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Global Entry Renewal Information and Processing Timelines

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Old Sep 7, 2015, 8:03 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: 5khours
Messages posted in this thread between 2013 and 2018 have been archived and can now be found in the following thread:

Archived: Global Entry Renewal [2013-2018]




Global Entry Reapplication / Renewal (required every 5 years)

You can proactively initiate the renewal process before you get your expiration notification from DHS, which seem to be going out to your email address of record a few months prior to expiry.

You may reapply for Global Entry renewal as early as one year prior to your membership expiration date; your new GE expiration date will be five years from your next birthday.

The amount of time for approval of applications varies from as little as 1-2 days to as long as several months. The reason for this is unclear. Please be patient. If you renew before expiration, your GE benefits will continue until your renewal is approved/rejected, for up to 24 months after expiration.
__________________________________________________ ______________________________________

Important:

1) If you allow your Global Entry status to expire, even by one day, you will need to submit a new application.

Contrary data points: three people (two of whom are minors) had their GE expire in July/August/October 2021. Renewed in March/April 2022 with full approval (no interview required) within 48 hours.

2) If you cancel a scheduled interview, your application will be canceled. So, instead of canceling an appointment date for the interview, just reschedule it.
Your Global Entry expiration date will show when you register and sign in to the new Trusted Traveler Program website https://ttp.cbp.dhs.gov/ If you can renew, you will see a white on blue "RENEW" radio button.

Reapplication requires filling out an application form essentially de novo, including listing citizenship or residency documents, whether your driver's license is EDL conforming, aliases or "AKAs", new jobs or address changes since application, all countries visited the last five years (the form sorts them alphabetically, and does not request date or year of visit) and payment of $100 (for five years of GE renewal).

Please don't forget some credit cards will give you credit for PreCheck application or renewal, $85, or for Global Entry etc. renewal, $100, every five years (Barclay Aviator Silver, Capital One Venture, Venture X, Chase CSR and JPM Reserve, AMEX Marriott Bonvoy Brilliant, American Express Platinum, CNB Crystal, etc.) Interestingly, they may not cover NEXUS, which is $50 - and if you have NEXUS, your GE will be subsumed by NEXUS.

After one to a few weeks, you will likely receive an e-mail informing you action has been taken on your application; you will have to log in to your account to determine what that action has been.

Extension of current Global Entry:

If you submit a renewal application before expiration of your current membership, then you can continue to use your benefits until the renewal is finalized (up to 18 months after your expiration date).
Please note that according to the information the TTP website, the grace period has been extended to 24 months.

Decisions on your application:

1) You may be approved, with no further action on your part necessary; your GE will be extended five years from your next birthdate. For an example of an uncomplicated renewal without requiring an interview, see this post by mre5765.

2) You may receive conditional approval. To receive full approval you must complete the enrollment interview within 365 days of receiving the conditional approval. You still have a hoop or two to jump through.

3) You may have not been approved. See instructions on line to proceed; this information refers to reapplication, not how to appeal or reverse the denial.

If your renewal application takes inordinately long to process or you experience other difficulties, see Frequently Asked Questions or contact or email your questions or request for support through the CBP support portal.

Notification of Conditional Approval:
Global Entry
Aug 28, 2015

WILLISTON, VT
PO BOX 946
Williston, VT 05495
US

JACK FROST
1000 MAIN ST
CENTERVILLE, 02234-5678
US

Re: Your application for the Global Entry Program Membership #"123456789"
Dear "JACK FROST":

We are pleased to inform you that your U. S. Customs and Border Protection, Global Entry membership application has been processed and you are now invited to visit an enrollment center to complete the enrollment process.

In order to finalize your Global Entry enrollment, you need to complete an interview within 365 days of conditional approval, or your application will be cancelled. You can reschedule as often as needed]. To do this, please log in through your TTP Account using the username and password you established when you completed your initial application. Once you have logged in, please schedule your interview using the blue "Schedule Interview" button located on the right side of the screen. If you have already visited the enrollment center for this application, please disregard this letter.

You must bring the following original documents with you to the enrollment center:
  • A valid passport. If you travel using more than one passport, please bring them to the interview so that the information can be added to your file. This provides you with the ability to use either passport at the Global Entry kiosk;
  • A permanent resident card (if applicable);
  • Documents providing evidence of residency. Examples are: driver's license (if the address is current), mortgage statement, rental payment statement, utility bill, etc.
When you visit the Enrollment Center, we will review your application and any additional information you provide at that time. We will verify your identity, review your documentation, and take your fingerprints and photograph. Finally, we will explain the terms and conditions of the Global Entry program and answer any questions or concerns you may have.

