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US/Canadian Issued APEC Business Travel Card (ABTC): Updates, Experiences, Q&A

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Old Jun 23, 2014, 10:17 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Boraxo
US/Canadian-issued ABTC can only be used to access the APEC/Crew/Diplomat lane. It does not replace/waive any visa requirements. Chinese embassy webpages mentioning visa not being required is for ABTC with CHN endorsed on the back. No US/Canadian-issued ABTC will have that endorsement.

The button to renew your US/Canadian ABTC will appear in your profile 30 days before the card expiration date.



Locations confirmed up and running:
AUS
BOS (Logan) only one of the two signature pads was working (late nov 2014)
BOS (Logan) still only 1 signature panel working, and a bit of confusion, but it all worked out (Jan 2015)
CVG (Minneola Pike)
EWR
IAD signature capture working in GE enrollment center; walk-in accepted after appointments accommodated - I was in the office for less than two minutes
IAH (outside security in E, no word on inside security GE office yet)
JFK (walk-in accepted; entrance directly across from Central Diner on arrivals level, T-4)
LAS
LAX
Long Beach, CA (downtown CBP Seaport offices, not LGB airport); posted as No Walk In, but may accommodate just the signature capture
MIA
MCO
ORD
PHX (Terminal 4, behind #6 baggage carousel)
SEA (Nexus office)
SFO (walk-in)
TUS (walk-in accepted)
Washington, DC/Reagan Bldg. walked in, only person there, signature captured, walked out, all within 5 minutes
YYZ (Nexus office)
YVR (Nexus office)

Usage Experience Updates:

BKK - 11/11/14 - success, 03/19/17 - success, 05/10/17 - success
CGK - 02/20/15 - denied (exit), 05/10/17 - success (exit), 08/20/17 - success (entry)
CRK - 10/28/16 - success, but only 30 days, not 59 days for no-endorsement US issued ABTC.
CTU - 03/18/16 - denied -(APAC lane has limited hours)
CUN - 12/30/17 & 12/27/19 - success (with family) but difficult to enter express lane due to pushback from line monitor
DMK - 9/20/17 inbound - success, had to go under lane ropes; use Official/Diplomatic, not Crew. No APEC markings.
DPS - 03/08/15 - success but with pushback (exit)
GMP - 09/18/14 - success, 03/18/15 - success (arrival)
HKG - 09/21/14 - success, 02/28/15 - success, 02/29/15 - success (exit), 3/18/17 success, 3/19/17 - success (exit)
HKT - 12/23 - success on entry - sign says +1 allowed and "THA" endorsement required, but didn't even check the back of card. On departure the APEC lane was not staffed
HND - 07/30/14, 03/30/23 - success - lane in clearly marked
ICN - 09/13/14 - success, 03/24/25 - success (departure)
KUL - 03/10/16 - success
MEX - 06/28/15 - success, 7/11/17 - success
MNL - 11/27/2015 - success (T1) (business visa not necessary for U.S. citizens) 59 days (depends on agent training. Most give 59, some give only 30, (Oct 2018))
NRT - 12/1/2014 - success both inbound and outbound immigration (visa not needed); 9/25/17 - inbound success
PEK - 07/25/14 - success (T3)
POM - 11/01/15 - denied, PNG immigration has a sign saying "only endorsed ABTC cards"
PVG - 07/24/14 - success (T2)
PVR - 11/2018, 4/2021 success (with family),4/2023 fail
SGN - 09/04/2014 - success (visa on arrival), 02/15/2017 - denied (visa on arrival)
SHA - 11/10/2014 - success
SJD - 6/2017 & 6/2018 - success (with family)
SIN - 2/3/2016 - denied, 5/3/2017 - success; 9/16/17 - success at APEC lane
TPE - 07/24/14 - success (T2), 9/30 - success (T1), 10/12 - Denied (T2), 02/24/2015 - success (T1), 5/11 & 5/13 - success (T1)
YUL - 11/2014 - success inbound (repeatedly into 2016 via dip line)
YVR - 06/2015 - success inbound
YYZ - 07/2016 - Success inbound
SCL - 04/02/2017 - Success inbound
LIM - 12/04/2017 - Success inbound

China land crossings from HK:
Lo Wu, Lok Ma Chau, Huanggang, Shenzhen Bay - 09/29/14 reported - success

China Train crossings from HK:
Dongguan and Guangzhou - 09/29/14 reported - success
Hung Hom (Hong Kong's International Train Station) - 04/30/15 - success in both directions

China Seaports from HK/Macau:
Shekou, Zhongshan, Zhuhai and Baoan and and Macau/China ferry terminal in Hong Kong - 09/29/14 reported - success

[On all above China-HK crossings look, to use ABTC to enter/exit China, look for the "Special" counters]

For CGK: Go to line marked 3 on left side just before main immigration hall. If you get to line in main hall you've gone too far. Do not use crew line.



