Go Back  FlyerTalk Forums > Travel&Dining > Travel Safety/Security > Trusted Travelers
Reload this Page >

Global Entry Renewal Information and Processing Timelines

Community
Wiki Posts
Search
Old Sep 7, 2015, 8:03 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: 5khours
Messages posted in this thread between 2013 and 2018 have been archived and can now be found in the following thread:

Archived: Global Entry Renewal [2013-2018]




Global Entry Reapplication / Renewal (required every 5 years)

You can proactively initiate the renewal process before you get your expiration notification from DHS, which seem to be going out to your email address of record a few months prior to expiry.

You may reapply for Global Entry renewal as early as one year prior to your membership expiration date; your new GE expiration date will be five years from your next birthday.

The amount of time for approval of applications varies from as little as 1-2 days to as long as several months. The reason for this is unclear. Please be patient. If you renew before expiration, your GE benefits will continue until your renewal is approved/rejected, for up to 24 months after expiration.
__________________________________________________ ______________________________________

Important:

1) If you allow your Global Entry status to expire, even by one day, you will need to submit a new application.

Contrary data points: three people (two of whom are minors) had their GE expire in July/August/October 2021. Renewed in March/April 2022 with full approval (no interview required) within 48 hours.

2) If you cancel a scheduled interview, your application will be canceled. So, instead of canceling an appointment date for the interview, just reschedule it.
Your Global Entry expiration date will show when you register and sign in to the new Trusted Traveler Program website https://ttp.cbp.dhs.gov/ If you can renew, you will see a white on blue "RENEW" radio button.

Reapplication requires filling out an application form essentially de novo, including listing citizenship or residency documents, whether your driver's license is EDL conforming, aliases or "AKAs", new jobs or address changes since application, all countries visited the last five years (the form sorts them alphabetically, and does not request date or year of visit) and payment of $100 (for five years of GE renewal).

Please don't forget some credit cards will give you credit for PreCheck application or renewal, $85, or for Global Entry etc. renewal, $100, every five years (Barclay Aviator Silver, Capital One Venture, Venture X, Chase CSR and JPM Reserve, AMEX Marriott Bonvoy Brilliant, American Express Platinum, CNB Crystal, etc.) Interestingly, they may not cover NEXUS, which is $50 - and if you have NEXUS, your GE will be subsumed by NEXUS.

After one to a few weeks, you will likely receive an e-mail informing you action has been taken on your application; you will have to log in to your account to determine what that action has been.

Extension of current Global Entry:

If you submit a renewal application before expiration of your current membership, then you can continue to use your benefits until the renewal is finalized (up to 18 months after your expiration date).
Please note that according to the information the TTP website, the grace period has been extended to 24 months.

Decisions on your application:

1) You may be approved, with no further action on your part necessary; your GE will be extended five years from your next birthdate. For an example of an uncomplicated renewal without requiring an interview, see this post by mre5765.

2) You may receive conditional approval. To receive full approval you must complete the enrollment interview within 365 days of receiving the conditional approval. You still have a hoop or two to jump through.

3) You may have not been approved. See instructions on line to proceed; this information refers to reapplication, not how to appeal or reverse the denial.

If your renewal application takes inordinately long to process or you experience other difficulties, see Frequently Asked Questions or contact or email your questions or request for support through the CBP support portal.

Notification of Conditional Approval:
Global Entry
Aug 28, 2015

WILLISTON, VT
PO BOX 946
Williston, VT 05495
US

JACK FROST
1000 MAIN ST
CENTERVILLE, 02234-5678
US

Re: Your application for the Global Entry Program Membership #"123456789"
Dear "JACK FROST":

We are pleased to inform you that your U. S. Customs and Border Protection, Global Entry membership application has been processed and you are now invited to visit an enrollment center to complete the enrollment process.

In order to finalize your Global Entry enrollment, you need to complete an interview within 365 days of conditional approval, or your application will be cancelled. You can reschedule as often as needed]. To do this, please log in through your TTP Account using the username and password you established when you completed your initial application. Once you have logged in, please schedule your interview using the blue "Schedule Interview" button located on the right side of the screen. If you have already visited the enrollment center for this application, please disregard this letter.

