Sep 2, 2019, 6:56 pm
Last edit by: TWA884
Messeages posted in this thread between 2010 and 2018 were archived and can be found here:
Global Entry - US Citizens & LPRs First Time Applicants' Timelines & Information
Aug 12, 2019, 3:47 pm
#901
Join Date: May 2019
Posts: 18
Aug 12, 2019, 3:50 pm
#902
Join Date: May 2019
Posts: 18
I completely understand your frustration. I applied on May 4, 2019, and have yet to receive conditional approval.I have emailed twice now, inquiring about my application; both times I received a canned response, except for the most recent one, which said they have updated the wait times. The revised wait time for GE conditional approval is now "up to 100 days"; today is EXACTLY 100 days, and STILL nothing. It's absolutely ridiculous, as I started the process months ago to not have to take the chance I didn't get the process completed in time. I have now resigned myself to the fact that I will just have to stand in the customs line at JFK in October, when I return from an overseas trip.
This wait time is a <redacted by moderator> joke and nothing short of maddening!
This wait time is a <redacted by moderator> joke and nothing short of maddening!
Aug 12, 2019, 4:10 pm
#903
Join Date: Jul 2019
Posts: 6
Me too. I couldn’t get to a customer service and was disconnected. My application is now at 105 days
Aug 12, 2019, 5:33 pm
#904
Join Date: Jul 2019
Posts: 2
113 days later and I got conditional approval (applied April 21, 2019).
Managed to get an interview tomorrow morning in Long Beach, most likely because someone canceled. LAX and SAN both have no available slots and I could only get one for my son in San Ysidro on Aug 19 (we will be in San Diego the weekend of 17 Aug that so it works out).
I did try the phone trick (0,1,6,4 or whatever) about 4 weeks back I think and couldn't get through to a person. Did an electronic complaint but never got any feedback.
Hope I get through the interview because my green card expires in 6 months and it takes over 18 months to process the application to get a renewal. Sigh.
Managed to get an interview tomorrow morning in Long Beach, most likely because someone canceled. LAX and SAN both have no available slots and I could only get one for my son in San Ysidro on Aug 19 (we will be in San Diego the weekend of 17 Aug that so it works out).
I did try the phone trick (0,1,6,4 or whatever) about 4 weeks back I think and couldn't get through to a person. Did an electronic complaint but never got any feedback.
Hope I get through the interview because my green card expires in 6 months and it takes over 18 months to process the application to get a renewal. Sigh.
Aug 13, 2019, 11:57 am
#906
Join Date: May 2019
Posts: 18
Semi-Success
My wife just received conditional approval today. Applied April 22 CA August 13. No available apts at Bowling Green, JFK or Hartford until October. Going to do it upon return. Mine nothing yet but I suppose it will be in a day or two. I did apply with the auto option to enter into Canada so it might be a little longer. Sign me "inching my way along". When I escalated I told the woman that it is easier to apply to be Jesus' assistant than get CA!!
Aug 13, 2019, 12:02 pm
#907
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,599
Aug 13, 2019, 12:20 pm
#909
Join Date: May 2019
Posts: 18
My wife just received conditional approval today. Applied April 22 CA August 13. No available apts at Bowling Green, JFK or Hartford until October. Going to do it upon return. Mine nothing yet but I suppose it will be in a day or two. I did apply with the auto option to enter into Canada so it might be a little longer. Sign me "inching my way along". When I escalated I told the woman that it is easier to apply to be Jesus' assistant than get CA!!
Aug 13, 2019, 9:50 pm
#910
Join Date: Jul 2019
Posts: 4
Update - 103 Days - still waiting. For a 9 year old's GE app - without any foreign travel. They should really examine how they are distributing these applications. Ridiculous that some get approved in under a week, and others wait several months. He has zero background to check. This is absurd.
Aug 14, 2019, 4:04 am
#911
Join Date: Jun 2019
Posts: 13
My girlfriend is currently at 111 days today. Applied April 25th Still pending review. Tried to escalate last week and still nothing. She is currently in Mexico as her mom passed away last week. I am hoping she gets her approval so she can do the interview at arrival. Fingers crossed.
Aug 15, 2019, 5:22 am
#912
Join Date: Jun 2019
Location: CLT
Programs: AA, Amex
Posts: 415
Applied Saturday August 10th, conditional approval the evening of Wednesday August 14th.
Scheduling an interview is another story. CLT shows no appointments available, at any point in time in the future. So that's nice.
Scheduling an interview is another story. CLT shows no appointments available, at any point in time in the future. So that's nice.
Aug 15, 2019, 9:13 am
#913
Join Date: Jul 2019
Posts: 8
Update -
Myself:
July 13 - Applied
July 18 - Conditional Approval
August 14 - Interview (I live in the boonies, so scheduling one with a reasonable drive was a challenge)
Longest 18 hours of my life
August 15 - Approved
Husband:
July 13 - Applied
August 15 - still waiting.
Myself:
July 13 - Applied
July 18 - Conditional Approval
August 14 - Interview (I live in the boonies, so scheduling one with a reasonable drive was a challenge)
Longest 18 hours of my life
August 15 - Approved
Husband:
July 13 - Applied
August 15 - still waiting.
Aug 15, 2019, 10:55 am
#914
Join Date: Mar 2010
Location: DEN
Programs: Double OWE (AA EXP, QF Plat), FI Gold
Posts: 1,887
Just received an email cancelling my husband's interview tomorrow. Next interview date available locally - 13 March 2020. He received his conditional approval on 29 March 2019. What a joke. Yes, we'll look at travel to other centers with better availability, but it's getting to be farcical - one year between conditional approval and interview!
"Global Entry Applicant,
You are receiving this e-mail because your scheduled Global Entry Enrollment Center appointment has been cancelled.
The ongoing humanitarian and security crisis on our southern border has required extraordinary action by the U.S. Department of Homeland Security (DHS), including the deployment of additional U.S. Customs and Border Protection (CBP) personnel to the southern border.
In response to this effort, CBP is temporarily reducing staff at Global Entry Enrollment Centers and reassigning them to support frontline traveler processing during the summer months. Regrettably, this situation has forced the cancellation of your scheduled appointment."
"Global Entry Applicant,
You are receiving this e-mail because your scheduled Global Entry Enrollment Center appointment has been cancelled.
The ongoing humanitarian and security crisis on our southern border has required extraordinary action by the U.S. Department of Homeland Security (DHS), including the deployment of additional U.S. Customs and Border Protection (CBP) personnel to the southern border.
In response to this effort, CBP is temporarily reducing staff at Global Entry Enrollment Centers and reassigning them to support frontline traveler processing during the summer months. Regrettably, this situation has forced the cancellation of your scheduled appointment."