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ABTC/APEC Business Travel Card for US/Canadian Citizens: Updates, Experiences, Q&A

Old Jun 23, 14, 11:17 pm
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Last edit by: Boraxo
US/Canadian-issued ABTC can only be used to access the APEC/Crew/Diplomat lane. It does not replace/waive any visa requirements. Chinese embassy webpages mentioning visa not being required is for ABTC with CHN endorsed on the back. No US/Canadian-issued ABTC will have that endorsement.


Locations confirmed up and running:
AUS
BOS (Logan) only one of the two signature pads was working (late nov 2014)
BOS (Logan) still only 1 signature panel working, and a bit of confusion, but it all worked out (Jan 2015)
CVG (Minneola Pike)
EWR
IAD signature capture working in GE enrollment center; walk-in accepted after appointments accommodated - I was in the office for less than two minutes
IAH (outside security in E, no word on inside security GE office yet)
JFK (walk-in accepted; entrance directly across from Central Diner on arrivals level, T-4)
LAS
LAX
Long Beach, CA (downtown CBP Seaport offices, not LGB airport); posted as No Walk In, but may accommodate just the signature capture
MIA
MCO
ORD
PHX (Terminal 4, behind #6 baggage carousel)
SEA (Nexus office)
SFO (walk-in)
TUS (walk-in accepted)
Washington, DC/Reagan Bldg. walked in, only person there, signature captured, walked out, all within 5 minutes
YYZ (Nexus office)
YVR (Nexus office)

Usage Experience Updates:

BKK - 11/11/14 - success, 03/19/17 - success, 05/10/17 - success
CGK - 02/20/15 - denied (exit), 05/10/17 - success (exit), 08/20/17 - success (entry)
CRK - 10/28/16 - success, but only 30 days, not 59 days for no-endorsement US issued ABTC.
CTU - 03/18/16 - denied -(APAC lane has limited hours)
CUN - 12/30/17 & 12/27/19 - success (with family) but difficult to enter express lane due to pushback from line monitor
DMK - 9/20/17 inbound - success, had to go under lane ropes; use Official/Diplomatic, not Crew. No APEC markings.
DPS - 03/08/15 - success but with pushback (exit)
GMP - 09/18/14 - success, 03/18/15 - success (arrival)
HKG - 09/21/14 - success, 02/28/15 - success, 02/29/15 - success (exit), 3/18/17 success, 3/19/17 - success (exit)
HND - 07/30/14 - success
ICN - 09/13/14 - success, 03/24/25 - success (departure)
KUL - 03/10/16 - success
MEX - 06/28/15 - success, 7/11/17 - success
MNL - 11/27/2015 - success (T1) (business visa not necessary for U.S. citizens) 59 days (depends on agent training. Most give 59, some give only 30, (Oct 2018))
NRT - 12/1/2014 - success both inbound and outbound immigration (visa not needed); 9/25/17 - inbound success
PEK - 07/25/14 - success (T3)
POM - 11/01/15 - denied, PNG immigration has a sign saying "only endorsed ABTC cards"
PVG - 07/24/14 - success (T2)
PVR - 11/2018, 4/2021 success (with family)
SGN - 09/04/2014 - success (visa on arrival), 02/15/2017 - denied (visa on arrival)
SHA - 11/10/2014 - success
SJD - 6/2017 & 6/2018 - success (with family)
SIN - 2/3/2016 - denied, 5/3/2017 - success; 9/16/17 - success at APEC lane
TPE - 07/24/14 - success (T2), 9/30 - success (T1), 10/12 - Denied (T2), 02/24/2015 - success (T1), 5/11 & 5/13 - success (T1)
YUL - 11/2014 - success inbound (repeatedly into 2016 via dip line)
YVR - 06/2015 - success inbound
YYZ - 07/2016 - Success inbound
SCL - 04/02/2017 - Success inbound
LIM - 12/04/2017 - Success inbound

China land crossings from HK:
Lo Wu, Lok Ma Chau, Huanggang, Shenzhen Bay - 09/29/14 reported - success

China Train crossings from HK:
Dongguan and Guangzhou - 09/29/14 reported - success
Hung Hom (Hong Kong's International Train Station) - 04/30/15 - success in both directions

China Seaports from HK/Macau:
Shekou, Zhongshan, Zhuhai and Baoan and and Macau/China ferry terminal in Hong Kong - 09/29/14 reported - success

[On all above China-HK crossings look, to use ABTC to enter/exit China, look for the "Special" counters]

For CGK: Go to line marked 3 on left side just before main immigration hall. If you get to line in main hall you've gone too far. Do not use crew line.
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ABTC/APEC Business Travel Card for US/Canadian Citizens: Updates, Experiences, Q&A

Old Feb 3, 18, 12:36 pm
  #1396  
 
Join Date: Oct 2015
Location: EUG
Programs: ʙᴏɴᴠo̱ʏ Pt, IHG Au, HH Dia, Nexus, Pilot FlyingJ Preferred
Posts: 5,329
Originally Posted by sturges View Post
To follow up on this:
I went to the SeaTac GE office when they weren't busy and asked to do my ABTC interview. I sat down and the officer briefly complained that I was a NEXUS member and had to get a supervisor to help. They didn't say another word to me for ~3 minutes. He then said I had been approved and sent me on my way. My profile now says "approved".

