Go Back  FlyerTalk Forums > Travel&Dining > Travel Safety/Security > Trusted Travelers
Reload this Page >

Global Entry Renewal Information and Processing Timelines

Old Sep 7, 2015, 8:03 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: 5khours
Messages posted in this thread between 2013 and 2018 have been archived and can now be found in the following thread:

Archived: Global Entry Renewal [2013-2018]




Global Entry Reapplication / Renewal (required every 5 years)

You can proactively initiate the renewal process before you get your expiration notification from DHS, which seem to be going out to your email address of record a few months prior to expiry.

You may reapply for Global Entry renewal as early as one year prior to your membership expiration date; your new GE expiration date will be five years from your next birthday.

The amount of time for approval of applications varies from as little as 1-2 days to as long as several months. The reason for this is unclear. Please be patient. If you renew before expiration, your GE benefits will continue until your renewal is approved/rejected, for up to 24 months after expiration.
__________________________________________________ ______________________________________

Important:

1) If you allow your Global Entry status to expire, even by one day, you will need to submit a new application.

Contrary data points: three people (two of whom are minors) had their GE expire in July/August/October 2021. Renewed in March/April 2022 with full approval (no interview required) within 48 hours.

2) If you cancel a scheduled interview, your application will be canceled. So, instead of canceling an appointment date for the interview, just reschedule it.
Your Global Entry expiration date will show when you register and sign in to the new Trusted Traveler Program website https://ttp.cbp.dhs.gov/ If you can renew, you will see a white on blue "RENEW" radio button.

Reapplication requires filling out an application form essentially de novo, including listing citizenship or residency documents, whether your driver's license is EDL conforming, aliases or "AKAs", new jobs or address changes since application, all countries visited the last five years (the form sorts them alphabetically, and does not request date or year of visit) and payment of $100 (for five years of GE renewal).

Please don't forget some credit cards will give you credit for PreCheck application or renewal, $85, or for Global Entry etc. renewal, $100, every five years (Barclay Aviator Silver, Capital One Venture, Venture X, Chase CSR and JPM Reserve, AMEX Marriott Bonvoy Brilliant, American Express Platinum, CNB Crystal, etc.) Interestingly, they may not cover NEXUS, which is $50 - and if you have NEXUS, your GE will be subsumed by NEXUS.

After one to a few weeks, you will likely receive an e-mail informing you action has been taken on your application; you will have to log in to your account to determine what that action has been.

Extension of current Global Entry:

If you submit a renewal application before expiration of your current membership, then you can continue to use your benefits until the renewal is finalized (up to 18 months after your expiration date).
Please note that according to the information the TTP website, the grace period has been extended to 24 months.

Decisions on your application:

1) You may be approved, with no further action on your part necessary; your GE will be extended five years from your next birthdate. For an example of an uncomplicated renewal without requiring an interview, see this post by mre5765.

2) You may receive conditional approval. To receive full approval you must complete the enrollment interview within 365 days of receiving the conditional approval. You still have a hoop or two to jump through.

3) You may have not been approved. See instructions on line to proceed; this information refers to reapplication, not how to appeal or reverse the denial.

If your renewal application takes inordinately long to process or you experience other difficulties, see Frequently Asked Questions or contact or email your questions or request for support through the CBP support portal.

Notification of Conditional Approval:
Global Entry
Aug 28, 2015

WILLISTON, VT
PO BOX 946
Williston, VT 05495
US

JACK FROST
1000 MAIN ST
CENTERVILLE, 02234-5678
US

Re: Your application for the Global Entry Program Membership #"123456789"
Dear "JACK FROST":

We are pleased to inform you that your U. S. Customs and Border Protection, Global Entry membership application has been processed and you are now invited to visit an enrollment center to complete the enrollment process.

In order to finalize your Global Entry enrollment, you need to complete an interview within 365 days of conditional approval, or your application will be cancelled. You can reschedule as often as needed]. To do this, please log in through your TTP Account using the username and password you established when you completed your initial application. Once you have logged in, please schedule your interview using the blue "Schedule Interview" button located on the right side of the screen. If you have already visited the enrollment center for this application, please disregard this letter.

