Global Entry Renewal

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Old Oct 26, 19, 7:15 am   -   Wikipost
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Global Entry Reapplication / Renewal (required every 5 years)

You can proactively initiate the renewal process before you get your expiration notification from DHS, which seem to be going out to your email address of record a few months prior to expiry.

You may reapply for Global Entry renewal as early as one year prior to your membership expiration date; your new GE expiration date will be five years from your next birthday.

The amount of time for approval of applications varies from as little as 3 days to as much as 5 months. The reason for this is unclear. Please be patient.


__________________________________________________ ______________________________________


Important:
1) If you allow your Global Entry status to expire, even by one day, you will need to submit a new application.

2) If you cancel a scheduled interview, your application will be canceled. So, instead of canceling an appointment date for the interview, just reschedule it.
Your Global Entry expiration date will show when you register and sign in to the new Trusted Traveler Program website https://ttp.cbp.dhs.gov/ If you can renew, you will see a white on blue "RENEW" radio button.

Reapplication requires filling out an application form essentially de novo, including listing citizenship or residency documents, whether your driver's license is EDL conforming, aliases or "AKAs", new jobs or address changes since application, all countries visited the last five years (the form sorts them alphabetically, and does not request date or year of visit) and payment of $100 (for five years of GE renewal).

Please don't forget some credit cards will give you credit for PreCheck application or renewal, $85, or for Global Entry etc. renewal, $100, every five years (Barclay Aviator Silver, AMEX Marriott Bonvoy Brilliant, American Express Platinum, etc.) Interestingly, they may not cover NEXUS, which is $50 - and if you have NEXUS, your GE will be subsumed by NEXUS.

After one to a few weeks, you will likely receive an e-mail informing you action has been taken on your application; you will have to log in to your account to determine what that action has been.

Extension of current Global Entry:

If you submit a renewal application before expiration of your current membership, then you can continue to use your benefits until the renewal is finalized (up to 6 months after your expiration date).
Please note that according to the information in this post, the grace period has been extended to twelve months: https://www.flyertalk.com/forum/31397574-post1554.html

Decisions on your application:

1) You may be approved, with no further action on your part necessary; your GE will be extended five years from your next birthdate. For an example of an uncomplicated renewal without requiring an interview, see this post by mre5765.

2) You may receive conditional approval. To receive full approval you must complete the enrollment interview within 365 days of receiving the conditional approval. You still have a hoop or two to jump through.

3) You may have not been approved. See instructions on line to proceed; this information refers to reapplication, not how to appeal or reverse the denial.

If your renewal application takes inordinately long to process or you experience other difficulties, see Frequently Asked Questions or contact or email your questions or request for support through the CBP support portal.

Notification of Conditional Approval:
Global Entry
Aug 28, 2015

WILLISTON, VT
PO BOX 946
Williston, VT 05495
US

JACK FROST
1000 MAIN ST
CENTERVILLE, 02234-5678
US

Re: Your application for the Global Entry Program Membership #"123456789"
Dear "JACK FROST":

We are pleased to inform you that your U. S. Customs and Border Protection, Global Entry membership application has been processed and you are now invited to visit an enrollment center to complete the enrollment process.

In order to finalize your Global Entry enrollment, you need to complete an interview within 365 days of conditional approval, or your application will be cancelled. You can reschedule as often as needed]. To do this, please log in through your TTP Account using the username and password you established when you completed your initial application. Once you have logged in, please schedule your interview using the blue "Schedule Interview" button located on the right side of the screen. If you have already visited the enrollment center for this application, please disregard this letter.

You must bring the following original documents with you to the enrollment center:
  • A valid passport. If you travel using more than one passport, please bring them to the interview so that the information can be added to your file. This provides you with the ability to use either passport at the Global Entry kiosk;
  • A permanent resident card (if applicable);
  • Documents providing evidence of residency. Examples are: driver's license (if the address is current), mortgage statement, rental payment statement, utility bill, etc.

When you visit the Enrollment Center, we will review your application and any additional information you provide at that time. We will verify your identity, review your documentation, and take your fingerprints and photograph. Finally, we will explain the terms and conditions of the Global Entry program and answer any questions or concerns you may have.

