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-   -   The First Class Experience with Garuda Indonesia (https://www.flyertalk.com/forum/trip-reports/1504258-first-class-experience-garuda-indonesia.html)

UMD Sep 19, 2013 11:13 am

Thank you all for the comments. I indeed had a great F experience with Garuda. Garuda is definitley becoming a very good and premium airline.


Originally Posted by TPJ (Post 21470314)
woooow

I wonder if they wanted this F on this aircraft OR it is that aircraft with F was readily available (ex 9W?).

Garuda has planned for re-introducing First Class since about 2010. Their order of 10 B77W initially would have 4 F seats but Garuda changed it in the last minute to increase the nunmber of the F seats to 8. None of Garuda's B77W is leased or taken from other airlines. They are all delivered directly from Boeing's warehouse to Garuda's specification. So, this F class for Garuda is certainly not an after thought.


Originally Posted by spizzy (Post 21469837)
That's what I was going to say. Looks like there is another player in the First class market I never knew about.

Thanks for the TR.

What other routes is this First Class product on?

This trip report is on CGK - NRT - CGK route. The F product is also available in DPS - NRT - DPS route and very soon to be avaialble in CGK - SYD - CGK route.


Originally Posted by adampenrith (Post 21469185)
so good to hear that GA has really done a good service for First Class

There Executive service has been outstanding since about 2010, way and above what you would expect

The only issue is that now the ticket prices are so much higher

Have you expereienced the new J (business) class with Garuda? Apparently, the meal service is very similar to the F service only wiht fewer number of selections and slightly different courses. Of course, there is no caviar and vintage champagne on J.


Originally Posted by shogunate03 (Post 21468749)
Fantastic trip report! And especially great to see a report on a new product that is not reviewed much. The service looks stellar and on par if not exceeding some of the best Asian carriers.

Wonder if GA F would be available through Skypass miles.

DL's Skymiles or KE' Skypass miles? Garuda has quite and extensive global arrangemene. with KE. So far, Garuda allow upgrade redemption to F on its own frequent flyer program. The only restriction on F that I know of is that Garuda has blocked F for all non-revs. So, F is only for paid passengers and those passengers who have upgraded or redeemed their miles.

yerffej201 Sep 19, 2013 1:23 pm


Originally Posted by UMD (Post 21471381)
DL's Skymiles or KE' Skypass miles? Garuda has quite and extensive global arrangemene. with KE. So far, Garuda allow upgrade redemption to F on its own frequent flyer program. The only restriction on F that I know of is that Garuda has blocked F for all non-revs. So, F is only for paid passengers and those passengers who have upgraded or redeemed their miles.

KE has a weird chart. No redemptiosn for biz but only f and i think that looks like an error.

terminalfive Sep 19, 2013 1:51 pm

Now thats a TR I didn't expect

And there we are talking about BA / AA / AF etc...

True class. Great TR - thanks a lot for sharing^

angeloedades Sep 19, 2013 2:41 pm

This is the only way to fly first class! Very nice!

/AE

mraquinas Sep 19, 2013 3:41 pm

Great report as always...
Thanks for sharing especially for this fantastic new product...

TomVexille Sep 19, 2013 4:52 pm

Fantastic report. Looks like Garuda have really stepped up their game. Hope they can keep it up.

tng11 Sep 19, 2013 7:37 pm

Wow, what a spectacular experience. The service, seat, food all look comparable, if not better than SQ and CX. Hopefully this keeps up.

offcm Sep 19, 2013 7:38 pm

very nice report

spizzy Sep 20, 2013 12:46 am


Originally Posted by UMD (Post 21471381)
This trip report is on CGK - NRT - CGK route. The F product is also available in DPS - NRT - DPS route and very soon to be avaialble in CGK - SYD - CGK route.

When the CGK-SYD starts I may have to keep them in mind.

5DMarkIIguy Sep 20, 2013 1:45 am

WOW! Aman service on an airplane!
Make SQ F look like United F. And SQ F is my favorite F, too.

Speaking of Hasumi-san, my meet and greet girl in NRT was also amazing. She walked us all the way to the booth to book our Narita Express tickets.

rodjune Sep 20, 2013 7:53 am

Great report. Sorry to hear about your camera. I hope to try their F in the near future.

durberville Sep 20, 2013 7:59 am

Absolutely amazing service, with stunning looking food. Looks like it beats out EK and SQ!

kettle1 Sep 20, 2013 5:37 pm

Fantastic report. Times sure have changed in the past 20 years.

I was on a flt on GIA between CGK and DPS around 1999 on a DC-10. Every other oxygen mask was duct taped to keep them from falling from the ceiling. The plane was in horrible condition.

Again, fantastic report on the new GIA! Look forward to try the new GIA, this time in FC! ^

mp2 Sep 20, 2013 5:56 pm

Awesome. Am blown away by the report and the service. Truly fantastic.

dat4life Sep 20, 2013 7:07 pm

Thanks for the great report, UMD. Wow...just wow. GA looks absolutely amazing. It pains me to say that up until 30 minutes ago, I never knew GA had a F product. It does look a lot better than my CX and SQ flights.


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