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US/Canadian Issued APEC Business Travel Card (ABTC): Updates, Experiences, Q&A

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Old Jun 23, 2014, 10:17 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Boraxo
US/Canadian-issued ABTC can only be used to access the APEC/Crew/Diplomat lane. It does not replace/waive any visa requirements. Chinese embassy webpages mentioning visa not being required is for ABTC with CHN endorsed on the back. No US/Canadian-issued ABTC will have that endorsement.

The button to renew your US/Canadian ABTC will appear in your profile 30 days before the card expiration date.



Locations confirmed up and running:
AUS
BOS (Logan) only one of the two signature pads was working (late nov 2014)
BOS (Logan) still only 1 signature panel working, and a bit of confusion, but it all worked out (Jan 2015)
CVG (Minneola Pike)
EWR
IAD signature capture working in GE enrollment center; walk-in accepted after appointments accommodated - I was in the office for less than two minutes
IAH (outside security in E, no word on inside security GE office yet)
JFK (walk-in accepted; entrance directly across from Central Diner on arrivals level, T-4)
LAS
LAX
Long Beach, CA (downtown CBP Seaport offices, not LGB airport); posted as No Walk In, but may accommodate just the signature capture
MIA
MCO
ORD
PHX (Terminal 4, behind #6 baggage carousel)
SEA (Nexus office)
SFO (walk-in)
TUS (walk-in accepted)
Washington, DC/Reagan Bldg. walked in, only person there, signature captured, walked out, all within 5 minutes
YYZ (Nexus office)
YVR (Nexus office)

Usage Experience Updates:

BKK - 11/11/14 - success, 03/19/17 - success, 05/10/17 - success
CGK - 02/20/15 - denied (exit), 05/10/17 - success (exit), 08/20/17 - success (entry)
CRK - 10/28/16 - success, but only 30 days, not 59 days for no-endorsement US issued ABTC.
CTU - 03/18/16 - denied -(APAC lane has limited hours)
CUN - 12/30/17 & 12/27/19 - success (with family) but difficult to enter express lane due to pushback from line monitor
DMK - 9/20/17 inbound - success, had to go under lane ropes; use Official/Diplomatic, not Crew. No APEC markings.
DPS - 03/08/15 - success but with pushback (exit)
GMP - 09/18/14 - success, 03/18/15 - success (arrival)
HKG - 09/21/14 - success, 02/28/15 - success, 02/29/15 - success (exit), 3/18/17 success, 3/19/17 - success (exit)
HKT - 12/23 - success on entry - sign says +1 allowed and "THA" endorsement required, but didn't even check the back of card. On departure the APEC lane was not staffed
HND - 07/30/14, 03/30/23 - success - lane in clearly marked
ICN - 09/13/14 - success, 03/24/25 - success (departure)
KUL - 03/10/16 - success
MEX - 06/28/15 - success, 7/11/17 - success
MNL - 11/27/2015 - success (T1) (business visa not necessary for U.S. citizens) 59 days (depends on agent training. Most give 59, some give only 30, (Oct 2018))
NRT - 12/1/2014 - success both inbound and outbound immigration (visa not needed); 9/25/17 - inbound success
PEK - 07/25/14 - success (T3)
POM - 11/01/15 - denied, PNG immigration has a sign saying "only endorsed ABTC cards"
PVG - 07/24/14 - success (T2)
PVR - 11/2018, 4/2021 success (with family),4/2023 fail
SGN - 09/04/2014 - success (visa on arrival), 02/15/2017 - denied (visa on arrival)
SHA - 11/10/2014 - success
SJD - 6/2017 & 6/2018 - success (with family)
SIN - 2/3/2016 - denied, 5/3/2017 - success; 9/16/17 - success at APEC lane
TPE - 07/24/14 - success (T2), 9/30 - success (T1), 10/12 - Denied (T2), 02/24/2015 - success (T1), 5/11 & 5/13 - success (T1)
YUL - 11/2014 - success inbound (repeatedly into 2016 via dip line)
YVR - 06/2015 - success inbound
YYZ - 07/2016 - Success inbound
SCL - 04/02/2017 - Success inbound
LIM - 12/04/2017 - Success inbound

China land crossings from HK:
Lo Wu, Lok Ma Chau, Huanggang, Shenzhen Bay - 09/29/14 reported - success

China Train crossings from HK:
Dongguan and Guangzhou - 09/29/14 reported - success
Hung Hom (Hong Kong's International Train Station) - 04/30/15 - success in both directions

China Seaports from HK/Macau:
Shekou, Zhongshan, Zhuhai and Baoan and and Macau/China ferry terminal in Hong Kong - 09/29/14 reported - success

[On all above China-HK crossings look, to use ABTC to enter/exit China, look for the "Special" counters]

For CGK: Go to line marked 3 on left side just before main immigration hall. If you get to line in main hall you've gone too far. Do not use crew line.