Your Global Entry membership number is, "123456789", if your account is approved, this will become your Known Traveler Number for your TSA Pre-Check benefit. For more information on the TSA Pre-Check program please visit their web site at www.tsa.gov/tsa-precheck.

Thank you for applying to the Global Entry Program. If you have any questions, please visit the Global Entry website at www.globalentry.gov. You may also contact the CBP Info Center at (877) 227-5511 or by visiting their website at https://help.cbp.gov.

Respectfully,

(unsigned)

Supervisor, Global Entry Enrollment Center
U.S. Customs and Border Protection

Note: names and numbers used herein are fictitious
You can check the status of your application from your TTP Website dashboard, which is displayed after you login. If you applied through GOES, you can find migration instructions here. Please DO NOT submit a new application as you will be liable for any additional fees incurred per the non-refundable terms and conditions you agree to prior to making payment.

If your application status is "Pending Review" then your application has been received and is being processed. Please note that processing times vary by applicant.

The vetting process cannot be expedited. If you submitted a renewal application before expiration of your current membership, then you can continue to use your benefits until the renewal is finalized (up to 6 months after your expiration date). [Please note that according to the information in post number 1552, the grace period has been extended to twelve months.]

After the application has been reviewed, the status will be updated to either "Conditionally Approved" or "Denied" and a letter will be posted in your TTP account with additional information. This letter can be found under Notifications on the Dashboard.

If conditionally approved, you will receive a notification to schedule your interview. It is important that you complete your interview within 365 days of conditional approval. Failure to schedule an interview in that timeframe will cancel your application and you will need to pay again and reapply if you still wish to be a member.

Please note that some Enrollment Centers have a long wait for an interview. Availability is displayed through your TTP account before applying and upon conditional approval. If you have immediate travel plans, please have flexibility in the center that you can visit for the interview. To see where the centers are located see the links below [please go to this CBP web page for the links.

You should prepare for your appointment as if you were newly applying, with passport, naturalization certificate or whatever you're using to establish qualification as well as documents establishing residency (state driver's license, senior identification, etc.) you will also have your fingerprints and photograph taken.

Be sure to mention anything you've forgotten to list in your application form, and to disclose any incidents such as being arrested (not just if you were found guilty) or Driving Under the Influence - alcohol or any substance - AKA "DUIs" (some posting in this thread report they were asked if they'd been charged with DUI);,these folks access various data bases, at least one of which includes data going back to the 1950s. Some members in this forum have posted they had trouble or were initially denied for not mentioning those incidents, even juvenile records that should have been expunged.

If your reapplication is approved, you will generally be notified quickly.

Your Global Entry Program Number / TT# and your PASSID will not change.
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Old Nov 17, 19, 10:01 am
  #1831  
 
Join Date: Jul 2019
Programs: global entry
Posts: 2
applied june 12

I applied june 12 and as of today still have not got my conditional approval
Any phone number to call with prompts please
thanks
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Old Nov 17, 19, 11:33 am
  #1832  
 
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Originally Posted by eddief View Post
I applied june 12 and as of today still have not got my conditional approval
Any phone number to call with prompts please
thanks
Be aware that there are NO confirmed reports that calling actually helps. Plus, recent reports indicate that the prior number(s)/prompts results in "call back if you are still waiting after six months".

Be aware that based on FT reports here, early to mid June CAs are starting to be issued. I'd estimate you just have a few days more to wait.
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Old Nov 17, 19, 9:41 pm
  #1833  
 
Join Date: Dec 2009
Location: COS
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Posts: 1,843
Let me first just say that I'm about to punch out on a short-notice trip, so I have not exhaustively searched this or any of the other threads. That said, my question is as follows:

I have finally received CA for renewal, with interview required. Right now that's scheduled for five days after my birthday. I can *possibly* try for a walk-in @ Dulles this coming week on my way home, which would be before my birthday. Would I be able squeeze out an extra year by simply waiting - or is it tied to application date vs. interview/approval? In other words, would the walk-in (which would save me a long drive) cost me a year of active status?