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US/Canadian Issued APEC Business Travel Card (ABTC): Updates, Experiences, Q&A

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Old Sep 25, 2019, 2:33 pm
  #1636  
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Originally Posted by worldwidedreamer
With the RealID requirements, I decided to see if I could use my ABTC this past weekend; at least in LAS they said it was no bueno as a form of government ID. Was the TSA agent misinformed, or does my ABTC not qualify as a Federal ID?

n.b. of course I had plenty of other ways to prove I'm me.
It depends. If it is one issued by the US then it should qualify. If it's issued by another country I dont believe it qualifies.
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Old Sep 25, 2019, 3:39 pm
  #1637  
 
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Originally Posted by flyerCO
It depends. If it is one issued by the US then it should qualify. If it's issued by another country I dont believe it qualifies.
No, if it's not listed as an acceptable ID, TSA is not obligated to accept.
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Old Sep 26, 2019, 12:20 pm
  #1638  
 
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Originally Posted by flyerCO
It depends. If it is one issued by the US then it should qualify. If it's issued by another country I dont believe it qualifies.
My ABTC is issued by the US government. My sense from the TSA agent is that he had not seen one before, and it would be more expedient for me to use one of many alternative forms of ID in my travel kit.

My sense is that as more people get ABTCs and RealID goes in effect the card will work like other DHS trusted traveller documents.

As FTers we're far more likely to have all sorts of esoteric travel patterns and strategies that would be very much not obvious to others, e.g. connecting via PDX because of the surfeit Priority Pass buffet in the City of Roses.
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Old Sep 26, 2019, 1:15 pm
  #1639  
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Originally Posted by Always Flyin
No, if it's not listed as an acceptable ID, TSA is not obligated to accept.
The DHS listing of REAL ID compliant IDs states "this list is not an exhaustive/comprehensive listing of compliant IDs." In general, anything issued by the US Federal government with a photo should be compliant. Regardless I believe it falls under the trusted traveller heading.

Originally Posted by worldwidedreamer
My ABTC is issued by the US government. My sense from the TSA agent is that he had not seen one before, and it would be more expedient for me to use one of many alternative forms of ID in my travel kit.

My sense is that as more people get ABTCs and RealID goes in effect the card will work like other DHS trusted traveller documents.

As FTers we're far more likely to have all sorts of esoteric travel patterns and strategies that would be very much not obvious to others, e.g. connecting via PDX because of the surfeit Priority Pass buffet in the City of Roses.
This is true. Just like till few years ago NEXUS/GE cards regularly got rejected.
worldwidedreamer likes this.
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Old Oct 18, 2019, 3:13 pm
  #1640  
 
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Went today for my ABTC interview, however apparently the software was updated 3 days ago and they can no longer record the signature on the pad. Anyone else have this problem?
Was told need to come back for this, I waited over 2 months for this interview
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Old Oct 18, 2019, 4:10 pm
  #1641  
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Originally Posted by worldwidedreamer
With the RealID requirements, I decided to see if I could use my ABTC this past weekend; at least in LAS they said it was no bueno as a form of government ID. Was the TSA agent misinformed, or does my ABTC not qualify as a Federal ID?

n.b. of course I had plenty of other ways to prove I'm me.
With all due respect this is much ado...

If you have ABTC you have a Global Entry card and that has already been designated as acceptable ID. Not to mention a Passport Card and passport.

I realize most of us (myself included) leave passport at home if not traveling internationally but presumably you can carry the GE or passport card if flying domestically.
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Old Oct 18, 2019, 6:02 pm
  #1642  
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Exclamation Moderator's Note: Topic Drift

Folks,

This thread is about ABTC/APEC Business Travel Card, not what are acceptable forms of identification at TSA security checkpoints.

