Last edit by: 5khours
Messages posted in this thread between 2013 and 2018 have been archived and can now be found in the following thread:
Archived: Global Entry Renewal [2013-2018]
Global Entry Reapplication / Renewal (required every 5 years)
Archived: Global Entry Renewal [2013-2018]
Global Entry Reapplication / Renewal (required every 5 years)
You can proactively initiate the renewal process before you get your expiration notification from DHS, which seem to be going out to your email address of record a few months prior to expiry.
You may reapply for Global Entry renewal as early as one year prior to your membership expiration date; your new GE expiration date will be five years from your next birthday.
The amount of time for approval of applications varies from as little as 1-2 days to as long as several months. The reason for this is unclear. Please be patient. If you renew before expiration, your GE benefits will continue until your renewal is approved/rejected, for up to 24 months after expiration.
__________________________________________________ ______________________________________
Important:
1) If you allow your Global Entry status to expire, even by one day, you will need to submit a new application.
Contrary data points: three people (two of whom are minors) had their GE expire in July/August/October 2021. Renewed in March/April 2022 with full approval (no interview required) within 48 hours.
2) If you cancel a scheduled interview, your application will be canceled. So, instead of canceling an appointment date for the interview, just reschedule it.
Your Global Entry expiration date will show when you register and sign in to the new Trusted Traveler Program website https://ttp.cbp.dhs.gov/ If you can renew, you will see a white on blue "RENEW" radio button.
Reapplication requires filling out an application form essentially de novo, including listing citizenship or residency documents, whether your driver's license is EDL conforming, aliases or "AKAs", new jobs or address changes since application, all countries visited the last five years (the form sorts them alphabetically, and does not request date or year of visit) and payment of $100 (for five years of GE renewal).
Please don't forget some credit cards will give you credit for PreCheck application or renewal, $85, or for Global Entry etc. renewal, $100, every five years (Barclay Aviator Silver, Capital One Venture, Venture X, Chase CSR and JPM Reserve, AMEX Marriott Bonvoy Brilliant, American Express Platinum, CNB Crystal, etc.) Interestingly, they may not cover NEXUS, which is $50 - and if you have NEXUS, your GE will be subsumed by NEXUS.
After one to a few weeks, you will likely receive an e-mail informing you action has been taken on your application; you will have to log in to your account to determine what that action has been.
Extension of current Global Entry:
If you submit a renewal application before expiration of your current membership, then you can continue to use your benefits until the renewal is finalized (up to 18 months after your expiration date).
Please note that according to the information the TTP website, the grace period has been extended to 24 months.
Decisions on your application:
1) You may be approved, with no further action on your part necessary; your GE will be extended five years from your next birthdate. For an example of an uncomplicated renewal without requiring an interview, see this post by mre5765.
2) You may receive conditional approval. To receive full approval you must complete the enrollment interview within 365 days of receiving the conditional approval. You still have a hoop or two to jump through.
3) You may have not been approved. See instructions on line to proceed; this information refers to reapplication, not how to appeal or reverse the denial.
If your renewal application takes inordinately long to process or you experience other difficulties, see Frequently Asked Questions or contact or email your questions or request for support through the CBP support portal.
Notification of Conditional Approval:
Global Entry
Aug 28, 2015
WILLISTON, VT
PO BOX 946
Williston, VT 05495
US
JACK FROST
1000 MAIN ST
CENTERVILLE, 02234-5678
US
Re: Your application for the Global Entry Program Membership #"123456789"
Dear "JACK FROST":
We are pleased to inform you that your U. S. Customs and Border Protection, Global Entry membership application has been processed and you are now invited to visit an enrollment center to complete the enrollment process.
In order to finalize your Global Entry enrollment, you need to complete an interview within 365 days of conditional approval, or your application will be cancelled. You can reschedule as often as needed]. To do this, please log in through your TTP Account using the username and password you established when you completed your initial application. Once you have logged in, please schedule your interview using the blue "Schedule Interview" button located on the right side of the screen. If you have already visited the enrollment center for this application, please disregard this letter.