You must bring the following original documents with you to the enrollment center:
  • A valid passport. If you travel using more than one passport, please bring them to the interview so that the information can be added to your file. This provides you with the ability to use either passport at the Global Entry kiosk;
  • A permanent resident card (if applicable);
  • Documents providing evidence of residency. Examples are: driver's license (if the address is current), mortgage statement, rental payment statement, utility bill, etc.
When you visit the Enrollment Center, we will review your application and any additional information you provide at that time. We will verify your identity, review your documentation, and take your fingerprints and photograph. Finally, we will explain the terms and conditions of the Global Entry program and answer any questions or concerns you may have.

Your Global Entry membership number is, "123456789", if your account is approved, this will become your Known Traveler Number for your TSA Pre-Check benefit. For more information on the TSA Pre-Check program please visit their web site at www.tsa.gov/tsa-precheck.

Thank you for applying to the Global Entry Program. If you have any questions, please visit the Global Entry website at www.globalentry.gov. You may also contact the CBP Info Center at (877) 227-5511 or by visiting their website at https://help.cbp.gov.

Respectfully,

(unsigned)

Supervisor, Global Entry Enrollment Center
U.S. Customs and Border Protection

Note: names and numbers used herein are fictitious
You can check the status of your application from your TTP Website dashboard, which is displayed after you login. If you applied through GOES, you can find migration instructions here. Please DO NOT submit a new application as you will be liable for any additional fees incurred per the non-refundable terms and conditions you agree to prior to making payment.

If your application status is "Pending Review" then your application has been received and is being processed. Please note that processing times vary by applicant.

The vetting process cannot be expedited. If you submitted a renewal application before expiration of your current membership, then you can continue to use your benefits until the renewal is finalized (up to 6 months after your expiration date). [Please note that according to the TTP website, the grace period has been extended to 24 months.

[b]After the application has been reviewed, the status will be updated to either "Conditionally Approved" or "Denied" and a letter will be posted in your TTP account with additional information. This letter can be found under Notifications on the Dashboard.

If conditionally approved, you will receive a notification to schedule your interview. It is important that you complete your interview within 365 days of conditional approval. Failure to schedule an interview in that timeframe will cancel your application and you will need to pay again and reapply if you still wish to be a member.

Please note that some Enrollment Centers have a long wait for an interview. Availability is displayed through your TTP account before applying and upon conditional approval. If you have immediate travel plans, please have flexibility in the center that you can visit for the interview. To see where the centers are located see the links below [please go to this [URL="https://help.cbp.gov/app/answers/detail/a_id/1332/~/i-have-submitted-my-trusted-traveler-application-for-review.-did-cbp-receive-my"]CBP web page for the links.

You should prepare for your appointment as if you were newly applying, with passport, naturalization certificate or whatever you're using to establish qualification as well as documents establishing residency (state driver's license, senior identification, etc.) you will also have your fingerprints and photograph taken.

Be sure to mention anything you've forgotten to list in your application form, and to disclose any incidents such as being arrested (not just if you were found guilty) or Driving Under the Influence - alcohol or any substance - AKA "DUIs" (some posting in this thread report they were asked if they'd been charged with DUI);,these folks access various data bases, at least one of which includes data going back to the 1950s. Some members in this forum have posted they had trouble or were initially denied for not mentioning those incidents, even juvenile records that should have been expunged.

If your reapplication is approved, you will generally be notified quickly.

Your Global Entry Program Number / TT# and your PASSID will not change.

Longest wait for renewal (already renewed)
360 days - 5khours (August 2023 approval; no interview); applied 08/19/22, approved 8/14/23
334 days - (ms)jmd001 (Oct 2020 approval; no interview); specifically 11/20/2019 to 10/19/2020
313 days - (ms)arollins (Dec 2020 approval; no interview); applied 02/02/20, approved 12/11/20
313 days - RandomNobody Applied Mar 30 2022, approved Feb 6 2023, no interview.
311 days - Stanj (Nov. 2020 approval)
310 days - solosf (Nov. 2020 approval)
309 days - drewguy (Nov. 2020 approval)
305 days - BTA daughter (Nov. 2020 approval)
294 days - CaptainMiles (August 2020 approval, no interview)
292 days - topcat_dcx (July 2020 approval)
292 days - gig103 (Aug 2020 approval, no interview)
263 days - phillapkin (June 2020 approval)
256 days - DCDuo (Feb. 2020 approval)
224 days - Smartguy35 (8/23/19 to 4/3/20)
223 days - N104UA (8/22/19 to 4/1/20)
222 days - cheltzel (11/4/2019 applied, 6/12/2020 approval, no interview)
212 days - Matthew330Ci (8/1/2019 applied, 2/26/2020 approval, no interview)
211 days - aerokitty (Feb. 2020 approval, no interview)
207 days - Mrs. Flaneurs (Feb 2020, interview required)
197 days - mgalisa (Jan. 2020 approval)

