Go Back  FlyerTalk Forums > Travel&Dining > Travel Safety/Security > Trusted Travelers
Reload this Page >

Global Entry Renewal Information and Processing Timelines

Community
Wiki Posts
Search
Old Sep 7, 2015, 8:03 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: 5khours
Messages posted in this thread between 2013 and 2018 have been archived and can now be found in the following thread:

Archived: Global Entry Renewal [2013-2018]




Global Entry Reapplication / Renewal (required every 5 years)

You can proactively initiate the renewal process before you get your expiration notification from DHS, which seem to be going out to your email address of record a few months prior to expiry.

You may reapply for Global Entry renewal as early as one year prior to your membership expiration date; your new GE expiration date will be five years from your next birthday.

The amount of time for approval of applications varies from as little as 1-2 days to as long as several months. The reason for this is unclear. Please be patient. If you renew before expiration, your GE benefits will continue until your renewal is approved/rejected, for up to 24 months after expiration.
__________________________________________________ ______________________________________

Important:

1) If you allow your Global Entry status to expire, even by one day, you will need to submit a new application.

Contrary data points: three people (two of whom are minors) had their GE expire in July/August/October 2021. Renewed in March/April 2022 with full approval (no interview required) within 48 hours.

2) If you cancel a scheduled interview, your application will be canceled. So, instead of canceling an appointment date for the interview, just reschedule it.
Your Global Entry expiration date will show when you register and sign in to the new Trusted Traveler Program website https://ttp.cbp.dhs.gov/ If you can renew, you will see a white on blue "RENEW" radio button.

Reapplication requires filling out an application form essentially de novo, including listing citizenship or residency documents, whether your driver's license is EDL conforming, aliases or "AKAs", new jobs or address changes since application, all countries visited the last five years (the form sorts them alphabetically, and does not request date or year of visit) and payment of $100 (for five years of GE renewal).

Please don't forget some credit cards will give you credit for PreCheck application or renewal, $85, or for Global Entry etc. renewal, $100, every five years (Barclay Aviator Silver, Capital One Venture, Venture X, Chase CSR and JPM Reserve, AMEX Marriott Bonvoy Brilliant, American Express Platinum, CNB Crystal, etc.) Interestingly, they may not cover NEXUS, which is $50 - and if you have NEXUS, your GE will be subsumed by NEXUS.

After one to a few weeks, you will likely receive an e-mail informing you action has been taken on your application; you will have to log in to your account to determine what that action has been.

Extension of current Global Entry:

If you submit a renewal application before expiration of your current membership, then you can continue to use your benefits until the renewal is finalized (up to 18 months after your expiration date).
Please note that according to the information the TTP website, the grace period has been extended to 24 months.

Decisions on your application:

1) You may be approved, with no further action on your part necessary; your GE will be extended five years from your next birthdate. For an example of an uncomplicated renewal without requiring an interview, see this post by mre5765.

2) You may receive conditional approval. To receive full approval you must complete the enrollment interview within 365 days of receiving the conditional approval. You still have a hoop or two to jump through.

3) You may have not been approved. See instructions on line to proceed; this information refers to reapplication, not how to appeal or reverse the denial.

If your renewal application takes inordinately long to process or you experience other difficulties, see Frequently Asked Questions or contact or email your questions or request for support through the CBP support portal.

Notification of Conditional Approval:
Global Entry
Aug 28, 2015

WILLISTON, VT
PO BOX 946
Williston, VT 05495
US

JACK FROST
1000 MAIN ST
CENTERVILLE, 02234-5678
US

Re: Your application for the Global Entry Program Membership #"123456789"
Dear "JACK FROST":

We are pleased to inform you that your U. S. Customs and Border Protection, Global Entry membership application has been processed and you are now invited to visit an enrollment center to complete the enrollment process.

In order to finalize your Global Entry enrollment, you need to complete an interview within 365 days of conditional approval, or your application will be cancelled. You can reschedule as often as needed]. To do this, please log in through your TTP Account using the username and password you established when you completed your initial application. Once you have logged in, please schedule your interview using the blue "Schedule Interview" button located on the right side of the screen. If you have already visited the enrollment center for this application, please disregard this letter.

You must bring the following original documents with you to the enrollment center:
  • A valid passport. If you travel using more than one passport, please bring them to the interview so that the information can be added to your file. This provides you with the ability to use either passport at the Global Entry kiosk;
  • A permanent resident card (if applicable);
  • Documents providing evidence of residency. Examples are: driver's license (if the address is current), mortgage statement, rental payment statement, utility bill, etc.
When you visit the Enrollment Center, we will review your application and any additional information you provide at that time. We will verify your identity, review your documentation, and take your fingerprints and photograph. Finally, we will explain the terms and conditions of the Global Entry program and answer any questions or concerns you may have.