You must bring the following original documents with you to the enrollment center:
Your Global Entry membership number is, "123456789", if your account is approved, this will become your Known Traveler Number for your TSA Pre-Check benefit. For more information on the TSA Pre-Check program please visit their web site at www.tsa.gov/tsa-precheck.
Thank you for applying to the Global Entry Program. If you have any questions, please visit the Global Entry website at www.globalentry.gov. You may also contact the CBP Info Center at (877) 227-5511 or by visiting their website at https://help.cbp.gov.
Respectfully,
(unsigned)
Supervisor, Global Entry Enrollment Center
U.S. Customs and Border Protection
Note: names and numbers used herein are fictitious
Global Entry
Aug 28, 2015
WILLISTON, VT
PO BOX 946
Williston, VT 05495
US
JACK FROST
1000 MAIN ST
CENTERVILLE, 02234-5678
US
Re: Your application for the Global Entry Program Membership #"123456789"
Dear "JACK FROST":
We are pleased to inform you that your U. S. Customs and Border Protection, Global Entry membership application has been processed and you are now invited to visit an enrollment center to complete the enrollment process.
In order to finalize your Global Entry enrollment, you need to complete an interview within 365 days of conditional approval, or your application will be cancelled. You can reschedule as often as needed]. To do this, please log in through your TTP Account using the username and password you established when you completed your initial application. Once you have logged in, please schedule your interview using the blue "Schedule Interview" button located on the right side of the screen. If you have already visited the enrollment center for this application, please disregard this letter.
You must bring the following original documents with you to the enrollment center:
- A valid passport. If you travel using more than one passport, please bring them to the interview so that the information can be added to your file. This provides you with the ability to use either passport at the Global Entry kiosk;
- A permanent resident card (if applicable);
- Documents providing evidence of residency. Examples are: driver's license (if the address is current), mortgage statement, rental payment statement, utility bill, etc.
Your Global Entry membership number is, "123456789", if your account is approved, this will become your Known Traveler Number for your TSA Pre-Check benefit. For more information on the TSA Pre-Check program please visit their web site at www.tsa.gov/tsa-precheck.
Thank you for applying to the Global Entry Program. If you have any questions, please visit the Global Entry website at www.globalentry.gov. You may also contact the CBP Info Center at (877) 227-5511 or by visiting their website at https://help.cbp.gov.
Respectfully,
(unsigned)
Supervisor, Global Entry Enrollment Center
U.S. Customs and Border Protection
Note: names and numbers used herein are fictitious
If your application status is "Pending Review" then your application has been received and is being processed. Please note that processing times vary by applicant.
The vetting process cannot be expedited. If you submitted a renewal application before expiration of your current membership, then you can continue to use your benefits until the renewal is finalized (up to 6 months after your expiration date). [Please note that according to the TTP website, the grace period has been extended to 24 months.
[b]After the application has been reviewed, the status will be updated to either "Conditionally Approved" or "Denied" and a letter will be posted in your TTP account with additional information. This letter can be found under Notifications on the Dashboard.
If conditionally approved, you will receive a notification to schedule your interview. It is important that you complete your interview within 365 days of conditional approval. Failure to schedule an interview in that timeframe will cancel your application and you will need to pay again and reapply if you still wish to be a member.
Please note that some Enrollment Centers have a long wait for an interview. Availability is displayed through your TTP account before applying and upon conditional approval. If you have immediate travel plans, please have flexibility in the center that you can visit for the interview. To see where the centers are located see the links below [please go to this [URL="https://help.cbp.gov/app/answers/detail/a_id/1332/~/i-have-submitted-my-trusted-traveler-application-for-review.-did-cbp-receive-my"]CBP web page for the links.
