Last edit by: 5khours
Messages posted in this thread between 2013 and 2018 have been archived and can now be found in the following thread:
Archived: Global Entry Renewal [2013-2018]
Global Entry Reapplication / Renewal (required every 5 years)
Archived: Global Entry Renewal [2013-2018]
Global Entry Reapplication / Renewal (required every 5 years)
You can proactively initiate the renewal process before you get your expiration notification from DHS, which seem to be going out to your email address of record a few months prior to expiry.
You may reapply for Global Entry renewal as early as one year prior to your membership expiration date; your new GE expiration date will be five years from your next birthday.
The amount of time for approval of applications varies from as little as 1-2 days to as long as several months. The reason for this is unclear. Please be patient. If you renew before expiration, your GE benefits will continue until your renewal is approved/rejected, for up to 24 months after expiration.
__________________________________________________ ______________________________________
Important:
1) If you allow your Global Entry status to expire, even by one day, you will need to submit a new application.
Contrary data points: three people (two of whom are minors) had their GE expire in July/August/October 2021. Renewed in March/April 2022 with full approval (no interview required) within 48 hours.
2) If you cancel a scheduled interview, your application will be canceled. So, instead of canceling an appointment date for the interview, just reschedule it.
Your Global Entry expiration date will show when you register and sign in to the new Trusted Traveler Program website https://ttp.cbp.dhs.gov/ If you can renew, you will see a white on blue "RENEW" radio button.
Reapplication requires filling out an application form essentially de novo, including listing citizenship or residency documents, whether your driver's license is EDL conforming, aliases or "AKAs", new jobs or address changes since application, all countries visited the last five years (the form sorts them alphabetically, and does not request date or year of visit) and payment of $100 (for five years of GE renewal).
Please don't forget some credit cards will give you credit for PreCheck application or renewal, $85, or for Global Entry etc. renewal, $100, every five years (Barclay Aviator Silver, Capital One Venture, Venture X, Chase CSR and JPM Reserve, AMEX Marriott Bonvoy Brilliant, American Express Platinum, CNB Crystal, etc.) Interestingly, they may not cover NEXUS, which is $50 - and if you have NEXUS, your GE will be subsumed by NEXUS.
After one to a few weeks, you will likely receive an e-mail informing you action has been taken on your application; you will have to log in to your account to determine what that action has been.
Extension of current Global Entry:
If you submit a renewal application before expiration of your current membership, then you can continue to use your benefits until the renewal is finalized (up to 18 months after your expiration date).
Please note that according to the information the TTP website, the grace period has been extended to 24 months.
Decisions on your application:
1) You may be approved, with no further action on your part necessary; your GE will be extended five years from your next birthdate. For an example of an uncomplicated renewal without requiring an interview, see this post by mre5765.
2) You may receive conditional approval. To receive full approval you must complete the enrollment interview within 365 days of receiving the conditional approval. You still have a hoop or two to jump through.
3) You may have not been approved. See instructions on line to proceed; this information refers to reapplication, not how to appeal or reverse the denial.
If your renewal application takes inordinately long to process or you experience other difficulties, see Frequently Asked Questions or contact or email your questions or request for support through the CBP support portal.
Notification of Conditional Approval:
Global Entry
Aug 28, 2015
WILLISTON, VT
PO BOX 946
Williston, VT 05495
US
JACK FROST
1000 MAIN ST
CENTERVILLE, 02234-5678
US
Re: Your application for the Global Entry Program Membership #"123456789"
Dear "JACK FROST":
We are pleased to inform you that your U. S. Customs and Border Protection, Global Entry membership application has been processed and you are now invited to visit an enrollment center to complete the enrollment process.
In order to finalize your Global Entry enrollment, you need to complete an interview within 365 days of conditional approval, or your application will be cancelled. You can reschedule as often as needed]. To do this, please log in through your TTP Account using the username and password you established when you completed your initial application. Once you have logged in, please schedule your interview using the blue "Schedule Interview" button located on the right side of the screen. If you have already visited the enrollment center for this application, please disregard this letter.