You must bring the following original documents with you to the enrollment center:
  • A valid passport. If you travel using more than one passport, please bring them to the interview so that the information can be added to your file. This provides you with the ability to use either passport at the Global Entry kiosk;
  • A permanent resident card (if applicable);
  • Documents providing evidence of residency. Examples are: driver's license (if the address is current), mortgage statement, rental payment statement, utility bill, etc.
When you visit the Enrollment Center, we will review your application and any additional information you provide at that time. We will verify your identity, review your documentation, and take your fingerprints and photograph. Finally, we will explain the terms and conditions of the Global Entry program and answer any questions or concerns you may have.

Your Global Entry membership number is, "123456789", if your account is approved, this will become your Known Traveler Number for your TSA Pre-Check benefit. For more information on the TSA Pre-Check program please visit their web site at www.tsa.gov/tsa-precheck.

Thank you for applying to the Global Entry Program. If you have any questions, please visit the Global Entry website at www.globalentry.gov. You may also contact the CBP Info Center at (877) 227-5511 or by visiting their website at https://help.cbp.gov.

Respectfully,

(unsigned)

Supervisor, Global Entry Enrollment Center
U.S. Customs and Border Protection

Note: names and numbers used herein are fictitious
You can check the status of your application from your TTP Website dashboard, which is displayed after you login. If you applied through GOES, you can find migration instructions here. Please DO NOT submit a new application as you will be liable for any additional fees incurred per the non-refundable terms and conditions you agree to prior to making payment.

If your application status is "Pending Review" then your application has been received and is being processed. Please note that processing times vary by applicant.

The vetting process cannot be expedited. If you submitted a renewal application before expiration of your current membership, then you can continue to use your benefits until the renewal is finalized (up to 6 months after your expiration date). [Please note that according to the TTP website, the grace period has been extended to 24 months.

[b]After the application has been reviewed, the status will be updated to either "Conditionally Approved" or "Denied" and a letter will be posted in your TTP account with additional information. This letter can be found under Notifications on the Dashboard.

If conditionally approved, you will receive a notification to schedule your interview. It is important that you complete your interview within 365 days of conditional approval. Failure to schedule an interview in that timeframe will cancel your application and you will need to pay again and reapply if you still wish to be a member.

Please note that some Enrollment Centers have a long wait for an interview. Availability is displayed through your TTP account before applying and upon conditional approval. If you have immediate travel plans, please have flexibility in the center that you can visit for the interview. To see where the centers are located see the links below [please go to this [URL="https://help.cbp.gov/app/answers/detail/a_id/1332/~/i-have-submitted-my-trusted-traveler-application-for-review.-did-cbp-receive-my"]CBP web page for the links.

You should prepare for your appointment as if you were newly applying, with passport, naturalization certificate or whatever you're using to establish qualification as well as documents establishing residency (state driver's license, senior identification, etc.) you will also have your fingerprints and photograph taken.

Be sure to mention anything you've forgotten to list in your application form, and to disclose any incidents such as being arrested (not just if you were found guilty) or Driving Under the Influence - alcohol or any substance - AKA "DUIs" (some posting in this thread report they were asked if they'd been charged with DUI);,these folks access various data bases, at least one of which includes data going back to the 1950s. Some members in this forum have posted they had trouble or were initially denied for not mentioning those incidents, even juvenile records that should have been expunged.

If your reapplication is approved, you will generally be notified quickly.

Your Global Entry Program Number / TT# and your PASSID will not change.

Longest wait for renewal (already renewed)
360 days - 5khours (August 2023 approval; no interview); applied 08/19/22, approved 8/14/23
334 days - (ms)jmd001 (Oct 2020 approval; no interview); specifically 11/20/2019 to 10/19/2020
313 days - (ms)arollins (Dec 2020 approval; no interview); applied 02/02/20, approved 12/11/20
313 days - RandomNobody Applied Mar 30 2022, approved Feb 6 2023, no interview.
311 days - Stanj (Nov. 2020 approval)
310 days - solosf (Nov. 2020 approval)
309 days - drewguy (Nov. 2020 approval)
305 days - BTA daughter (Nov. 2020 approval)
294 days - CaptainMiles (August 2020 approval, no interview)
292 days - topcat_dcx (July 2020 approval)
292 days - gig103 (Aug 2020 approval, no interview)
263 days - phillapkin (June 2020 approval)
256 days - DCDuo (Feb. 2020 approval)
224 days - Smartguy35 (8/23/19 to 4/3/20)
223 days - N104UA (8/22/19 to 4/1/20)
222 days - cheltzel (11/4/2019 applied, 6/12/2020 approval, no interview)
212 days - Matthew330Ci (8/1/2019 applied, 2/26/2020 approval, no interview)
211 days - aerokitty (Feb. 2020 approval, no interview)
207 days - Mrs. Flaneurs (Feb 2020, interview required)
197 days - mgalisa (Jan. 2020 approval)