Longest active waits for renewal
6/3/19 - Marcky
6/26/19 - Mearagirl
7/3/19 - mctaste




Print Wikipost

Global Entry Renewal Information and Processing Timelines

Thread Tools
 
Search this Thread
 
Old Oct 16, 2019, 6:11 am
  #841  
 
Join Date: Oct 2019
Programs: ua,dl,aa
Posts: 1
Applied on a Thursday. Approval following Monday, card arrived on Wednesday. I guess I am either special or no risk. OR VERY LUCKY :-)
rschein is offline  
Old Oct 16, 2019, 5:17 pm
  #842  
 
Join Date: Jul 2019
Programs: GE
Posts: 46
Global Entry may work for a year past expiration, however it appears that TSA-Pre does not. I'm way more frustrated that I'm going to lose TSA-Pre in a few weeks.
leavedacannoli is offline  
Old Oct 16, 2019, 5:23 pm
  #843  
FlyerTalk Evangelist
 
Join Date: Mar 2014
Location: 4éme
Posts: 12,038
Originally Posted by leavedacannoli
Global Entry may work for a year past expiration, however it appears that TSA-Pre does not. I'm way more frustrated that I'm going to lose TSA-Pre in a few weeks.

What makes you think that? My GE expired in Aug and I am conditionally approved pending my interview and my TSA-Pre has been extended.
TomMM is offline  
Old Oct 16, 2019, 6:57 pm
  #844  
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
 
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,631
Exclamation Moderator's Note

Folks,

I meant it when I wrote yesterday that this is an informational forum and that it serves no purpose to post several updates a week about how long you have been waiting to have your Global Entry renewal application approved unless there has been a new development, such as having been approved, or your waiting time has exceeded what has already been reported by other members. That is repetitive and disruptive posting in violation of FlyerTalk Rule 12.3.

In addition, pursuant to the Travel Safety/Security forums descriptions, please save your commentary, rants and venting your frustrations for the Policy Debate forum.

The next member to violate this directive will be subject to discipline as prescribed in FlyerTalk Rule 23.

TWA884
Travel Safety/Security co-moderator
1KChinito and Randyk47 like this.
TWA884 is offline  
Old Oct 17, 2019, 1:37 am
  #845  
 
Join Date: Oct 2015
Location: Overseas
Programs: UA Platinum, AA, DL, Marriott Gold, Global Entry early adopter
Posts: 95
Hi all,

I stopped in after reading the recent FT article "Renewing GE Has Never Been More Frustrating" from my email. Really piqued my interest because I had to complete inverse experience renewing earlier this month.

Timeline
After two renewal notifications via email earlier this year (and no emails received at all regarding 6 or 12 month grace periods), the procrastinator in me submitted my renewal application on 10/3, six days before expiry. Pending Approval status for five days before I was fully approved for an additional 5 years. This came through one day before expiry. My card arrived 7 days after notice of full approval.

Data Points
-Fully fledged US-born citizen.
-I live abroad. So imagine my relief that I didn't have to buy a ticket to go into an interview center in the US or London. I've had 3 foreign addresses in 2 countries in the last 5 years.
-I had six or so address updates in the last 5 years.
-29 countries traveled in the last 5 years.
-Although, my entries/exits over a US port of entry have been minimal in the 5 year window due to the nature of my work/school.
-No documented GE violations. Although, at IAD the CBP agent checking GE slips after the kiosk row directed me to secondary because I was carrying a potted tulip I bought at AMS (ended up being fine because it was in moist paper towels instead of soil)
-No documented TSA violations. Although, I did accidentally attempt to bring through a prohibited item at IAD. I was allowed to U-turn without incident back to my airline's check-in desk to put the item in my checked luggage.
-I indicated that my mailing address (US) is different than my physical address (foreign).
-My digital approval letter and physical GE card were addressed to my US address in a state now different than the state of residence I applied as a new applicant 5 years ago.
-My digital approval letter was addressed from the CBP station I visited as a new applicant 5 years ago, despite the fact that my mailing and physical addresses are different, not in the state I was living 5 years ago, and not in this CBP station's "jurisdiction".

