FlyerTalk Forums - BA, Sunshine and Sandals

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Quote:

Originally Posted by T8191

That’s FIVE hours late - is there some EC261/2004 compensation to be had here? Like €600 each? Claim submitted … we shall see!

And, just 5 days later, BA confirmed the EC261 compensation for the delay

Quote:

We’ve reviewed your application and we’re pleased to confirm that you’re entitled to compensation under EU Regulation 261. This has been calculated as €600 per customer. ... We’ll transfer the total amount into your bank account within 14 business days.

Which is nice. However, the sad aspect is that there were a couple of hundred passengers down the back (mainly Friends and Family, I could guess) who would have known NOTHING about EC261/2004, as there was no evident effort on the part of BA to inform them of their rights. €600 each could be a life-changing benefit for some ... for us it's just paying for a new Dishwasher with several €nnn left over.

Edit: total bill to BA would have been c. €165,000 ... not even the combined salary of the crew.

Another great report as always, thanks very much T8191

I know when you’re going away from the main BA forum and look forward to the review that will follow.

Keep ‘em coming :)

Compensation for the delay credited to my bank today ... £1,048.95 (€1200). New dishwasher ordered yesterday, which will use half of that!

Not a bad return for sitting in the LGW First Lounge for 5 hours, drinking champagne and eating smoked salmon sandwiches. :)