Longest active waits for renewal
6/3/19 - Marcky
6/26/19 - Mearagirl
7/3/19 - mctaste




Print Wikipost

Global Entry Renewal Information and Processing Timelines

Old Jul 17, 2019, 8:47 pm
  #541  
Suspended
 
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
Originally Posted by empedocles
I renewed last year. Week or so ago, I realized the card has an expiration date and thus my card is expired. Were they supposed to send me a new card?
Has your primary residence been in the US the entire time? If so and the GE renewal application resulted in final approval, then you should have received a new GE card sometime after receiving final approval for the renewal.
GUWonder is offline  
Old Jul 18, 2019, 8:12 am
  #542  
 
Join Date: Jul 2019
Location: California
Programs: United Silver, Hilton Honors Diamond
Posts: 25
My Global Entry expires tomorrow (July 19). I applied to renew on May 5. That's 11 weeks, but it is still "Pending".
PSBear is offline  
Old Jul 18, 2019, 8:35 am
  #543  
Suspended
 
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
Originally Posted by PSBear
My Global Entry expires tomorrow (July 19). I applied to renew on May 5. That's 11 weeks, but it is still "Pending".
You have a at least a few more months to keep using GE, as it’s pending review of one sort or another. [The bad news would be if you end up being denied on the pending review application before the 6 months post-expiration grace period expires, but that’s extremely unlikely for most people.]
GUWonder is offline  
Old Jul 18, 2019, 5:19 pm
  #544  
 
Join Date: Sep 2010
Location: KSUX
Posts: 906
I know this has been asked and answered somewhere in this thread but I can't find it and it's not mentioned in the wiki post. My birthday is coming up soon and I was thinking about renewing it at T-364 in case of another interview. My question is it still like when I originally applied you have 30 days from the conditional approval date to schedule an interview but had a year to complete it? I'm planning on visiting friends in Phoenix in late September or early October and would like to schedule it then if one is required. The thing I'm worried about is if my renewal takes as long as some of the ones posted in this thread it'll likely be long time before I'm anywhere close to a GE enrollment center as I only travel a couple times a year and the closest one is almost 500 miles away so I may need quite a bit of time to get it done. Since having GE I've sadly only made two international trips to four whole countries so in theory it shouldn't take long but as this thread has shown YMMV big time.
LtKernelPanic is offline  
Old Jul 18, 2019, 5:52 pm
  #545  
Moderator: Hilton Honors, Practical Travel Safety Issues & San Francisco
 
Join Date: Jan 2001
Location: San Francisco CA
Programs: UA, Hilton, Priceline, AirBnB
Posts: 11,001
I’m not actually sure what your question is.

Originally Posted by LtKernelPanic
I know this has been asked and answered somewhere in this thread but I can't find it and it's not mentioned in the wiki post. My birthday is coming up soon and I was thinking about renewing it at T-364 in case of another interview. My question is it still like when I originally applied you have 30 days from the conditional approval date to schedule an interview but had a year to complete it? I'm planning on visiting friends in Phoenix in late September or early October and would like to schedule it then if one is required. The thing I'm worried about is if my renewal takes as long as some of the ones posted in this thread it'll likely be long time before I'm anywhere close to a GE enrollment center as I only travel a couple times a year and the closest one is almost 500 miles away so I may need quite a bit of time to get it done. Since having GE I've sadly only made two international trips to four whole countries so in theory it shouldn't take long but as this thread has shown YMMV big time.
Are you saying if you don’t have the renewal by September or October, you would need to push it forward to next year? I don’t see what the problem is.
squeakr is offline  
Old Jul 18, 2019, 6:06 pm
  #546  
Suspended
 
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
Originally Posted by LtKernelPanic
I know this has been asked and answered somewhere in this thread but I can't find it and it's not mentioned in the wiki post. My birthday is coming up soon and I was thinking about renewing it at T-364 in case of another interview. My question is it still like when I originally applied you have 30 days from the conditional approval date to schedule an interview but had a year to complete it?
From the date of conditional approval, you have nearly a year to do the interview and no longer need to have scheduled any interview at all as long as you somehow complete any interview requirement before the 365 days limit.