Your Global Entry membership number is, "123456789", if your account is approved, this will become your Known Traveler Number for your TSA Pre-Check benefit. For more information on the TSA Pre-Check program please visit their web site at www.tsa.gov/tsa-precheck.

Thank you for applying to the Global Entry Program. If you have any questions, please visit the Global Entry website at www.globalentry.gov. You may also contact the CBP Info Center at (877) 227-5511 or by visiting their website at https://help.cbp.gov.

Respectfully,

(unsigned)

Supervisor, Global Entry Enrollment Center
U.S. Customs and Border Protection

Note: names and numbers used herein are fictitious
You can check the status of your application from your TTP Website dashboard, which is displayed after you login. If you applied through GOES, you can find migration instructions here. Please DO NOT submit a new application as you will be liable for any additional fees incurred per the non-refundable terms and conditions you agree to prior to making payment.

If your application status is "Pending Review" then your application has been received and is being processed. Please note that processing times vary by applicant.

The vetting process cannot be expedited. If you submitted a renewal application before expiration of your current membership, then you can continue to use your benefits until the renewal is finalized (up to 6 months after your expiration date). [Please note that according to the TTP website, the grace period has been extended to 24 months.

[b]After the application has been reviewed, the status will be updated to either "Conditionally Approved" or "Denied" and a letter will be posted in your TTP account with additional information. This letter can be found under Notifications on the Dashboard.

If conditionally approved, you will receive a notification to schedule your interview. It is important that you complete your interview within 365 days of conditional approval. Failure to schedule an interview in that timeframe will cancel your application and you will need to pay again and reapply if you still wish to be a member.

Please note that some Enrollment Centers have a long wait for an interview. Availability is displayed through your TTP account before applying and upon conditional approval. If you have immediate travel plans, please have flexibility in the center that you can visit for the interview. To see where the centers are located see the links below [please go to this [URL="https://help.cbp.gov/app/answers/detail/a_id/1332/~/i-have-submitted-my-trusted-traveler-application-for-review.-did-cbp-receive-my"]CBP web page for the links.

You should prepare for your appointment as if you were newly applying, with passport, naturalization certificate or whatever you're using to establish qualification as well as documents establishing residency (state driver's license, senior identification, etc.) you will also have your fingerprints and photograph taken.

Be sure to mention anything you've forgotten to list in your application form, and to disclose any incidents such as being arrested (not just if you were found guilty) or Driving Under the Influence - alcohol or any substance - AKA "DUIs" (some posting in this thread report they were asked if they'd been charged with DUI);,these folks access various data bases, at least one of which includes data going back to the 1950s. Some members in this forum have posted they had trouble or were initially denied for not mentioning those incidents, even juvenile records that should have been expunged.

If your reapplication is approved, you will generally be notified quickly.

Your Global Entry Program Number / TT# and your PASSID will not change.

Longest wait for renewal (already renewed)
360 days - 5khours (August 2023 approval; no interview); applied 08/19/22, approved 8/14/23
334 days - (ms)jmd001 (Oct 2020 approval; no interview); specifically 11/20/2019 to 10/19/2020
313 days - (ms)arollins (Dec 2020 approval; no interview); applied 02/02/20, approved 12/11/20
313 days - RandomNobody Applied Mar 30 2022, approved Feb 6 2023, no interview.
311 days - Stanj (Nov. 2020 approval)
310 days - solosf (Nov. 2020 approval)
309 days - drewguy (Nov. 2020 approval)
305 days - BTA daughter (Nov. 2020 approval)
294 days - CaptainMiles (August 2020 approval, no interview)
292 days - topcat_dcx (July 2020 approval)
292 days - gig103 (Aug 2020 approval, no interview)
263 days - phillapkin (June 2020 approval)
256 days - DCDuo (Feb. 2020 approval)
224 days - Smartguy35 (8/23/19 to 4/3/20)
223 days - N104UA (8/22/19 to 4/1/20)
222 days - cheltzel (11/4/2019 applied, 6/12/2020 approval, no interview)
212 days - Matthew330Ci (8/1/2019 applied, 2/26/2020 approval, no interview)
211 days - aerokitty (Feb. 2020 approval, no interview)
207 days - Mrs. Flaneurs (Feb 2020, interview required)
197 days - mgalisa (Jan. 2020 approval)

Longest active waits for renewal
6/3/19 - Marcky
6/26/19 - Mearagirl
7/3/19 - mctaste