You must bring the following original documents with you to the enrollment center:
Your Global Entry membership number is, "123456789", if your account is approved, this will become your Known Traveler Number for your TSA Pre-Check benefit. For more information on the TSA Pre-Check program please visit their web site at www.tsa.gov/tsa-precheck.
Thank you for applying to the Global Entry Program. If you have any questions, please visit the Global Entry website at www.globalentry.gov. You may also contact the CBP Info Center at (877) 227-5511 or by visiting their website at https://help.cbp.gov.
Respectfully,
(unsigned)
Supervisor, Global Entry Enrollment Center
U.S. Customs and Border Protection
Note: names and numbers used herein are fictitious
Global Entry
Aug 28, 2015
WILLISTON, VT
PO BOX 946
Williston, VT 05495
US
JACK FROST
1000 MAIN ST
CENTERVILLE, 02234-5678
US
Re: Your application for the Global Entry Program Membership #"123456789"
Dear "JACK FROST":
We are pleased to inform you that your U. S. Customs and Border Protection, Global Entry membership application has been processed and you are now invited to visit an enrollment center to complete the enrollment process.
In order to finalize your Global Entry enrollment, you need to complete an interview within 365 days of conditional approval, or your application will be cancelled. You can reschedule as often as needed]. To do this, please log in through your TTP Account using the username and password you established when you completed your initial application. Once you have logged in, please schedule your interview using the blue "Schedule Interview" button located on the right side of the screen. If you have already visited the enrollment center for this application, please disregard this letter.
You must bring the following original documents with you to the enrollment center:
- A valid passport. If you travel using more than one passport, please bring them to the interview so that the information can be added to your file. This provides you with the ability to use either passport at the Global Entry kiosk;
- A permanent resident card (if applicable);
- Documents providing evidence of residency. Examples are: driver's license (if the address is current), mortgage statement, rental payment statement, utility bill, etc.
Your Global Entry membership number is, "123456789", if your account is approved, this will become your Known Traveler Number for your TSA Pre-Check benefit. For more information on the TSA Pre-Check program please visit their web site at www.tsa.gov/tsa-precheck.
Thank you for applying to the Global Entry Program. If you have any questions, please visit the Global Entry website at www.globalentry.gov. You may also contact the CBP Info Center at (877) 227-5511 or by visiting their website at https://help.cbp.gov.
Respectfully,
(unsigned)
Supervisor, Global Entry Enrollment Center
U.S. Customs and Border Protection
Note: names and numbers used herein are fictitious
If your application status is "Pending Review" then your application has been received and is being processed. Please note that processing times vary by applicant.
The vetting process cannot be expedited. If you submitted a renewal application before expiration of your current membership, then you can continue to use your benefits until the renewal is finalized (up to 6 months after your expiration date). [Please note that according to the TTP website, the grace period has been extended to 24 months.
[b]After the application has been reviewed, the status will be updated to either "Conditionally Approved" or "Denied" and a letter will be posted in your TTP account with additional information. This letter can be found under Notifications on the Dashboard.
If conditionally approved, you will receive a notification to schedule your interview. It is important that you complete your interview within 365 days of conditional approval. Failure to schedule an interview in that timeframe will cancel your application and you will need to pay again and reapply if you still wish to be a member.
Please note that some Enrollment Centers have a long wait for an interview. Availability is displayed through your TTP account before applying and upon conditional approval. If you have immediate travel plans, please have flexibility in the center that you can visit for the interview. To see where the centers are located see the links below [please go to this [URL="https://help.cbp.gov/app/answers/detail/a_id/1332/~/i-have-submitted-my-trusted-traveler-application-for-review.-did-cbp-receive-my"]CBP web page for the links.
You should prepare for your appointment as if you were newly applying, with passport, naturalization certificate or whatever you're using to establish qualification as well as documents establishing residency (state driver's license, senior identification, etc.) you will also have your fingerprints and photograph taken.
Be sure to mention anything you've forgotten to list in your application form, and to disclose any incidents such as being arrested (not just if you were found guilty) or Driving Under the Influence - alcohol or any substance - AKA "DUIs" (some posting in this thread report they were asked if they'd been charged with DUI);,these folks access various data bases, at least one of which includes data going back to the 1950s. Some members in this forum have posted they had trouble or were initially denied for not mentioning those incidents, even juvenile records that should have been expunged.