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US/Canadian Issued APEC Business Travel Card (ABTC): Updates, Experiences, Q&A

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Old Jan 2, 2019, 12:02 am
  #1531  
 
Join Date: Apr 2014
Posts: 276
Originally Posted by docbert
Are we to presume you are not a Canadian citizen? Otherwise you might need to be a little more clear about exactly what you think the issue is...
I’m a US citizen. I thought you can have your interview at any GE enrollment center. It’s forcing me to go to a NEXUS enrollment center, and it’s hard for me to go to a NEXUS enrollment center.
benny08 is offline  
Old Jan 3, 2019, 8:45 am
  #1532  
 
Join Date: Dec 2016
Programs: CX MPC DM
Posts: 416
When I got my APEC last year, I was able to finish the enrollment at a GE center (EWR). Could this possibly have something to do with the US government partial shutdown? I've read on various threads here about GE appointments being canceled. Perhaps choosing a GE center has been temporarily removed as a choice.
synthkeys is offline  
Old Jan 3, 2019, 1:42 pm
  #1533  
 
Join Date: Apr 2001
Location: Cupertino, CA - AA:PLT 2MM; Marriott:Plt; Hilton:Slv
Posts: 562
Anyone know when your account allows for renewal? (e.g. - Expiration minus XX months?) I expire in July, but don't see a renewal button yet.
gwade is offline  
Old Jan 3, 2019, 3:08 pm
  #1534  
 
Join Date: Sep 2013
Posts: 464
The renewal button comes up at T-30 days.
gwade likes this.
RandomNobody is offline  
Old Jan 4, 2019, 2:48 pm
  #1535  
 
Join Date: Jan 2019
Posts: 9
Originally Posted by benny08
I just applied for APEC business travel card, the application was surprising easy. After I paid the $70 fee, BOOM! I was conditionally approved. I go schedule a appointment, it only allow me to schedule a interview at a NEXUS enrollment center ... ??? I logout, log back in... same thing. I can only schedule a appointment at a NEXUS enrollment center.
I also just applied my APEC Business Travel Card, and got conditionally approved immediately after paying $70. I do see all both GE and NEXUS enrollment centers listed as well other foreign places like Singapore; HOWEVER, not all of them have available slots. So I picked the NEXUS enrollment center in YYZ.
Did you finish the interview? In the conditional approval notices, they say "A U.S. Customs and Border Protection officer will collect your digital signature to complete your enrollment, as this is required for card production.", I'm not sure whether we have to wait until the shutdown is over.
sansnom_noname is offline  
Old Jan 4, 2019, 9:18 pm
  #1536  
 
Join Date: Apr 2014
Posts: 276
Originally Posted by synthkeys
When I got my APEC last year, I was able to finish the enrollment at a GE center (EWR). Could this possibly have something to do with the US government partial shutdown? I've read on various threads here about GE appointments being canceled. Perhaps choosing a GE center has been temporarily removed as a choice.
I came into LAX T4 today, and ask if I can do a APEC business travel card interview on arrival I was directed to another officer who does GE interview on arrival, he said he can only do GE. Due to the government shutdown, they are actually not doing any interview on arrival at this time. He advise me to contact the LAX enrollment center see if I can do a walk in.
benny08 is offline  
Old Jan 7, 2019, 1:52 am
  #1537  
 
Join Date: Aug 2011
Location: California
Programs: UA 1k
Posts: 107
Originally Posted by benny08
I just applied for APEC business travel card, the application was surprising easy. After I paid the $70 fee, BOOM! I was conditionally approved. I go schedule a appointment, it only allow me to schedule a interview at a NEXUS enrollment center ... ??? I logout, log back in... same thing. I can only schedule a appointment at a NEXUS enrollment center.
I don't know if it changed, but ~18 months ago in SFO I didn't need an appointment for the APEC interview. I just showed up at the enrollment center and waited for them to come out asking if anyone had appointments (I said I was there for an APEC interview and I think they took me in either right away or maybe after the next person). (I'd wait until after the idiotic shutdown is over to try it unless you're in an airport anyway).
polarbears is offline  
Old Jan 7, 2019, 10:28 am
  #1538  
 
Join Date: Dec 2002
Location: ATL
Programs: UA:MM 1K HH:Diamond IHG:Plat Marriott:Plat
Posts: 652
I am thinking of applying for an ABTC and I am Canadian. Does anyone know if I can get a free reissue of the ABTC if I have to change passports? My passport is valid for 5+ years but I might be running out of pages much sooner than that.
expressboy is offline  
Old Jan 7, 2019, 10:49 am
  #1539  
 
Join Date: Apr 2010
Location: SFO
Programs: OZ *G; HH Diamond;
Posts: 1,644
Originally Posted by expressboy
I am thinking of applying for an ABTC and I am Canadian. Does anyone know if I can get a free reissue of the ABTC if I have to change passports? My passport is valid for 5+ years but I might be running out of pages much sooner than that.
Nope. Your passport number is printed on the ABTC card.
geclub1 is offline  
Old Jan 7, 2019, 4:04 pm
  #1540  
 