Print Wikipost

Global Entry Renewal Information and Processing Timelines

Thread Tools
 
Search this Thread
 
Old Apr 3, 2020, 11:21 am
  #1276  
 
Join Date: Nov 2013
Location: Rio de Janeiro
Programs: Delta Platinum, GE, Hilton & Marriott Gold
Posts: 16
Have there been any rumors or reports of the 365 day window for the Conditional Approval appointments being extended? Enrollment centers aren't taking appointments and many trips being cancelled due to COVID-19.
CirqueRunaway is offline  
Old Apr 6, 2020, 9:16 pm
  #1277  
 
Join Date: Oct 2015
Programs: AAdvantage EXP, Hilton Diamond, Marriott Platinum, Hyatt Diamond
Posts: 2
Long wait

Renewal just came through 4/3; no interview. Renewed on August 23. 223 days.
smartguy35 is offline  
Old Apr 9, 2020, 5:26 pm
  #1278  
 
Join Date: Feb 2006
Location: Cockeysville, MD
Programs: Marriott Rewards Lifetime Titanium, Amex Plat, Hertz Gold 5*, National Exec, AA Plat
Posts: 9,467
Applied April 8th (renewal). Approved for five more years within 4 hours. Not conditional. Full approval with 2026 expiration. That really surprised me. (I barely could remember all of my travels.)

My wife applied for renewal a few months ago. Conditionally approved. Interview has to be rescheduled. She doesnt expire until 12/20/20 and has a year after grace period I assume.
TWA884 likes this.
Mr. Vker is offline  
Old Apr 10, 2020, 10:59 am
  #1279  
 
Join Date: Jul 2003
Location: SFO
Programs: COdbaUA Platinum 2MM
Posts: 5,532
Originally Posted by Mr. Vker
Applied April 8th (renewal). Approved for five more years within 4 hours. Not conditional. Full approval with 2026 expiration. That really surprised me. (I barely could remember all of my travels.)

My wife applied for renewal a few months ago. Conditionally approved. Interview has to be rescheduled. She doesnt expire until 12/20/20 and has a year after grace period I assume.
Your wife has one year from conditional approval date to schedule and complete her interview.
1KChinito is offline  
Old Apr 10, 2020, 12:43 pm
  #1280  
 
Join Date: Feb 2005
Posts: 825
Originally Posted by 1KChinito
Your wife has one year from conditional approval date to schedule and complete her interview.
And given the extended shutdown in travel we're seeing, that might be a real problem for people like me who applied as soon as our renewal window opened and were conditionally approved promptly.
artemis is offline  
Old Apr 11, 2020, 8:32 am
  #1281  
 
Join Date: Dec 2000
Location: MA
Programs: DL DM/2MM Marriott Platinum, HH Diamond,
Posts: 8,906
Record Fast Approval

Previous expiration date was April 7, 2021.... applied for renewal on this April 9 which included a new state of residence, a new state drivers license, and a retirement from former career...approved sometime overnight last night April 10th without any need for an interview.

Color me impressed. I am thinking this was done by computer without human intervention but I could be wrong.
RobertS975 is offline  
Old Apr 11, 2020, 1:56 pm
  #1282  
 
Join Date: Feb 2006
Location: Cockeysville, MD
Programs: Marriott Rewards Lifetime Titanium, Amex Plat, Hertz Gold 5*, National Exec, AA Plat
Posts: 9,467
Originally Posted by RobertS975
Previous expiration date was April 7, 2021.... applied for renewal on this April 9 which included a new state of residence, a new state drivers license, and a retirement from former career...approved sometime overnight last night April 10th without any need for an interview.

Color me impressed. I am thinking this was done by computer without human intervention but I could be wrong.
HEY mine was only 4-5 hours so I have the record! But, I'm surprised about both-and relieved that they happened so fast and need no more follow up. I had no change in my data and thought that was the reason. I did recently get the Real ID DL. I wonder if that helped???
Mr. Vker is offline  
Old Apr 11, 2020, 7:51 pm
  #1283  
 
Join Date: Feb 2010
Posts: 19
Applied for Renewal August 31, 2019. Conditionally approved (interview required) on April 11, 2020. I have some Cuba travel history (declared on application) that I imagine they want to chat about. Hopefully my people to people educational trip is no big deal. I went twice and even took a direct flight on my second trip - the CBP officer seemed to be fine with it when I reentered from a Cuba flight to Miami (I declared cigars - so had to talk to him).
Mr. Vker likes this.
syoung123 is offline  
Old Apr 17, 2020, 3:38 am
  #1284  
FlyerTalk Evangelist
 
Join Date: Dec 2009
Location: HaMerkaz/Exit 145
Programs: UA, LY, BA, AA
Posts: 13,167
For my wife, renewal:
Applied: 9/3/19
Approval: 4/16/20 (late at night, no interview required)

Her previous one ended November 2019, and this is good until November 2024.

