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Global Entry Walk-In Interviews

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Old May 22, 2016, 7:44 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Old Gold
List of Global Entry Enrollment Centers

Post your walk-in experiences in the Wiki. If you cannot update the Wiki, then please post in the thread, and someone will paste your data point. Please format it as such under the enrollment center where you attempted to walk-in:

Yes/No [If Yes, put how long you waited in brackets] (Date and time attempted)

If someone in your family had an appointment at that time, please note that, too.

Examples:
Yes [45m] (4/2/2016 10am w/ a family member who had an appointment)
Yes [2h] (4/18/2016 3pm)
No (5/2/2016 12pm w/ a family member who had an appointment)
Yes [25m] (5/10/2016 9am)

-----------------------------------------
Disclaimer: These are only data points. There is no guarantee you will be successful as a walk-in.
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Table of Contents
ATL; AUS; BDL; BNA; BOI; BOS; BWI; CLT; DEN; EWR; FAI; Houston Central Library; IAD; JFK; LAS; LAX; LNB; MCI; MCO; MIA; MSP; MSY; ORD; PDX; PHL; PHX; PIT; RIC; SEA; SFO; SLC; STL; TPA; TUS; Vancouver NEXUS Enrollment Center; Washington, DC, Ronald Reagan Building


ATL - Atlanta Hartsfield-Jackson International Airport - International Terminal

Yes [45m] (7/18/2016)
Yes [45m] (9/20/2016 1pm)
Yes [28m] (2/24/2017 1:20 pm)
Yes [140m] (3/24/2017 8:15 am - told "You will be here all day" and "You're not a priority" yada yada. We were polite and told him that was fine.)
No (7/18/2018 11:30 AM) - Told over the phone they also no longer accept walk-ins


Atlanta Port Office (U.S. Customs House) - 157 Trade Port Drive, Suite C, Atlanta, GA 30354

No (7/18/2018 11:00 AM) - Told they no longer accept walk-ins anymore in person.


AUS - Austin-Bergstrom International Airport - 3600 Presidential Blvd, Austin, TX 78719

Yes (04/05/2017)


BDL - Bradley International Airport - International Arrivals Building -- Hartford, CT

Yes [30m] (08/14/2017 1:40 pm)
Yes [2m] (09/05/2017 9:30am)
Yes [no wait] (8/13/2018 2:30 pm)
Yes [15m] (July 2019 2:30 pm)


BNA - Nashville Enrollment Center - 612 Hangar Lane, Suite 116, Nashville, TN 37217

No (6/15/2016 12:30pm)
No (7/20/2016 called)
Yes (07/21/2016 w/a family member who had an appointment)
No (05/10/2018)


BOI - Boise Enrollment Center - 4655 S Enterprise Street, Boise, ID 83705

Yes [20m] (5/16/2016 12pm)


BOS - Logan International Airport - Terminal E Arrivals

Yes [60m] (9/30/2015 1pm) (officer made it seem like this was rare)
Yes [15m] (9/18/2016 10AM w/a family member who had an appointment)
No (6/2/2016)
No [60m] (10/01/2016 7:30pm w/a family member who had an appointment)
Yes [120m] (8/10/2017 9am)
Yes [60m] (8/22/2017 10:30am)
Yes [90m] (9/1/2017 2:30pm)
Yes [0m] (11/13/2017 10 am)
Yes (05/10/2018)


BWI - Thurgood Marshall Airport - International E Pier, Lower Level Door 18, Room E1709

Yes [30m] (7/10/2016, 1pm)
Yes [25m] (7/12/2016, 1:30pm)
Yes [10m] (2/8/2017, 1:15pm)
Yes [30m] (2/10/2014)
Yes [15m] (2/16/2017 1:15 pm)
yes (8/9/2017)
Yes [25m] 08 Nov 2019 2:15pm


CLT - Charlotte/Douglas International Airport

No (07/26/2016)
No (07/07/2017 3:15 PM) Maybe available if arrive early
No (01/12/2018 1:30pm)
No (07/13/2018 3:00 pm) Note: They do allow walk ins, but apparently only from 8:30am - 11:30am.
Yes [15m] (7/16/2018, 12:55pm)


