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Global Entry Renewal Information and Processing Timelines

Old Sep 7, 2015, 8:03 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: 5khours
Messages posted in this thread between 2013 and 2018 have been archived and can now be found in the following thread:

Archived: Global Entry Renewal [2013-2018]




Global Entry Reapplication / Renewal (required every 5 years)

You can proactively initiate the renewal process before you get your expiration notification from DHS, which seem to be going out to your email address of record a few months prior to expiry.

You may reapply for Global Entry renewal as early as one year prior to your membership expiration date; your new GE expiration date will be five years from your next birthday.

The amount of time for approval of applications varies from as little as 1-2 days to as long as several months. The reason for this is unclear. Please be patient. If you renew before expiration, your GE benefits will continue until your renewal is approved/rejected, for up to 24 months after expiration.
__________________________________________________ ______________________________________

Important:

1) If you allow your Global Entry status to expire, even by one day, you will need to submit a new application.

Contrary data points: three people (two of whom are minors) had their GE expire in July/August/October 2021. Renewed in March/April 2022 with full approval (no interview required) within 48 hours.

2) If you cancel a scheduled interview, your application will be canceled. So, instead of canceling an appointment date for the interview, just reschedule it.
Your Global Entry expiration date will show when you register and sign in to the new Trusted Traveler Program website https://ttp.cbp.dhs.gov/ If you can renew, you will see a white on blue "RENEW" radio button.

Reapplication requires filling out an application form essentially de novo, including listing citizenship or residency documents, whether your driver's license is EDL conforming, aliases or "AKAs", new jobs or address changes since application, all countries visited the last five years (the form sorts them alphabetically, and does not request date or year of visit) and payment of $100 (for five years of GE renewal).

Please don't forget some credit cards will give you credit for PreCheck application or renewal, $85, or for Global Entry etc. renewal, $100, every five years (Barclay Aviator Silver, Capital One Venture, Venture X, Chase CSR and JPM Reserve, AMEX Marriott Bonvoy Brilliant, American Express Platinum, CNB Crystal, etc.) Interestingly, they may not cover NEXUS, which is $50 - and if you have NEXUS, your GE will be subsumed by NEXUS.

After one to a few weeks, you will likely receive an e-mail informing you action has been taken on your application; you will have to log in to your account to determine what that action has been.

Extension of current Global Entry:

If you submit a renewal application before expiration of your current membership, then you can continue to use your benefits until the renewal is finalized (up to 18 months after your expiration date).
Please note that according to the information the TTP website, the grace period has been extended to 24 months.

Decisions on your application:

1) You may be approved, with no further action on your part necessary; your GE will be extended five years from your next birthdate. For an example of an uncomplicated renewal without requiring an interview, see this post by mre5765.

2) You may receive conditional approval. To receive full approval you must complete the enrollment interview within 365 days of receiving the conditional approval. You still have a hoop or two to jump through.

3) You may have not been approved. See instructions on line to proceed; this information refers to reapplication, not how to appeal or reverse the denial.

If your renewal application takes inordinately long to process or you experience other difficulties, see Frequently Asked Questions or contact or email your questions or request for support through the CBP support portal.

Notification of Conditional Approval:
Global Entry
Aug 28, 2015

WILLISTON, VT
PO BOX 946
Williston, VT 05495
US

JACK FROST
1000 MAIN ST
CENTERVILLE, 02234-5678
US

Re: Your application for the Global Entry Program Membership #"123456789"
Dear "JACK FROST":

We are pleased to inform you that your U. S. Customs and Border Protection, Global Entry membership application has been processed and you are now invited to visit an enrollment center to complete the enrollment process.

In order to finalize your Global Entry enrollment, you need to complete an interview within 365 days of conditional approval, or your application will be cancelled. You can reschedule as often as needed]. To do this, please log in through your TTP Account using the username and password you established when you completed your initial application. Once you have logged in, please schedule your interview using the blue "Schedule Interview" button located on the right side of the screen. If you have already visited the enrollment center for this application, please disregard this letter.

