Global Entry Renewal

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Old Mar 20, 19, 7:27 am   -   Wikipost
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Global Entry Reapplication / Renewal (required every 5 years)

You can proactively initiate the renewal process before you get your expiration notification from DHS, which seem to be going out to your email address of record a few months prior to expiry.

You may reapply for Global Entry renewal as early as one year prior to your membership expiration date. https://help.cbp.gov/app/answers/det...-membership%3F If you are currently approved, your new GE validity will be five years from your next birthday.

If you allow your Global Entry status to expire, even by one day, you will need to submit a new application.

Your Global Entry expiration date will show when you register and sign in to the new Trusted Traveler Program website https://ttp.cbp.dhs.gov/ If you can renew, you will see a white on blue "RENEW" radio button.

Reapplication requires filling out an application form essentially de novo, including listing citizenship or residency documents, whether your driver's license is EDL conforming, aliases or "AKAs", new jobs or address changes since application, all countries visited the last five years (the form sorts them alphabetically, and does not request date or year of visit) and payment of $100 (for five years of GE renewal).

Don't forget some credit cards will give you credit for PreCheck application or renewal, $85, or for Global Entry etc. renewal, $100, every five years (Barclay Aviator Silver, American Express Platinum, etc.) Iterestingly, they may not cover NEXUS, which is $50 - and if you have NEXUS, your GE will be subsumed by NEXUS.

After one to a few weeks, you will likely receive an e-mail informing you action has been taken on your application; you will have to log in to your account to determine what that action has been. The average time for processing is 7-10 days (excluding government shutdowns) but it is not uncommon to wait 1-2 months.

1) You may be approved, with no further action on your part necessary; your GE will be extended five years from your next birthdate. For an example of an uncomplicated renewal without requiring an interview, see this post by mre5765.

2) You may receive conditional approval. To receive full approval you must schedule (not have, just schedule) an application interview within 30 days of the e-mail being sent. You still have a hoop or two to jump through.

3) You may have not been approved. See instructions on line to proceed; this information refers to reapplication, not how to appeal or reverse the denial.

If your renewal application takes inordinately long to process or you experience other difficulties, see Frequently Asked Questions or contact or email your questions or request for support through the CBP support portal.

Notification of Conditional Approval:

Global Entry
Aug 28, 2015

WILLISTON, VT
PO BOX 946
Williston, VT 05495
US

JACK FROST
1000 MAIN ST
CENTERVILLE, 02234-5678
US

Re: Your application for the Global Entry Program Membership #"123456789"

Dear "JACK FROST":

We are pleased to inform you that your U. S. Customs and Border Protection, Global Entry membership application has been processed and you are now invited to visit an enrollment center to complete the enrollment process.

In order to finalize your Global Entry enrollment, you must schedule your Global Entry Interview within 30 days of the date of this letter. You do not have to complete the interview within 30 days. To do this, please log in through GOES (Global Online Enrollment System) using the user name and password you established when you completed your initial application. Once you have logged in, please schedule your interview using the blue "Schedule Interview" button located on the right side of the screen. If you have already visited the enrollment center for this application, please disregard this letter.

You must bring the following original documents with you to the enrollment center:
  • A valid passport. If you travel using more than one passport, please bring them to the interview so that the information can be added to your file. This provides you with the ability to use either passport at the Global Entry kiosk;
  • A permanent resident card (if applicable);
  • Documents providing evidence of residency. Examples are: driver's license (if the address is current), mortgage statement, rental payment statement, utility bill, etc.
When you visit the Enrollment Center, we will review your application and any additional information you provide at that time. We will verify your identity, review your documentation, and take your fingerprints and photograph. Finally, we will explain the terms and conditions of the Global Entry program and answer any questions or concerns you may have.

Your Global Entry membership number is, "123456789", if your account is approved, this will become your Known Traveler Number for your TSA Pre-Check benefit. For more information on the TSA Pre-Check program please visit their web site at www.tsa.gov/tsa-precheck.