DEN - Denver International Airport - Jeppesen Terminal, next to International Arrivals

Yes [5m] (5/31/2016 4:30pm w/ family member who had an appointment)
No (05/13/2017 1:00pm)


EWR - Newark International Airport - Terminal B

No (6/26/2016 3:20pm)
No (6/29/2016 w/a family member who had an appointment)
Yes (7/8/2016 1:45 pm w/family member who had an appointment after initially saying no)
No (11/29/2016)
No (1/10/2017)
No (6/3/2017 11:30am w/ spouse who had an appointment) "We don't do walk-ins"
No (8/5/2017 11:15am 3yr old w/ mother who had appointment) "We don't have her file ready and it can take a couple hours to request it."


FAI - Fairbanks International Airport

No (2/17/2017 10:30am)


Houston Central Library - 500 McKinney Street, Houston, TX 77002

Yes [50m] (05/15/2017 10 am)


IAD - Washington-Dulles International Airport - Main Terminal, Ground Floor, International Arrivals

No (7/19/2016)


JFK - John F. Kennedy International Airport - Terminal Four, Main Lobby

Yes (6/8/2016 6:30pm)
Yes (7/08/2016 1:45 pm w/a family member who had an appointment)
Yes [1h30m] (10/12/2016 10am)
No (11/25/2016 6 pm)
Yes [40m] (12/16/2016 7am)
Yes [40m] (12/16/2016 7am)
Yes [1m] (2/4/2017 9am)
No [10m] (2/5/2017 2pm) - was told they don't do walk ins at all at JFK. Clearly they don't read this wiki
Yes [90m] (03/02/2017 1:15 pm) - was told "no walk-ins" by one agent, another agent allowed.
No (06/15/2017 6pm)
No (06/16/2017 8am)
No (07/29/18 11am)
Yes [20m] (11/20/2019) - officer said it could be "an couple hours or more"
Yes [5m] (11/30/2019)


LAS - Las Vegas McCarran International Airport Terminal 3

Yes (10/16/2019 ~9:00 am)


LAX - Los Angeles International Airport - 11099 S La Cienega Blvd Suite #155, Los Angeles, CA 90045

No (5/23/2016)
Yes [0m] (2/17/2017 7:30am) - had an appointment for 9:45am that day, but I showed up right when they opened and it was no problem.


LNB - Long Beach Seaport - 301 E. Ocean Blvd., Room 805, Long Beach, CA 90802

No (7/18/2016 w/a family member who had an appointment)
Yes (11/3/2016 w/a family member who had an appointment)
Yes (1/2/18 1:30pm w/ spouse who had an appointment)


MCI - Kansas City International Airport - Terminal C

Yes [30m] (8/9/2016 7:30am)
No (4/12/17 5:30pm with a family member who had an appointment)


MCO - Orlando International Airport - Terminal B

No (7/14/2016 1pm)


MIA - Miami International Airport - Concourse J - 2nd level, Passenger Hallway

Yes [Varies Heavily ~15-45m] (10/01/2016 4:30PM)


MSP - Minneapolis/St. Paul Int'l - Terminal 1 Lindberg, Baggage Claim Level (By Carousel 2)

No (7/15/2016 4pm)
Yes [10m] (5/11/2017 9:00am)
No (9/21/2017 8:50am)


MSY - New Orleans/Lois Armstrong International Airport

Yes (6/22/2016 1:00 pm w/ a family member who had an appointment)


ORD - Chicago O'Hare International Airport - Terminal 5

No (6/19/2016)
Yes (7/9/2016 w/a family member who had an appointment)
Yes [30m] (7/23/2016 3:00pm)
Yes [5h] (11/14/2016 1:30pm)
No (4/26/2018 "got there too late - they close at 3:30")
Yes [30m] (4/27/2018 2:00pm)


PDX - Portland Int'l Airport - Room T3352

No (7/11/2016 11:30am)


