Sep 2, 2019, 6:56 pm
Last edit by: TWA884
Messeages posted in this thread between 2010 and 2018 were archived and can be found here:
Global Entry - US Citizens & LPRs First Time Applicants' Timelines & Information
Oct 30, 2019, 6:38 pm
#1202
Join Date: Mar 2003
Programs: BA GGL; AA LT Gold; AS 100K; DL MM GM; Hyatt G*list, Hilton Diamond; SQ silver
Posts: 3,806
Applied for renewal 6/14, approved 10/30. Time in limbo: 138 days.
Now the first interview in DEN is July 2020!!! I saw that SEA has slots for 10/31. I am outside of the country right now, so I may do it on arrival if possible.
What's the wait time for that process in SFO/LAX or SEA?
Now the first interview in DEN is July 2020!!! I saw that SEA has slots for 10/31. I am outside of the country right now, so I may do it on arrival if possible.
What's the wait time for that process in SFO/LAX or SEA?
Oct 30, 2019, 7:30 pm
#1203
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,623
Moderator's Note
You may also find useful information in the following thread:
TWA884
Travel Safety/Security co-moderator
Oct 31, 2019, 8:13 am
#1204
Join Date: Oct 2019
Posts: 3
I just called and was told you have to have been waiting for 6 MONTHS before they will escalate your case. They also told me it is dependent on who gets the file and how quickly they work. Both my son and my colleague were approved in around 5 days. I applied before my son and have been waiting 118 days. This is incredibly frustrating and seemingly no sympathies for the inconsistency in approval times - no place to get any resolution or assistance in escalating a long-awaited approval.
Last edited by bchalmers; Oct 31, 2019 at 8:22 am Reason: clarity of thought
Oct 31, 2019, 8:27 am
#1205
Join Date: Oct 2019
Posts: 3
How did you file a complaint? I would like to do so, but they won't escalate until it's been 6 months (it's been 118 days). Is there another way to file a complaint?
Oct 31, 2019, 9:36 am
#1206
Join Date: Oct 2019
Posts: 3
Wife applied on 9/28, conditional approval on 10/2. Got final approval on 10/30 at YYZ while waiting for the departure flight.
I applied on 9/27. Still waiting.
Seems like it takes either a few days or 5-6 months (but nothing between) right now based on the postings here.
I applied on 9/27. Still waiting.
Seems like it takes either a few days or 5-6 months (but nothing between) right now based on the postings here.
Nov 1, 2019, 2:20 pm
#1207
Join Date: Oct 2019
Posts: 2
Final Updates
Quick Updates. Thanks to the suggestions on this forums. i was able to get a date of 1st nov in Boston Logan Office (I was checking daily in the morning for availability)
Interview was standard 10 mins.
Couple of Important Takeaways.
They no longer take walk-ins for interviews at least in Boston Branch. Multiple people were sent back coming/going from different international flights. Only one person was allowed walk-in for a case of name change.
The officer told me i will not get a card in the mail (Although i was approved instantly) as i am not a citizen (LPRs do not get the card) although benefits are same and i can use the number from the portal everywhere.
I am not sure if this is the case with everyone else. But i will post back if i do receive the card in next few weeks.
Thanks again. This forum was more than helpful throughout.
Nov 1, 2019, 2:40 pm
#1208
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,623
From the US Customs and Border Protection website:
Global Entry Card
Global Entry cards are issued to Global entry members who are U.S. citizens, U.S. lawful permanent residents and Mexican nationals.
Global Entry cards are issued to Global entry members who are U.S. citizens, U.S. lawful permanent residents and Mexican nationals.
Nov 1, 2019, 6:43 pm
#1209
Join Date: Nov 2019
Posts: 3
Just finished the process.
I submitted my application on oct 21, got conditional approval 3 days after on oct 24. Booked the nearest available date to me (i live in irvine,CA) which was nov 12 at Long Beach. Found out last night that there was an openning today Nov 2. Went ahead and rescheduled. Officer and i took less than 10min.
checked my email after 3hrs and all good.
goodluck everyone. Just keep checking the sites people usually cancel the night before their interview so i would suggest if you have a free day. Check the night before.
checked my email after 3hrs and all good.
goodluck everyone. Just keep checking the sites people usually cancel the night before their interview so i would suggest if you have a free day. Check the night before.