You must bring the following original documents with you to the enrollment center:
  • A valid passport. If you travel using more than one passport, please bring them to the interview so that the information can be added to your file. This provides you with the ability to use either passport at the Global Entry kiosk;
  • A permanent resident card (if applicable);
  • Documents providing evidence of residency. Examples are: driver's license (if the address is current), mortgage statement, rental payment statement, utility bill, etc.
When you visit the Enrollment Center, we will review your application and any additional information you provide at that time. We will verify your identity, review your documentation, and take your fingerprints and photograph. Finally, we will explain the terms and conditions of the Global Entry program and answer any questions or concerns you may have.

Your Global Entry membership number is, "123456789", if your account is approved, this will become your Known Traveler Number for your TSA Pre-Check benefit. For more information on the TSA Pre-Check program please visit their web site at www.tsa.gov/tsa-precheck.

Thank you for applying to the Global Entry Program. If you have any questions, please visit the Global Entry website at www.globalentry.gov. You may also contact the CBP Info Center at (877) 227-5511 or by visiting their website at https://help.cbp.gov.

Respectfully,

(unsigned)

Supervisor, Global Entry Enrollment Center
U.S. Customs and Border Protection

Note: names and numbers used herein are fictitious
You can check the status of your application from your TTP Website dashboard, which is displayed after you login. If you applied through GOES, you can find migration instructions here. Please DO NOT submit a new application as you will be liable for any additional fees incurred per the non-refundable terms and conditions you agree to prior to making payment.

If your application status is "Pending Review" then your application has been received and is being processed. Please note that processing times vary by applicant.

The vetting process cannot be expedited. If you submitted a renewal application before expiration of your current membership, then you can continue to use your benefits until the renewal is finalized (up to 6 months after your expiration date). [Please note that according to the TTP website, the grace period has been extended to 24 months.

[b]After the application has been reviewed, the status will be updated to either "Conditionally Approved" or "Denied" and a letter will be posted in your TTP account with additional information. This letter can be found under Notifications on the Dashboard.

If conditionally approved, you will receive a notification to schedule your interview. It is important that you complete your interview within 365 days of conditional approval. Failure to schedule an interview in that timeframe will cancel your application and you will need to pay again and reapply if you still wish to be a member.

Please note that some Enrollment Centers have a long wait for an interview. Availability is displayed through your TTP account before applying and upon conditional approval. If you have immediate travel plans, please have flexibility in the center that you can visit for the interview. To see where the centers are located see the links below [please go to this [URL="https://help.cbp.gov/app/answers/detail/a_id/1332/~/i-have-submitted-my-trusted-traveler-application-for-review.-did-cbp-receive-my"]CBP web page for the links.

You should prepare for your appointment as if you were newly applying, with passport, naturalization certificate or whatever you're using to establish qualification as well as documents establishing residency (state driver's license, senior identification, etc.) you will also have your fingerprints and photograph taken.

Be sure to mention anything you've forgotten to list in your application form, and to disclose any incidents such as being arrested (not just if you were found guilty) or Driving Under the Influence - alcohol or any substance - AKA "DUIs" (some posting in this thread report they were asked if they'd been charged with DUI);,these folks access various data bases, at least one of which includes data going back to the 1950s. Some members in this forum have posted they had trouble or were initially denied for not mentioning those incidents, even juvenile records that should have been expunged.

If your reapplication is approved, you will generally be notified quickly.

Your Global Entry Program Number / TT# and your PASSID will not change.

Longest wait for renewal (already renewed)
360 days - 5khours (August 2023 approval; no interview); applied 08/19/22, approved 8/14/23
334 days - (ms)jmd001 (Oct 2020 approval; no interview); specifically 11/20/2019 to 10/19/2020
313 days - (ms)arollins (Dec 2020 approval; no interview); applied 02/02/20, approved 12/11/20
313 days - RandomNobody Applied Mar 30 2022, approved Feb 6 2023, no interview.
311 days - Stanj (Nov. 2020 approval)
310 days - solosf (Nov. 2020 approval)
309 days - drewguy (Nov. 2020 approval)
305 days - BTA daughter (Nov. 2020 approval)
294 days - CaptainMiles (August 2020 approval, no interview)
292 days - topcat_dcx (July 2020 approval)
292 days - gig103 (Aug 2020 approval, no interview)
263 days - phillapkin (June 2020 approval)
256 days - DCDuo (Feb. 2020 approval)
224 days - Smartguy35 (8/23/19 to 4/3/20)
223 days - N104UA (8/22/19 to 4/1/20)
222 days - cheltzel (11/4/2019 applied, 6/12/2020 approval, no interview)
212 days - Matthew330Ci (8/1/2019 applied, 2/26/2020 approval, no interview)
211 days - aerokitty (Feb. 2020 approval, no interview)
207 days - Mrs. Flaneurs (Feb 2020, interview required)
197 days - mgalisa (Jan. 2020 approval)