PHL - Philadelphia Int'l Airport - Terminal A West, 3rd Floor

No (5/16/2016 11am )
Yes [20m] (9/17/2016 7PM w/a family member who had an appointment)
Yes [50m] (10/06/2016 3PM two adults and one infant)
No (08/31/2016 12:00 noon)
Yes [20 m] (9/1/2016 5:35pm)
Yes [45 m] (3/20/2017 10:30am)
Yes [5 m] (03/14/2018 7 pm)


PHX - Phoenix Sky Harbor Airport

Yes [90 m] (3/20/2017 9 am)


PIT - Pittsburgh International Airport - Main Terminal - Ticketing Level

Yes [5m] (08/31/2017 1:00 pm)


RIC - Richmond International Airport

No (6/19/2017 asked by phone)


SEA - Seattle-Tacoma Int'l Airoport (Seatac) - Mezzanine Level, Room MT6439M

No (2/17/2016 9am)
Yes [25m total time] (7/21/2016)
Yes (4/17/2017 11:30 am)
Yes [30min] (6/17/2019 1:15pm - w/3 family members)


SFO - San Francisco Int'l Airport - Int'l Arrivals Level

Note: It has been confirmed that there are at least six walk-in spots available twice a day: 7am & 3pm.
Obviously, to increase your chances of one of those spots, you will need to arrive earlier than those times.


Yes [5m] (2/27/2016)
Yes (6/24/2016 w/family member has appointment)
Yes [20m] (7/6/2016 6pm)
Yes [5m] (7/8/2016 6 am)
Yes [8m] (8/19/2016 9:10am)
Yes [6h 15m] (9/18/16 3am)
Yes [40m] (9/29/16 6:40pm)
Yes [5h50m] (10/05/2016 04:52)
Yes (10/5/2016 10:40)
Yes [2h] (10/14/2016 4pm)
Yes [3h] (10/14/2016 4pm)
Yes [90m] (12/10/2016 2:15pm)
Yes [4h] (04/12/2017 6:50 AM)
Yes [100m] (04/13/2017 2:50 PM)
Yes [30m] (04/13/2017 12:05 PM)
Yes [4h] (04/16/2017 1pm)
Yes [2h] (05/01/2017 7:30pm)
No [5h30h] (05/18/2017 5:30pm - Office was short staffed)
Yes [1h] (05/19/2017 7:30am)
Yes [1h] (05/25/2017 11:55am - waited a little over an hour)
No (11/24/17) arrived at 8pm
Yes (11/25/17) waited 1 1/4 hours at 10am
Yes [5 min] (02/12/17 2 with family member who had an appointment)
Yes [15 min] (02/08/19)


SLC - Salt Lake City International Airport - International Terminal

No (07/27/2017 2:00-2:30 pm - "We don't take walk-ins." Office was dead)


STL - St. Louis Int'l Airport - Terminal 2 (Southwest Airlines Terminal)

Yes (7/20/2016 am, with a family member who had an appointment)


TPA - Tampa International Airport - 1st floor baggage claim level - Red

No (4/17/17)


TUS - Tucson Int'l Airport - US CBP Office

Yes (6/29/2016)
Yes [10m] (02/04/2020 1:00pm)

Vancouver NEXUS Enrollment Center - 1611 Main St, 4th Floor, Ste 400, Vancouver, British Columbia, CAV 6A2W5

Yes [30m] (7/4/2016, 11 am, w/family members with appointments)


Washington, DC, Enrollment Center - Ronald Reagan Building, 1300 Pennsylvania Avenue NW

Yes (08/13/2016 noon)
Yes [0m] (08/27/2016 11:00 am)
Yes [0m] (01/23/2017 11 am; had an appointment for 6 hrs later, but was in the building for a meeting. It appeared that earlier people w/o appointments got in right away)
Yes [0m] (02/22/2017 7:30 am)
Yes [30m] (03/15/2017)
Yes [20m] (03/20/2017)
Yes [0m] (06/6/2017 3:30 pm)
Yes [<5m] (06/7/2017 8:30 am)
Yes [20m] (06/12/2017 3:45 pm)
Yes [15m] (06/16/2017 12:20 pm)
Yes [0m] (07/01/2017 12:30 pm)
Yes [10m] (9/16/2017 9:30am)
Yes [ 3m] (19 July 2018, 12 noon)
Yes [30m] (07/27/2018 11:1am)
Yes [30m including wait and interview] (July 2019 7:00 am]
Yes [25m] (11/21/2019, ~15:00)
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Global Entry Walk-In Interviews

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Old Feb 12, 2019, 11:55 pm
  #571  
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
 
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,631
From another thread:

Originally Posted by Harley0711
<snip>

I Finally got Condition approval on Feb 8, really No available app at SFO anytime in the near future.