While some natural deviation from the topic of the thread is perfectly acceptable, please let's keep the focus of this discussion on experiences with the ABTC/APEC card; we have plenty of threads in the Practical Travel Safety and Security Issues forum dealing with the issue of acceptable ID's for domestic travel including this one:
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Old Dec 16, 2019, 12:06 am
  #1643  
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Does anyone have an update on how to get a new APEC card when it won't expire for a few years but you've renewed your passport so the passport number referenced on the card is wrong. I can't seem to find anyway to do this? Anyone have experience doing this?
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Old Dec 16, 2019, 8:00 pm
  #1644  
 
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Nexus / GE US Citizen here. Applied for the APEC card and they approved and prompted for me to schedule an interview. I assume this is just for them to capture my signature if I am reading the posts right. The options they gave me are all inconvenient NEXUS locations. Can I just go to JFK office as a walk in to complete this or do I really have to go to Niagra falls?
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Old Dec 18, 2019, 5:37 am
  #1645  
 
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Originally Posted by Woodsmit
Nexus / GE US Citizen here. Applied for the APEC card and they approved and prompted for me to schedule an interview. I assume this is just for them to capture my signature if I am reading the posts right. The options they gave me are all inconvenient NEXUS locations. Can I just go to JFK office as a walk in to complete this or do I really have to go to Niagra falls?
I tried to walk in at both the downtown Chicago and Dulles locations when I needed my APEC interview because I happened to be there. Both times I was turned away.
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Old Jan 24, 2020, 11:32 am
  #1646  
 
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HELP!

I have Global Entry and NEXUS.

I applied for APEC in November and was conditionally approved. I was going to be flying into SFO from HKG the following week, so I asked to have my interview for APEC done at after arriving at SFO.

CBP officer says I'm only allowed to attach my APEC membership to Global Entry. Attaching it to NEXUS is not allowed.

"Okay," I said.

CBP officer then told me that my Global Entry expires in January, and once my Global Entry expires, so will my APEC membership (IF they do the APEC interview now). He advised me to wait until I'm eligible to renew my Global Entry (which, according to him, is the day after my birthday when my Global Entry officially expires), and then renew it ASAP so that I can interview for Global Entry and APEC at the same time.

But then, I read on BoardingArea that it's better to renew Global Entry before it expires, so that you can still use Global Entry after it expires (for about seven months?). The only thing is, when I log into my trusted traveler / CBP account, it only shows that I've been conditionally approved for APEC; and my only active membership is NEXUS. The website doesn't show my Global Entry membership anywhere, so I can't even click on the renew button since it's nowhere to be found!

I think this is because my old CBP account (GOES?) was never linked to the new CBP account (TTP?).

What do I do?

If my Global Entry expires (it will this Sunday), I'll have to re-apply for Global Entry and it won't be considered a renewal at that point (if my understanding is correct). Luckily, I'll still have NEXUS, which should still entitle me to PreCheck and the use of Global Entry at U.S. ports of entry anyway. I've tried calling the help desk for CBP, but the line drops before the call actually transfers.

Best case scenario: I reapply for Global Entry, even if it is not considered a renewal, it is conditionally approved before this November, and I can interview for Global Entry and APEC at the same time.

Worst case scenario: I have to reapply for Global Entry and it does not get approved until after my APEC application expires, meaning I'll have to apply for APEC over again

1. Is it true that they cannot attach my APEC membership to my NEXUS membership?
2. Has anyone ever run into this problem where they have both valid NEXUS and Global Entry memberships, but only one is showing up on their account online? If yes, is there a way to resolve it? I've tried to search my inbox for my GOES account number, but nothing came up. The only thing in my current TTP account are materials related to NEXUS and APEC.
3. Has anyone able to get these trusted traveler membership renewal/sign-up issues resolved over the phone?
4. Was the CBP officer right? Is my APEC membership only valid for the duration of my Global Entry membership?
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Old Jan 24, 2020, 12:03 pm
  #1647  
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Originally Posted by NYC2SGN
HELP!

I have Global Entry and NEXUS.

I applied for APEC in November and was conditionally approved. I was going to be flying into SFO from HKG the following week, so I asked to have my interview for APEC done at after arriving at SFO.

CBP officer says I'm only allowed to attach my APEC membership to Global Entry. Attaching it to NEXUS is not allowed.

"Okay," I said.

CBP officer then told me that my Global Entry expires in January, and once my Global Entry expires, so will my APEC membership (IF they do the APEC interview now). He advised me to wait until I'm eligible to renew my Global Entry (which, according to him, is the day after my birthday when my Global Entry officially expires), and then renew it ASAP so that I can interview for Global Entry and APEC at the same time.