Longest active waits for renewal
6/3/19 - Marcky
6/26/19 - Mearagirl
7/3/19 - mctaste




Print Wikipost

Global Entry Renewal Information and Processing Timelines

Old Apr 8, 2019, 3:24 pm
  #241  
 
Join Date: Nov 2009
Programs: DL PM 1MM
Posts: 3,439
Originally Posted by Azmordean
Just an informational update and a question.

Update: After applying for renewal in late JAN, I finally got Conditionally Approved APR 8. Unfortunately, since it was conditional, I have to interview, even though this is my first renewal.

Question: Does my 6mo "grace period" for PreCheck still apply now that I'm Conditionally Approved and waiting for my interview? I have a work trip to BOS coming up in early May, there were no SFO appointment slots before that trip, so I selected a slot in BOS on my departure date. I'm wondering if PreCheck will work for my trip though.

Thanks!
Yes, you have a grace period of six months beyond expiration of your current membership.
mnbp is offline  
Old Apr 8, 2019, 5:11 pm
  #242  
 
Join Date: Feb 2007
Location: Atlanta
Programs: Delta Death March, Hyatt Globalist, IHG Plat, Marriott/Hilton Gold Life
Posts: 1,539
Originally Posted by Always Flyin
2nd renewal.

Applied February 5th. Still "pending review."
Me three.
lindros2 is offline  
Old Apr 8, 2019, 7:50 pm
  #243  
 
Join Date: May 2009
Posts: 1
Jan 27 app --> Apr 8 approval

Some stats:
  • Expires late April 2019
  • Applied Jan 27, 2019
  • Approved as of April 8, 2019 (and not more than a day or two before)
  • No interview
  • No change of status email received
  • Added a few new countries (Hong Kong, Macau, UAE)
  • New state/address/driver's license, new job
  • Male, mid-30s
Appreciated the intel from this thread as I was waiting (..and waiting, ...) so wanted to add to the log
SanDiego1K likes this.

Last edited by daglas1; Apr 15, 2019 at 9:51 am Reason: Adding info on change of status email
daglas1 is offline  
Old Apr 8, 2019, 9:23 pm
  #244  
 
Join Date: Dec 2007
Location: SFO
Programs: UA 1MM, Marriott LTP, Hilton Gold, Hyatt Discoverist, Hertz PC
Posts: 1,002
Originally Posted by lindros2
Me three.
Same here.
naumank is offline  
Old Apr 10, 2019, 10:27 am
  #245  
Suspended
 
Join Date: Oct 2017
Location: Miami, Florida
Programs: AA ExPlat, Hyatt Globalist, IHG Spire, Hilton Gold
Posts: 4,009
March 25: Applied for first renewal
April 2 or 3: Approved without interview (no change-of-status email received)
April 9: new card received
joe_miami is offline  
Old Apr 10, 2019, 11:39 am
  #246  
 
Join Date: Feb 2012
Posts: 371
Originally Posted by Apache137
Ugh. Applied during the shutdown after mine had expired. Snuck up on me since I hadn't had any relevant travel planned for latter part of last year. out of sight out of mind.
Anyone have any idea how long this could take? Now the trips are coming fast and furious. Says pending as of today. US Citizen. had it before and stupidly let it expire before renewing a couple months after that.
Are you still waiting? Same thing happened to me, had the pre login.gov version of GOES and never got any expiration warning Applied two weeks after expiration after noticing no pre chk on my ticket
bizum is offline  
Old Apr 10, 2019, 7:41 pm
  #247  
 
