Global Entry Renewal

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Old Aug 16, 19, 3:06 am   -   Wikipost
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Global Entry Reapplication / Renewal (required every 5 years)

You can proactively initiate the renewal process before you get your expiration notification from DHS, which seem to be going out to your email address of record a few months prior to expiry.

You may reapply for Global Entry renewal as early as one year prior to your membership expiration date. https://help.cbp.gov/app/answers/det...-membership%3F If you are currently approved, your new GE validity will be five years from your next birthday.

If you allow your Global Entry status to expire, even by one day, you will need to submit a new application.

Your Global Entry expiration date will show when you register and sign in to the new Trusted Traveler Program website https://ttp.cbp.dhs.gov/ If you can renew, you will see a white on blue "RENEW" radio button.

Reapplication requires filling out an application form essentially de novo, including listing citizenship or residency documents, whether your driver's license is EDL conforming, aliases or "AKAs", new jobs or address changes since application, all countries visited the last five years (the form sorts them alphabetically, and does not request date or year of visit) and payment of $100 (for five years of GE renewal).

Don't forget some credit cards will give you credit for PreCheck application or renewal, $85, or for Global Entry etc. renewal, $100, every five years (Barclay Aviator Silver, American Express Platinum, etc.) Iterestingly, they may not cover NEXUS, which is $50 - and if you have NEXUS, your GE will be subsumed by NEXUS.

After one to a few weeks, you will likely receive an e-mail informing you action has been taken on your application; you will have to log in to your account to determine what that action has been. The average time for processing is 7-10 days (excluding government shutdowns) but it is not uncommon to wait 1-2 months.

If you submit a renewal application before expiration of your current membership, then you can continue to use your benefits until the renewal is finalized (up to 6 months after your expiration date). [Please note that according to the information in post number 1552, the grace period has been extended to twelve months.]

1) You may be approved, with no further action on your part necessary; your GE will be extended five years from your next birthdate. For an example of an uncomplicated renewal without requiring an interview, see this post by mre5765.

2) You may receive conditional approval. To receive full approval you must complete the enrollment interview within 365 days of receiving the conditional approval. You still have a hoop or two to jump through.

3) You may have not been approved. See instructions on line to proceed; this information refers to reapplication, not how to appeal or reverse the denial.

If your renewal application takes inordinately long to process or you experience other difficulties, see Frequently Asked Questions or contact or email your questions or request for support through the CBP support portal.

Notification of Conditional Approval:

Global Entry
Aug 28, 2015

WILLISTON, VT
PO BOX 946
Williston, VT 05495
US

JACK FROST
1000 MAIN ST
CENTERVILLE, 02234-5678
US

Re: Your application for the Global Entry Program Membership #"123456789"

Dear "JACK FROST":

We are pleased to inform you that your U. S. Customs and Border Protection, Global Entry membership application has been processed and you are now invited to visit an enrollment center to complete the enrollment process.

In order to finalize your Global Entry enrollment, you must schedule your Global Entry Interview within 30 days of the date of this letter. You do not have to complete the interview within 30 days. [Update: You need to complete an interview within 365 days of conditional approval, or your application will be cancelled. You can reschedule as often as needed]. To do this, please log in through GOES (Global Online Enrollment System) [Update: TTP Account] using the user name and password you established when you completed your initial application. Once you have logged in, please schedule your interview using the blue "Schedule Interview" button located on the right side of the screen. If you have already visited the enrollment center for this application, please disregard this letter.

You must bring the following original documents with you to the enrollment center:
  • A valid passport. If you travel using more than one passport, please bring them to the interview so that the information can be added to your file. This provides you with the ability to use either passport at the Global Entry kiosk;
  • A permanent resident card (if applicable);
  • Documents providing evidence of residency. Examples are: driver's license (if the address is current), mortgage statement, rental payment statement, utility bill, etc.
When you visit the Enrollment Center, we will review your application and any additional information you provide at that time. We will verify your identity, review your documentation, and take your fingerprints and photograph. Finally, we will explain the terms and conditions of the Global Entry program and answer any questions or concerns you may have.