Thank you for applying to the Global Entry Program. If you have any questions, please visit the Global Entry website at www.globalentry.gov. You may also contact the CBP Info Center at (877) 227-5511[img]data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAABAAAAAQCAYAAAA f8/9hAAABcklEQVR4XpXTPUvDUBTH4aR2c2hBQXGpTiIORhBcBOvg YKf0Awi+4Ggr1MVPIIrYdnEpShddHIyLi6AVXVxsRRDRwbi4KN gu4lCIv8i/i6QRDzycy+09555LqOl5nhEUptPoJe1iDHU8oYlrlDw79m4QEb SLPexzsIc8hDRm8YBjLpj4q8EgxQdab+MNd4ghhQ2adIc1+ORA FEnWWfTDRp7GDfImlsIavKALLuqoqMGUCs4wHtagiQ5uc8kDyC OBKlP1k78QNTOZnMXCQRxWsbjl6iuskV41SQG2Gj9rikvcR1Wc gKFDBa1LOEUK56hqv8BUFV3SGWkVS9JQ6Dsv4wQ1DKMPORUvkm 78BhdQMI1CTa5I0yrcwSFqFD+SZ7DQesIkCG5S/JpkHYERQRmuNsrZ7Grc+Ef8/Bcoslkfae8Wc7CUHZ++TuAEBj86pHntjaDKXllPy6PW/gkKFaThwp/K87N8hDcQTTKKFTioSxqB8Q2BNX5JtAljwgAAAABJRU5ErkJgg g== or by visiting their website at https://help.cbp.gov.

Respectfully,

(unsigned)

Supervisor, Global Entry Enrollment Center
U.S. Customs and Border Protection

Note: names and numbers used herein are fictitious
When you look at your GOES profile, you'll be able to see the Conditional Approval notification letter, as well as:

Application ID . Application Source . Program . . . Application Type .. Status . .. . . ........... .......Action
1234567 .. . . . GOES . . . . . . . . . . Global Entry . Renewal .. . . .. . ..Conditionally Approved
Under "Action" will be a blue radio button to schedule your appointment. In my case, the earliest date at DFW was a month out, but I'll try to schedule a date when I have a long connection.

You should prepare for your appointment as if you were newly applying, with passport, naturalization certificate or whatever you're using to establish qualification as well as documents establishing residency (state driver's license, senior identification, etc.) you will also have your fingerprints and photograph taken.

Be sure to mention anything you've forgotten to list in your application form, and to disclose any incidents such as being arrested (not just if you were found guilty) or Driving Under the Influence - alcohol or any substance - AKA "DUIs" (some posting in this thread report they were asked if they'd been charged with DUI);,these folks access various data bases, at least one of which includes data going back to the 1950s. Some members in this forum have posted they had trouble or were initially denied for not mentioning those incidents, even juvenile records that should have been expunged.

If your reapplication is approved, you will generally be notified quickly.

Your Global Entry Program Number / TT# and your PASSID will not change.

There are several credit cards such as the AMEX Marriott Bonvoy Brilliant that give rebates on the Global Entry fee once every five years.
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Old Mar 14, 19, 10:12 am
  #1081  
 
Join Date: Mar 2019
Programs: Mileage Plus
Posts: 1
Originally Posted by jjangoo View Post
Applied for renewal on 1/24 with a Feb expiration. App is still pending .

On the bright side I used the kiosk last week during the grace period and it worked just fine. The machine was a bit buggy though, gave me a prompt saying my membership will expire in "-9 days" lol.

My global entry expired Feb 9, 2019.
Applied for renewal and paid on Jan 22, 2019. (Flew thru IAD day before and kiosk said it expires in 20 days...had totally forgot and applied for renewal immediately).
Interestingly, I flew thru ORD on October 28, 2018 and kiosk didn't mention expiration
Used global entry in BOS on Feb 10, 2019 and mine said -1 day. Flew within country and could still use PreCheck. Flew out of country on Feb 22 and used PreCheck.
Application says Pending Review still...