Took a chance and drove to SFO (80 miles) arrived for the 'walk in line'

within 5 min , officer came out and took my name.

within 15 min, got interview which lasted mabe 5 mins

Approved - Good to go.

Great experence overall
TWA884 is offline  
Old Feb 19, 2019, 10:52 am
  #572  
 
Join Date: Jun 2012
Location: XNA
Programs: AA Gold, AS, HA, CX, AF, BA, UA, HH
Posts: 164
Any data points as to whether or not LAX accepts walk ins? I couldn't find any recent posts since they have doubled their staff/offices. Will be connecting at LAX with 5 hours to kill before our international flight and thought I might give it a shot if I get conditional approval beforehand (not holding my breath - it's been 2 1/2 months since applying). Wife already has conditional approval and has interview scheduled in late March but will do enrollment on entry if nothing else......

Also, according to the CBP website the LAX office is on La Cienega - so is it not accessible from the terminals without taking a cab ride?
elc2414 is offline  
Old Feb 26, 2019, 6:49 am
  #573  
 
Join Date: May 2017
Location: Alaska
Programs: AS MVPG
Posts: 131
I recently had my interview appointment at SEA and there was a sign on the counter saying they didn’t do walk-in interviews.
Akck is offline  
Old May 13, 2019, 10:13 pm
  #574  
 
Join Date: May 2019
Programs: Delta SkyMiles
Posts: 10
Anyone have any success with walk-ins at MSP? We only have one location here. Thought I'd check.
SAEMom25 is offline  
Old May 14, 2019, 7:49 am
  #575  
 
Join Date: Jan 2005
Location: Midwest
Programs: AA, UA, DL, LUV, SPG, HHonors, Avis, Hertz
Posts: 3,033
Just taking a shot in the dark to see if anyone has had an experience at MCI since this was posted a couple of years ago?

put in my application several weeks ago and still haven't been conditionally approved for an appointment. My PreCheck runs out sooner than the next available Global Entry appointment on the website for MCI. (Of course I'm kicking myself that I was in Chicago last week and forgot to try a walk-in there.)
Jakebeth is offline  
Old Jun 15, 2019, 7:51 am
  #576  
 
Join Date: Jun 2019
Posts: 2
Has anyone been able to successfully walk-in for a Milwaukee appointment?
nolighton is offline  
Old Jun 18, 2019, 1:45 pm
  #577  
 
Join Date: May 2019
Posts: 2
SEA - Seattle-Tacoma Int'l Airoport (Seatac) - Mezzanine Level, Room MT6439M
Yes [30min] (6/17/2019 at 1:15pm, w/3 family members) "Sorry we have to be fair to people with appointments, you have to wait until no one is waiting for their appointments, it could take an entire day"

I had 3 family members with appointments, I did not. Fortunately I booked the family members at 13:15, 13:30, 13:45. They took them all at once and after 30min there was no one left waiting so they took me in.
Hawatani is offline  
Old Jul 12, 2019, 8:04 am
  #578  
 
Join Date: Jan 2017
Posts: 2
Confirming walk-in is available at the Ronald Reagan Building in Washington DC as of July 2019. I arrived at open (7 AM) and there were 2 people ahead of me and I was gone by 7:30.

I live in northern VA and there were no appointments around me projected through the end of time. The closest was Newark. During my interview I commented that they must be slammed with appointments filled up through the projected 6-month scheduling period. The CBP agent said no, they typically have several times a day with no one in the office. He was unaware that there is a scheduling system on-line, he thought it was all jut walk-in. He also said he was on loan from another state and didn't know who to tell about the scheduling system on-line showing no appointments. Your gov at work...

