Global Entry Renewal

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Old Aug 16, 19, 3:06 am   -   Wikipost
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Global Entry Reapplication / Renewal (required every 5 years)

You can proactively initiate the renewal process before you get your expiration notification from DHS, which seem to be going out to your email address of record a few months prior to expiry.

You may reapply for Global Entry renewal as early as one year prior to your membership expiration date. https://help.cbp.gov/app/answers/det...-membership%3F If you are currently approved, your new GE validity will be five years from your next birthday.

If you allow your Global Entry status to expire, even by one day, you will need to submit a new application.

Your Global Entry expiration date will show when you register and sign in to the new Trusted Traveler Program website https://ttp.cbp.dhs.gov/ If you can renew, you will see a white on blue "RENEW" radio button.

Reapplication requires filling out an application form essentially de novo, including listing citizenship or residency documents, whether your driver's license is EDL conforming, aliases or "AKAs", new jobs or address changes since application, all countries visited the last five years (the form sorts them alphabetically, and does not request date or year of visit) and payment of $100 (for five years of GE renewal).

Don't forget some credit cards will give you credit for PreCheck application or renewal, $85, or for Global Entry etc. renewal, $100, every five years (Barclay Aviator Silver, American Express Platinum, etc.) Iterestingly, they may not cover NEXUS, which is $50 - and if you have NEXUS, your GE will be subsumed by NEXUS.

After one to a few weeks, you will likely receive an e-mail informing you action has been taken on your application; you will have to log in to your account to determine what that action has been. The average time for processing is 7-10 days (excluding government shutdowns) but it is not uncommon to wait 1-2 months.

If you submit a renewal application before expiration of your current membership, then you can continue to use your benefits until the renewal is finalized (up to 6 months after your expiration date). [Please note that according to the information in post number 1552, the grace period has been extended to twelve months.]

1) You may be approved, with no further action on your part necessary; your GE will be extended five years from your next birthdate. For an example of an uncomplicated renewal without requiring an interview, see this post by mre5765.

2) You may receive conditional approval. To receive full approval you must complete the enrollment interview within 365 days of receiving the conditional approval. You still have a hoop or two to jump through.

3) You may have not been approved. See instructions on line to proceed; this information refers to reapplication, not how to appeal or reverse the denial.

If your renewal application takes inordinately long to process or you experience other difficulties, see Frequently Asked Questions or contact or email your questions or request for support through the CBP support portal.

Notification of Conditional Approval:

Global Entry
Aug 28, 2015

WILLISTON, VT
PO BOX 946
Williston, VT 05495
US

JACK FROST
1000 MAIN ST
CENTERVILLE, 02234-5678
US

Re: Your application for the Global Entry Program Membership #"123456789"

Dear "JACK FROST":

We are pleased to inform you that your U. S. Customs and Border Protection, Global Entry membership application has been processed and you are now invited to visit an enrollment center to complete the enrollment process.

In order to finalize your Global Entry enrollment, you must schedule your Global Entry Interview within 30 days of the date of this letter. You do not have to complete the interview within 30 days. [Update: You need to complete an interview within 365 days of conditional approval, or your application will be cancelled. You can reschedule as often as needed]. To do this, please log in through GOES (Global Online Enrollment System) [Update: TTP Account] using the user name and password you established when you completed your initial application. Once you have logged in, please schedule your interview using the blue "Schedule Interview" button located on the right side of the screen. If you have already visited the enrollment center for this application, please disregard this letter.

You must bring the following original documents with you to the enrollment center:
  • A valid passport. If you travel using more than one passport, please bring them to the interview so that the information can be added to your file. This provides you with the ability to use either passport at the Global Entry kiosk;
  • A permanent resident card (if applicable);
  • Documents providing evidence of residency. Examples are: driver's license (if the address is current), mortgage statement, rental payment statement, utility bill, etc.
When you visit the Enrollment Center, we will review your application and any additional information you provide at that time. We will verify your identity, review your documentation, and take your fingerprints and photograph. Finally, we will explain the terms and conditions of the Global Entry program and answer any questions or concerns you may have.

Your Global Entry membership number is, "123456789", if your account is approved, this will become your Known Traveler Number for your TSA Pre-Check benefit. For more information on the TSA Pre-Check program please visit their web site at www.tsa.gov/tsa-precheck.