There is no longer a 30 day scheduling requirement for the interviews. So, for example, 200 days after conditional approval, you can schedule an interview for any available future date and be good (with the application) as long as you complete the interview requirement within a year of the conditional approval date.

Last edited by TWA884; Jul 18, 2019 at 6:25 pm Reason: Opinion/commentary not practical trusted traveler advice/information
GUWonder is offline  
Old Jul 18, 2019, 8:24 pm
  #547  
 
Join Date: Aug 2008
Location: PHL
Programs: UA 1K 1MM, Marriott Gold, IHG Platinum, Raddison Platinum, Avis Presidents Club
Posts: 5,263
I'm still "Pending review and my GE just "expired". During the 6mo extension period, can I still use the GE card as ID?
eng3 is offline  
Old Jul 18, 2019, 9:02 pm
  #548  
 
Join Date: Sep 2010
Location: KSUX
Posts: 906
Originally Posted by squeakr


Are you saying if you don’t have the renewal by September or October, you would need to push it forward to next year? I don’t see what the problem is.

I was just making sure you still have a year to do the interview (if required to) for reasons stated below.

Originally Posted by GUWonder


From the date of conditional approval, you have nearly a year to do the interview and no longer need to have scheduled any interview at all as long as you somehow complete any interview requirement before the 365 days limit.

There is no longer a 30 day scheduling requirement for the interviews. So, for example, 200 days after conditional approval, you can schedule an interview for any available future date and be good (with the application) as long as you complete the interview requirement within a year of the conditional approval date.
Ah thank you. I forgot there is an enrollment center in Kansas City now but that's still 300 miles away but not driving due to vision problems that's not really an option. If I have to do an interview I'd rather do it while in Phoenix or while connecting through ORD or DFW. If I absolutely had to I could make a weekend trip to Chicago but hopefully having only made a trip to Mexico and another to the UK, France, and Portugal I won't be required to do another one. Just trying to plan for the worst and hope for the best.
LtKernelPanic is offline  
Old Jul 18, 2019, 9:30 pm
  #549  
 
Join Date: Jul 2003
Location: SFO
Programs: COdbaUA Platinum 2MM
Posts: 5,532
Originally Posted by eng3
I'm still "Pending review and my GE just "expired". During the 6mo extension period, can I still use the GE card as ID?
Technically no, IDs are supposed to be valid. You still can use it for entering U.S.
1KChinito is offline  
Old Jul 18, 2019, 10:09 pm
  #550  
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
 
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,580
Originally Posted by LtKernelPanic
I know this has been asked and answered somewhere in this thread but I can't find it and it's not mentioned in the wiki post.
The wiki post was out of date.

According to the CBP website, "You need to complete an interview within 365 days of conditional approval, or your application will be cancelled. You can reschedule as often as needed." I'll add that some renewal applications are approved without the need for an interview and that Enrollment on Arrival is an option if you are required to have an interview.
TWA884 is offline  
Old Jul 18, 2019, 11:32 pm
  #551  
 
Join Date: May 2015
Posts: 2
I applied for Global Entry renewal on April 23rd, hoping that I would be renewed before my Global Entry expires on July 20th. 87 days later my application still stuck on "Pending Review" status.
EuropeanPete likes this.
icrackcorn is offline  
Old Jul 19, 2019, 4:55 am
  #552  
Suspended
 
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
Originally Posted by eng3
I'm still "Pending review and my GE just "expired". During the 6mo extension period, can I still use the GE card as ID?
At US airports, a GE card is not required by CBP to use GE during the six month grace period after the card’s printed expiration date. Whether or not the GE card is expired, you can still use GE to enter the US at US airports of entry during the six month grace period after the GE expiration date.

I can’t speak to trying to use the expired card in that grace period at US land ports of entry, but I can speak to its use at airports from experience.