Your Global Entry membership number is, "123456789", if your account is approved, this will become your Known Traveler Number for your TSA Pre-Check benefit. For more information on the TSA Pre-Check program please visit their web site at www.tsa.gov/tsa-precheck.

Thank you for applying to the Global Entry Program. If you have any questions, please visit the Global Entry website at www.globalentry.gov. You may also contact the CBP Info Center at (877) 227-5511 or by visiting their website at https://help.cbp.gov.

Respectfully,

(unsigned)

Supervisor, Global Entry Enrollment Center
U.S. Customs and Border Protection

Note: names and numbers used herein are fictitious
You can check the status of your application from your TTP Website dashboard, which is displayed after you login. If you applied through GOES, you can find migration instructions here. Please DO NOT submit a new application as you will be liable for any additional fees incurred per the non-refundable terms and conditions you agree to prior to making payment.

If your application status is "Pending Review" then your application has been received and is being processed. Please note that processing times vary by applicant.

The vetting process cannot be expedited. If you submitted a renewal application before expiration of your current membership, then you can continue to use your benefits until the renewal is finalized (up to 6 months after your expiration date). [Please note that according to the information in post number 1552, the grace period has been extended to twelve months.]

After the application has been reviewed, the status will be updated to either "Conditionally Approved" or "Denied" and a letter will be posted in your TTP account with additional information. This letter can be found under Notifications on the Dashboard.

If conditionally approved, you will receive a notification to schedule your interview. It is important that you complete your interview within 365 days of conditional approval. Failure to schedule an interview in that timeframe will cancel your application and you will need to pay again and reapply if you still wish to be a member.

Please note that some Enrollment Centers have a long wait for an interview. Availability is displayed through your TTP account before applying and upon conditional approval. If you have immediate travel plans, please have flexibility in the center that you can visit for the interview. To see where the centers are located see the links below [please go to this CBP web page for the links].

You should prepare for your appointment as if you were newly applying, with passport, naturalization certificate or whatever you're using to establish qualification as well as documents establishing residency (state driver's license, senior identification, etc.) you will also have your fingerprints and photograph taken.

Be sure to mention anything you've forgotten to list in your application form, and to disclose any incidents such as being arrested (not just if you were found guilty) or Driving Under the Influence - alcohol or any substance - AKA "DUIs" (some posting in this thread report they were asked if they'd been charged with DUI);,these folks access various data bases, at least one of which includes data going back to the 1950s. Some members in this forum have posted they had trouble or were initially denied for not mentioning those incidents, even juvenile records that should have been expunged.

If your reapplication is approved, you will generally be notified quickly.

Your Global Entry Program Number / TT# and your PASSID will not change.

There are several credit cards such as the AMEX Marriott Bonvoy Brilliant that give rebates on the Global Entry fee once every five years.
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Old Feb 11, 19, 9:08 pm
  #991  
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+1 and I applied for renewal on 2/1/19 - about 5 and 9 mos. before expiration, respectively. Only foreign travel in last GE period = Canada.

Approval notice e-mail was posted 2/6, and renewal cards came today.
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Old Feb 12, 19, 9:13 am
  #992  
 
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Originally Posted by chistery View Post
Still pending from 27/11/18. That's 27th Nov to those not in the UK.
Approved today, 77 days later, and no interview needed.
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Old Feb 12, 19, 9:34 am
  #993  
 
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Originally Posted by merice107107 View Post
Same here. Applied November 24th. Expired January 16th. Still says pending.
Got an email that I am "conditionally approved." Looks like I need to go in for an interview.
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Old Feb 12, 19, 10:29 am
  #994  
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Originally Posted by xichang08 View Post
Applied for renewal February 4 and approved without interview on February 8.
24 countries that included mainly Europe
Sounds like in a fit of government efficiency they're processing through new applications instead of working off the backlog or trying to move through those in the queue who are expiring soon. I'm still "pending review" since mid-December, my expiration date is approaching soon.
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Old Feb 13, 19, 1:19 am
  #995  
 
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Originally Posted by milepig View Post
Sounds like in a fit of government efficiency they're processing through new applications instead of working off the backlog or trying to move through those in the queue who are expiring soon. I'm still "pending review" since mid-December, my expiration date is approaching soon.
Could the speed of processing have to do with the global entry center one is applying at? I used to live in Chicago and back 9 years ago, my initial application was approved overnight. Four years ago, my renewal application was also approved overnight by the Chicago Center. My APEC card was also approved overnight by Chicago overnight.