I live in Europe and hope the renewal comes thru soon. My application had some South American countries and many African and Asian countries. Hopefully its approved before my 6 month grace is up...I don't even know how to go thru "normal" passport control anymore.
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Old Mar 14, 19, 10:33 am
  #1082  
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Join Date: Mar 2013
Location: BDL/BOS
Programs: UA/*A Gold, Global Entry, Marriott Plat, Hilton+IHG Gold, Hertz PC, DL
Posts: 1,537
my DP:

applied for renewal 19 DEC
approved (no interview required) 8 MAR
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Old Mar 15, 19, 1:31 pm
  #1083  
 
Join Date: Jun 2015
Location: NYC/DC
Programs: United 1K, National Executive Elite, Marriott Gold
Posts: 7
Applied for renewal January 18 2019 (5 days after it expired as I wasn't aware it was expiring... stupidly assumed they would let me know when it was time to renew!)
As of March 15 2019 still Pending Review :-(

*note: when I flew on January 18th I did NOT get TSA PreCheck - United ticket agent couldn't figure out why (it kept asking me to add my known traveler number)... I then put two and two together and looked up my original approval to see it had been five years.
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Old Mar 15, 19, 3:18 pm
  #1084  
 
Join Date: Dec 2018
Posts: 13
So I was approved for GE today for the first time. My photo was horrendous. This got me thinking. How in the world do they keep up with a personís aging. Unlike passports which require the new photo every 5-10, GE doesnít as of now. Seems to me this will likely change. I canít see how they would allow someone with a photo 20 years old to keep it
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Old Mar 15, 19, 6:23 pm
  #1085  
 
Join Date: Aug 2013
Posts: 241
Originally Posted by nkwal View Post
I live in Europe and hope the renewal comes thru soon. My application had some South American countries and many African and Asian countries. Hopefully its approved before my 6 month grace is up...I don't even know how to go thru "normal" passport control anymore.
We're starting to see some approvals trickling in for January applications so hopefully we hear back soon.

I made a mistake on my app and said I visited Bahrain even though I only transited through there as a "destination" during a mileage run. Really hoping that doesn't cause problems for me. I got a feeling I'll have to interview because of it.
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Old Mar 15, 19, 11:34 pm
  #1086  
 
Join Date: Jan 2013
Location: HNL
Programs: Plat: UA; Gold: AA, Marriott, Hilton; Ex-HA Plat (now not), GE
Posts: 4,760
Originally Posted by MLADM89 View Post
So I was approved for GE today for the first time. My photo was horrendous. This got me thinking. How in the world do they keep up with a personís aging. Unlike passports which require the new photo every 5-10, GE doesnít as of now. Seems to me this will likely change. I canít see how they would allow someone with a photo 20 years old to keep it
They will retake your picture if you have to come in for a remewal interview.
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Old Mar 16, 19, 6:37 am
  #1087  
 
Join Date: Apr 2010
Location: ORD
Programs: AA, UA, GE
Posts: 3,526
Originally Posted by 747FC View Post
They will retake your picture if you have to come in for a remewal interview.
Just a speculative question. Would they replace your card if you came in to an interview location and asked for a new picture (especially if there was a significant discrepancy between the current picture and reality)?
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Old Mar 16, 19, 9:26 am
  #1088  
 
Join Date: Dec 2018
Posts: 13
Originally Posted by cheltzel View Post
Just a speculative question. Would they replace your card if you came in to an interview location and asked for a new picture (especially if there was a significant discrepancy between the current picture and reality)?
I would have to assume yes. Thereís a definitely a flaw in the current system that if you donít require an interview ever again you can have a crazy old picture eventually. I saw posts here from someone saying they had daughters get pictures (I believe for NEXUS) in 2008 at 9 and 11 and those pictures are still the same on the 2018 renewal at 19 and 21. Similar issues are beginning to arise in some states on driver license renewals as they are allowing them online. Not to mention the vision requirement (which most states have now dropped anyway) canít be tested if the person doesnít actually come in to the DMV
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Old Mar 16, 19, 10:42 am
  #1089  
 
