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Global Entry Walk-In Interviews

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Old May 22, 2016, 7:44 pm
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List of Global Entry Enrollment Centers

Post your walk-in experiences in the Wiki. If you cannot update the Wiki, then please post in the thread, and someone will paste your data point. Please format it as such under the enrollment center where you attempted to walk-in:

Yes/No [If Yes, put how long you waited in brackets] (Date and time attempted)

If someone in your family had an appointment at that time, please note that, too.

Examples:
Yes [45m] (4/2/2016 10am w/ a family member who had an appointment)
Yes [2h] (4/18/2016 3pm)
No (5/2/2016 12pm w/ a family member who had an appointment)
Yes [25m] (5/10/2016 9am)

-----------------------------------------
Disclaimer: These are only data points. There is no guarantee you will be successful as a walk-in.
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Table of Contents
ATL; AUS; BDL; BNA; BOI; BOS; BWI; CLT; DEN; EWR; FAI; Houston Central Library; IAD; JFK; LAS; LAX; LNB; MCI; MCO; MIA; MSP; MSY; ORD; PDX; PHL; PHX; PIT; RIC; SEA; SFO; SLC; STL; TPA; TUS; Vancouver NEXUS Enrollment Center; Washington, DC, Ronald Reagan Building


ATL - Atlanta Hartsfield-Jackson International Airport - International Terminal

Yes [45m] (7/18/2016)
Yes [45m] (9/20/2016 1pm)
Yes [28m] (2/24/2017 1:20 pm)
Yes [140m] (3/24/2017 8:15 am - told "You will be here all day" and "You're not a priority" yada yada. We were polite and told him that was fine.)
No (7/18/2018 11:30 AM) - Told over the phone they also no longer accept walk-ins


Atlanta Port Office (U.S. Customs House) - 157 Trade Port Drive, Suite C, Atlanta, GA 30354

No (7/18/2018 11:00 AM) - Told they no longer accept walk-ins anymore in person.


AUS - Austin-Bergstrom International Airport - 3600 Presidential Blvd, Austin, TX 78719

Yes (04/05/2017)


BDL - Bradley International Airport - International Arrivals Building -- Hartford, CT

Yes [30m] (08/14/2017 1:40 pm)
Yes [2m] (09/05/2017 9:30am)
Yes [no wait] (8/13/2018 2:30 pm)
Yes [15m] (July 2019 2:30 pm)


BNA - Nashville Enrollment Center - 612 Hangar Lane, Suite 116, Nashville, TN 37217

No (6/15/2016 12:30pm)
No (7/20/2016 called)
Yes (07/21/2016 w/a family member who had an appointment)
No (05/10/2018)


BOI - Boise Enrollment Center - 4655 S Enterprise Street, Boise, ID 83705

Yes [20m] (5/16/2016 12pm)


BOS - Logan International Airport - Terminal E Arrivals

Yes [60m] (9/30/2015 1pm) (officer made it seem like this was rare)
Yes [15m] (9/18/2016 10AM w/a family member who had an appointment)
No (6/2/2016)
No [60m] (10/01/2016 7:30pm w/a family member who had an appointment)
Yes [120m] (8/10/2017 9am)
Yes [60m] (8/22/2017 10:30am)
Yes [90m] (9/1/2017 2:30pm)
Yes [0m] (11/13/2017 10 am)
Yes (05/10/2018)


BWI - Thurgood Marshall Airport - International E Pier, Lower Level Door 18, Room E1709

Yes [30m] (7/10/2016, 1pm)
Yes [25m] (7/12/2016, 1:30pm)
Yes [10m] (2/8/2017, 1:15pm)
Yes [30m] (2/10/2014)
Yes [15m] (2/16/2017 1:15 pm)
yes (8/9/2017)
Yes [25m] 08 Nov 2019 2:15pm