Your Global Entry membership number is, "123456789", if your account is approved, this will become your Known Traveler Number for your TSA Pre-Check benefit. For more information on the TSA Pre-Check program please visit their web site at www.tsa.gov/tsa-precheck.

Thank you for applying to the Global Entry Program. If you have any questions, please visit the Global Entry website at www.globalentry.gov. You may also contact the CBP Info Center at (877) 227-5511 or by visiting their website at https://help.cbp.gov.

Respectfully,

(unsigned)

Supervisor, Global Entry Enrollment Center
U.S. Customs and Border Protection

Note: names and numbers used herein are fictitious
You can check the status of your application from your TTP Website dashboard, which is displayed after you login. If you applied through GOES, you can find migration instructions here. Please DO NOT submit a new application as you will be liable for any additional fees incurred per the non-refundable terms and conditions you agree to prior to making payment.

If your application status is "Pending Review" then your application has been received and is being processed. Please note that processing times vary by applicant.

The vetting process cannot be expedited. If you submitted a renewal application before expiration of your current membership, then you can continue to use your benefits until the renewal is finalized (up to 6 months after your expiration date). [Please note that according to the TTP website, the grace period has been extended to 24 months.

[b]After the application has been reviewed, the status will be updated to either "Conditionally Approved" or "Denied" and a letter will be posted in your TTP account with additional information. This letter can be found under Notifications on the Dashboard.

If conditionally approved, you will receive a notification to schedule your interview. It is important that you complete your interview within 365 days of conditional approval. Failure to schedule an interview in that timeframe will cancel your application and you will need to pay again and reapply if you still wish to be a member.

Please note that some Enrollment Centers have a long wait for an interview. Availability is displayed through your TTP account before applying and upon conditional approval. If you have immediate travel plans, please have flexibility in the center that you can visit for the interview. To see where the centers are located see the links below [please go to this [URL="https://help.cbp.gov/app/answers/detail/a_id/1332/~/i-have-submitted-my-trusted-traveler-application-for-review.-did-cbp-receive-my"]CBP web page for the links.

You should prepare for your appointment as if you were newly applying, with passport, naturalization certificate or whatever you're using to establish qualification as well as documents establishing residency (state driver's license, senior identification, etc.) you will also have your fingerprints and photograph taken.

Be sure to mention anything you've forgotten to list in your application form, and to disclose any incidents such as being arrested (not just if you were found guilty) or Driving Under the Influence - alcohol or any substance - AKA "DUIs" (some posting in this thread report they were asked if they'd been charged with DUI);,these folks access various data bases, at least one of which includes data going back to the 1950s. Some members in this forum have posted they had trouble or were initially denied for not mentioning those incidents, even juvenile records that should have been expunged.

If your reapplication is approved, you will generally be notified quickly.

Your Global Entry Program Number / TT# and your PASSID will not change.

Longest wait for renewal (already renewed)
360 days - 5khours (August 2023 approval; no interview); applied 08/19/22, approved 8/14/23
334 days - (ms)jmd001 (Oct 2020 approval; no interview); specifically 11/20/2019 to 10/19/2020
313 days - (ms)arollins (Dec 2020 approval; no interview); applied 02/02/20, approved 12/11/20
313 days - RandomNobody Applied Mar 30 2022, approved Feb 6 2023, no interview.
311 days - Stanj (Nov. 2020 approval)
310 days - solosf (Nov. 2020 approval)
309 days - drewguy (Nov. 2020 approval)
305 days - BTA daughter (Nov. 2020 approval)
294 days - CaptainMiles (August 2020 approval, no interview)
292 days - topcat_dcx (July 2020 approval)
292 days - gig103 (Aug 2020 approval, no interview)
263 days - phillapkin (June 2020 approval)
256 days - DCDuo (Feb. 2020 approval)
224 days - Smartguy35 (8/23/19 to 4/3/20)
223 days - N104UA (8/22/19 to 4/1/20)
222 days - cheltzel (11/4/2019 applied, 6/12/2020 approval, no interview)
212 days - Matthew330Ci (8/1/2019 applied, 2/26/2020 approval, no interview)
211 days - aerokitty (Feb. 2020 approval, no interview)
207 days - Mrs. Flaneurs (Feb 2020, interview required)
197 days - mgalisa (Jan. 2020 approval)