Join Date: Apr 2002
Location: +61
Programs: SQ*PPS, QF-WP1 & LTG, VA-Gold, Marriott*LTT, Hilton*Gold, Accor*Platinum
Posts: 5,735
Has anyone tried it into Australia (SYD/MEL/PER/ADL?) Didn't see those on the wiki
shuuy is online now  
Old Jan 7, 2019, 5:17 pm
  #1541  
 
Join Date: Mar 2009
Location: SJC / DPS
Programs: AS G75K, UA Silver
Posts: 1,757
Originally Posted by polarbears
I don't know if it changed, but ~18 months ago in SFO I didn't need an appointment for the APEC interview. I just showed up at the enrollment center and waited for them to come out asking if anyone had appointments (I said I was there for an APEC interview and I think they took me in either right away or maybe after the next person). (I'd wait until after the idiotic shutdown is over to try it unless you're in an airport anyway).
Yes, this is correct. I did the same thing in SFO a few months ago because the online system was only allowing NEXUS centers. Wasn't an issue and I was in/out within 15 min.
pushmyredbutton is offline  
Old Jan 8, 2019, 12:43 pm
  #1542  
 
Join Date: Jan 2019
Posts: 9
Originally Posted by shuuy
Has anyone tried it into Australia (SYD/MEL/PER/ADL?) Didn't see those on the wiki
I have the same questions. I'm going to try if I can get my APTC before my next travel to Melbourne. Hopefully federal government reopens soon so that I can attend the interview.

Anyways, from my experiences entering Australia via SYD and MEL, the SmartGate lanes are usually quite short and take 5~10 min to get in. I doubt APTC lanes may have any practical advantages.
sansnom_noname is offline  
Old Jan 8, 2019, 5:15 pm
  #1543  
 
Join Date: Jul 2007
Location: San Francisco/Sydney
Programs: UA 1K/MM, Hilton Diamond, Marriott Something, IHG Gold, Hertz PC, Avis PC
Posts: 8,155
Originally Posted by sansnom_noname
Anyways, from my experiences entering Australia via SYD and MEL, the SmartGate lanes are usually quite short and take 5~10 min to get in. I doubt APTC lanes may have any practical advantages.
ABTC will buy you nothing at SYD, with the possible exception being if you're travelling with someone young enough that they can't use the gates (below 16 for a non-Aussie I think), although even then it's debatable if you'd be able to use the ABTC lane. The Smartgates are always going to be a better option.

ABTC also used to allow you to use the Express exit through customs, but they no longer allow that.
docbert is offline  
Old Jan 8, 2019, 7:17 pm
  #1544  
 
Join Date: Apr 2002
Location: +61
Programs: SQ*PPS, QF-WP1 & LTG, VA-Gold, Marriott*LTT, Hilton*Gold, Accor*Platinum
Posts: 5,735
Originally Posted by docbert
ABTC will buy you nothing at SYD, with the possible exception being if you're travelling with someone young enough that they can't use the gates (below 16 for a non-Aussie I think), although even then it's debatable if you'd be able to use the ABTC lane. The Smartgates are always going to be a better option.
Not sure I agree, especially between 7 and 10am when Asia and US flights arrive all at once...
  • Queues at each kiosk is 6-8 people (to get your ticket) ... and then 100-200 pax trying to squeeze through the hall to the smartgates
  • If the face recognition doesn't work, then the "special assistance" line doesn't do any favours. And my chip isn't reliable (or my face).
As a result, I'd probably prefer the diplomat line in this case...
shuuy is online now  
Old Jan 13, 2019, 12:24 pm
  #1545  
 
Join Date: Aug 2011
Location: Canada
Programs: Aeroplan, AMEX MR, Avios, Marriott, SPG, many more with negligible points
Posts: 167
Originally Posted by ibopm
Am Canadian, and my NEXUS is expiring next year, so I figured I'd go online and see what's up. I found that I could apply for an APEC card so I decided to do that while also submitting the renewal for NEXUS. So eventually (around September/October of this year),
  • For my NEXUS, I was at the "Wait for conditional approval" stage
  • For my APEC, I was "Schedule interview" stage
I scheduled my APEC interview for mid-November and I went. While I was there, I asked if I could also do the NEXUS renewal interview as well (since I was there anyway) and they said no and that I would have to come back later. Anyway, after a month or so, I get a card in the mail and it's my newly renewed NEXUS card with no mention of the APEC card. I went online onto the dashboard and my APEC interview is still in the "Conditionally Approved" stage. I'm even given an option to reschedule or cancel an interview (even though I already had the interview!).

Did someone in the government mix something up? Or is this just messy handling on their part and that I should just keep waiting for the APEC?
Originally Posted by ibopm
Has anyone else had a similar experience where the interview happened but the dashboard didn't update?
Just an update, it looks like they really ....ed up. Because my APEC interview happened and it didn't get recorded (or was mis-recorded as a NEXUS renewal interview) and now the $70 I paid is gone since the application has expired. The only bright side is that I got my NEXUS renewal a bit earlier than expected.
ibopm is offline  


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