At US airports, the TSA has accepted expired ID as ID from me for up to a year after the card’s expiration date; but in such situations they have also asked me if I can show other ID that hasn’t yet expired (which I do show if it’s readily available on person). But when showing TSA a PreCheck boarding pass with an expired GE card as ID, in my experience the TSA have been more insistent that they be shown currently valid ID. I’m not sure if the TSA policy for PreCheck boarding pass holders with recently expired ID is to refuse PreCheck screening to such travelers without currently valid (unexpired) ID to present, but presenting other ID that is currently valid (along with a PreCheck boarding pass) works to still get PreCheck screening at applicable airports even when the expired GE card and flying in the six month grace period.

At Canadian airports, CATSA has refused to let me use the fast track security screening lanes with my expired GE card, but I have way less recent experience with that than I do at US airports.


GUWonder is offline  
Old Jul 19, 2019, 5:51 am
  #553  
 
Join Date: Aug 2008
Location: PHL
Programs: UA 1K 1MM, Marriott Gold, IHG Platinum, Raddison Platinum, Avis Presidents Club
Posts: 5,263
Originally Posted by GUWonder
...
At US airports, the TSA has accepted expired ID as ID from me for up to a year after the card’s expiration date; but in such situations they have also asked me if I can show other ID that hasn’t yet expired (which I do show if it’s readily available on person). But when showing TSA a PreCheck boarding pass with an expired GE card as ID, in my experience the TSA have been more insistent that they be shown currently valid ID. I’m not sure if the TSA policy for PreCheck boarding pass holders with recently expired ID is to refuse PreCheck screening to such travelers without currently valid (unexpired) ID to present, but presenting other ID that is currently valid (along with a PreCheck boarding pass) works to still get PreCheck screening at applicable airports even when the expired GE card and flying in the six month grace period.
...
Thanks the questions was referring to using the ID at TSA in the precheck lane (and at the UA checkin counter)
I typically prefer doing this than pulling at ID out of my bag that I might care about accidentally losing.
eng3 is offline  
Old Jul 19, 2019, 6:57 am
  #554  
Suspended
 
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
Originally Posted by eng3
Thanks the questions was referring to using the ID at TSA in the precheck lane (and at the UA checkin counter)
I typically prefer doing this than pulling at ID out of my bag that I might care about accidentally losing.
UA may miss the expiration date and let it pass; but if UA notice it’s expired, UA could ask for a different ID. When I was checking in at LGA with UA last month using an expired GE card, the UA reps didn’t notice it had expired. The TSA, however, at the TDC for PreCheck noticed it had expired and asked for a different ID that wasn’t expired.
GUWonder is offline  
Old Jul 19, 2019, 7:59 am
  #555  
 
Join Date: Apr 2010
Location: ORD
Programs: AA, UA, GE
Posts: 5,121
Originally Posted by GUWonder


At US airports, a GE card is not required by CBP to use GE during the six month grace period after the card’s printed expiration date. Whether or not the GE card is expired, you can still use GE to enter the US at US airports of entry during the six month grace period after the GE expiration date.

I can’t speak to trying to use the expired card in that grace period at US land ports of entry, but I can speak to its use at airports from experience.

At US airports, the TSA has accepted expired ID as ID from me for up to a year after the card’s expiration date; but in such situations they have also asked me if I can show other ID that hasn’t yet expired (which I do show if it’s readily available on person). But when showing TSA a PreCheck boarding pass with an expired GE card as ID, in my experience the TSA have been more insistent that they be shown currently valid ID. I’m not sure if the TSA policy for PreCheck boarding pass holders with recently expired ID is to refuse PreCheck screening to such travelers without currently valid (unexpired) ID to present, but presenting other ID that is currently valid (along with a PreCheck boarding pass) works to still get PreCheck screening at applicable airports even when the expired GE card and flying in the six month grace period.

At Canadian airports, CATSA has refused to let me use the fast track security screening lanes with my expired GE card, but I have way less recent experience with that than I do at US airports.

My wife and I used our GE cards at YYZ about 2 weeks ago. The CATSA agent acting as a gatekeeper really examined mine and I believe he would have noticed if it was expired (which it wasn't).
cheltzel is offline  

Thread Tools
Search this Thread

Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.