FlyerTalk Forums

FlyerTalk Forums (https://www.flyertalk.com/forum/index.php)
-   Trip Reports (https://www.flyertalk.com/forum/trip-reports-177/)
-   -   Horrible BA Experience (https://www.flyertalk.com/forum/trip-reports/1291784-horrible-ba-experience.html)

Prospero Jan 14, 2012 4:17 am


Originally Posted by LHR/MEL/Europe FF (Post 17811488)
hey that is good news! all the best hoping your wife continues to improve ^

+1, and thanks for the update :)

EDInil Jan 15, 2012 11:04 am


Originally Posted by Prospero (Post 17811699)
+1, and thanks for the update :)

Plus 2. I often read this forum but have never been prompted to register before. The OP's post encouraged me to do so. I wish your wife and family the very best of luck.

Flight Nurse, I hope I am never in a position to have to employ someone like you for medical assistance to a loved one. Empathy is a prerequisite for someone caring for, or advising, a gravely ill patient and family. Instead, you appear hectoring, patronising and minimising.

From the wife's point of view I suspect it is comforting to have a close family member like her daughter assisting. She will know her routine and will be used to helping her with hygiene and toileting tasks in the domestic environment. This is undignified enough without further exposing the wife's personal needs to the assistance of others less familiar with her particular needs on a cramped and tiring long flight.

It must have been immensely comforting for your wife to have your daughter so close. And for your daughter not to have to worry about her mother far away in Denmark.

As to this rush to absolve BA of blame, I expect you realise now that perhaps you could have called ahead. But the fact remain that all the airlines could have dealth with this situation better as it arose. I once wrote to Virgin complaining about the way they treated myself, but more specifically, a permanently disabled passenger, stating that I would never fly with them again as a result of it (and haven't).

They ignored it but I got the CAA involved and Virgin suddenly sprang into action. They replied saying they were sorry that I would never fly with them again and here was a £100 voucher to spend on my next flight! I share your frustration at offering compensation which is difficult to spend.

At the very least, your post will be invaluable to others who have to plan and undertake such a demanding journey. God bless.

mkjr Jan 15, 2012 2:10 pm


Originally Posted by brcw (Post 17811313)
For everyone that expressed concerns that everything in Denmark rested solely on the shoulders of a 17 year old, rest assured that my wife's sister was there also, but had traveled Brisbane to Nice on a pre-existing booking and added an onwards leg to Copenhagen. She and her partner were there until after my wife departed to return home.

My wife and daughter finished up taking a more direct route home, CPH-DXB-BNE, in first class with Emirates, and this included a transit hotel in the Dubai airport terminal. The original BA return trip has been re-scheduled to October, when she may make a return visit to the clinic.

For those who are interested, the treatments have resulted in a fairly significant drop in my wife's "tumor markers" from arrival to departure from the clinic, and she is now maintaining many of those treatments at home. She has advanced metastatic cancer, but there are some positive signs.

some positive news. Getting my fathers updated counts after new treatments is hard. Sorry you are going through this.

FlightNurse Jan 15, 2012 8:34 pm

You have made some interesting accusation so please do show me where i did not show "Empathy" towards the OPs wife?

The real issue is, the OP placed too much blame on the airlines and not himself. Also to send a 17 yr old out and be the care giver while traveling half way around the world, was wrong. NOw if this is not showing empathy then so be it.





Originally Posted by EDInil (Post 17818219)
Plus 2. I often read this forum but have never been prompted to register before. The OP's post encouraged me to do so. I wish your wife and family the very best of luck.

Flight Nurse, I hope I am never in a position to have to employ someone like you for medical assistance to a loved one. Empathy is a prerequisite for someone caring for, or advising, a gravely ill patient and family. Instead, you appear hectoring, patronising and minimising.

From the wife's point of view I suspect it is comforting to have a close family member like her daughter assisting. She will know her routine and will be used to helping her with hygiene and toileting tasks in the domestic environment. This is undignified enough without further exposing the wife's personal needs to the assistance of others less familiar with her particular needs on a cramped and tiring long flight.

It must have been immensely comforting for your wife to have your daughter so close. And for your daughter not to have to worry about her mother far away in Denmark.

As to this rush to absolve BA of blame, I expect you realise now that perhaps you could have called ahead. But the fact remain that all the airlines could have dealth with this situation better as it arose. I once wrote to Virgin complaining about the way they treated myself, but more specifically, a permanently disabled passenger, stating that I would never fly with them again as a result of it (and haven't).

They ignored it but I got the CAA involved and Virgin suddenly sprang into action. They replied saying they were sorry that I would never fly with them again and here was a £100 voucher to spend on my next flight! I share your frustration at offering compensation which is difficult to spend.

At the very least, your post will be invaluable to others who have to plan and undertake such a demanding journey. God bless.


EDInil Jan 16, 2012 5:38 am


Originally Posted by FlightNurse (Post 17820805)
You have made some interesting accusation so please do show me where i did not show "Empathy" towards the OPs wife?