CLT - Charlotte/Douglas International Airport

No (07/26/2016)
No (07/07/2017 3:15 PM) Maybe available if arrive early
No (01/12/2018 1:30pm)
No (07/13/2018 3:00 pm) Note: They do allow walk ins, but apparently only from 8:30am - 11:30am.
Yes [15m] (7/16/2018, 12:55pm)


DEN - Denver International Airport - Jeppesen Terminal, next to International Arrivals

Yes [5m] (5/31/2016 4:30pm w/ family member who had an appointment)
No (05/13/2017 1:00pm)


EWR - Newark International Airport - Terminal B

No (6/26/2016 3:20pm)
No (6/29/2016 w/a family member who had an appointment)
Yes (7/8/2016 1:45 pm w/family member who had an appointment after initially saying no)
No (11/29/2016)
No (1/10/2017)
No (6/3/2017 11:30am w/ spouse who had an appointment) "We don't do walk-ins"
No (8/5/2017 11:15am 3yr old w/ mother who had appointment) "We don't have her file ready and it can take a couple hours to request it."


FAI - Fairbanks International Airport

No (2/17/2017 10:30am)


Houston Central Library - 500 McKinney Street, Houston, TX 77002

Yes [50m] (05/15/2017 10 am)


IAD - Washington-Dulles International Airport - Main Terminal, Ground Floor, International Arrivals

No (7/19/2016)


JFK - John F. Kennedy International Airport - Terminal Four, Main Lobby

Yes (6/8/2016 6:30pm)
Yes (7/08/2016 1:45 pm w/a family member who had an appointment)
Yes [1h30m] (10/12/2016 10am)
No (11/25/2016 6 pm)
Yes [40m] (12/16/2016 7am)
Yes [40m] (12/16/2016 7am)
Yes [1m] (2/4/2017 9am)
No [10m] (2/5/2017 2pm) - was told they don't do walk ins at all at JFK. Clearly they don't read this wiki
Yes [90m] (03/02/2017 1:15 pm) - was told "no walk-ins" by one agent, another agent allowed.
No (06/15/2017 6pm)
No (06/16/2017 8am)
No (07/29/18 11am)
Yes [20m] (11/20/2019) - officer said it could be "an couple hours or more"
Yes [5m] (11/30/2019)


LAS - Las Vegas McCarran International Airport Terminal 3

Yes (10/16/2019 ~9:00 am)


LAX - Los Angeles International Airport - 11099 S La Cienega Blvd Suite #155, Los Angeles, CA 90045

No (5/23/2016)
Yes [0m] (2/17/2017 7:30am) - had an appointment for 9:45am that day, but I showed up right when they opened and it was no problem.


LNB - Long Beach Seaport - 301 E. Ocean Blvd., Room 805, Long Beach, CA 90802

No (7/18/2016 w/a family member who had an appointment)
Yes (11/3/2016 w/a family member who had an appointment)
Yes (1/2/18 1:30pm w/ spouse who had an appointment)


MCI - Kansas City International Airport - Terminal C

Yes [30m] (8/9/2016 7:30am)
No (4/12/17 5:30pm with a family member who had an appointment)


MCO - Orlando International Airport - Terminal B

No (7/14/2016 1pm)


MIA - Miami International Airport - Concourse J - 2nd level, Passenger Hallway

Yes [Varies Heavily ~15-45m] (10/01/2016 4:30PM)


MSP - Minneapolis/St. Paul Int'l - Terminal 1 Lindberg, Baggage Claim Level (By Carousel 2)

No (7/15/2016 4pm)
Yes [10m] (5/11/2017 9:00am)
No (9/21/2017 8:50am)


MSY - New Orleans/Lois Armstrong International Airport

Yes (6/22/2016 1:00 pm w/ a family member who had an appointment)


ORD - Chicago O'Hare International Airport - Terminal 5

No (6/19/2016)
Yes (7/9/2016 w/a family member who had an appointment)
Yes [30m] (7/23/2016 3:00pm)
Yes [5h] (11/14/2016 1:30pm)
No (4/26/2018 "got there too late - they close at 3:30")
Yes [30m] (4/27/2018 2:00pm)