I'm wondering if the interview was waived due to the situation or whether she anyways would have been approved without an interview
joshwex90 is offline  
Old Apr 18, 2020, 3:44 am
  #1285  
 
Join Date: Nov 2013
Location: PHL
Programs: AA - Plat, HHonors - Diamond, IHG - Plat, Marriott - Gold, National - Exec, Amtrak - Select, NEXUS
Posts: 1,075
I applied for Mrs. pa3lsvt's GE renewal on her expiration date/birthday last week. I thought I screwed up because the site already showed that she was expired and was no longer eligible to use her Global Entry benefits, but it took the application as a renewal. (Yes, I am aware of the grace period of 6 months, extended to 12 months, with a renewal application in process due to slow processing times related to CBP resource deployment away from TT programs.)

She has had no less than 8 different jobs since her initial application 5 years ago; what a pain going through and filling that part out! I even forgot about our trip to the Dominican Republic on the question that asked about travel over the last 5 years.

She received her new card in the mail in exactly 7 days after I submitted her renewal. I didn't even bother checking her status (being NEXUS, I'm not used to fast movement on applications) and she never mentioned getting an approval email (I'm sure she did).

Interestingly, since I applied technically AFTER she expired, her renewal is good for 6 YEARS (I suppose 5 years and 364 days after she applied for renewal) after her previous expiration, not the 5 years I expected. Old expiration: April xx, 2020; new expiration: April xx, 2026. I may have found a procrastination loophole for a free year of benefits, as long as I don't plan any birthday trips for her in 2026!

EDIT: I just checked her card and it was issued the day after I submitted her application for renewal.
GUWonder and drewguy like this.
pa3lsvt is offline  
Old Apr 18, 2020, 11:20 am
  #1286  
 
Join Date: Jul 2003
Location: SFO
Programs: COdbaUA Platinum 2MM
Posts: 5,532
Originally Posted by pa3lsvt
Interestingly, since I applied technically AFTER she expired, her renewal is good for 6 YEARS (I suppose 5 years and 364 days after she applied for renewal) after her previous expiration, not the 5 years I expected. Old expiration: April xx, 2020; new expiration: April xx, 2026. I may have found a procrastination loophole for a free year of benefits, as long as I don't plan any birthday trips for her in 2026!

EDIT: I just checked her card and it was issued the day after I submitted her application for renewal.
On the other hand, if she was not approved immediately, and also required an interview, at the mean time she travels domestically and internationally, how would she feel?
1KChinito is offline  
Old Apr 20, 2020, 7:55 am
  #1287  
 
Join Date: May 2009
Location: Washington, DC
Programs: UA 1K 1MM, AA, DL
Posts: 7,418
Originally Posted by 1KChinito
On the other hand, if she was not approved immediately, and also required an interview, at the mean time she travels domestically and internationally, how would she feel?
Wouldn't the 1 year grace period apply while the interview was pending?
drewguy is offline  
Old Apr 20, 2020, 8:07 am
  #1288  
 
Join Date: Nov 2014
Programs: UA 2MM
Posts: 1,679
Originally Posted by drewguy
Wouldn't the 1 year grace period apply while the interview was pending?
only if you apply prior to expiration, OP applied one day after. If you apply after you don't get the grace period
1KChinito and TWA884 like this.
N104UA is offline  
Old Apr 21, 2020, 2:26 pm
  #1289  
 
Join Date: May 2009
Location: Washington, DC
Programs: UA 1K 1MM, AA, DL
Posts: 7,418
Originally Posted by N104UA
only if you apply prior to expiration, OP applied one day after. If you apply after you don't get the grace period
Hmm. Thought OP said applied on expiration date (spouse's birthday) . . . I would assume that it expires at midnight on your birthday (though in which time zone?)

Seems like application was done in some Schrödinger's box where it was both expired and not expired at the same time.
drewguy is offline  
Old Apr 21, 2020, 2:47 pm
  #1290  
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
 
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,627
Originally Posted by drewguy
Hmm. Thought OP said applied on expiration date (spouse's birthday) . . . I would assume that it expires at midnight on your birthday (though in which time zone?)
According to the OP:

Originally Posted by pa3lsvt
***
I thought I screwed up because the site already showed that she was expired and was no longer eligible to use her Global Entry benefits, but it took the application as a renewal.
***
Interestingly, since I applied technically AFTER she expired, her renewal is good for 6 YEARS (I suppose 5 years and 364 days after she applied for renewal) after her previous expiration, not the 5 years I expected. Old expiration: April xx, 2020; new expiration: April xx, 2026.
TWA884 is offline  


Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.