for a 2nd interview. I don't recall it taking this long for approval the first time. My travel patterns (countries visited) hasn't changed much, though the frequency has increased (until Covid-19).

I also have a REAL ID now, so I don't think that makes a difference.
CommittedLurker is offline  
Old May 22, 20, 11:55 am
  #1309  
 
Join Date: Feb 2019
Posts: 11
For what it's worth, I applied for renewal on Oct 14th 2019, still waiting (221 days). Lots of global travel as I (used to?) travel for work. I've completed SF86 processes in the past, so you'd think this would be an easy decision..
ed285 is offline  
Old May 24, 20, 7:14 am
  #1310  
 
Join Date: Nov 2014
Posts: 977
Originally Posted by ed285 View Post
For what it's worth, I applied for renewal on Oct 14th 2019, still waiting (221 days). Lots of global travel as I (used to?) travel for work. I've completed SF86 processes in the past, so you'd think this would be an easy decision..
From everything I can surmise DHS does not look into if one has/had been issued a Security Clearance in making a GE decision, most likely they just don't have access to those systems. However, if you received clearance I would assume chances are high that you will get GE.
kalayaan12 likes this.
N104UA is offline  
Old May 24, 20, 3:56 pm
  #1311  
A FlyerTalk Posting Legend
 
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 90,923
Originally Posted by ed285 View Post
For what it's worth, I applied for renewal on Oct 14th 2019, still waiting (221 days). Lots of global travel as I (used to?) travel for work. I've completed SF86 processes in the past, so you'd think this would be an easy decision..
I have seen some such applicants’ initial GE applications come back as conditionally-approved within well less than even 48 hours but then when it came to the renewal applications the same applicants would get stuck in pending review status for multiple months despite there being no obvious, substantial change in the applicants’ background and travels and the clearance level was at least maintained. For my travel party members in such circumstances — this year and last year — who got conditional approval status for the renewal applications, a bunch of the “interviews” weren’t for any purpose but to recapture photo and fingerprints since literally nothing was asked when doing “the interview” as part of the enrollment on arrival process.

In other words, having any kind of security clearance level guarantees neither:

(A) that your renewal application gets out of pending review status quicker than some other applicants of an otherwise comparable background; nor

(B) that your renewal application skips the conditional approval stage, even as some other renewal applicants of an otherwise comparable background get to final approval directly (ie, without being in the conditionally approved stage for any time during the renewal application).
GUWonder is offline  
Old May 24, 20, 4:02 pm
  #1312  
 
Join Date: May 2013
Posts: 7
My renewal went stunningly well...

I returned from London (UK) and landed in Orlando, FL en route to Detroit, MI. The Customs Agent noticed the CBP sticker in my passport and asked why I didn't use the Global Entry line instead. I explained that I had already scheduled the interview appointment for the upcoming next week or so (can't remember all of the details exactly, this was a while back) since I had been out of town on business.

He indicated that GE had an "Enrollment on Arrival" procedure at MCO - then closed the line to the booth, and then did the interview right there. I had my new card show up in the mail literally in a matter of days afterwards!

Totally awesome...
Xyzzy and universitylad like this.
kalayaan12 is offline  
Old Today, 2:40 pm
  #1313  
 
Join Date: Dec 2010
Programs: DL Plat. Medallion
Posts: 53
I just applied for renewal today. I'll expire in March 2021, so we'll see how long it takes.
universitylad is offline  
Old Today, 2:52 pm
  #1314  
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
 
Join Date: Dec 2009
Location: VNY | BUR | LAX
Programs: AAdvantage | MileagePlus
Posts: 12,665
Originally Posted by universitylad View Post
I just applied for renewal today. I'll expire in March 2021, so we'll see how long it takes.
If this is your first renewal. chances are pretty good that you will receive final approval without the need for an interview.

In case that you are flagged for an interview, you will continue to receive Global Entry benefits pending the final approval of your renewal application for up to 18 months after your current expiration date. For additional information, please refer to the following thread:
TWA884 is offline  
Old Today, 3:05 pm
  #1315  
FlyerTalk Evangelist
 
Join Date: Sep 2002
Location: In a little twisty maze of airline seats, all alike...
Programs: CO, NW & UA forum moderator emeritus
Posts: 28,961
It seems that DHS has gotten its act together with regard to renewal reminders. Over the weekend we received an email message with the subject, "Program Expiry" that said (in part) this:

Your Trusted Traveler membership will be expiring soon. If you wish to renew your membership, you will need to log onto the Trusted Traveler Programs (TTP) System website at https://ttp.dhs.gov/ to submit your renewal application. The TTP system has replaced the Global Online Enrollment System (GOES).
...
It seems t be giving about a 6 month warning.
Xyzzy is offline  

Thread Tools
Search this Thread
Search Engine: