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Global Entry Renewal Information and Processing Timelines

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Old Sep 7, 2015, 8:03 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: 5khours
Messages posted in this thread between 2013 and 2018 have been archived and can now be found in the following thread:

Archived: Global Entry Renewal [2013-2018]




Global Entry Reapplication / Renewal (required every 5 years)

You can proactively initiate the renewal process before you get your expiration notification from DHS, which seem to be going out to your email address of record a few months prior to expiry.

You may reapply for Global Entry renewal as early as one year prior to your membership expiration date; your new GE expiration date will be five years from your next birthday.

The amount of time for approval of applications varies from as little as 1-2 days to as long as several months. The reason for this is unclear. Please be patient. If you renew before expiration, your GE benefits will continue until your renewal is approved/rejected, for up to 24 months after expiration.
__________________________________________________ ______________________________________

Important:

1) If you allow your Global Entry status to expire, even by one day, you will need to submit a new application.

Contrary data points: three people (two of whom are minors) had their GE expire in July/August/October 2021. Renewed in March/April 2022 with full approval (no interview required) within 48 hours.

2) If you cancel a scheduled interview, your application will be canceled. So, instead of canceling an appointment date for the interview, just reschedule it.
Your Global Entry expiration date will show when you register and sign in to the new Trusted Traveler Program website https://ttp.cbp.dhs.gov/ If you can renew, you will see a white on blue "RENEW" radio button.

Reapplication requires filling out an application form essentially de novo, including listing citizenship or residency documents, whether your driver's license is EDL conforming, aliases or "AKAs", new jobs or address changes since application, all countries visited the last five years (the form sorts them alphabetically, and does not request date or year of visit) and payment of $100 (for five years of GE renewal).

Please don't forget some credit cards will give you credit for PreCheck application or renewal, $85, or for Global Entry etc. renewal, $100, every five years (Barclay Aviator Silver, Capital One Venture, Venture X, Chase CSR and JPM Reserve, AMEX Marriott Bonvoy Brilliant, American Express Platinum, CNB Crystal, etc.) Interestingly, they may not cover NEXUS, which is $50 - and if you have NEXUS, your GE will be subsumed by NEXUS.

After one to a few weeks, you will likely receive an e-mail informing you action has been taken on your application; you will have to log in to your account to determine what that action has been.

Extension of current Global Entry:

If you submit a renewal application before expiration of your current membership, then you can continue to use your benefits until the renewal is finalized (up to 18 months after your expiration date).
Please note that according to the information the TTP website, the grace period has been extended to 24 months.

Decisions on your application:

1) You may be approved, with no further action on your part necessary; your GE will be extended five years from your next birthdate. For an example of an uncomplicated renewal without requiring an interview, see this post by mre5765.

2) You may receive conditional approval. To receive full approval you must complete the enrollment interview within 365 days of receiving the conditional approval. You still have a hoop or two to jump through.

3) You may have not been approved. See instructions on line to proceed; this information refers to reapplication, not how to appeal or reverse the denial.

If your renewal application takes inordinately long to process or you experience other difficulties, see Frequently Asked Questions or contact or email your questions or request for support through the CBP support portal.

Notification of Conditional Approval:
Global Entry
Aug 28, 2015

WILLISTON, VT
PO BOX 946
Williston, VT 05495
US

JACK FROST
1000 MAIN ST
CENTERVILLE, 02234-5678
US

Re: Your application for the Global Entry Program Membership #"123456789"
Dear "JACK FROST":

We are pleased to inform you that your U. S. Customs and Border Protection, Global Entry membership application has been processed and you are now invited to visit an enrollment center to complete the enrollment process.

In order to finalize your Global Entry enrollment, you need to complete an interview within 365 days of conditional approval, or your application will be cancelled. You can reschedule as often as needed]. To do this, please log in through your TTP Account using the username and password you established when you completed your initial application. Once you have logged in, please schedule your interview using the blue "Schedule Interview" button located on the right side of the screen. If you have already visited the enrollment center for this application, please disregard this letter.

You must bring the following original documents with you to the enrollment center:
  • A valid passport. If you travel using more than one passport, please bring them to the interview so that the information can be added to your file. This provides you with the ability to use either passport at the Global Entry kiosk;
  • A permanent resident card (if applicable);
  • Documents providing evidence of residency. Examples are: driver's license (if the address is current), mortgage statement, rental payment statement, utility bill, etc.
When you visit the Enrollment Center, we will review your application and any additional information you provide at that time. We will verify your identity, review your documentation, and take your fingerprints and photograph. Finally, we will explain the terms and conditions of the Global Entry program and answer any questions or concerns you may have.

Your Global Entry membership number is, "123456789", if your account is approved, this will become your Known Traveler Number for your TSA Pre-Check benefit. For more information on the TSA Pre-Check program please visit their web site at www.tsa.gov/tsa-precheck.

Thank you for applying to the Global Entry Program. If you have any questions, please visit the Global Entry website at www.globalentry.gov. You may also contact the CBP Info Center at (877) 227-5511 or by visiting their website at https://help.cbp.gov.

Respectfully,

(unsigned)

Supervisor, Global Entry Enrollment Center
U.S. Customs and Border Protection

Note: names and numbers used herein are fictitious
You can check the status of your application from your TTP Website dashboard, which is displayed after you login. If you applied through GOES, you can find migration instructions here. Please DO NOT submit a new application as you will be liable for any additional fees incurred per the non-refundable terms and conditions you agree to prior to making payment.

If your application status is "Pending Review" then your application has been received and is being processed. Please note that processing times vary by applicant.

The vetting process cannot be expedited. If you submitted a renewal application before expiration of your current membership, then you can continue to use your benefits until the renewal is finalized (up to 6 months after your expiration date). [Please note that according to the TTP website, the grace period has been extended to 24 months.

[b]After the application has been reviewed, the status will be updated to either "Conditionally Approved" or "Denied" and a letter will be posted in your TTP account with additional information. This letter can be found under Notifications on the Dashboard.

If conditionally approved, you will receive a notification to schedule your interview. It is important that you complete your interview within 365 days of conditional approval. Failure to schedule an interview in that timeframe will cancel your application and you will need to pay again and reapply if you still wish to be a member.

Please note that some Enrollment Centers have a long wait for an interview. Availability is displayed through your TTP account before applying and upon conditional approval. If you have immediate travel plans, please have flexibility in the center that you can visit for the interview. To see where the centers are located see the links below [please go to this [URL="https://help.cbp.gov/app/answers/detail/a_id/1332/~/i-have-submitted-my-trusted-traveler-application-for-review.-did-cbp-receive-my"]CBP web page for the links.

You should prepare for your appointment as if you were newly applying, with passport, naturalization certificate or whatever you're using to establish qualification as well as documents establishing residency (state driver's license, senior identification, etc.) you will also have your fingerprints and photograph taken.

Be sure to mention anything you've forgotten to list in your application form, and to disclose any incidents such as being arrested (not just if you were found guilty) or Driving Under the Influence - alcohol or any substance - AKA "DUIs" (some posting in this thread report they were asked if they'd been charged with DUI);,these folks access various data bases, at least one of which includes data going back to the 1950s. Some members in this forum have posted they had trouble or were initially denied for not mentioning those incidents, even juvenile records that should have been expunged.

If your reapplication is approved, you will generally be notified quickly.

Your Global Entry Program Number / TT# and your PASSID will not change.

Longest wait for renewal (already renewed)
360 days - 5khours (August 2023 approval; no interview); applied 08/19/22, approved 8/14/23
334 days - (ms)jmd001 (Oct 2020 approval; no interview); specifically 11/20/2019 to 10/19/2020
313 days - (ms)arollins (Dec 2020 approval; no interview); applied 02/02/20, approved 12/11/20
313 days - RandomNobody Applied Mar 30 2022, approved Feb 6 2023, no interview.
311 days - Stanj (Nov. 2020 approval)
310 days - solosf (Nov. 2020 approval)
309 days - drewguy (Nov. 2020 approval)
305 days - BTA daughter (Nov. 2020 approval)
294 days - CaptainMiles (August 2020 approval, no interview)
292 days - topcat_dcx (July 2020 approval)
292 days - gig103 (Aug 2020 approval, no interview)
263 days - phillapkin (June 2020 approval)
256 days - DCDuo (Feb. 2020 approval)
224 days - Smartguy35 (8/23/19 to 4/3/20)
223 days - N104UA (8/22/19 to 4/1/20)
222 days - cheltzel (11/4/2019 applied, 6/12/2020 approval, no interview)
212 days - Matthew330Ci (8/1/2019 applied, 2/26/2020 approval, no interview)
211 days - aerokitty (Feb. 2020 approval, no interview)
207 days - Mrs. Flaneurs (Feb 2020, interview required)
197 days - mgalisa (Jan. 2020 approval)

Longest active waits for renewal
6/3/19 - Marcky
6/26/19 - Mearagirl
7/3/19 - mctaste




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Global Entry Renewal Information and Processing Timelines

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Old Nov 20, 2019, 7:19 am
  #946  
 
Join Date: Nov 2008
Location: AMS
Posts: 899
Originally Posted by Grouchy
Another datapoint (Dutch citizen), received the TTP Application Status Change email today, 2 hours ago:

We are pleased to inform you that your U.S. Customs and Border Protection (CBP), Global Entry program membership has been approved. You can begin using the program immediately.
Dutch citizen as well, my renewal was approved today Nov 20, 2019 after applying on June 4, 2019 - 167 days. No interview.
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fivesixseven is offline  
Old Nov 20, 2019, 12:10 pm
  #947  
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Join Date: Jan 2005
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Posts: 1,074
Originally Posted by fivesixseven
Dutch citizen as well, my renewal was approved today Nov 20, 2019 after applying on June 4, 2019 - 167 days. No interview.
That's actually 169 or 170 days, depending on whether you count the end date.

So it appears that I have been a mere "pretender" to the longest wait crown and that this qualifies as the longest so far.
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Old Nov 20, 2019, 12:24 pm
  #948  
 
Join Date: Nov 2008
Location: AMS
Posts: 899
Originally Posted by stanj
That's actually 169 or 170 days, depending on whether you count the end date.

So it appears that I have been a mere "pretender" to the longest wait crown and that this qualifies as the longest so far.
I thought I was precise in my counting but I indeed might have been a few days off because I did it rather quickly. Application and approval dates are correct though.

I will wear my Crown
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fivesixseven is offline  
Old Nov 20, 2019, 6:16 pm
  #949  
 
Join Date: Jul 2019
Programs: GE
Posts: 46
Originally Posted by stanj
That's actually 169 or 170 days, depending on whether you count the end date.

So it appears that I have been a mere "pretender" to the longest wait crown and that this qualifies as the longest so far.
You may regain the crown, since this person GOT their renewal, and you and I have not. I will wait til day 183 before attempting to call...

(Day 161)
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Old Nov 21, 2019, 12:12 am
  #950  
 
Join Date: Nov 2008
Location: AMS
Posts: 899
Originally Posted by leavedacannoli
You may regain the crown, since this person GOT their renewal, and you and I have not. I will wait til day 183 before attempting to call...

(Day 161)
I am happy to pass the Crown on ;-)
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fivesixseven is offline  
Old Nov 21, 2019, 10:27 am
  #951  
 
Join Date: Jul 2011
Posts: 399
So I have to go for renewal interview next week. My job has changed since I applied . Does that matter , do I need to bring anything with me?
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Old Nov 21, 2019, 10:32 am
  #952  
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
 
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,631
Originally Posted by jmsnyc
So I have to go for renewal interview next week. My job has changed since I applied . Does that matter , do I need to bring anything with me?
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Old Nov 21, 2019, 3:09 pm
  #953  
 
Join Date: Dec 2009
Location: COS
Programs: UA Gold/1.5MM (several years running now!), Marriott LTTE, Hertz Prez
Posts: 1,899
Originally Posted by CCIE_Flyer
I'll actually be quite a bit outside of the District (Chantilly), but I may have one day where I could slip away and get there before closing time. And if it doesn't pan out, no worries - I love finding an excuse to go check out some old haunts. Thank you again!
So I did wind up following this path. I was busy working and thus not carefully watching the clock, but I’d estimate I was seen for a walk-in interview in roughly 20-25 mins. Very courteous staff all around. Interview was completed very quickly with minimal questions (really just one outside of basic address/DoB/etc verification).

They did insist that if you are walk-in, you needed to know your KTN (I had my GE card w/ me and I keep this info stored on my phone as well, so no problems there).

Thanks again! Five more years to go - I hope I’m in the short cycle next go...
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Old Nov 21, 2019, 3:19 pm
  #954  
 
Join Date: Feb 2005
Location: CLE, DCA, and 30k feet
Programs: Honors LT Diamond; United 1K; Hertz PC
Posts: 4,162
Originally Posted by CCIE_Flyer
Thanks again! Five more years to go - I hope I’m in the short cycle next go...
Out of curiosity was this renewal with a new passport or with the same passport you used last time?

I'm wondering if that may have been the trigger for me -- the two questions asked during my "interview" yesterday were what my current residence address was (no change) and if I had any other passports/what the status of my "old" passport was ("this one replaced that one" "so you got it back with holes punched in it?" "yessir").

Or maybe it's my 14 countries visited in the past five years... or it may be totally random.

[Interestingly I also realized leaving the interview that the requirement for proof of residence like a DL was skipped -- I gave my GE card and passport and that was it]
lincolnjkc is offline  
Old Nov 21, 2019, 7:41 pm
  #955  
 
Join Date: Dec 2009
Location: COS
Programs: UA Gold/1.5MM (several years running now!), Marriott LTTE, Hertz Prez
Posts: 1,899
Originally Posted by lincolnjkc
Out of curiosity was this renewal with a new passport or with the same passport you used last time?
I still have the same 10-yr passport, but I’ve since taken out a second 5-yr passport (used to be that a second passport was only good for 2 yrs!). Not surprisingly, they wanted an explanation for that (for which I had a reasonable one). It would’ve been a real pain if I had to drive all the way from COS to DEN, find parking, and all of that just for a five-minute interview. But as it worked out, it just gave me an excuse to head into the District today, which compared to hanging around Chantilly was pretty awesome.

Thanks again TWA884 for the suggestion!!
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CCIE_Flyer is offline  
Old Nov 22, 2019, 2:27 am
  #956  
Suspended
 
Join Date: Jul 2001
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Posts: 102,095
When it comes to US citizens’ renewals requiring a visit with CBP to go from conditional approval to final approval for the renewal application, most of those renewals which I saw required nothing more in the form of documentation than the current US passport from
those who had a residence on file which had remained the same. Handing over the PASSID/KTN number may have sped things up at times, but I am not sure if that was a factor since most of my current year reference points were done using GE receipts and enrollment on arrival.

The Reagan/ITC GE enrollment center in DC has always been good to me. It’s not the fastest place always, but it’s historically been pretty steady in not making too much of a fuss with walk-ins when things are slow for CBP there or when people don’t show up for the scheduled slots. Using it on its open days when the federal workforce is less likely to be at its max in the city can really work well to get this done there when needed. But for renewals, GE enrollment on arrival can work out better, at least if you have multiple opportunities to do GE EOA before getting anywhere close to the expiration time of the grace period for GE and PreCheck use.
GUWonder is offline  
Old Nov 24, 2019, 8:32 pm
  #957  
 
Join Date: Jun 2006
Programs: AA EP 4MM, UA 1MM, DL 1MM
Posts: 407
Original expiration of GE: 10-6-19
Applied for renewal: 6-11-19
Approved for renewal: 11-11-19
sportsguymichael is offline  
Old Nov 24, 2019, 9:53 pm
  #958  
cfw
 
Join Date: Jun 2009
Location: DFW
Programs: UA, DL, LH, Marriott, Amex
Posts: 554
Originally Posted by fivesixseven
Dutch citizen as well, my renewal was approved today Nov 20, 2019 after applying on June 4, 2019 - 167 days. No interview.
Thank you for posting and for giving us some hope! Applied Jun 13 and am still pending.
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Old Nov 25, 2019, 12:24 pm
  #959  
 
Join Date: Oct 2012
Location: PDX/HIO
Programs: AS MVPG; Hertz Pres; Tanquery Million Minier
Posts: 375
Approved at around 169 days. Did not need another interview, though I'm guessing I might next time since we're moving soon.
nookanaya is offline  
Old Nov 26, 2019, 11:11 pm
  #960  
 
Join Date: Jan 2010
Location: Carmel Valley(was Hawaii)
Programs: United 1K 2.7 MM
Posts: 1,174
I applied June 2 2019( expiration Sept 30 2019) and was notified Nov 6th that I was approved. No Interview. So that was about 22+ weeks! My husband applied June 1 and was approved in a week. We have identical travel history.
So, you never know!
mmack is offline  


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