The real issue is, the OP placed too much blame on the airlines and not himself. Also to send a 17 yr old out and be the care giver while traveling half way around the world, was wrong. NOw if this is not showing empathy then so be it.

You are too judgemental. It is not 'wrong' to 'send' a 17 year old. The point I was making is that sufferers need emotional as well as practical support. Sometimes these overlap (hygiene/toilet needs/dressing etc).

Neither of us knows if the girl volunteered to go or simply refused to stay behind and worry about her mother when her presence would afford her comfort and emotional stability. It very much depends on the personality and abilities of the teenager in question. As her mother had been ill for a while, this will probably have matured the girl. So we cannot assume the OP was 'wrong' to send her. His holistic approach to the journey may have been perfectly valid.

FlightNurse Jan 16, 2012 12:54 pm

Call me whatever you like, however I know more about Cancer and the effects it plays on the human body then you will ever know.

Fact, once cancer has metastasis there is no cure, there is treatment to slow the spread of cancer.
Fact, Bone Cancer (this includes Spine) is the most painful type of cancer anyone can have.
Fact, There is no cure for bone cancer.

I have seen too many families "chase" for that Miracle cure that cost thousands of dollars to do what, slow the processe down and at the same time the patient continues to suffer in pain.

People treat pets much more humanly then they treat thier loved one, why is that?

So according to you I'm Judgement, hardly, I know the effects that cancer play on the whole family as well as the patient, you Sir, have no idea what you are talking.


Originally Posted by EDInil (Post 17822162)
You are too judgemental. It is not 'wrong' to 'send' a 17 year old. The point I was making is that sufferers need emotional as well as practical support. Sometimes these overlap (hygiene/toilet needs/dressing etc).

Neither of us knows if the girl volunteered to go or simply refused to stay behind and worry about her mother when her presence would afford her comfort and emotional stability. It very much depends on the personality and abilities of the teenager in question. As her mother had been ill for a while, this will probably have matured the girl. So we cannot assume the OP was 'wrong' to send her. His holistic approach to the journey may have been perfectly valid.


mkjr Jan 16, 2012 1:32 pm


Originally Posted by FlightNurse (Post 17824543)
Call me whatever you like, however I know more about Cancer and the effects it plays on the human body then you will ever know.

well it is settled then.

Gatwick Alan Jan 16, 2012 2:40 pm

Originally we were discussing the travelling arrangements in a medical situation.

I dont know if i am alone in this but i find it entirely inappropriate that we are now discussing the medical conditions and cures.

Regardless of who is right or wrong, i dont think it right for the OP to have to be reading this as it may cause distress.

sultanvinegar Jan 16, 2012 3:28 pm


Originally Posted by FlightNurse (Post 17824543)
Call me whatever you like, however I know more about Cancer and the effects it plays on the human body then you will ever know.

Fact, once cancer has metastasis there is no cure, there is treatment to slow the spread of cancer.
Fact, Bone Cancer (this includes Spine) is the most painful type of cancer anyone can have.
Fact, There is no cure for bone cancer.

I have seen too many families "chase" for that Miracle cure that cost thousands of dollars to do what, slow the processe down and at the same time the patient continues to suffer in pain.

People treat pets much more humanly then they treat thier loved one, why is that?

So according to you I'm Judgement, hardly, I know the effects that cancer play on the whole family as well as the patient, you Sir, have no idea what you are talking.

:td:
This post reminds me that the most dangerous people in medicine are the ones that don't understand the limits of their education and training. It would be arrogant coming from a Professor of Oncology, never mind from someone with slightly lesser qualifications...

exilencfc Jan 16, 2012 4:56 pm


Originally Posted by Gatwick Alan (Post 17825165)
Originally we were discussing the travelling arrangements in a medical situation.

I dont know if i am alone in this but i find it entirely inappropriate that we are now discussing the medical conditions and cures.

Regardless of who is right or wrong, i dont think it right for the OP to have to be reading this as it may cause distress.

+1, and very glad to hear the OP's wife is improved.

FlightNurse Jan 16, 2012 5:30 pm

We were until I was being attack by a newbie.


Originally Posted by Gatwick Alan (Post 17825165)
Originally we were discussing the travelling arrangements in a medical situation.

I dont know if i am alone in this but i find it entirely inappropriate that we are now discussing the medical conditions and cures.

Regardless of who is right or wrong, i dont think it right for the OP to have to be reading this as it may cause distress.


FlightNurse Jan 16, 2012 5:33 pm

However I have the qualification to make the statements, also what is a professor of Oncology? I surely wouldn't want a Ph.D type treating someone in the medical field.


Originally Posted by sultanvinegar (Post 17825468)
:td:
This post reminds me that the most dangerous people in medicine are the ones that don't understand the limits of their education and training. It would be arrogant coming from a Professor of Oncology, never mind from someone with slightly lesser qualifications...


Moomba Jan 16, 2012 11:46 pm

I am calling time on this thread.

The OP has come back with an update to the situation and this thread has moved on from a discussion about a trip.

Moomba
Moderator: Trip Reports


All times are GMT -6. The time now is 4:42 pm.


This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.