I just submitted my renewal GE application two days ago. I shall see how long it's going to take this time. It looks that you are based in Chicago. I wonder if Chicago's processing time is now much longer than my past experience.
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Old Feb 13, 19, 11:51 am
  #996  
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Originally Posted by naumank View Post
Could the speed of processing have to do with the global entry center one is applying at? I used to live in Chicago and back 9 years ago, my initial application was approved overnight. Four years ago, my renewal application was also approved overnight by the Chicago Center. My APEC card was also approved overnight by Chicago overnight.

I just submitted my renewal GE application two days ago. I shall see how long it's going to take this time. It looks that you are based in Chicago. I wonder if Chicago's processing time is now much longer than my past experience.
Hmm. I just always sort of assumed that the renewal applications just all went to some central processing facility somewhere. The last time I had to renew I lucked out as they had opened a satellite interview facility just west of the Loop, a five minute walk from where I lived. I was in and out in under 5 minutes.
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Old Feb 13, 19, 1:20 pm
  #997  
 
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Could the speed of processing have to do with the global entry center one is applying at?
No.


As it is explained to me, all applications are sent to our background investigators in VT. They all get divided up amongst the workers there, and it gets done when it gets done. This is why two people who apply at the same time, at the same computer, with the same information, will have their applications approved at different times.

On a local level, we only deal with applicants once conditionally approved. In person, people often ask us at the GE offices if we can do anything about their application. It sucks when mom shows up with her husband and 3 kids for their appointments, but we can't get her in because her application still shows "Pending Risk Assessment," weeks after the rest of the family was approved.

Also, due to the previous shutdown, our port is a few thousand interviews behind. There was talk about contacting those people and having them come in on a walk in basis, or even working weekends to get them caught up. Ultimately, the threat of a new shutdown has cancelled those plans, and now those people need to reschedule themselves online.
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Old Feb 14, 19, 1:32 am
  #998  
 
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Originally Posted by maninblack View Post
No.


As it is explained to me, all applications are sent to our background investigators in VT. They all get divided up amongst the workers there, and it gets done when it gets done. This is why two people who apply at the same time, at the same computer, with the same information, will have their applications approved at different times.

On a local level, we only deal with applicants once conditionally approved. In person, people often ask us at the GE offices if we can do anything about their application. It sucks when mom shows up with her husband and 3 kids for their appointments, but we can't get her in because her application still shows "Pending Risk Assessment," weeks after the rest of the family was approved.

Also, due to the previous shutdown, our port is a few thousand interviews behind. There was talk about contacting those people and having them come in on a walk in basis, or even working weekends to get them caught up. Ultimately, the threat of a new shutdown has cancelled those plans, and now those people need to reschedule themselves online.
Great information. Thanks!

But I'm still curious how my previous applications were approved within a day. Was the background check much faster back then (in 2009 and 2014)?
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Old Feb 14, 19, 7:30 am
  #999  
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Originally Posted by naumank View Post
Great information. Thanks!

But I'm still curious how my previous applications were approved within a day. Was the background check much faster back then (in 2009 and 2014)?
Yes, on average.
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Old Feb 14, 19, 10:40 am
  #1000  
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Originally Posted by 1KChinito View Post
System is supposed to notify you when there is a status change. However, it has been reported many times that no email notification was received when there was a status change. It is best for you to check website daily or every few days.
I'm now checking daily, and am always amused at how you need to click four times to login and that all four boxes are on completely different places on the screen.
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Old Feb 14, 19, 10:43 am
  #1001  
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Originally Posted by maninblack View Post
No.


As it is explained to me, all applications are sent to our background investigators in VT. They all get divided up amongst the workers there, and it gets done when it gets done. This is why two people who apply at the same time, at the same computer, with the same information, will have their applications approved at different times.