Join Date: Jan 2013
Location: HNL
Programs: Plat: UA; Gold: AA, Marriott, Hilton; Ex-HA Plat (now not), GE
Posts: 4,760
Originally Posted by cheltzel View Post
Just a speculative question. Would they replace your card if you came in to an interview location and asked for a new picture (especially if there was a significant discrepancy between the current picture and reality)?
Not sure, but I speculate that the picture is not that important to them. Both of my pictures were awful depictions and kind of blurry. Their photo capture system is not nearly as good as my local DMV.
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Old Mar 16, 19, 1:04 pm
  #1090  
 
Join Date: Sep 2008
Programs: UA 1K, Marriott Gold, Hilton Gold, Starwood Gold
Posts: 938
Applied 1/2/19
Conditionally Approved 3/15/19

Finally conditionally approved, but when I go to the online system there isn't an appointment available within the next year (Location - Washington DC Reagan Building). Any idea what is going on?

I do not have any upcoming international itinerary, and I need to schedule the interview within 30 days. Should I just schedule and keep changing it until I have travel that necessities going to an actual airport?
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Old Mar 16, 19, 1:15 pm
  #1091  
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Join Date: Jul 2003
Location: SFO
Programs: COdbaUA Platinum 2MM
Posts: 4,868
Originally Posted by 100% Green View Post
Applied 1/2/19
Conditionally Approved 3/15/19

Finally conditionally approved, but when I go to the online system there isn't an appointment available within the next year (Location - Washington DC Reagan Building). Any idea what is going on?

I do not have any upcoming international itinerary, and I need to schedule the interview within 30 days. Should I just schedule and keep changing it until I have travel that necessities going to an actual airport?
You can do walk in interview at Washington DC Reagan Building, Global Entry Walk-In Interviews

You can schedule an appointment at any location at any time. You can then change as often as you wish.

You can also do a new search frequently at your desired center while that center is open. Cancellations occur frequently.

Last edited by 1KChinito; Mar 16, 19 at 1:24 pm
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Old Mar 16, 19, 2:37 pm
  #1092  
 
Join Date: Jun 2015
Posts: 311
Originally Posted by 747FC View Post
Not sure, but I speculate that the picture is not that important to them. Both of my pictures were awful depictions and kind of blurry. Their photo capture system is not nearly as good as my local DMV.
I've never been able to get the GE kiosk to shoot a proper photo. Seems no matter how far back I stand, it always cuts the top of my head off. They've never challenged the ticket, so I guess it's not that important.
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Old Mar 16, 19, 8:56 pm
  #1093  
 
Join Date: Dec 2004
Location: NYC, LON
Programs: *
Posts: 1,893
Mine expired 6 February. I applied the day of expiry. Still pending.
I am not a US citizen and visited many countries all over Europe, Asia, Africa, South America but no real hot spot. I forgot to list few countries I visited as was in a hurry to put the application in before midnight as otherwise would have to start new application. Don't know if that is affecting my application.
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Old Mar 19, 19, 12:29 pm
  #1094  
mkt
 
Join Date: May 2005
Location: MIA/SJU
Programs: AA lt PLT; B6 Mosaic; Emerald Club Executive
Posts: 3,269
Originally Posted by mkt View Post
Renewal applied on 3/4/19.
Approved without interview on 3/13/19.

New passport, new address, new employer, new drivers license.
Update. New GE card received on 3/19/19.
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Old Mar 20, 19, 10:45 am
  #1095  
 
Join Date: Apr 2010
Posts: 42
Ugh. Applied during the shutdown after mine had expired. Snuck up on me since I hadn't had any relevant travel planned for latter part of last year. out of sight out of mind.
Anyone have any idea how long this could take? Now the trips are coming fast and furious. Says pending as of today. US Citizen. had it before and stupidly let it expire before renewing a couple months after that.
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