So just a heads up, in the general DC area, it seems the CBP site has a disconnect and your only real choice is to go downtown DC as a walk in as Dulles (IAD) also has no appointments but does not take walk-ins.
bille2021 is offline  
Old Jul 14, 2019, 2:16 pm
  #579  
 
Join Date: Aug 2018
Posts: 3
Can't add my DP to the wiki at top (perhaps someone else can?) but my young son and I successfully completed our interviews at Hartford-Bradley BDL last week as walk ins (neither of us had appointments). There were two people waiting ahead of us when we got there around 2:30pm on a Weds, both with appointments. We went after them, total waiting time for us maybe 15 minutes. Our interviews took about 5-10 minutes combined, and when we left no one else was in the waiting area. The officer was really nice and efficient and not at all put off by us being walk-ins. There is free and convenient parking right by the building too.
bobtheminion is offline  
Old Jul 14, 2019, 3:45 pm
  #580  
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
 
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,631
Moderator's Note

I have added the last two data points to the wiki.

It would help to know the date or day of the week of the walk-in interviews and the wait time.

Thank you,

TWA884
Travel Safety/Security co-moderator
TWA884 is offline  
Old Jul 21, 2019, 9:10 am
  #581  
 
Join Date: Feb 2014
Posts: 26
We attempted a walk-in at MSP on July 5th, around 1:00 pm. It was not successful. There was a sign on the door saying interviews were in progress and and not to knock on the door. We waited there for an hour and didn't see one person enter or exit the GE interview room, so I think that there was just no one there. It does look like MSP is only scheduling interviews from 9-12 M-F, so if you're going to try walking in, maybe attempt it during those hours only.
HD75 is offline  
Old Sep 16, 2019, 4:24 pm
  #582  
 
Join Date: Jun 2004
Location: Mäntyharju, Finland
Programs: BA Gold
Posts: 155
Originally Posted by terpfan101
Just applied a week ago for my toddler daughter and she was shockingly conditionally approved within a week. Unfortunately the next appointment at any airport within 2 hours driving is a few days after we're scheduled to land at IAD from the Caribbean near New Year.

1) Does Enrollment on Arrival save time vs waiting in regular customs line? She'll be the only one of traveling party without GE. From my understanding we just go to a separate line for admission by CBP agent and they will handle the enrollment as well.

2) I have made a tentative appointment a few days after our return, is it worth checking daily to see if anything opens up sooner? Or is that unlikely?
If you're near DC you can do a walk-in appointment at the enrollment center in the Ronald Reagan Building downtown if you want to take care of it ahead of time.
districtRich is offline  
Old Sep 17, 2019, 8:07 pm
  #583  
 
Join Date: Sep 2008
Programs: AAdvantage, SkyMiles, Rapid Rewards, Mileage Plus
Posts: 22
Has anyone set their interview appointment and then just showed up days/weeks before the appointment and been able to get their interview there on the spot? I'm currently at day 123 waiting for CA. I have a feeling I may be approved soon, but I bet the available appointment slots are months ahead for DFW. I'll post my final CA date once received. Thanks!
rbhdal is offline  
Old Sep 18, 2019, 10:03 am
  #584  
 
Join Date: Dec 2005
Location: Washington, DC
Posts: 1,727
Originally Posted by districtRich
If you're near DC you can do a walk-in appointment at the enrollment center in the Ronald Reagan Building downtown if you want to take care of it ahead of time.
Really? I saw that as a location when scheduling the appointment but it said none available. I didn’t know that was walk in only. Any idea where i can find more about this?
terpfan101 is offline  
Old Sep 18, 2019, 11:40 am
  #585  
 
Join Date: Sep 2015
Posts: 10
Originally Posted by rbhdal
Has anyone set their interview appointment and then just showed up days/weeks before the appointment and been able to get their interview there on the spot? I'm currently at day 123 waiting for CA. I have a feeling I may be approved soon, but I bet the available appointment slots are months ahead for DFW. I'll post my final CA date once received. Thanks!
Most sites are very strict and will turn you away if you try for an unscheduled walk-in interview. If you search around, you may find some more lenient sites, but YMMV. Probably depends on the agent on duty that day.
waylo is offline  


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