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Trip Report: Qatar Airways QSuite, B777-300ER, DOH-LHR

Trip Report: Qatar Airways QSuite, B777-300ER, DOH-LHR

Old Jun 10, 19, 2:39 am
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Trip Report: Qatar Airways QSuite, B777-300ER, DOH-LHR

Following on from my last report, this one features my return to London Heathrow wit Qatar Airways. This was a somewhat unplanned flight, as when I arrived in Singapore, my passport had vanished, so I was more or less sent straight back to London. Luckily, I scored another flight in with the QSuites, which I wouldn't have got had I taken my intended flight on the 787 back to Oslo.

This is the "diet" version of the report. The full fat version with pics can be seen here:
Trip Report: Qatar Airways QSuite, B777-300ER, DOH-LHR

Qatar Airways
QR9, Doha-London Heathrow
Boeing 777-300ER, A7-BET


As I was connecting from Singapore, I didn’t need to stop by the check in area, not that I could have anyway on this particular trip. In fact, as the incoming flight from Singapore was running a little late, I didn’t even have time to visit the Al Mourjan lounge. It was straight to the gate.

Once there, there was a slight issue with me being granted entry due to not having a passport, but I was granted entry after a few minutes.

Boarding was called for Business Class first, although it wasn’t enforced all that well. Most of the people ahead of me carried on straight down the economy jet bridge, where as there was just a couple of us that veered off towards the separate business jet bridge. As I reached the plane, I was pleased to see that it was fitted with the Qsuites - the previous generation of Qatar’s 777’s are fitted with a 2-2-2 layout. The 777-300ER fleet is currently around a 50/50 split of Qsuites and the older product.

Once on board, I was welcomed by one of the cabin crew, brought a hot towel and offered my choice of drink. Ready and waiting at my seat was a couple of pillows, a blanket and an amenity kit.

This was followed a few moments later by a set of menus, newspapers and PJ’s.

As I was one of the last booked on to this flight, all that was left was a middle seat. This ended up being a blessing however as the only spare seat in the cabin was next to me.

We pushed back a little late and made a slow journey over to the runway. Once we took off, the crew started the service pretty quickly, which was the complete opposite of my experience on Singapore Airlines in 2017, where the crew took quite literally hours to get the service started. Much like my previous late night/early morning departures on Qatar Airways, it was a snack service to begin with, before a more comprehensive service later on. The service started with drinks and warmed nuts.

This was followed around ten minutes later by the "late night dining" service. I opted for the beef steak panini, and it was very tasty.

Once my table was cleared, I took advantage of the spare seat next to me and lowered the divider between the two seats to make one of the biggest beds I've had in the sky. Although as I found out, this isn't something that can be done by yourself. The divider portion can be lowered fairly easily with a tab by the table, but to get the whole area to disappear into the floor will require the crew (or in my particular case, three) to use a special tool to unlock it.

After a reasonable few hours rest - I say reasonable as the 777 isn't the quietest plane out there, plus the seatbelt sign pinged on a couple of times - I was awoken by the cabin crew starting the breakfast service around 90 minutes outside of London. Never really all that keen for much after sleeping on a plane, I went with the lighter option of cereal and fruit.

For the remainder of the flight, I used my hours free Wi-Fi. This aircraft was fitted with the new superfast Wi-Fi that is being rolled out across the airlines fleet. Whilst it was more stable and faster than a lot of airline's Wi-Fi, I still think it's a bit of a push to call it super fast. Although I didn't try, I suspect I would have struggled with streaming any kind of video. It was fine for messaging and light browsing though.

We landed at Heathrow around fifteen minutes ahead of schedule, and as we were on runway 27L, it was a fairly short journey over to terminal 4. Surprisingly, there wasn't any arrivals lounge available for use, so it was straight home for me.