PDX - Portland Int'l Airport - Room T3352

No (7/11/2016 11:30am)


PHL - Philadelphia Int'l Airport - Terminal A West, 3rd Floor

No (5/16/2016 11am )
Yes [20m] (9/17/2016 7PM w/a family member who had an appointment)
Yes [50m] (10/06/2016 3PM two adults and one infant)
No (08/31/2016 12:00 noon)
Yes [20 m] (9/1/2016 5:35pm)
Yes [45 m] (3/20/2017 10:30am)
Yes [5 m] (03/14/2018 7 pm)


PHX - Phoenix Sky Harbor Airport

Yes [90 m] (3/20/2017 9 am)


PIT - Pittsburgh International Airport - Main Terminal - Ticketing Level

Yes [5m] (08/31/2017 1:00 pm)


RIC - Richmond International Airport

No (6/19/2017 asked by phone)


SEA - Seattle-Tacoma Int'l Airoport (Seatac) - Mezzanine Level, Room MT6439M

No (2/17/2016 9am)
Yes [25m total time] (7/21/2016)
Yes (4/17/2017 11:30 am)
Yes [30min] (6/17/2019 1:15pm - w/3 family members)


SFO - San Francisco Int'l Airport - Int'l Arrivals Level

Note: It has been confirmed that there are at least six walk-in spots available twice a day: 7am & 3pm.
Obviously, to increase your chances of one of those spots, you will need to arrive earlier than those times.


Yes [5m] (2/27/2016)
Yes (6/24/2016 w/family member has appointment)
Yes [20m] (7/6/2016 6pm)
Yes [5m] (7/8/2016 6 am)
Yes [8m] (8/19/2016 9:10am)
Yes [6h 15m] (9/18/16 3am)
Yes [40m] (9/29/16 6:40pm)
Yes [5h50m] (10/05/2016 04:52)
Yes (10/5/2016 10:40)
Yes [2h] (10/14/2016 4pm)
Yes [3h] (10/14/2016 4pm)
Yes [90m] (12/10/2016 2:15pm)
Yes [4h] (04/12/2017 6:50 AM)
Yes [100m] (04/13/2017 2:50 PM)
Yes [30m] (04/13/2017 12:05 PM)
Yes [4h] (04/16/2017 1pm)
Yes [2h] (05/01/2017 7:30pm)
No [5h30h] (05/18/2017 5:30pm - Office was short staffed)
Yes [1h] (05/19/2017 7:30am)
Yes [1h] (05/25/2017 11:55am - waited a little over an hour)
No (11/24/17) arrived at 8pm
Yes (11/25/17) waited 1 1/4 hours at 10am
Yes [5 min] (02/12/17 2 with family member who had an appointment)
Yes [15 min] (02/08/19)


SLC - Salt Lake City International Airport - International Terminal

No (07/27/2017 2:00-2:30 pm - "We don't take walk-ins." Office was dead)


STL - St. Louis Int'l Airport - Terminal 2 (Southwest Airlines Terminal)

Yes (7/20/2016 am, with a family member who had an appointment)


TPA - Tampa International Airport - 1st floor baggage claim level - Red

No (4/17/17)


TUS - Tucson Int'l Airport - US CBP Office

Yes (6/29/2016)
Yes [10m] (02/04/2020 1:00pm)

Vancouver NEXUS Enrollment Center - 1611 Main St, 4th Floor, Ste 400, Vancouver, British Columbia, CAV 6A2W5

Yes [30m] (7/4/2016, 11 am, w/family members with appointments)


Washington, DC, Enrollment Center - Ronald Reagan Building, 1300 Pennsylvania Avenue NW