If your reapplication is approved, you will generally be notified quickly.
Your Global Entry Program Number / TT# and your PASSID will not change.
Longest wait for renewal (already renewed)
360 days - 5khours (August 2023 approval; no interview); applied 08/19/22, approved 8/14/23
334 days - (ms)jmd001 (Oct 2020 approval; no interview); specifically 11/20/2019 to 10/19/2020
313 days - (ms)arollins (Dec 2020 approval; no interview); applied 02/02/20, approved 12/11/20
313 days - RandomNobody Applied Mar 30 2022, approved Feb 6 2023, no interview.
311 days - Stanj (Nov. 2020 approval)
310 days - solosf (Nov. 2020 approval)
309 days - drewguy (Nov. 2020 approval)
305 days - BTA daughter (Nov. 2020 approval)
294 days - CaptainMiles (August 2020 approval, no interview)
292 days - topcat_dcx (July 2020 approval)
292 days - gig103 (Aug 2020 approval, no interview)
263 days - phillapkin (June 2020 approval)
256 days - DCDuo (Feb. 2020 approval)
224 days - Smartguy35 (8/23/19 to 4/3/20)
223 days - N104UA (8/22/19 to 4/1/20)
222 days - cheltzel (11/4/2019 applied, 6/12/2020 approval, no interview)
212 days - Matthew330Ci (8/1/2019 applied, 2/26/2020 approval, no interview)
211 days - aerokitty (Feb. 2020 approval, no interview)
207 days - Mrs. Flaneurs (Feb 2020, interview required)
197 days - mgalisa (Jan. 2020 approval)
Longest active waits for renewal
6/3/19 - Marcky
6/26/19 - Mearagirl
7/3/19 - mctaste
Global Entry Renewal Information and Processing Timelines
#182
Join Date: Jan 2018
Posts: 15
I applied around January 22nd, and my wife applied a day or two later (during gov't shutdown). We left for Hawaii for 3 weeks, when we returned her new card was waiting for us in the mail. Mine is still Pending Approval. I know it doesn't really matter since mine wasn't set to expire til May and with the 6 month grace period I will be just fine, but I would really like to take it off my TODO list. Hoping it comes through one of these days.
#183
Join Date: Jun 2011
Location: probably an airplane...
Programs: AA Lifer, and other stuff...
Posts: 40
Apologies if the following question has already been answered -- I haven't been able to search (easily) for it and I didn't see it in the Wiki.
I applied (and was approved for) GE in 2014. I received my GE card which (presumably) had a 2019 expiration date on it.
I applied (and was approved for) NEXUS in 2015. My (current/active) card says my membership expires in 2021. The DHS TTP dashboard also says my membership expires in 2021.
Today I got a message at the GE kiosk that my membership is expiring in [soon] days, which would be five years after the original application date.
Does anyone know which information is correct, and whether or not I actually need to take a renewal action or if this is just a known bug for people who applied for GE first and NEXUS second?
Thanks much,
I applied (and was approved for) GE in 2014. I received my GE card which (presumably) had a 2019 expiration date on it.
I applied (and was approved for) NEXUS in 2015. My (current/active) card says my membership expires in 2021. The DHS TTP dashboard also says my membership expires in 2021.
Today I got a message at the GE kiosk that my membership is expiring in [soon] days, which would be five years after the original application date.
Does anyone know which information is correct, and whether or not I actually need to take a renewal action or if this is just a known bug for people who applied for GE first and NEXUS second?
Thanks much,
#184
Join Date: Jul 2003
Location: SFO
Programs: COdbaUA Platinum 2MM
Posts: 5,532
Apologies if the following question has already been answered -- I haven't been able to search (easily) for it and I didn't see it in the Wiki.
I applied (and was approved for) GE in 2014. I received my GE card which (presumably) had a 2019 expiration date on it.
I applied (and was approved for) NEXUS in 2015. My (current/active) card says my membership expires in 2021. The DHS TTP dashboard also says my membership expires in 2021.
Today I got a message at the GE kiosk that my membership is expiring in [soon] days, which would be five years after the original application date.