You should prepare for your appointment as if you were newly applying, with passport, naturalization certificate or whatever you're using to establish qualification as well as documents establishing residency (state driver's license, senior identification, etc.) you will also have your fingerprints and photograph taken.
Be sure to mention anything you've forgotten to list in your application form, and to disclose any incidents such as being arrested (not just if you were found guilty) or Driving Under the Influence - alcohol or any substance - AKA "DUIs" (some posting in this thread report they were asked if they'd been charged with DUI);,these folks access various data bases, at least one of which includes data going back to the 1950s. Some members in this forum have posted they had trouble or were initially denied for not mentioning those incidents, even juvenile records that should have been expunged.
If your reapplication is approved, you will generally be notified quickly.
Your Global Entry Program Number / TT# and your PASSID will not change.
Longest wait for renewal (already renewed)
360 days - 5khours (August 2023 approval; no interview); applied 08/19/22, approved 8/14/23
334 days - (ms)jmd001 (Oct 2020 approval; no interview); specifically 11/20/2019 to 10/19/2020
313 days - (ms)arollins (Dec 2020 approval; no interview); applied 02/02/20, approved 12/11/20
313 days - RandomNobody Applied Mar 30 2022, approved Feb 6 2023, no interview.
311 days - Stanj (Nov. 2020 approval)
310 days - solosf (Nov. 2020 approval)
309 days - drewguy (Nov. 2020 approval)
305 days - BTA daughter (Nov. 2020 approval)
294 days - CaptainMiles (August 2020 approval, no interview)
292 days - topcat_dcx (July 2020 approval)
292 days - gig103 (Aug 2020 approval, no interview)
263 days - phillapkin (June 2020 approval)
256 days - DCDuo (Feb. 2020 approval)
224 days - Smartguy35 (8/23/19 to 4/3/20)
223 days - N104UA (8/22/19 to 4/1/20)
222 days - cheltzel (11/4/2019 applied, 6/12/2020 approval, no interview)
212 days - Matthew330Ci (8/1/2019 applied, 2/26/2020 approval, no interview)
211 days - aerokitty (Feb. 2020 approval, no interview)
207 days - Mrs. Flaneurs (Feb 2020, interview required)
197 days - mgalisa (Jan. 2020 approval)
Longest active waits for renewal
6/3/19 - Marcky
6/26/19 - Mearagirl
7/3/19 - mctaste
Global Entry Renewal Information and Processing Timelines
#1246
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,603
Actually, if one applies for renewal after letting their Global Entry membership expire, the new expiration date will be five years from their birthday following the final approval of the application; however, as correctly started, they will not receive from either PreCheck or Global Entry in the interim and conditional approval processing timelines are currently as long as eight months.
#1248
Join Date: Jul 2005
Posts: 1,077
Data point
Aug 2020, jsnydcsa Jr. (11 years old) WILL expire
2 or 3 March 2020 - Submitted renewal application
5 March 2020 - Conditional approval - appointment required
NO appointments available in most convenient area (Wash/Balt/Virginia).
Early April 2020 - Appointment in New York. Sked was pretty wide open for early April 2020 in New York.
Approx. 19 Mar 2020 - Email from "CBPO" at Global Entry Enrollment Center at JFK.
"CANCELLATION of Appointment for Global Entry Program
You are receiving this e-mail because your appointment for the Global Entry program at JFK Enrollment Center has been cancelled
Effective March 19, 2020, out of an abundance of caution and in the interest of minimizing exposure and controlling the spread of the Novel Coronavirus Disease (COVID-19) Outbreak, all US Customs and Border Protection (CBP) Trusted Traveler Program Enrollment Centers will suspend operations until at least May 1, 2020. This temporary closure includes all public access to Global Entry, NEXUS, SENTRI, and FAST enrollment locations.
We sincerely apologize for the inconvenience and appreciate your patience through this process.
So, that's cancelled...