Longest active waits for renewal
6/3/19 - Marcky
6/26/19 - Mearagirl
7/3/19 - mctaste




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Global Entry Renewal Information and Processing Timelines

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Old Aug 4, 2021, 11:23 am
  #1681  
 
Join Date: Aug 2018
Programs: AA Exec Plat, Bonvoy Platinum, Hilton Diamond
Posts: 621
I recently got an email about the grace period being extended to 24 months because of how bad their backlog is but my renewal just went from submit to full approval in under 48 hours. I was actually kind of hoping it would take a little bit and come in right after my birthday since you get effectively six years if your approval is right after your birthday, which I stumbled into unwittingly with my initial application. But I didn't want to wait until the literal last minute to get my renewal in.
Eurynom0s is offline  
Old Aug 4, 2021, 11:43 am
  #1682  
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
 
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,631
Originally Posted by Eurynom0s
I was actually kind of hoping it would take a little bit and come in right after my birthday since you get effectively six years if your approval is right after your birthday, which I stumbled into unwittingly with my initial application. But I didn't want to wait until the literal last minute to get my renewal in.
As long as the renewal application was submitted before the original expiration date, the renewal is for five years from the expiration date regardless of when they received the final approval of their renewal applications. The new expiration date for people who applied to renew their Global Entry membership after it had already expired was five years from the birthday following the approval.

There are plenty of examples of both scenarios in this thread.
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TWA884 is offline  
Old Aug 4, 2021, 1:45 pm
  #1683  
 
Join Date: Aug 2018
Programs: AA Exec Plat, Bonvoy Platinum, Hilton Diamond
Posts: 621
Originally Posted by TWA884
As long as the renewal application was submitted before the original expiration date, the renewal is for five years from the expiration date regardless of when they received the final approval of their renewal applications. The new expiration date for people who applied to renew their Global Entry membership after it had already expired was five years from the birthday following the approval.

There are plenty of examples of both scenarios in this thread.
Ah good to know. Definitely happy I put it in before then. Wanted to make sure I benefited from the grace period (which you don't get if you submit for renewal after the original expiration date) so better to have made sure of that than to try to fish to not deal with this again for an extra year given I have flying coming up that would have been after the expiration.
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Old Aug 10, 2021, 7:59 pm
  #1684  
 
Join Date: Dec 2013
Posts: 94
I filed for a renewal on the 22th of march, still pending review..... I am not an American citizen, could be that that doesn't help.
Thino is offline  
Old Aug 14, 2021, 10:00 am
  #1685  
 
Join Date: Jun 2004
Posts: 3,773
I posted upthread that I successfully renewed our expired GE cards. Mine had expired in June 2021, husband's in May 2021. I applied to renew on July 30, 2021 and both were approved on Aug 1st. The cards arrived this past week and I noticed that they are good until May and June 2027, so for six years.

I recall someone had posted a question earlier in this thread, or perhaps in another thread, asking about whether the validity was 5 or 6 years, depending on when the application was submitted, so wanted to give this data point. Really pleased to get this sorted so easily after accidentally allowing them to expire. We're set now for six years, but can apply for renewal in five.
SusanDK is offline  
Old Aug 14, 2021, 10:22 am
  #1686  
 
Join Date: Jun 2001
Location: San Diego Area
Programs: UA Gold MM, AA Gold MM, Marriott Plat LT, HH Gold, IHG Plat, WoH Discvst, Hertz PC
Posts: 1,834
Originally Posted by SusanDK
... whether the validity was 5 or 6 years, depending on when the application was submitted ...
GE is valid for exactly 5 years AFTER one's NEXT birthday. So, if you renew just a day after your birthday, it might look like you have 6 years of validity, but it is actually slightly less.
jmd001 is offline  
Old Aug 14, 2021, 10:32 am
  #1687  
 
Join Date: Nov 2014
Programs: UA 2MM
Posts: 1,679
Originally Posted by jmd001
GE is valid for exactly 5 years AFTER one's NEXT birthday. So, if you renew just a day after your birthday, it might look like you have 6 years of validity, but it is actually slightly less.
Not quite, the initial GE approval is valid for 5 years after your next birthday following full approval (generally a day or so after the interview) your renewal is valid for 5 years from the date of expiry of your initial GE approval
N104UA is offline  
Old Aug 14, 2021, 11:42 am
  #1688  
 
