Global Entry Renewal

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Old Aug 16, 19, 3:06 am   -   Wikipost
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Global Entry Reapplication / Renewal (required every 5 years)

You can proactively initiate the renewal process before you get your expiration notification from DHS, which seem to be going out to your email address of record a few months prior to expiry.

You may reapply for Global Entry renewal as early as one year prior to your membership expiration date. https://help.cbp.gov/app/answers/det...-membership%3F If you are currently approved, your new GE validity will be five years from your next birthday.

If you allow your Global Entry status to expire, even by one day, you will need to submit a new application.

Your Global Entry expiration date will show when you register and sign in to the new Trusted Traveler Program website https://ttp.cbp.dhs.gov/ If you can renew, you will see a white on blue "RENEW" radio button.

Reapplication requires filling out an application form essentially de novo, including listing citizenship or residency documents, whether your driver's license is EDL conforming, aliases or "AKAs", new jobs or address changes since application, all countries visited the last five years (the form sorts them alphabetically, and does not request date or year of visit) and payment of $100 (for five years of GE renewal).

Don't forget some credit cards will give you credit for PreCheck application or renewal, $85, or for Global Entry etc. renewal, $100, every five years (Barclay Aviator Silver, American Express Platinum, etc.) Iterestingly, they may not cover NEXUS, which is $50 - and if you have NEXUS, your GE will be subsumed by NEXUS.

After one to a few weeks, you will likely receive an e-mail informing you action has been taken on your application; you will have to log in to your account to determine what that action has been. The average time for processing is 7-10 days (excluding government shutdowns) but it is not uncommon to wait 1-2 months.

If you submit a renewal application before expiration of your current membership, then you can continue to use your benefits until the renewal is finalized (up to 6 months after your expiration date). [Please note that according to the information in post number 1552, the grace period has been extended to twelve months.]

1) You may be approved, with no further action on your part necessary; your GE will be extended five years from your next birthdate. For an example of an uncomplicated renewal without requiring an interview, see this post by mre5765.

2) You may receive conditional approval. To receive full approval you must complete the enrollment interview within 365 days of receiving the conditional approval. You still have a hoop or two to jump through.

3) You may have not been approved. See instructions on line to proceed; this information refers to reapplication, not how to appeal or reverse the denial.

If your renewal application takes inordinately long to process or you experience other difficulties, see Frequently Asked Questions or contact or email your questions or request for support through the CBP support portal.

Notification of Conditional Approval:

Global Entry
Aug 28, 2015

WILLISTON, VT
PO BOX 946
Williston, VT 05495
US

JACK FROST
1000 MAIN ST
CENTERVILLE, 02234-5678
US

Re: Your application for the Global Entry Program Membership #"123456789"

Dear "JACK FROST":

We are pleased to inform you that your U. S. Customs and Border Protection, Global Entry membership application has been processed and you are now invited to visit an enrollment center to complete the enrollment process.

In order to finalize your Global Entry enrollment, you must schedule your Global Entry Interview within 30 days of the date of this letter. You do not have to complete the interview within 30 days. [Update: You need to complete an interview within 365 days of conditional approval, or your application will be cancelled. You can reschedule as often as needed]. To do this, please log in through GOES (Global Online Enrollment System) [Update: TTP Account] using the user name and password you established when you completed your initial application. Once you have logged in, please schedule your interview using the blue "Schedule Interview" button located on the right side of the screen. If you have already visited the enrollment center for this application, please disregard this letter.

You must bring the following original documents with you to the enrollment center:
  • A valid passport. If you travel using more than one passport, please bring them to the interview so that the information can be added to your file. This provides you with the ability to use either passport at the Global Entry kiosk;
  • A permanent resident card (if applicable);
  • Documents providing evidence of residency. Examples are: driver's license (if the address is current), mortgage statement, rental payment statement, utility bill, etc.
When you visit the Enrollment Center, we will review your application and any additional information you provide at that time. We will verify your identity, review your documentation, and take your fingerprints and photograph. Finally, we will explain the terms and conditions of the Global Entry program and answer any questions or concerns you may have.

Your Global Entry membership number is, "123456789", if your account is approved, this will become your Known Traveler Number for your TSA Pre-Check benefit. For more information on the TSA Pre-Check program please visit their web site at www.tsa.gov/tsa-precheck.

Thank you for applying to the Global Entry Program. If you have any questions, please visit the Global Entry website at www.globalentry.gov. You may also contact the CBP Info Center at (877) 227-5511 or by visiting their website at https://help.cbp.gov.

Respectfully,

(unsigned)

Supervisor, Global Entry Enrollment Center
U.S. Customs and Border Protection

Note: names and numbers used herein are fictitious
You can check the status of your application from your TTP Website dashboard, which is displayed after you login. If you applied through GOES, you can find migration instructions here. Please DO NOT submit a new application as you will be liable for any additional fees incurred per the non-refundable terms and conditions you agree to prior to making payment.

If your application status is "Pending Review" then your application has been received and is being processed. Please note that processing times vary by applicant.

The vetting process cannot be expedited. If you submitted a renewal application before expiration of your current membership, then you can continue to use your benefits until the renewal is finalized (up to 6 months after your expiration date). [Please note that according to the information in post number 1552, the grace period has been extended to twelve months.]

After the application has been reviewed, the status will be updated to either "Conditionally Approved" or "Denied" and a letter will be posted in your TTP account with additional information. This letter can be found under Notifications on the Dashboard.

If conditionally approved, you will receive a notification to schedule your interview. It is important that you complete your interview within 365 days of conditional approval. Failure to schedule an interview in that timeframe will cancel your application and you will need to pay again and reapply if you still wish to be a member.

Please note that some Enrollment Centers have a long wait for an interview. Availability is displayed through your TTP account before applying and upon conditional approval. If you have immediate travel plans, please have flexibility in the center that you can visit for the interview. To see where the centers are located see the links below [please go to this CBP web page for the links].

You should prepare for your appointment as if you were newly applying, with passport, naturalization certificate or whatever you're using to establish qualification as well as documents establishing residency (state driver's license, senior identification, etc.) you will also have your fingerprints and photograph taken.

Be sure to mention anything you've forgotten to list in your application form, and to disclose any incidents such as being arrested (not just if you were found guilty) or Driving Under the Influence - alcohol or any substance - AKA "DUIs" (some posting in this thread report they were asked if they'd been charged with DUI);,these folks access various data bases, at least one of which includes data going back to the 1950s. Some members in this forum have posted they had trouble or were initially denied for not mentioning those incidents, even juvenile records that should have been expunged.

If your reapplication is approved, you will generally be notified quickly.

Your Global Entry Program Number / TT# and your PASSID will not change.

There are several credit cards such as the AMEX Marriott Bonvoy Brilliant that give rebates on the Global Entry fee once every five years.
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Old Jan 21, 19, 1:15 pm
  #946  
 
Join Date: Aug 2008
Location: Somewhere in Florida
Posts: 1,762
Just renewed my passport and decided to renew my Global Entry membership when updating the new TTP website with my Passport#.

Applied for renewal: Jan-02
Received approval: Jan-06
Received card by mail: Jan-19

VERY impressed with both the US Dept of State and CBP on renewal times! Seriously, thank you!

Only took 2 weeks for my passport via regular (non-expedited) service, 4 days for CBP on GE. Fastest turn-around times I've ever seen, and I seem to be the go-to person in our office for helping people with Passports & Trusted Traveler programs, so I see quite a few data points.
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Old Jan 21, 19, 4:50 pm
  #947  
 
Join Date: Nov 2014
Posts: 199
Originally Posted by KRSW View Post
Just renewed my passport and decided to renew my Global Entry membership when updating the new TTP website with my Passport#.

Applied for renewal: Jan-02
Received approval: Jan-06
Received card by mail: Jan-19
So fast! I applied for renewal early December and I am still pending.
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Old Jan 22, 19, 2:59 pm
  #948  
 
Join Date: Jun 2014
Location: DFW
Programs: AA Lifetime Gold, Admirals Club, Global Entry
Posts: 1,004
A family member recently applied for renewal:

-- Application: Jan. 1
-- Approval: Jan. 6 (no email notice; we had to check the status manually)
-- Credit card reimbursement: Jan. 10 (Citi Executive)
-- Pressed the "activate" button: Jan. 18 (see above)
-- Received a new card: Jan. 22

So no interview but the lack of an email notice sort of threw us for a loop. It therefore looks as though the government shutdown isn't really doing much here unless the computer flags you for an interview. Color me a bit surprised.

<redacted>

Last edited by TWA884; Jan 22, 19 at 5:02 pm Reason: Unnecessary
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Old Jan 26, 19, 7:35 am
  #949  
 
Join Date: Dec 2017
Posts: 2
Existing GE while renewal application pending

Can an existing GE card be used while a renewal application is pending? (The existing card has not expired.)
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Old Jan 26, 19, 9:57 am
  #950  
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles
 
Join Date: Dec 2009
Location: VNY | BUR | LAX
Programs: AAdvantage | MileagePlus
Posts: 11,518
Welcome to FlyerTalk @MRL100!

I have merged your question into the thread discussing Global Entry renewals.

As long as you applied for renewal before the expiration date, you will continue to receive Global Entry benefits pending the final approval of your renewal application for up to six months after the expiration date.
U.S. Customs and Border Protection

When will my membership expire and how soon can I renew my membership?

<snip>

If you submit a renewal application before expiration of your current membership, then you can continue to use your benefits until the renewal is finalized (up to 6 months after your expiration date).
TWA884
Travel Safety/Security co-moderator
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Old Jan 26, 19, 10:01 am
  #951  
 
Join Date: Dec 2017
Posts: 2
Thank you.
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Old Jan 28, 19, 7:16 am
  #952  
 
Join Date: Jan 2007
Programs: HH Gold and lowly DL FO
Posts: 249
I submitted my renewal application on January 17 and received my new card in the mail on January 26. Color me surprised.
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Old Jan 28, 19, 7:36 am
  #953  
 
Join Date: Mar 2014
Posts: 3
Originally Posted by lexi View Post
I submitted my renewal application on January 17 and received my new card in the mail on January 26. Color me surprised.
Interesting. I submitted my renewal application shortly after the shutdown started (12/24) and it still seems to be pending.
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Old Jan 29, 19, 2:46 pm
  #954  
 
Join Date: Dec 2012
Location: Chicago, IL
Posts: 321
I applied for renewal in late November and was completely approved (no interview required) about a week later. My wife applied for her renewal on December 8th and her application still says "pending review." We visited all the same countries and none (except maybe Colombia) are ones that I'd consider any type of red flag. I was initially thinking the shutdown was the culprit, but seeing all these other quick approvals has me a bit concerned. Technically she doesn't expire until late 2019, so I guess we'll just keep waiting...
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Old Jan 29, 19, 3:38 pm
  #955  
 
Join Date: Jul 2010
Location: PHL
Programs: AA Exec Plat, WoH Glob, HHonors (faux) Diamond
Posts: 2,969
Happened to us the other way around: Wife approved lickety-split, I was pending review forever, and then had to do a re-interview.

It's like the old Rawhide theme song: "Don't try to understand 'em..."
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Old Jan 29, 19, 9:19 pm
  #956  
 
Join Date: Nov 2013
Location: PHX, SEA
Programs: DL Silver, Avis President's Club, Hertz President's Circle, Global Entry (Former AA Plt/Gold)
Posts: 3,065
Just a minor gripe, but my wife submitted her renewal today and it says to check back because they don't send status notifications to e-mail. I feel like that's a shortcoming!
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Old Jan 31, 19, 4:31 am
  #957  
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Originally Posted by Gig103 View Post
Just a minor gripe, but my wife submitted her renewal today and it says to check back because they don't send status notifications to e-mail. I feel like that's a shortcoming!
It clearly states in your TPP account that you need to check your account as they don't send emails.

Though in some cases they do so for example I got an email when I got my Conditional Approval and then Final Approval (the emails state 'your status/ has changed') but a friend of mine got neither. Not sure why some people get them and others don't. Perhaps some email providers just block them so they don't even get to spam folders

But with something like GE I took it as my responsibility to check rather than rely on the US Government to tell me things.
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Old Jan 31, 19, 8:29 am
  #958  
 
Join Date: Dec 2018
Programs: Global Entry, Mileage Plus, AAdvantage
Posts: 3
Originally Posted by Matt Rhodes View Post
Hello. I haven't read every post on this thread, but I find it interesting that so many travel nerds like us "let" our Global Entry expire. It is ultimately my responsibility to renew on time, but it seems like our friends in the US government could save much time and expense by sending out reminder emails prior to expiration. As a point of comparison, I'm also in the UK Border Force registered traveler program (I'm a US citizen), and they sent me a reminder weeks before expiration in mid-November. I clicked to renew immediately and needed to provide almost no new information, just confirm some stuff. I then was notified one week later that I'm good; they have a written SLA of 10 business days for the decision.

Whereas for for Global Entry...

Expired November 1 (no notification about expiration or the need to create a new profile or GOES going away; found out by getting rejected in TSA Pre-check line at airport; oddly, I did have Pre on the way to that destination, and that flight was three days after my GE/Pre expiration)
Applied on November 8 (classified on TTP site as a renewal, not a new application)
As of December 3, still waiting for conditional approval

Other pertinent facts...been to about 20 countries in Europe and Asia over the last five years, my wife also has GE, no immigration or customs issues in the past, applied around a couple of holidays so maybe I should expect longer wait (Veteran's Day, Thanksgiving)
Any updates from folks that have been waiting a while now that the shutdown is paused? I applied for GE renewal on November 8 after expiration, still pending.

I had a colleague tell me that over the summer her renewal took 3+ months, with no reason why and no interview needed. Given the month-long shutdown, I might have another two months of shoe and computer removal

On the upside, that minor inconvenience has generally been outweighed by the fact that non-Pre and non-GE lines have been much shorter than those premium lanes for the seven trips I've taken since my expiration. I even went international (well, Canada) and beat the GE people through customs. Timing is everything, I guess, and Clear definitely helps at SFO.
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Old Jan 31, 19, 11:28 am
  #959  
 
Join Date: Dec 2018
Programs: Global Entry, Mileage Plus, AAdvantage
Posts: 3
Originally Posted by Matt Rhodes View Post
Any updates from folks that have been waiting a while now that the shutdown is paused? I applied for GE renewal on November 8 after expiration, still pending.

I had a colleague tell me that over the summer her renewal took 3+ months, with no reason why and no interview needed. Given the month-long shutdown, I might have another two months of shoe and computer removal

On the upside, that minor inconvenience has generally been outweighed by the fact that non-Pre and non-GE lines have been much shorter than those premium lanes for the seven trips I've taken since my expiration. I even went international (well, Canada) and beat the GE people through customs. Timing is everything, I guess, and Clear definitely helps at SFO.
Well, here's another update: Finally approved today! No interview needed.

That was a trying couple of months for this travel nerd...

Expired November 1 (no notification about expiration or the need to create a new profile or GOES going away; found out by getting rejected in TSA Pre-check line at airport; oddly, I did have Pre on the way to that destination, and that flight was three days after my GE/Pre expiration)
Applied on November 8 (classified on TTP site as a renewal, not a new application)
As of December 3, still waiting for conditional approval
Approved January 31, no interview needed
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Old Jan 31, 19, 11:40 am
  #960  
 
Join Date: Jul 2003
Location: SFO
Programs: COdbaUA Platinum 2MM
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Originally Posted by Matt Rhodes View Post
Well, here's another update: Finally approved today! No interview needed.

That was a trying couple of months for this travel nerd...

Expired November 1 (no notification about expiration or the need to create a new profile or GOES going away; found out by getting rejected in TSA Pre-check line at airport; oddly, I did have Pre on the way to that destination, and that flight was three days after my GE/Pre expiration)
Applied on November 8 (classified on TTP site as a renewal, not a new application)
As of December 3, still waiting for conditional approval
Approved January 31, no interview needed
Mark your calendar to renew at T-364.
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