Go Back  FlyerTalk Forums > Community > Trip Reports
Reload this Page > Virgin Hotels Chicago: meeting the Virgin hype?

Virgin Hotels Chicago: meeting the Virgin hype?

Reply

Old May 14, 17, 8:28 am
  #1
Thread Starter
 
Join Date: Apr 2008
Location: London
Programs: BA Gold, VS Gold, Accor Gold, Hilton Gold
Posts: 839
Virgin Hotels Chicago: meeting the Virgin hype?

Virgin Hotels Chicago

Map| 1 Review | 100% Recommended

Virgin Hotels Chicago

203 N Wabash Avenue Chicago, IL US 60611

Virgin Hotels Chicago: meeting the Virgin hype? (8 Photos)

Virgin Hotels Chicago

So many people have recommended Chicago to me, that I couldn't wait to visit the city. I had an amazing stay, and it is one of the friendliest cities I have ever been to. 

Check In

We arrived in the evening and first impressions were good (despite music playing outside - I was worried that this hotel would be one of these ones with a disco at reception, but my worries were misplaced as it was actually quite subdued. 

There were two screens for self-service check-in, however, the staff immediately offered to check me in. 

33408776504_dc708e3a26_b.jpg

 

Room

I loved the room! It was so bright, with a distinctive red, white and grey colour scheme. The red was not overpowering, and very subdued in the bedroom where white was the overarching tone. 

This picture doesn't do the room justice. 

34266144920_de7ecb7644_b.jpg

The bed was very comfortable and huge (as you'd expect giving it was a king sized bed), with charging points nearby. I know that we have to cut down on 'blue light', but I'm not at that stage yet so appreciate charging points near the bed.

The sitting room had a bright red sofa, dining table with a chair which was modelled from a Vespa, and a mini bar. There was also a tray of chocolates, spirits at more or less high street prices. 

34266145110_f172e10a43_b.jpg

No bath, however a huge shower room, double sinks and a separate WC.34610694166_4b420f8346_b.jpg 

34610694126_345d6bc81b_b.jpg

 


Incidentally, the lifts were excellent, with minimum waiting time (I can't bear waiting for elevators)

Service

Service was very good - they have mastered being friendly but also not being 'your best mate' which I don't really like. 

You could also request service from the Virgin Hotels app. 

Take care with the reservations service, I have found a few glitches. 
For example, the website will sometimes offer a 15% off voucher if you don't book straight away, but by selecting the code, you can miss out on lower rates where the 15% discount is not valid. 

Additionally, I had booked a refundable stay and a few days before arrival, I noticed that the rates offered were half what I had paid. So I was able to cancel and rebook (using Kaligo to earn more miles!). 

Generally I found the rates offered to be very reasonable, but you do have to be careful and dont assume that a discount code will allow you to access the cheapest rates. 

Dining

We had breakfast here and I really enjoyed it. Sitting down you receive a couple of blueberry doughnuts, which were so tasty, almost decadent. 

The Commons Club is the bar on the second floor, where a daily happy hour meant free drinks for guests from 7pm to 8pm, and the menu included premium brands. It emptied after that, except on our last night where we met some friendly locals (did I mention how friendly Chicago is?!) and I preferred this bar to the rooftop one. The rooftop bar had a DJ, thumping music and queues to be served. I didn't much like it but it was good to experience it. 

Breakfast Menu

33439947803_d2416c1a0d_b.jpg

The Commons Club

33408774004_bfe8bf115f_b.jpg34266144850_9758e344c3_b.jpg

Location

So central - there are L stations within yards, the river was close and it was a very pleasant walk to the theatres. 

Overall

I am a fan of Virgin Atlantic, but find that as a brand, Virgin tends to over hype what they offer. I found the Virgin Hotel to be the best representation of Virgin - friendly staff, some quirky decor but backed up with an amazing bed, a walk-in shower big enough for six and right on the Loop: perfect! I've booked my next stay already.

Virgin Hotels Chicago: meeting the Virgin hype?

Would you like to write a review on the Virgin Hotels Chicago?

No, thank you.
Yes
Sealink is offline  
Reply With Quote
Old May 14, 17, 12:04 pm
  #2
 
Join Date: Apr 2014
Location: Aberdeen, Scotland
Programs: BA Bronze, Emirates Silver, Virgin Silver, Marriott Gold
Posts: 512
Sounds like a decent enough place to stay in Chicago.
nequine is offline  
Reply With Quote
Old May 14, 17, 8:52 pm
  #3
BCH
 
Join Date: Feb 2005
Posts: 1,120
Great review. I've only been to the Virgin Hotel for drinks (at the Commons Club) and have very much enjoyed it. And you are right: Chicagoans are VERY friendly.
BCH is online now  
Reply With Quote
Old May 14, 17, 11:06 pm
  #4
 
Join Date: May 2012
Location: Sydney Australia
Programs: No programs & No Points!!!
Posts: 8,821
I don't like the look of the hotel room. At least it is different and not run of the mill.

Thanks for going to the trouble of posting your report. I enjoyed it.
Annalisa12 is offline  
Reply With Quote
Old May 14, 17, 11:31 pm
  #5
 
Join Date: Sep 2004
Location: Sydney, Australia
Programs: Hilton Diamond, Hyatt Explorist, IHG Gold & Cunard Gold
Posts: 1,315
Thanks for taking the time to post your review.

Chicago is my next to-do city in the US so good to know this is a cool option, and that the locals are friendly.
Coathanger is offline  
Reply With Quote
Old May 16, 17, 6:26 am
  #6
Thread Starter
 
Join Date: Apr 2008
Location: London
Programs: BA Gold, VS Gold, Accor Gold, Hilton Gold
Posts: 839
I have updated the service section as I'd forgotten about my reservations experience.

Also thanks for all the kind comments. I wish I could find a better pic of the bedroom; it doesn't do it justice!
Sealink is offline  
Reply With Quote
 


Thread Tools
Search this Thread
Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are On
Refbacks are Off

Forum Jump


All times are GMT -6. The time now is 11:34 pm.

Home - News - Forum - Hotel Reviews - Glossary - Contact Us - Airport Code Lookup - Terms of Use - Privacy Policy - Cookie Policy - Advertise on FlyerTalk - Archive - Top

This site is owned, operated, and maintained by Flyertalk.com. Copyright 2017 FlyerTalk.com. All rights reserved. Designated trademarks are the property of their respective owners.