Also received a separate, more generic email reminding me of options to finalize GE process (with kid) when arriving at certain International Airports. Yeah, um, that's not in the offing.
3 Sept 2020 - Rescheduled appointment. New appointment date at IAD is for 12 January 2021.
12 Jan 2021 - Rescheduled appointment today at IAD. Jr. and self attended. In and out in approx. 45 minutes. Officer was delayed with another non-GE matter and apologized for the delay calling us in for our scheduled time.
12 Jan 2021 - Received email to go to GE/CBP web site. Logged into Jr.'s account. Approval notification/letter in system. Huzzah.
Aug 2020, jsnydcsa Jr. (11 years old) WILL expire
2 or 3 March 2020 - Submitted renewal application
5 March 2020 - Conditional approval - appointment required
NO appointments available in most convenient area (Wash/Balt/Virginia).
Early April 2020 - Appointment in New York. Sked was pretty wide open for early April 2020 in New York.
Approx. 19 Mar 2020 - Email from "CBPO" at Global Entry Enrollment Center at JFK.
"CANCELLATION of Appointment for Global Entry Program
You are receiving this e-mail because your appointment for the Global Entry program at JFK Enrollment Center has been cancelled
Effective March 19, 2020, out of an abundance of caution and in the interest of minimizing exposure and controlling the spread of the Novel Coronavirus Disease (COVID-19) Outbreak, all US Customs and Border Protection (CBP) Trusted Traveler Program Enrollment Centers will suspend operations until at least May 1, 2020. This temporary closure includes all public access to Global Entry, NEXUS, SENTRI, and FAST enrollment locations.
We sincerely apologize for the inconvenience and appreciate your patience through this process.
So, that's cancelled...
Also received a separate, more generic email reminding me of options to finalize GE process (with kid) when arriving at certain International Airports. Yeah, um, that's not in the offing.
3 Sept 2020 - Rescheduled appointment. New appointment date at IAD is for 12 January 2021.
12 Jan 2021 - Rescheduled appointment today at IAD. Jr. and self attended. In and out in approx. 45 minutes. Officer was delayed with another non-GE matter and apologized for the delay calling us in for our scheduled time.
12 Jan 2021 - Received email to go to GE/CBP web site. Logged into Jr.'s account. Approval notification/letter in system. Huzzah.
Last edited by jsnydcsa; Jan 12, 2021 at 1:08 pm Reason: Cancelled & Resked Appointment - Updated Information
#1249
Sorry, I meant if I submit the renewal before the expiration date, and it doesn't get approved until after the expiration date - thus falling into the "waiver" area. Would the expiration be the same as if it got approved before the expiration date?
#1250
Join Date: Jul 2003
Location: SFO
Programs: COdbaUA Platinum 2MM
Posts: 5,532
If you do not receive conditional or final approval before expiration date, you have up to one year to complete your renewal from expiration date.
#1251
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,603
Five years from the previous expiration date. In addition, as long as you applied for renewal before the original expiration date, you will continue to recieve Global Entry benefits for up to a year after the original expiration date pending the final approval of your renewal application.
#1252
Join Date: May 2009
Location: Washington, DC
Programs: UA 1K 1MM, AA, DL
Posts: 7,418
While I remain in the early stages (~60 days) of what's likely to be the long wait, I'm wondering if there's a difference between first renewals and second renewals.
I'm on my second - first was very quick.
Curious if this plays any role in the pattern . . .
I'm on my second - first was very quick.
Curious if this plays any role in the pattern . . .