So basically, you CAN interview for ABTC at a GE office as a NEXUS holder but the online interview scheduler will NOT let you set an appointment.
Definite change from before. NEXUS holder and I was able to schedule an appointment for a GE only location (PDX) under the previous system.
rustykettel is offline  
Old Feb 5, 18, 11:35 am
  #1397  
 
Join Date: Oct 2017
Posts: 78
Did anyone else experience slow or delayed deliver of their APEC cards? According to CBP mine was printed and mailed out on January 17th and I have yet to receive it (I'm up in the Toronto area).
Thanks!
nomad1972 is offline  
Old Feb 5, 18, 11:40 am
  #1398  
 
Join Date: Sep 2013
Posts: 1,043
Originally Posted by nomad1972 View Post
Did anyone else experience slow or delayed deliver of their APEC cards? According to CBP mine was printed and mailed out on January 17th and I have yet to receive it (I'm up in the Toronto area).
Thanks!
where woudl you see if its been printed or not? i just see "approved"
jp12687 is offline  
Old Feb 5, 18, 11:54 am
  #1399  
 
Join Date: Oct 2017
Posts: 78
Originally Posted by jp12687 View Post
where woudl you see if its been printed or not? i just see "approved"
You'll need to call the CBP TTP helpdesk - 202-325-8000 press 6, then 0.
nomad1972 is offline  
Old Feb 7, 18, 9:44 am
  #1400  
 
Join Date: Oct 2017
Posts: 78
Originally Posted by nomad1972 View Post
Did anyone else experience slow or delayed deliver of their APEC cards? According to CBP mine was printed and mailed out on January 17th and I have yet to receive it (I'm up in the Toronto area).
Thanks!
Just an update - I received the card this morning. It was mailed out from DC on February 1st.
nomad1972 is offline  
Old Feb 7, 18, 11:45 am
  #1401  
 
Join Date: Nov 2004
Location: LHR GVA HKG TLV PVG JFK
Programs: AA EXP
Posts: 3,543
Originally Posted by Always Flyin View Post
On the GOES website. Renewal is perfunctory. They really seem to just want the money and will mail the card.

What I don't know is if they will mail it to the U.K.
Filled online and sent to UK under 2 weeks.

Happy to see it is 5 year not 3 years like my previous one
seaskybound is offline  
Old Feb 8, 18, 5:09 pm
  #1402  
 
Join Date: Nov 2012
Location: NYC
Programs: Marriot Am, MU Pt
Posts: 3,094
Got a new passport, so ordered one first week December, never received the card.

Then I got Nexus, so I ordered another one last week of January. I called them, they said it was send out February 1st. Still haven't seen it.

I remember it used to only take one day to get it since it was being sent from New York.

My dad's I-551 ("Green Card") renewal was lost in the mail also. The replacement for the lost card application has been ongoing for two and half years now. I'm starting to think someone is stealing our cards.
alphaod is offline  
Old Feb 8, 18, 5:32 pm
  #1403  
 
Join Date: Aug 2017
Posts: 177
Originally Posted by alphaod View Post
Got a new passport, so ordered one first week December, never received the card.

Then I got Nexus, so I ordered another one last week of January. I called them, they said it was send out February 1st. Still haven't seen it.

I remember it used to only take one day to get it since it was being sent from New York.

My dad's I-551 ("Green Card") renewal was lost in the mail also. The replacement for the lost card application has been ongoing for two and half years now. I'm starting to think someone is stealing our cards.
Have you tried using the USPS Informed Delivery website? USPS photographs almost all envelopes that have been mailed, and shows you the front of each envelope being delivered to you.

If a mail item does not wind up actually being delivered to you, there' s a checkbox to click next to the photograph of the item, which will trigger an investigation. You should also call the US Postal Inspection Service (877-876-2455 option 4), because it sounds like you have concern about mail theft and potential identity fraud.

You may also want to consider renting a private mail box in a different neighborhood that is serviced by different mail carriers and letter sorters.
Newbie2FT is offline  
Old Feb 9, 18, 7:06 am
  #1404  
 
Join Date: Jul 2007
Location: San Francisco/Sydney
Programs: UA 1K/MM, TK Elite, DL Gold, Hilton Diamond, Marriott Platinum, IHG Gold, Hertz PC, Avis First
Posts: 7,642
Originally Posted by Newbie2FT View Post
Have you tried using the USPS Informed Delivery website? USPS photographs almost all envelopes that have been mailed, and shows you the front of each envelope being delivered to you.
I don't know how the US sends passports, but in my experience most things that are not a standard envelope size (including thickness) do not get included in Informed Delivery.