Thank you all!
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Old Nov 17, 19, 9:55 pm
  #1834  
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles
 
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Originally Posted by CCIE_Flyer View Post
Let me first just say that I'm about to punch out on a short-notice trip, so I have not exhaustively searched this or any of the other threads. That said, my question is as follows:

I have finally received CA for renewal, with interview required. Right now that's scheduled for five days after my birthday. I can *possibly* try for a walk-in @ Dulles this coming week on my way home, which would be before my birthday. Would I be able squeeze out an extra year by simply waiting - or is it tied to application date vs. interview/approval? In other words, would the walk-in (which would save me a long drive) cost me a year of active status?

Thank you all!
No extra year - actually, up to 364 days - that's only for first time applicants and members who applied for renewal after their original expirations dates. With timely renewals, that is before the membership expires, the new expiration date is five years from the original one.
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Old Nov 17, 19, 10:08 pm
  #1835  
 
Join Date: Dec 2009
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Originally Posted by TWA884 View Post
No extra year - actually, up to 364 days - that's only for first time applicants and members who applied for renewal after their original expirations dates. With timely renewals, that is before the membership expires, the new expiration date is five years from the original one.
I'm so glad I asked - and that you responded so quickly! I have two passports for reasons, so will be packing the second along for this trip just in case I can get walk-in and hopefully save several hours of driving for current appointment as scheduled...

Cheers!
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Old Nov 17, 19, 10:14 pm
  #1836  
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles
 
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Originally Posted by CCIE_Flyer View Post
I'm so glad I asked - and that you responded so quickly! I have two passports for reasons, so will be packing the second along for this trip just in case I can get walk-in and hopefully save several hours of driving for current appointment as scheduled...

Cheers!
If you are arriving from abroad, you can take advantage of the Global Entry Enrollment on Arrival program. It is available at IAD in the main terminal, not the midfield terminal, daily between 9:00am and 11:00pm.
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Old Nov 17, 19, 10:25 pm
  #1837  
 
Join Date: Dec 2009
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Originally Posted by TWA884 View Post
If you are arriving from abroad, you can take advantage of the Global Entry Enrollment on Arrival program. It is available at IAD in the main terminal, not the midfield terminal, daily between 9:00am and 11:00pm.
Thank you! No, I will not be arriving from abroad - rather, I have a late flight home and, as far as I know right now, not much going on the day of my departure from IAD. So am hoping to step into a cancellation or whatever. Not sure how feasible that is @ IAD, but probably worth a shot given that my interview as scheduled will kill the better part of a day.

Edit: Just as a DP for general information to others, I applied for renewal in early July, and just in recent days received CA.

Last edited by CCIE_Flyer; Nov 17, 19 at 10:33 pm
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Old Nov 17, 19, 11:09 pm
  #1838  
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles
 
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Originally Posted by CCIE_Flyer View Post
...not much going on the day of my departure from IAD. So am hoping to step into a cancellation or whatever. Not sure how feasible that is @ IAD, but probably worth a shot given that my interview as scheduled will kill the better part of a day.
The wiki post in the Global Entry Walk-In Interviews thread has only one entry for IAD, unsuccessful; however, if you're going to be in Washington, DC, members have had very good luck getting walk-in interviews at the Washington, DC, Enrollment Center - Ronald Reagan Building, 1300 Pennsylvania Avenue NW.
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Old Nov 17, 19, 11:46 pm
  #1839  
 
Join Date: Dec 2009
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Originally Posted by TWA884 View Post
The wiki post in the Global Entry Walk-In Interviews thread has only one entry for IAD, unsuccessful; however, if you're going to be in Washington, DC, members have had very good luck getting walk-in interviews at the Washington, DC, Enrollment Center - Ronald Reagan Building, 1300 Pennsylvania Avenue NW.
I'll actually be quite a bit outside of the District (Chantilly), but I may have one day where I could slip away and get there before closing time. And if it doesn't pan out, no worries - I love finding an excuse to go check out some old haunts. Thank you again!
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Old Nov 18, 19, 8:15 am
  #1840  
 
Join Date: Apr 2010
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Originally Posted by cheltzel View Post
I just applied for my second renewal at about 360 days out from my expiration.