Thank you for applying to the Global Entry Program. If you have any questions, please visit the Global Entry website at www.globalentry.gov. You may also contact the CBP Info Center at (877) 227-5511 or by visiting their website at https://help.cbp.gov.

Respectfully,

(unsigned)

Supervisor, Global Entry Enrollment Center
U.S. Customs and Border Protection

Note: names and numbers used herein are fictitious
You can check the status of your application from your TTP Website dashboard, which is displayed after you login. If you applied through GOES, you can find migration instructions here. Please DO NOT submit a new application as you will be liable for any additional fees incurred per the non-refundable terms and conditions you agree to prior to making payment.

If your application status is "Pending Review" then your application has been received and is being processed. Please note that processing times vary by applicant.

The vetting process cannot be expedited. If you submitted a renewal application before expiration of your current membership, then you can continue to use your benefits until the renewal is finalized (up to 6 months after your expiration date). [Please note that according to the information in post number 1552, the grace period has been extended to twelve months.]

After the application has been reviewed, the status will be updated to either "Conditionally Approved" or "Denied" and a letter will be posted in your TTP account with additional information. This letter can be found under Notifications on the Dashboard.

If conditionally approved, you will receive a notification to schedule your interview. It is important that you complete your interview within 365 days of conditional approval. Failure to schedule an interview in that timeframe will cancel your application and you will need to pay again and reapply if you still wish to be a member.

Please note that some Enrollment Centers have a long wait for an interview. Availability is displayed through your TTP account before applying and upon conditional approval. If you have immediate travel plans, please have flexibility in the center that you can visit for the interview. To see where the centers are located see the links below [please go to this CBP web page for the links].

You should prepare for your appointment as if you were newly applying, with passport, naturalization certificate or whatever you're using to establish qualification as well as documents establishing residency (state driver's license, senior identification, etc.) you will also have your fingerprints and photograph taken.

Be sure to mention anything you've forgotten to list in your application form, and to disclose any incidents such as being arrested (not just if you were found guilty) or Driving Under the Influence - alcohol or any substance - AKA "DUIs" (some posting in this thread report they were asked if they'd been charged with DUI);,these folks access various data bases, at least one of which includes data going back to the 1950s. Some members in this forum have posted they had trouble or were initially denied for not mentioning those incidents, even juvenile records that should have been expunged.

If your reapplication is approved, you will generally be notified quickly.

Your Global Entry Program Number / TT# and your PASSID will not change.

There are several credit cards such as the AMEX Marriott Bonvoy Brilliant that give rebates on the Global Entry fee once every five years.
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Old Jan 31, 19, 1:59 pm
  #961  
nrr
 
Join Date: Jul 2003
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My (second) renewal is still PENDING since Nov. 19 [reapplied at T-364]. I check every few days to see any status update--would checking that often be an issue?
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Old Jan 31, 19, 2:36 pm
  #962  
 
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Originally Posted by nrr View Post
My (second) renewal is still PENDING since Nov. 19 [reapplied at T-364]. I check every few days to see any status update--would checking that often be an issue?
Not at all. I would check daily myself.
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Old Jan 31, 19, 7:04 pm
  #963  
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How long does it take for the typical uncomplicated renewal application to go from "pending" to "approved" (assuming no interview)? I know it varies but it seems like the wiki could be updated to include a typical range. I'd prefer not to check status every day LOL. From recent reports I gather that some are approved in as little as 5-7 days, but I don't know if that's typical.
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Old Jan 31, 19, 8:23 pm
  #964  
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Originally Posted by Boraxo View Post
How long does it take for the typical uncomplicated renewal application to go from "pending" to "approved" (assuming no interview)?
As I reported up thread, when I applied to renew my Global Entry in July, my application was approved in four calendar (two business) days. My new GE card arrive five days later (three business days).

My renewal application travel history consisted of Western European and Central American countries and Israel (Canada and Mexico are excluded from that question). There were no changes to my employment and residence history from the previous time that I applied for Global Entry.