It's still a good service, and obviously if they say you're going to receive something you should, but the opposite is not true - I'd say maybe 20% of all of my mail deliveries are not included.
docbert is offline  
Old Feb 9, 18, 11:03 am
  #1405  
Original Member
 
Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Diamond
Posts: 14,073
Originally Posted by alphaod View Post
Got a new passport, so ordered one first week December, never received the card.

Then I got Nexus, so I ordered another one last week of January. I called them, they said it was send out February 1st. Still haven't seen it.

I remember it used to only take one day to get it since it was being sent from New York.

My dad's I-551 ("Green Card") renewal was lost in the mail also. The replacement for the lost card application has been ongoing for two and half years now. I'm starting to think someone is stealing our cards.
No idea where it is sent from as I don't recall an actual postmark.

Originally Posted by docbert View Post
I don't know how the US sends passports, but in my experience most things that are not a standard envelope size (including thickness) do not get included in Informed Delivery.

It's still a good service, and obviously if they say you're going to receive something you should, but the opposite is not true - I'd say maybe 20% of all of my mail deliveries are not included.
FYI - US passports sent in a Priority Mail 6' X 10' envelope with tracking.
seawolf is offline  
Old Feb 25, 18, 4:12 pm
  #1406  
 
Join Date: Dec 2016
Programs: CX MPC DM
Posts: 416
Just got my APEC card on 2/24 after applying on 2/13 and getting the signature at EWR on 2/14. The CBP agent who processed me said I would get the card in a few months, but I knew it would come sooner. Questions asked at the interview/signing was simply how many times per year I travel to Asia.

One of the earlier sources of confusion has been on the use of this card as a replacement for a visa to participating countries. I took a picture of the bottom of the document that accompanied the card. The last bullet point definitively states that US ABTC holders still require a visa and that the US does not participate in the APEC pre-clearance visa free travel scheme.

synthkeys is offline  
Old Feb 25, 18, 5:24 pm
  #1407  
Original Member
 
Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Diamond
Posts: 14,073
Thanks. The confusion arises when people look websites mentioning ABTC which are not targeted towards US/Canada members.

US official material (see post# 3 back in 2014) pretty much states what it does and does not.
seawolf is offline  
Old Feb 25, 18, 9:44 pm
  #1408  
 
Join Date: Sep 2012
Location: Singapore/APAC
Programs: UA, Hyatt, Avis
Posts: 4
Visa's

Originally Posted by synthkeys View Post
Just got my APEC card on 2/24 after applying on 2/13 and getting the signature at EWR on 2/14. The CBP agent who processed me said I would get the card in a few months, but I knew it would come sooner. Questions asked at the interview/signing was simply how many times per year I travel to Asia.

One of the earlier sources of confusion has been on the use of this card as a replacement for a visa to participating countries. I took a picture of the bottom of the document that accompanied the card. The last bullet point definitively states that US ABTC holders still require a visa and that the US does not participate in the APEC pre-clearance visa free travel scheme.
The visa confusion exists because other APAC countries have their visa's listed on the back side of the card whereas our card is blank on the back.
That is why you will see some custom agents turn your card over to look for these visas.

Last edited by TWA884; Feb 25, 18 at 10:41 pm Reason: Fix BB code
Burch1 is offline  
Old Feb 26, 18, 4:00 am
  #1409  
 
Join Date: Jul 2007
Location: San Francisco/Sydney
Programs: UA 1K/MM, TK Elite, DL Gold, Hilton Diamond, Marriott Platinum, IHG Gold, Hertz PC, Avis First
Posts: 7,642
Originally Posted by Burch1 View Post
The visa confusion exists because other APAC countries have their visa's listed on the back side of the card whereas our card is blank on the back.
That is why you will see some custom agents turn your card over to look for these visas.
This is the easiest way to clarify this. ALL cards (regardless of issue country) can only be used in lieu of a visa in countries that are listed on the back of the card.

On US/CA cards, that list will be empty. On non-US/CA cards, that list will include at least some APEC countries (possibly all of them excluding US/CA, but not necessarily).
docbert is offline  
Old Feb 26, 18, 8:07 pm
  #1410  
 
Join Date: Apr 2012
Programs: AA EXP
Posts: 39
Applied 2/18 PM. Booked flight to EWR for 2/19 AM. Land at EWR 10 AM. Walked in with no appointment, signed for card at 10:30 AM. GE officer was a little pissed I was there without appointment, but I had a 2 year old in tow and he took mercy on me. We went into the city, had a Katz's sandwich, uber to JFK. Depart 2:50 PM. Pajamas and story time like normal, just another day for me and my boy
Card shows up in mail today with stamp date of 2/22
jpasiczn is offline  

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