In conclusion, another good enough flight with Qatar, and a bonus Qsuites flight (see here for details) on the 777. I found there was a little more storage with the seat on the 777 compared to the A350, although I still wouldn't go as far as to say there was a lot. The biggest part that impressed me however was the almost private cabin-esque set up of the centre seats. In my opinion that was well worth missing out on a window seat for. The crew were mostly ok, although there was a couple of their old tricks from previous flights setting in - most noticeably having to ask for something more than once. Another minor niggle was that I was told that mattress pads for the seats weren't carried on the shorter sectors, only the "ultra long haul flights". This wasn't strictly true as I was pro actively offered one on my Doha-Singapore sector, and then as I was disembarking I saw a few dotted around on other seats in the cabin. Oh well, I still managed to sleep reasonably well.

Last edited by jwhite9185; Jul 22, 19 at 12:22 am
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Old Jun 10, 19, 3:26 am
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What a nightmare to arrive somewhere and your passport's gone. How did you clear security in SIN and DOH without ID (never mind immigration in London)?
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Old Jun 10, 19, 3:36 am
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Originally Posted by tom tulpe View Post
What a nightmare to arrive somewhere and your passport's gone. How did you clear security in SIN and DOH without ID (never mind immigration in London)?
Generally don't need ID to clear security, although the staff in Singapore and London knew the situation anyway, so wasn't an issue. The staff in Doha needed a little persuasion but it was ok once they checked their system.
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Old Jun 10, 19, 3:50 am
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Originally Posted by jwhite9185 View Post
Generally don't need ID to clear security, although the staff in Singapore and London knew the situation anyway, so wasn't an issue. The staff in Doha needed a little persuasion but it was ok once they checked their system.
Ah OK. It's just because I'm always asked to show ID and in Singapore I only get the OK stamp on the boarding pass once police are satisfied that I am the passport holder and that my name matches the one on the boarding pass.

I hope you've since been reunited with your passport 🙏
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Old Jun 10, 19, 5:01 am
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Originally Posted by tom tulpe View Post
I hope you've since been reunited with your passport 🙏
No idea where it went. I suspect it was stolen. I now have a new one.
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Old Jun 10, 19, 10:01 am
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I want to say the only widebody plane quieter than the 777 is the 787. You must not get much sleep on planes.
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Old Jun 14, 19, 7:36 am
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Originally Posted by peterk814 View Post
I want to say the only widebody plane quieter than the 777 is the 787. You must not get much sleep on planes.
The 350 is also quieter than the 777. Upstairs on a 380 probably is too.
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Old Jul 1, 19, 9:36 pm
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NIce trip report. With Qatar recently beating out Singapore Airline for top spot in 2019 Skytrax awards I am always interested to see the subtle difference between the two - like the meal service on this flight.
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Old Jul 2, 19, 1:23 am
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Originally Posted by rttravels View Post
NIce trip report. With Qatar recently beating out Singapore Airline for top spot in 2019 Skytrax awards I am always interested to see the subtle difference between the two - like the meal service on this flight.
Yeah, I found that interesting too, compared to my personal top 10. Yes, another shameless plug...

https://www.inflightwithjames.com/po...business-class

As mentioned in the article if QR had a consistent product across the fleet, they'd be higher in my list.
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Old Aug 13, 19, 11:08 am
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Originally Posted by worldtrav View Post
The 350 is also quieter than the 777. Upstairs on a 380 probably is too.
Lol now I know youre lying.
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Old Aug 14, 19, 5:36 am
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Originally Posted by peterk814 View Post
Lol now I know youre lying.
Do behave, the 777 is very noisy - UD A380, A350 and 787 are all much, much quieter
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Old Aug 14, 19, 6:47 am
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Originally Posted by darthlemsip View Post


Do behave, the 777 is very noisy - UD A380, A350 and 787 are all much, much quieter
Lets agree to disagree. The 787 350 perhaps. the 380 is the noisiest widebody in service by far. Things rattle and shudder more than 747-400s
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