Does anyone know which information is correct, and whether or not I actually need to take a renewal action or if this is just a known bug for people who applied for GE first and NEXUS second?
Thanks much,
I applied (and was approved for) GE in 2014. I received my GE card which (presumably) had a 2019 expiration date on it.
I applied (and was approved for) NEXUS in 2015. My (current/active) card says my membership expires in 2021. The DHS TTP dashboard also says my membership expires in 2021.
Today I got a message at the GE kiosk that my membership is expiring in [soon] days, which would be five years after the original application date.
Does anyone know which information is correct, and whether or not I actually need to take a renewal action or if this is just a known bug for people who applied for GE first and NEXUS second?
Thanks much,
https://www.flyertalk.com/forum/show...ferrerid=22732
#185
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,604
Take a look at this thread:
#186
Join Date: Apr 2010
Location: Boulder, CO
Programs: UA Silver
Posts: 120
Hey all --
Apologies if this has already been asked. My GE expires on April 7; I was asleep at the wheel a bit and didn't file my renewal until late January. I'm still hopeful it'll come through before the 7th, but what happens if it doesn't? Am I OK and it will still be treated as a renewal because I filed the renewal app? Or because it expired before renewal was granted, it becomes a new signup?
I'm not traveling again until May, so I'm fairly hopeful it'll all resolve by then!
Apologies if this has already been asked. My GE expires on April 7; I was asleep at the wheel a bit and didn't file my renewal until late January. I'm still hopeful it'll come through before the 7th, but what happens if it doesn't? Am I OK and it will still be treated as a renewal because I filed the renewal app? Or because it expired before renewal was granted, it becomes a new signup?
I'm not traveling again until May, so I'm fairly hopeful it'll all resolve by then!
#187
Join Date: Aug 2013
Posts: 369
Hey all --
Apologies if this has already been asked. My GE expires on April 7; I was asleep at the wheel a bit and didn't file my renewal until late January. I'm still hopeful it'll come through before the 7th, but what happens if it doesn't? Am I OK and it will still be treated as a renewal because I filed the renewal app? Or because it expired before renewal was granted, it becomes a new signup?
I'm not traveling again until May, so I'm fairly hopeful it'll all resolve by then!
Apologies if this has already been asked. My GE expires on April 7; I was asleep at the wheel a bit and didn't file my renewal until late January. I'm still hopeful it'll come through before the 7th, but what happens if it doesn't? Am I OK and it will still be treated as a renewal because I filed the renewal app? Or because it expired before renewal was granted, it becomes a new signup?
I'm not traveling again until May, so I'm fairly hopeful it'll all resolve by then!
#188
Join Date: Jun 2015
Posts: 710
#189
Suspended
Join Date: Oct 2017
Location: Miami, Florida
Programs: AA ExPlat, Hyatt Globalist, IHG Spire, Hilton Gold
Posts: 4,009
For the people who've been following this thread for a while, are there rough percentages of people whose renewals require an interview vs. those who don't? Thanks.
#190
Join Date: Jan 2013
Location: Hawai'i Nei
Programs: Au: UA, Marriott, Hilton; GE
Posts: 7,132
FTers subscribing to this thread may be a skewed sample. Not sure how any stats derived from this thread could be helpful. That being said, my family is batting 50/50 on this issue, despite us having the exact same international flight history.
#192
Join Date: Feb 2007
Location: Atlanta
Programs: Delta Death March, Hyatt Globalist, IHG Plat, Marriott/Hilton Gold Life
Posts: 1,543
For SECOND renewal - at 10 years - it's 50/50 or maybe even 60% require an interview
#194
FlyerTalk Evangelist
Join Date: May 2002
Location: NC
Programs: AAConciergeKey/1MM, DL DM/2 MM, UA Gold,Hilton Diamond, IHG Plat, Hyatt Globalist, Marriott Titanium
Posts: 11,962
really? I’m surprised the system still allows people to use the benefits if they have not been approved again. Is this for sure or just a one off experience? Is there a link online with more information?
#195
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
It’s for sure, at least mostly. And it’s for sure, at least with regard to those whose renewal was conditionally approved, whether or not their renewal gets final approval.