Hope this helps.
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Old Feb 1, 19, 6:19 am
  #965  
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Originally Posted by Boraxo View Post
How long does it take for the typical uncomplicated renewal application to go from "pending" to "approved" (assuming no interview)? I know it varies but it seems like the wiki could be updated to include a typical range. I'd prefer not to check status every day LOL. From recent reports I gather that some are approved in as little as 5-7 days, but I don't know if that's typical.
Less than 10 days on average. Once you go over double that time frame, the chances of having to do a renewal interview increase tremendously. If the renewal applicant is very young or closer to retirement age than to their 20s-40s and the applicant is female rather than male, then the chances of the renewal coming in without needing the interview are considerably higher even if longer wait.
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Old Feb 1, 19, 9:01 am
  #966  
 
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Originally Posted by GUWonder View Post
Less than 10 days on average. Once you go over double that time frame, the chances of having to do a renewal interview increase tremendously. If the renewal applicant is very young or closer to retirement age than to their 20s-40s and the applicant is female rather than male, then the chances of the renewal coming in without needing the interview are considerably higher even if longer wait.
I'm afraid that would be anecdotal at best. I don't think DHS has published a timeframe. The shutdown has also appeared throw a spanner in the works and I wouldn't be surprised if they are giving preference to those with closer in expiration dates.
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Old Feb 1, 19, 10:35 am
  #967  
 
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Originally Posted by Boraxo View Post
I know it varies but it seems like the wiki could be updated to include a typical range. .
In case you don't feel empowered to edit the wiki, rest assured that anyone can edit a wiki so long as they have 90 posts in their history and have been active for 90 days. Here are some details to help you out:

https://www.flyertalk.com/wiki/index...Edit_This_Wiki
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Old Feb 2, 19, 9:47 pm
  #968  
 
Join Date: Jan 2002
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GE Renewal Pending Review

My Global Entry renewal application is in "Pending Review" status since January 5, 2019. The payment was processed in seconds after I submitted it.

Last edited by satish_ny; Feb 2, 19 at 9:48 pm Reason: typo
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Old Feb 3, 19, 12:38 am
  #969  
 
Join Date: Jan 2014
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Originally Posted by nrr View Post
My (second) renewal is still PENDING since Nov. 19 [reapplied at T-364]. I check every few days to see any status update--would checking that often be an issue?
I applied for renewal around Thanksgiving and am still pending. Thankfully mine doesn't expire until August. It's still a bit eyebrow-raising how long it's taken.

My boyfriend applied December 4th and is also still pending. His expires in April.

I wonder if the amount of countries you've visited affects the process.
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Old Feb 3, 19, 8:16 am
  #970  
 
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Originally Posted by satish_ny View Post
My Global Entry renewal application is in "Pending Review" status since January 5, 2019. The payment was processed in seconds after I submitted it.
Almost the same here. Applied on January 1, payment processed, application still pending. My wife's was submitted on the 5th. She received her renewal card in less than a week. Our travel history is almost the same. Only major difference I can see is birthdays (card expiration). Hers is in March, mine isn't until September. Suspect they could be clearing all the applications with earlier expirations that built up over the shutdown.
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Old Feb 3, 19, 8:14 pm
  #971  
 
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For what it is worth, someone in my family initiated a passport renewal during the shutdown, and it was processed in a very timely fashion (four weeks with "routine" processing). I have no idea whether GE renewals and passport renewals are under the same government substructure; regardless, I renewed my passport just prior to the shutdown, using the same "routine" processing speed, and received the new one in a bit less than four weeks, samey-same as my family member during the shutdown.
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Old Feb 4, 19, 7:29 am
  #972  
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Originally Posted by zippy the pinhead View Post
I have no idea whether GE renewals and passport renewals are under the same government substructure;
They are not.

Passports are issued by the State Department. Global Entry is issued by the Department of Homeland Security.
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Old Feb 5, 19, 11:29 am
  #973  
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So now child #2 applied for a renewal (4 months before expiration) and received a conditional approval with interview requirement, just like child #1 . Of course this is completely pointless as she is still in grade school though maybe they want updated fingerprints LOL. But neither Mrs. B or I were required to interview on renewal so I'm going to go on a limb and hypothesize that the interview requirement is completely random. The only countries she visited were UK, France, Mexico and Canada. On the plus side, it was only 7 days from submission to conditional approval.
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Old Feb 5, 19, 1:16 pm
  #974  
 
Join Date: May 2013
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Mine expired on January 9. I applied for renewal at the beginning of December. No update, still says "pending"

I know they allow you a 6-month grace period but at this rate, I may not make it. I tried to call their help line and that was useless.
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Old Feb 5, 19, 3:34 pm
  #975  
nrr
 
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I applied for GE renewal on Nov. 19 (T-364), a few minutes ago I received an email noting a change in my applications status--my application was approved, since there is NO mention of an interview, I assume none is required.
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