Wish me luck!!
No response so far. I guess I am in for the long haul. But being 350 days away from expiration (not counting the 12 month GE grace period) gives me plenty of time.

Good luck to all who are waiting.
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Old Nov 18, 19, 10:39 am
  #1841  
 
Join Date: Feb 2005
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So I've skimmed the thread and read the wiki without finding an answer so...

I started the process to renew GE when I got my new passport back in June. At about 3am(!) on Sunday (November 18th -- close to, if not, exactly 5 months after I submitted the renewal) I got the notification that I was conditionally approved and needed to schedule the interview.

All of the GE facilities in Ohio as well as the one that would be quasi-practical to get to in PA and MI are showing no interviews available -- not "an interview a freaking long time in the future" but none available, period. I think I found one facility on one of the coasts that had an opening in April of 2020 or so -- but would like to get this done before then just so I don't have to worry about it.

I know in the past some facilities accepted walk-in for initial applications... is that (still) the case for renewals? Any list of facilities that do walk-ins? Hoping I can go camp out at CBP in Middleburg Heights (I have vacation time to burn before EOY anyway ) and/or give it a whirl at EWR when I'm passing through tomorrow and Thursday.
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Old Nov 18, 19, 10:46 am
  #1842  
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles
 
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Moderator's Note

Hello @lincolnjkc,

Please refer to the following threads:
Global Entry Enrollment Interview Availability

Global Entry Walk-In Interviews
For indexing and future search purposes, please discuss Global Entry enrollment interview appointments availability, walk-in interviews and Enrollment on Arrival in the respective threads on those topics.

Future messages that do not discuss issues which are strictly related to Global Entry renewal will be moved to the appropriate threads or summarily deleted.

Thank you for understanding,

TWA884
Travel Safety/Security co-moderator

Last edited by TWA884; Nov 18, 19 at 12:24 pm Reason: Updated after posts were moved
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Old Nov 18, 19, 10:47 am
  #1843  
 
Join Date: Jul 2019
Programs: GE
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Originally Posted by eddief View Post
I applied june 12 and as of today still have not got my conditional approval
Any phone number to call with prompts please
thanks
I also applied on June 12, 159 days ago, and still nothing !!! (Which I believe is the longest so far anyone on here is waiting).
You can find the phone number and prompts by scrolling back up, but fair warning, nearly impossible to get through and I've been told they won't do anything before day 182.
Good luck and keep us posted.

Last edited by leavedacannoli; Nov 18, 19 at 10:55 am
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Old Nov 18, 19, 11:50 am
  #1844  
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Originally Posted by eddief View Post
I applied june 12 and as of today still have not got my conditional approval
Any phone number to call with prompts please
thanks
Originally Posted by leavedacannoli View Post
I also applied on June 12, 159 days ago, and still nothing !!! (Which I believe is the longest so far anyone on here is waiting).
You can find the phone number and prompts by scrolling back up, but fair warning, nearly impossible to get through and I've been told they won't do anything before day 182.
Good luck and keep us posted.
Just curious, when is/was your expiration date and what part of the US are you in? I'm wondering if expiration dates or processing location have anything to do with the priority in the queue or if it really is just a random luck of the draw.

BTW, I've got you both beat by one day--June 11, 160 days. Expiration in Feb 2020. I know I have until Feb 2021, but with a couple of int'l trips coming up it would be nice to do EOA and get it over and done with, if interview is necessary.
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Old Nov 18, 19, 12:02 pm
  #1845  
 
Join Date: Jul 2003
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Originally Posted by stanj View Post
Just curious, when is/was your expiration date and what part of the US are you in? I'm wondering if expiration dates or processing location have anything to do with the priority in the queue or if it really is just a random luck of the draw.

BTW, I've got you both beat by one day--June 11, 160 days. Expiration in Feb 2020. I know I have until Feb 2021, but with a couple of int'l trips coming up it would be nice to do EOA and get it over and done with, if interview is necessary.
You have one year from conditional approval date to complete your interview, not your current Global Entry expiration date.
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