Yes (08/13/2016 noon)
Yes [0m] (08/27/2016 11:00 am)
Yes [0m] (01/23/2017 11 am; had an appointment for 6 hrs later, but was in the building for a meeting. It appeared that earlier people w/o appointments got in right away)
Yes [0m] (02/22/2017 7:30 am)
Yes [30m] (03/15/2017)
Yes [20m] (03/20/2017)
Yes [0m] (06/6/2017 3:30 pm)
Yes [<5m] (06/7/2017 8:30 am)
Yes [20m] (06/12/2017 3:45 pm)
Yes [15m] (06/16/2017 12:20 pm)
Yes [0m] (07/01/2017 12:30 pm)
Yes [10m] (9/16/2017 9:30am)
Yes [ 3m] (19 July 2018, 12 noon)
Yes [30m] (07/27/2018 11:1am)
Yes [30m including wait and interview] (July 2019 7:00 am]
Yes [25m] (11/21/2019, ~15:00)
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Global Entry Walk-In Interviews

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Old Jul 31, 2022, 7:37 am
  #631  
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
 
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,604
Originally Posted by efincomputer
Will potentially be returning to the UK from Toronto via ORD, so if that ends up being the case, should I be able to complete a walk-in (subject to availability) at ORD when transiting from Canada as a UK citizen?
If your are going to return to the UK via ORD, you should be able to complete an Enrollment on Arrival interview while clearing US immigration at the YYZ pre-clearance facility.

Please refer to the Enrollment on Arrival thread.
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Old Jul 31, 2022, 10:22 am
  #632  
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Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Diamond
Posts: 14,635
Originally Posted by efincomputer
Hi all - just wondering if it's possible to complete a walk-in intervew at Toronto, if arriving directly from the UK? I'm guessing i'd need to be arriving from the US, but wanted to double-check whether or not it was possible.

Will potentially be returning to the UK from Toronto via ORD, so if that ends up being the case, should I be able to complete a walk-in (subject to availability) at ORD when transiting from Canada as a UK citizen?
If flying YYZ-ORD, then you should be looking to complete GE interview at YYZ not ORD because you will clear US immigration/customs formalities before boarding YYZ-ORD; you will arrive into ORD as if you flew a US domestic flight into ORD. You will need to inform CBP officer at YYZ you want to complete "GE Enrollment on Arrival."
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Old Jul 31, 2022, 11:25 am
  #633  
 
Join Date: Sep 2004
Location: GLA
Programs: Chevalier de la Gallentrie - Knight of the Platinum Hair Brush, BA Gold, Hilton Gold
Posts: 1,389
Originally Posted by TWA884
If your are going to return to the UK via ORD, you should be able to complete an Enrollment on Arrival interview while clearing US immigration at the YYZ pre-clearance facility.

Please refer to the Enrollment on Arrival thread.
I'm guessing it's best to arrive in plenty of time at YYZ in that case, to give me as much time as needed for the interview process?
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efincomputer is offline  
Old Aug 23, 2022, 2:35 pm
  #634  
 
Join Date: Dec 2015
Location: ORD
Programs: UA 1K, Marriott Ambassador, AA Platinum, Avis Pres Club, Hertz Pres Circle
Posts: 562
Walk in - ORD or Chicago (Canal Street)

Spoke to a rep at the Canal St location, said they do not take walk ins at Canal or ORD. Any recent experiences?
jimdarcy is offline  
Old Aug 24, 2022, 8:33 am
  #635  
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Join Date: Mar 2006
Location: DFW
Programs: AA 1M
Posts: 31,474
I have scheduled interviews at San Antonio for 12PM, but would like to do it earlier. Are enrollment centers more flexible with walk-ins if you have an interview at the same place later in the day?

Any recent experiences with walk-in at DFW?

Last edited by UA Fan; Aug 24, 2022 at 12:43 pm
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Old Aug 27, 2022, 10:35 am
  #636  
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Join Date: Mar 2006
Location: DFW
Programs: AA 1M
Posts: 31,474
Tried at DFW and no luck. Anyone know about SAT?
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Old Aug 28, 2022, 8:31 pm
  #637  
 
Join Date: Jun 2015
Posts: 15
Hello,
I have been scheduled for an interview in two weeks. It's about a two-hour drive for me. My toddler just got conditional approval, but I couldn't find availability for him. Is it okay if I just take him along? Is it possible that they would interview him? Any DP would be greatly appreciated.
Thank you.
medimonk is offline  
Old Sep 2, 2022, 2:29 pm
  #638  
 
Join Date: Sep 2019
Location: UK
Posts: 264
Walk ins at JFK - terminal 4?