But then, I read on BoardingArea that it's better to renew Global Entry before it expires, so that you can still use Global Entry after it expires (for about seven months?). The only thing is, when I log into my trusted traveler / CBP account, it only shows that I've been conditionally approved for APEC; and my only active membership is NEXUS. The website doesn't show my Global Entry membership anywhere, so I can't even click on the renew button since it's nowhere to be found!

I think this is because my old CBP account (GOES?) was never linked to the new CBP account (TTP?).

What do I do?

If my Global Entry expires (it will this Sunday), I'll have to re-apply for Global Entry and it won't be considered a renewal at that point (if my understanding is correct). Luckily, I'll still have NEXUS, which should still entitle me to PreCheck and the use of Global Entry at U.S. ports of entry anyway. I've tried calling the help desk for CBP, but the line drops before the call actually transfers.

Best case scenario: I reapply for Global Entry, even if it is not considered a renewal, it is conditionally approved before this November, and I can interview for Global Entry and APEC at the same time.

Worst case scenario: I have to reapply for Global Entry and it does not get approved until after my APEC application expires, meaning I'll have to apply for APEC over again

1. Is it true that they cannot attach my APEC membership to my NEXUS membership?
2. Has anyone ever run into this problem where they have both valid NEXUS and Global Entry memberships, but only one is showing up on their account online? If yes, is there a way to resolve it? I've tried to search my inbox for my GOES account number, but nothing came up. The only thing in my current TTP account are materials related to NEXUS and APEC.
3. Has anyone able to get these trusted traveler membership renewal/sign-up issues resolved over the phone?
4. Was the CBP officer right? Is my APEC membership only valid for the duration of my Global Entry membership?
Hello @NYC2SGN,

Since your question is more about APEC than Global Entry renewal, I moved it to the thread dealing with ABTC/APEC issues.

I'll just add that you cannot have active memberships in both Global Entry and NEXUS. As soon as your NEXUS membership was activated, you Global Entry membership was deactivated.

Please refer to the following thread: NEXUS Card Gets Deactivated upon Final Approval of Global Entry Application

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Old Jan 24, 2020, 12:35 pm
  #1648  
 
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Originally Posted by TWA884
Hello @NYC2SGN,

Since your question is more about APEC than Global Entry renewal, I moved it to the thread dealing with ABTC/APEC issues.

I'll just add that you cannot have active memberships in both Global Entry and NEXUS. As soon as your NEXUS membership was activated, you Global Entry membership was deactivated.

Please refer to the following thread: NEXUS Card Gets Deactivated upon Final Approval of Global Entry Application

TWA884
Travel Safety/Security co-moderator

Thank you, TWA884, for the point about Global Entry getting deactivated after NEXUS activation. I was unaware that was the case.

Also: CBP told me my Global Entry was still active until the end of this month!

Can someone tell me if it's possible to add APEC to my currently active NEXUS membership?
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Old Jan 24, 2020, 11:37 pm
  #1649  
 
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Originally Posted by travelinmanS
Does anyone have an update on how to get a new APEC card when it won't expire for a few years but you've renewed your passport so the passport number referenced on the card is wrong. I can't seem to find anyway to do this? Anyone have experience doing this?
This just happened to me. I got my new passport today and went onto the TTS site. There was no option on reapplying for the APEC card since I was already approved and it hadn't expired yet. However, there was an option to replace my existing card. I went through the replacement card application and selected my new passport number from the list, paid a fee of only $25, and less then 30 minutes later I got a notification that I had been approved, my expiration date had been extended to cover the full 5 years (my original card only was valid for 2 years because my passport was going to expire in less then 5 years), and I would be receiving my new card in 3 weeks.
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Old Jan 25, 2020, 11:09 am
  #1650  
 
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Originally Posted by NYC2SGN
Thank you, TWA884, for the point about Global Entry getting deactivated after NEXUS activation. I was unaware that was the case.

Also: CBP told me my Global Entry was still active until the end of this month!

Can someone tell me if it's possible to add APEC to my currently active NEXUS membership?
Is the KTN for your Nexus the same as for your GE? Perhaps thanks to the transition from GOES to TTP systems you managed to get two separate memberships. If this happened to you, it won't continue under the new TTP system.
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