#1253
Join Date: Feb 2005
Posts: 825
So far two of my trips have been canceled due to the coronavirus, and I am all but certain my Tucson trip (where I have scheduled my renewal interview) will also be a casualty. With so many people being forced to cut back on travel, I wonder if there will be any possibility of CBP extending the renewal deadline? I'd hate to think my Global Entry might expire, but as of the moment it's looking like more and more of a possibility
#1254
Join Date: May 2009
Location: Washington, DC
Programs: UA 1K 1MM, AA, DL
Posts: 7,418
So far two of my trips have been canceled due to the coronavirus, and I am all but certain my Tucson trip (where I have scheduled my renewal interview) will also be a casualty. With so many people being forced to cut back on travel, I wonder if there will be any possibility of CBP extending the renewal deadline? I'd hate to think my Global Entry might expire, but as of the moment it's looking like more and more of a possibility
As for interviews, I would guess not - I think CBP assumes people wanting to (re)enroll will be willing and able to go to one of the enrollment centers. They might, however, show some flexibility in cases where there is no nearby enrollment center and they're available only with travel. I'd guess that will be case by case, not universal (for example, I live in Washington DC and would not need an extension for any interview, so long as the offices remain open).
#1255
Join Date: Feb 2005
Posts: 825
As for interviews, I would guess not - I think CBP assumes people wanting to (re)enroll will be willing and able to go to one of the enrollment centers. They might, however, show some flexibility in cases where there is no nearby enrollment center and they're available only with travel. I'd guess that will be case by case, not universal (for example, I live in Washington DC and would not need an extension for any interview, so long as the offices remain open).
#1256
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,603
Given the lengthy wait times at many of the enrollment centers and the marked decrease in both business and leisure travel the pandemic is likely to cause over the next few months, that's a bad assumption on the part of CBP. I'm certainly not the only person who has to travel to reach an enrollment center, and most of the locations that are within a day's drive of where I live have few or no appointments available. How can I go in for my interview if it's literally impossible for me to schedule one, much less complete it, before my current Global Entry expires?
#1257
Join Date: Feb 2005
Posts: 825
Once you have received the conditional approval, you have a full year from the date of the conditional approval to complete the enrollment interview. The interview can be rescheduled as many times as necessary. As long as the renewal application was made before the original expiration date, you will continue to recieve Global Entry benefits pending the final approval of the renewal application for up to a year after the original expiration date. Many renewal applications are approved without the need for an interview.
#1258
Suspended
Join Date: Sep 2006
Location: MSP
Programs: DL MM (thanks PMNW!), DL PM, UA PLT, just about every darn hotel program-generally GOLD type level
Posts: 783
Website to check? It’s been seven months
Hi!
Somewhere in this thread people posted the website where one could check-in on a renewal application that has been waiting for review for over five months. Could someone repost that site? Better could that info be added to the wiki? In2ishn-2 has been waiting since 8/14/2019
Thank you!
Somewhere in this thread people posted the website where one could check-in on a renewal application that has been waiting for review for over five months. Could someone repost that site? Better could that info be added to the wiki? In2ishn-2 has been waiting since 8/14/2019
Thank you!
Last edited by In2ishn; Mar 13, 2020 at 8:16 am Reason: Wrong date given.
#1259
Join Date: Sep 2009
Location: Global
Posts: 5,994
Hi!
Somewhere in this thread people posted the website where one could check-in on a renewal application that has been waiting for review for over five months. Could someone repost that site? Better could that info be added to the wiki? In2ishn-2 has been waiting since 8/25/19.
Thank you!
Somewhere in this thread people posted the website where one could check-in on a renewal application that has been waiting for review for over five months. Could someone repost that site? Better could that info be added to the wiki? In2ishn-2 has been waiting since 8/25/19.
Thank you!
#1260
Suspended
Join Date: Sep 2006
Location: MSP
Programs: DL MM (thanks PMNW!), DL PM, UA PLT, just about every darn hotel program-generally GOLD type level
Posts: 783
Thank you but that’s not it. I have that bookmarked and well-used. At one time someone posted a link that took one to a link where one could send in a complaint/inquiry if the wait had been over five months. I guess I will have to just take the time to go through the pages to find it. Let’s hope it still works