Nov 2, 2019, 2:21 pm
#1210
Join Date: Jul 2017
Programs: American
Posts: 1
Long time lurker, first time poster.
Applied: 6/15
CA: Still waiting
Misc. potentially relevant data points: have traveled to 20+ countries (including Cuba), hold a 10-year Chinese business visa, and renewed my passport since applying. Anyone else have issues based on similar circumstances?
Like many others who applied at the end of May or beginning of June, I feel like I am always running into the shifting "standard application timeline." Couldn't escalate at 11 weeks, 100 days, and seemingly won't be able to escalate at 5 months based on the previous post reporting a 6 month waiting period. Slightly hopeful seeing numerous others receiving CA in the past few weeks after applying in late May. Fingers crossed. Originally applied for GE to use on three international trips this fall, but seeing as I'm departing on the third in 48 hours.....I digress. Safe travels, all!
Applied: 6/15
CA: Still waiting
Misc. potentially relevant data points: have traveled to 20+ countries (including Cuba), hold a 10-year Chinese business visa, and renewed my passport since applying. Anyone else have issues based on similar circumstances?
Like many others who applied at the end of May or beginning of June, I feel like I am always running into the shifting "standard application timeline." Couldn't escalate at 11 weeks, 100 days, and seemingly won't be able to escalate at 5 months based on the previous post reporting a 6 month waiting period. Slightly hopeful seeing numerous others receiving CA in the past few weeks after applying in late May. Fingers crossed. Originally applied for GE to use on three international trips this fall, but seeing as I'm departing on the third in 48 hours.....I digress. Safe travels, all!
Applied for renewal 7/26/2019
still Pending Review
Multi-year mainland China and Russian visas, 35 countries, 125 cities. I am going to guess 6+ months before CA.
Nov 3, 2019, 1:04 pm
#1211
Join Date: Apr 2017
Posts: 3
Both my husband and I applied June 11, 2019.
My husband received conditional approval on June 19. Barely a week later. He did the interview on arrival in Charlotte early October on our way back from Italy. He received his card in the mail 1 week after interview.
During the interview, my husband asked CBP if he could look into my application. He brought up my application and gave me a number to call to escalate it but said not to call until it hits 8 months!!
I received conditional approval today, exactly 20 weeks (140 days later!!). Now I have to figure out when/where to get interview since Charlotte is no longer accepting appointments.
Side note: I carelessly clicked "Afganistan" as countries visited as its the first country listed. I have not visited Afganistan. I told that to CBP and he said that happens often and during the interview CBP can remove it. He laughed at me. He said it shouldn't cause a rejection though or be the reason for the delay. It's totally random on how/when they process applications and depends on whose desks it lands on.
Overall:
Husband: 8 days for conditional approval.
Me: 140 days for conditional approval.
My husband received conditional approval on June 19. Barely a week later. He did the interview on arrival in Charlotte early October on our way back from Italy. He received his card in the mail 1 week after interview.
During the interview, my husband asked CBP if he could look into my application. He brought up my application and gave me a number to call to escalate it but said not to call until it hits 8 months!!
I received conditional approval today, exactly 20 weeks (140 days later!!). Now I have to figure out when/where to get interview since Charlotte is no longer accepting appointments.
Side note: I carelessly clicked "Afganistan" as countries visited as its the first country listed. I have not visited Afganistan. I told that to CBP and he said that happens often and during the interview CBP can remove it. He laughed at me. He said it shouldn't cause a rejection though or be the reason for the delay. It's totally random on how/when they process applications and depends on whose desks it lands on.
Overall:
Husband: 8 days for conditional approval.
Me: 140 days for conditional approval.
Nov 3, 2019, 6:04 pm
#1212
Join Date: Nov 2019
Posts: 1
First-time Application: June 18, 2019
Conditional Approval: November 3, 2019
Time pending: 138 days
Now I have the second stage of the ordeal to navigate.
Edited to add: I got lucky. After no appointments showing in Erlanger, KY (or Dayton, OH) all weekend, 2 appointments just opened up next week in Erlanger, and I snagged one.
Last edited by jhfenton; Nov 4, 2019 at 12:17 pm Reason: Updated information