Join Date: Dec 2006
Location: DC
Programs: MPGS, 1MM
Posts: 54
Originally Posted by mnbp
Yes, you have a grace period of six months beyond expiration of your current membership.
Is there anything that one has to do to get the grace period? I had assumed it would automatic. I filed my renewal application on 3/5, my global entry expired on 4/4, and my first post-expiration flight is tomorrow, and -- of course -- no pre-check.......
smithdb is offline  
Old Apr 11, 2019, 5:54 am
  #248  
 
Join Date: Nov 2009
Programs: DL PM 1MM
Posts: 3,439
Originally Posted by smithdb
Is there anything that one has to do to get the grace period? I had assumed it would automatic. I filed my renewal application on 3/5, my global entry expired on 4/4, and my first post-expiration flight is tomorrow, and -- of course -- no pre-check.......
No, the grace period is automatic. Did anything else change? Was this first non-precheck flight booked with a different travel agent/web site? Did you verify that your reservation's Secure Flight Passenger Data fields match your TTP profile?
mnbp is offline  
Old Apr 12, 2019, 8:06 am
  #249  
 
Join Date: Jul 2010
Location: PHX/MSP
Programs: US Airways Silver Preferred
Posts: 231
Applied 15FEB....still pending as of 5 min ago
AirShuttle6162 is offline  
Old Apr 12, 2019, 9:32 am
  #250  
 
Join Date: Apr 2019
Posts: 2
1st Renewal
GE expires 10/19
Applied for renewal 07Feb19
No changes from application submitted 5 yrs. ago, except one trip to Morocco
Still PENDING REVIEW
CGurf is offline  
Old Apr 12, 2019, 11:02 am
  #251  
 
Join Date: Dec 2007
Location: SFO
Programs: UA 1MM, Marriott LTP, Hilton Gold, Hyatt Discoverist, Hertz PC
Posts: 1,002
Originally Posted by CGurf
1st Renewal
GE expires 10/19
Applied for renewal 07Feb19
No changes from application submitted 5 yrs. ago, except one trip to Morocco
Still PENDING REVIEW
I'm at 61 days and counting. 2nd renewal. Very disappointed at DHS's capability to adjudicate these applications on a timely basis.
naumank is offline  
Old Apr 12, 2019, 12:02 pm
  #252  
Suspended
 
Join Date: Oct 2017
Location: Miami, Florida
Programs: AA ExPlat, Hyatt Globalist, IHG Spire, Hilton Gold
Posts: 4,009
Originally Posted by naumank
I'm at 61 days and counting. 2nd renewal. Very disappointed at DHS's capability to adjudicate these applications on a timely basis.
Mine was just processed in six or seven business days. At this point, any delays might not be on DHS' end.
joe_miami is offline  
Old Apr 12, 2019, 12:48 pm
  #253  
 
Join Date: Jan 2013
Location: MT, USA
Programs: Ex-5C club, Skymiles Gold
Posts: 454
Originally Posted by Flaneurs
Further data point - Applied for 1st renewel at T-350ish on February 1st. Status still “pending review” as of today.
Conditional Approval today, no email or other notification, had to login to see it. Interview needed. Schedule for interviews seems pretty wide open where it was convenient for me to go.
Flaneurs is offline  
Old Apr 13, 2019, 4:44 am
  #254  
 
Join Date: Feb 2007
Location: Atlanta
Programs: Delta Death March, Hyatt Globalist, IHG Plat, Marriott/Hilton Gold Life
Posts: 1,539
Originally Posted by joe_miami
Mine was just processed in six or seven business days. At this point, any delays might not be on DHS' end.
what does that mean?
who else is involved in processing renewals?
and if there aren’t delays, why still the red warning?
lindros2 is offline  
Old Apr 13, 2019, 12:37 pm
  #255  
Suspended
 
Join Date: Oct 2017
Location: Miami, Florida
Programs: AA ExPlat, Hyatt Globalist, IHG Spire, Hilton Gold
Posts: 4,009
Originally Posted by lindros2

what does that mean?
who else is involved in processing renewals?
and if there aren’t delays, why still the red warning?
It’s a background check. Presumably, a lot of other agencies are involved, especially for people with common names.
joe_miami is offline  

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