Join Date: Jun 2004
Posts: 3,773
Originally Posted by N104UA
Not quite, the initial GE approval is valid for 5 years after your next birthday following full approval (generally a day or so after the interview) your renewal is valid for 5 years from the date of expiry of your initial GE approval
Our original GE expired on our respective birthdays in 2021. Our renewals expire on our birthdays in 2027 which is 6 years from the date of expiry of our initial GE. I don't know if it made a difference because our original GE had already expired, so the "renewals" were really treated as new approvals.
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Old Aug 14, 2021, 1:28 pm
  #1689  
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
 
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,631
Originally Posted by N104UA
Not quite, the initial GE approval is valid for 5 years after your next birthday following full approval (generally a day or so after the interview) your renewal is valid for 5 years from the date of expiry of your initial GE approval
Unless there is a lapse in membership validity.

If a Global Entry renewal application is submitted after the original membership had already expired, the new expiration date will be five years from the birthday following the new approval. Of course, there is a risk that the tardy renewal application may take months to be approved and in the interim, the lapsed member will not receive Global Entry benefits as those members who applied for renewal on a timely basis enjoy pending the final approval of the renewal application.
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TWA884 is offline  
Old Aug 17, 2021, 11:11 am
  #1690  
 
Join Date: Jan 2010
Posts: 191
Datapoint (Renewal). Applied Sunday night, approval notice Tuesday morning.
zig666 is offline  
Old Aug 29, 2021, 10:12 am
  #1691  
 
Join Date: Oct 2014
Posts: 201
Datapoint, applied late July and application still pending. DH applied early August and application still pending. We have Jordan on our list of countries visited.
MSerforfun is offline  
Old Aug 30, 2021, 9:14 am
  #1692  
nrr
FlyerTalk Evangelist
 
Join Date: Jul 2003
Location: jfk area
Programs: AA platinum; 2MM AA, Delta Diamond, Hilton Diamond
Posts: 10,291
If as some have noted, you can "game" the system and get 6 years (instead of 5) with each renewal, after 5 renewals (25 years later) one would have gotten a full GE for FREE.

Last edited by nrr; Aug 30, 2021 at 11:53 am
nrr is offline  
Old Aug 31, 2021, 4:28 pm
  #1693  
 
Join Date: May 2015
Posts: 674
Set to expire in 3 weeks, I did my renewal on Sunday night and got an email today at 12:25am:

Your application for the Trusted Traveler Program has been conditionally approved. You will need to complete enrollment within 730 days of the date of conditional approval.

Schedule your appointment as soon as possible. If you do not select an appointment date by Thursday, August 31, 2023, your application will be deleted from the system. You will be required to resubmit your application and pay the application fee again.

So looks like I need an interview.

The only "uncommon" countries I visited were Peru and Jordan.
jamesinclair is offline  
Old Aug 31, 2021, 7:22 pm
  #1694  
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
 
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,631
Originally Posted by jamesinclair
Set to expire in 3 weeks, I did my renewal on Sunday night and got an email today at 12:25am:

Your application for the Trusted Traveler Program has been conditionally approved. You will need to complete enrollment within 730 days of the date of conditional approval.

Schedule your appointment as soon as possible. If you do not select an appointment date by Thursday, August 31, 2023, your application will be deleted from the system. You will be required to resubmit your application and pay the application fee again.

So looks like I need an interview.

The only "uncommon" countries I visited were Peru and Jordan.
Yes, you need an interview.

In the meantime, pending the final approval of your renewal application, you will continue to receive Global Entry benefits for at least 18 months and possibly for as long as 24 months pending the final approval of your renewal application.

You may want look into the availability of remote interviews.
TWA884 is offline  
Old Sep 1, 2021, 8:20 am
  #1695  
 
Join Date: Aug 2018
Programs: AA Exec Plat, Bonvoy Platinum, Hilton Diamond
Posts: 621
My previous Global Entry membership was set to expire August 11. I submitted my renewal application on August 2 and received notification of full approval on August 4. However I still haven't received a new Global Entry card, I still only have the one that expired on the 11th. Is it normal to not have received the new card yet nearly a full four weeks after the full approval of the renewal goes through? I just double checked on my trusted traveler profile to make sure it wasn't actually prompting me to make an interview, but indeed, it says my only remaining step is to activate the new card.
Eurynom0s is offline  


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