Is it terminal 4 at JFK that we should go to for an attempt at a walk in interview?

We fly out from terminal 7 but I assume that Global Entry interviews at terminal 7 are only for arriving passengers.
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Old Sep 3, 2022, 8:21 pm
  #639  
Original Member
 
Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Diamond
Posts: 14,635
Originally Posted by medimonk
Hello,
I have been scheduled for an interview in two weeks. It's about a two-hour drive for me. My toddler just got conditional approval, but I couldn't find availability for him. Is it okay if I just take him along? Is it possible that they would interview him? Any DP would be greatly appreciated.
Thank you.
YMMV. Someone on FT did report success while my spouse had an interview back in July and overhead another party attempting to do the same (another person trying to piggyback on top of an existing appointment) and was turned away. Speculating YMMV as it could come down to individual CBP/CBSA officer and/or any no-shows etc (eg even at a given location with a success data point, it could still be YMMV).

So if you don't bring toddler, the answer is 100% no. If you do bring the toddler, it is a maybe.
seawolf is offline  
Old Sep 12, 2022, 8:51 am
  #640  
 
Join Date: Apr 2011
Posts: 90
Just wondering if anyone has done a walk-in recently at SFO. Is it still 7am / 3pm? How was the experience?
yuenpo and davchana like this.
jamesflyertalk is offline  
Old Sep 16, 2022, 12:33 pm
  #641  
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Join Date: Feb 2003
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Posts: 18,486
Originally Posted by Yanshuf
Is it terminal 4 at JFK that we should go to for an attempt at a walk in interview?

We fly out from terminal 7 but I assume that Global Entry interviews at terminal 7 are only for arriving passengers.
Correct. On the ground floor walk with international arrivals on your left and it’s on your left just before the corridor space that leads to the escalators.
Fraser is offline  
Old Sep 16, 2022, 9:07 pm
  #642  
 
Join Date: Jun 2007
Location: SAN
Programs: PR Premier Elite
Posts: 1,950
I'll add my wife's experience at San Diego, Otay Mesa Enrollment Center just for informational reasons. Both my wife and 9 y/o daughter are Conditionally Approved and I got appointments for them 2 weeks apart. Not possible to get same day appointments any time soon. Since my wife must attend her minor daughter's interview anyway, we figured schedule daughter first and ask to piggyback mom's interview at the same time. No beuno. 9 year old daughter was approved, and mom was told she must return again next week for her own interview at her previously scheduled time.
Mabuk dan gila is offline  
Old Sep 17, 2022, 6:46 am
  #643  
 
Join Date: Sep 2019
Location: UK
Posts: 264
Originally Posted by Fraser
Correct. On the ground floor walk with international arrivals on your left and it’s on your left just before the corridor space that leads to the escalators.
Thanks. We actually called the office on the day in question and were told that they would never accept walk ins, only people who had an appointment or were arriving on an International flight.
Will have to look at another trip to the US before our conditional approval runs out.
Yanshuf is offline  
Old Sep 22, 2022, 1:20 pm
  #644  
 
Join Date: Jan 2022
Programs: BAEC
Posts: 1,460
Just to confirm the above. I came into JFK T5 on JetBlue and with a 4 hour layover I tried my luck at the enrolment center. No chance. Place was dead. Thought about making a smart ... remark but declined.

I have plenty of time but slightly annoyed that I could have just taken the airside shuttle from T5 to T8.
RichieMc is offline  
Old Sep 29, 2022, 9:07 pm
  #645  
 
Join Date: May 2022
Posts: 10
Anyone here recently tried to walk-in at HNL by any chance?
suboptimal is offline  


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