hybucket

Same story here, except for the dates. My partner and I both applied on 4/21. I got CA in six days. My partner is still waiting (today being 7/22). I have sent several emails to check on the status...they reply with a copy of what is on the website, saying allow 90 days. I've also tried the phone # listed above, but they apparently are not accepting calls, as it keeps telling me to call later, which I've done with the same response. I have not scheduled my in-person meeting, as I'd like to arrange them both at the same time. This is frustrating. They have my $100 and all I have is a PENDING notification. Is there a phone # where someone actually answers calls, or any other way to find out what's going on?

NSBTX

You have to keep trying. I got the call later message too, but someone here suggested to call when they open, and I was able to talk to an agent. Granted the first agent gave me BS saying that I cannot escalate unless you been pending for 3 months, the second agent I talked to is super helpful and nice and told me that the first agent was incorrect. You can escalate once you hit 80 days or more. I escalated mine around days 82. Got my CA on days 92. I'm not sure if they have increase the processing/escalation time though. But my CA was only June (applied in March). Unfortunately I left the country for vacation 3 days after I got CA...I was planning to use it but oh well, next time.

hybucket

Thanks..just found this forum and at least feel a bit relieved it's not just me that's going thru this. I'll try calling again tom'w AM and keep the forum updated.

Majuki

The reason it says that is because you use your green card as the entry document at the kiosk as an LPR. You won't be able to get approval without the green card, even with the I-551 stamp in your passport.

Vanessa Rodriguez

almondtree

I have my CA which I got rather quickly. It is now 65 days from my husband's application - same date as mine - and still waiting. Our of curiosity, I checked the various interview locations in Southern California for dates and found that both Los Angeles and San Diego have NO dates available. Not even a calendar. This is ridiculous and I wish I hadn't bothered doing these applications and paying $200.
We are going to Philadelphia in September and that location in the airport has no open dates until October. I thought I read that you can just drop in if you're traveling through an airport. Can someone please confirm? Can you also just show up at a location without an appointment? We live over 2 hours from the closest location
Thanks

cheltzel

I don;t know the status of the San Diego interview center but the LAX interview center was shut down recently.

https://www.latimes.com/travel/story...d-indefinitely

Vanessa Rodriguez

Socastee

Yes, I did escalate..3 times and FINALLY just today my conditional approval came through. I guess 3rd time was the charm?

So, final data point for those keeping track...I applied on 2/18 and received conditional approval today 7/24. 156 days.

hybucket

I called early this AM....half hour or so on hold til I got a real person. She told me the average wait time now is 100 days (as mentioned in a post above) - I am currently only at 95, so she said wait 5 days, call back if no result by then, and they'd open a ticket on it.

TWA884

Enrollment on Arrival is only available to international passengers while undergoing immigration processing upon arrival in the United States.

Please continue this discussion in the relevant thread:
Thank you,

TWA884
Travel Safety/Security co-moderator

Vanessa Rodriguez

SAEMom25

Day 102. Applied 4/15.
I have TSA Pre and CLEAR, which I know makes NO difference whatsoever. But at least it gets me through the gate on departure. Waiting with no anticipation of resolution any time soon.

PistolPete13

Location: New York City area
US Passport holder. Very little international travel history. Only to Canada and Bermuda all within the last 2 years

Applied and Payment made: 6/12/19
Conditional approval: 6/17/19 (3 business days!) ***Note, I didn't receive any email notification that my Trusted Traveler Program Application status changed. I had to login to the site on 6/20 to see that I had been conditionally approved

Interview scheduled: 7/24/19 at the Bowling Green NYC location downtown. Interview availability was about 1 month out at that time
Final approval: 7/25/19 (about 20 hours after the interview) ***Note, for the approval, I did receive and email notification that my TTP application status had changed

Interview notes: Bowling Green location. Be prepared for standard metal detector security screening for entering a government facility. The offices are located on the 4th floor of the building. You wait in the lobby until an officer comes to escort you up as a group. I recommend arriving 30 min before your interview time. The office is located in the same building as the Museum of the American Indian and you might get delayed entering if there is a large tour group ahead of you.

The interview "room" is setup like a bank teller line with 3 or 4 officers behind the counter. You'll be called up after a short wait in another waiting area.

Questions were straightforward. Date of birth, name of employer. My drivers license and proof of address were never looked at, only my US Passport and approval letter. Photo was taken using a webcam and fingerprints taken with a scanner.

Hope this helps.

-Pete

aUnQcRZsL

First time applying for Global Entry. Just had my application conditionally approved (yay) but after waiting 107 days (boo).

I applied for myself on April 10, 2019 and received conditional approval July 26, 2019: 107 days.

My wife applied on May 4, 2019, and received conditional approval one week later on May 11, 2019: 7 days.

She's had more foreign travel, while I have had government background investigations with DoD and DHS.

Scheduled the next available appointment at an airport near me for the end of October. My closest airport (BWI) isn't taking any new appointments at the moment.