On a local level, we only deal with applicants once conditionally approved. In person, people often ask us at the GE offices if we can do anything about their application. It sucks when mom shows up with her husband and 3 kids for their appointments, but we can't get her in because her application still shows "Pending Risk Assessment," weeks after the rest of the family was approved.


Also, due to the previous shutdown, our port is a few thousand interviews behind. There was talk about contacting those people and having them come in on a walk in basis, or even working weekends to get them caught up. Ultimately, the threat of a new shutdown has cancelled those plans, and now those people need to reschedule themselves online.
This is now a banner on the website encouraging people "arriving internationally" who have been approved to just show up at the interview site. I assume the same would work if you're just passing through the airport. Easy enough to show up at ORD a couple hours early one day. I'm not sure why the specification is for International Arrivals,

This is the exact text:

The extended partial government shutdown has resulted in a substantial backlog of CBP's Trusted Traveler Programs (TTP) applications and renewals.
Applicants for Global Entry (GE), SENTRI, NEXUS and FAST should expect significant delays in application processing times and limited appointment availability at TTP enrollment centers.
Conditionally approved GE members should seek to complete their GE interviews without an appointment upon arrival from an international flight at any of the 49 airports participating in CBP's Enrollment on Arrival (EoA) program. [Bolding mine]
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Old Feb 14, 19, 10:58 am
  #1002  
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Originally Posted by milepig View Post
This is now a banner on the website encouraging people "arriving internationally" who have been approved to just show up at the interview site. I assume the same would work if you're just passing through the airport. Easy enough to show up at ORD a couple hours early one day. I'm not sure why the specification is for International Arrivals,

This is the exact text:

The extended partial government shutdown has resulted in a substantial backlog of CBP's Trusted Traveler Programs (TTP) applications and renewals.
Applicants for Global Entry (GE), SENTRI, NEXUS and FAST should expect significant delays in application processing times and limited appointment availability at TTP enrollment centers.
Conditionally approved GE members should seek to complete their GE interviews without an appointment upon arrival from an international flight at any of the 49 airports participating in CBP's Enrollment on Arrival (EoA) program. [Bolding mine]
That's "Enrollment on Arrival" and is done while coming off from an international flight and done in the area before the baggage claim belt/customs exit. You can't walk in from the landside area and do enrollment on arrival otherwise. The exception would be -- and it's really not what they mean by "enrollment upon arrival (from an international flight) -- if you were landside and the landside CBP office happened to accept you as a walk-in. I'm not sure how willing the landside CBP office for GE enrollment is currently willing to process walk-ins, but I know they've turned down people there trying to do so and suggested to have done this before baggage claim when coming off an international/non-preclearance flight or to schedule an appointment for later and then come.
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Old Feb 14, 19, 6:51 pm
  #1003  
 
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Applied for Renewal in early December and am awaiting approval. Since then I've filled up my passport with stamps so needed to get an expedited new passport. Since the TTP website is now in this renewal layout there's no way to update my Global Entry or Nexus accounts with my new passport number. I assume my new passport won't work when I re-enter the US this month. Hopefully I can stop by an office in SFO and have them update the passport number?

Seems the programmers of the computer system didn't anticipate this happening to a user.
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Old Feb 15, 19, 11:32 am
  #1004  
 
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Originally Posted by naumank View Post
Great information. Thanks!

But I'm still curious how my previous applications were approved within a day. Was the background check much faster back then (in 2009 and 2014)?
Yes. This program is extremely popular now.

A disturbingly large amount of people think they are applying for Pre-check.

One of my first questions during an interview is: "Are you familiar with the Global Entry program?"

I get *far* too many responses of "Yes, that's where you don't have to take off your shoes right?"

"Do you have any international trips coming up?" "No." oooook.

But I get that it's only $15 more than PreCheck, so why not....

So yes, backgrounds take longer now. Generally.
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Old Feb 16, 19, 12:10 am
  #1005  
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For indexing and future search purposes, a question and a response about leaving out countries visited from a Global Entry renewal application were moved to the following thread:
Global Entry Application Countries Visited [consolidated thread]
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