Really sorry to those who are having frustrating experiences with this at the moment. I was sure as heck that I was going to be in a similar boat, but somehow hit a lucky patch.
dcfromdc is offline  
Old Oct 17, 2019, 6:16 am
  #846  
 
Join Date: Aug 2018
Posts: 2
GE renewal approved after 141 days

Both GE and TSA-Pre worked for me in the weeks between the expiry date and now.

Also my GE renewal was approved after 141 days.
TWA884 likes this.

Last edited by Landbaron; Oct 17, 2019 at 6:18 am Reason: adding content
Landbaron is offline  
Old Oct 17, 2019, 10:00 am
  #847  
 
Join Date: Feb 2001
Location: London
Programs: AA EXP, SPG Plt
Posts: 2,607
139 days here and counting
BobbySteel is offline  
Old Oct 18, 2019, 9:29 am
  #848  
 
Join Date: Dec 2013
Posts: 3
I applied for renewal July 2nd of this year and still have "Pending Review" showing on the website as of today.
cafowler is offline  
Old Oct 18, 2019, 7:35 pm
  #849  
FlyerTalk Evangelist
 
Join Date: Mar 2014
Location: 4éme
Posts: 12,038
I have my renewal meeting scheduled for month but just realized I can do the renewal interview next week at ORD when I return from FRA. Anybody know if my scheduled appointment would prevent the renewal on arrival? Can’t
imagine it would....
TomMM is offline  
Old Oct 18, 2019, 7:39 pm
  #850  
 
Join Date: Jul 2003
Location: SFO
Programs: COdbaUA Platinum 2MM
Posts: 5,532
Originally Posted by TomMM
I have my renewal meeting scheduled for month but just realized I can do the renewal interview next week at ORD when I return from FRA. Anybody know if my scheduled appointment would prevent the renewal on arrival? Can’t
imagine it would....
You can do Enrollment on Arrival. After your interview, your scheduled interview slot will be cancelled and a lucky person will pick it up.
1KChinito is offline  
Old Oct 18, 2019, 8:34 pm
  #851  
FlyerTalk Evangelist
 
Join Date: Mar 2014
Location: 4éme
Posts: 12,038
Originally Posted by 1KChinito
You can do Enrollment on Arrival. After your interview, your scheduled interview slot will be cancelled and a lucky person will pick it up.
Thanks, I wish the lucky person well. The interview is scheduled for 4:15 PM Thanksgiving Eve...
TomMM is offline  
Old Oct 18, 2019, 8:44 pm
  #852  
 
Join Date: Jul 2009
Location: SEA
Posts: 2,556
Originally Posted by TomMM
I have my renewal meeting scheduled...but just realized I can do the renewal interview next week at ORD when I return from FRA.
Tom, just be sure that you don't cancel your interview appointment. If you cancel a scheduled interview, your application will be canceled.
muji is offline  
Old Oct 19, 2019, 7:21 am
  #853  
 
Join Date: Nov 2006
Posts: 3
Approval received Day 149

Finally received approval on Day 149 through email notification. Assume they will mail a new card through mail. The approval notification shown in the dashboard, when I click on it, is Blank. Should I contact them about this to indicate that approval notification letter is blank or just wait for the card to arrive in mail.
garga846 is offline  
Old Oct 19, 2019, 10:11 am
  #854  
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
 
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,631
Daughter, a young pediatrician, submitted her renewal application on Friday, October 11, approximately 11 months prior to the original expiration date. Email notice of final approval, without an interview, was received on Wednesday, October 16. That's five calendar days including a three days holiday weekend (Columbus Day is a federal holiday).

She was still in medical school and living in another state than where she currently resides when she originally got Global Entry. Travel history with GE consists of Western Europe, Mexico and Japan.
TWA884 is offline  
Old Oct 20, 2019, 2:27 pm
  #855  
 
Join Date: Nov 2006
Programs: Marriott Platinum, Hilton Diamond, IHG Platinum
Posts: 3,710
Originally Posted by Majuki
Yes, and if your renewal extends past the expiration dates, the kiosks will still work for up to one year now. The kiosk will say a negative expiration date, but it will work.
Interesting. The official FAQ says 6 months ("If you submit a renewal application before your membership expires, you will be able to continue to use benefits up to 6 months after your membership expiration date").
italdesign is offline  


Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.