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Looks like the majority of people responding here believe that calling a stranger by the first name is inappropriate!
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Originally Posted by 4Health
(Post 13907221)
Call me new age, but I think the over formalization of society has run its course. My new doctor even introduced himself as "Hi, I'm Frank", no more "Hi, I'm Dr. So and So". I actually prefer it, instead of putting himself up on a pedestal, it shows me that they are there to be my partner. I think last names should be reserved for government forms. But at the same time, I completely understand where you are coming from, I have family from an asian country and they call each other by their last names, not first. So instead of say, "hey first name, come over here", they say "hey last name, come over here". It was weird to me at first, but I've grown used to it.
I think this has a lot to do with upbringing. |
Got a lot of enjoyment out of this thread (and a few laughs--had to think hard for a minute to figure out what "DYKWIA" stands for).
I too am Chicago-based, and those of us here are forced to choose between the Two Evils (UA and AA). I've been a UA loyalist for some time, though I have no moral problem venturing to the Dark Side when price and schedule/destination are right (such as on the rare occasion that I'm in Latin America, though the UA/CO merger will likely change that). That being said, I generally find the service to be more consistent, if not friendly, on UA than on AA (though I did have a particularly agreeable AA FA slip me an extra little bottle of Jack Daniel's for free in Y once). Unfortunately, UA's fares seem higher to the places I tend to go. I also like AA's awards program better than UA's, but I only fly between 25,000-40,000 miles per year--about half of which is usually not on UA or its partners--which is not enough to really take full advantage of a frequent flier program. It's safe to say that neither airline offers the total package, but as has been mentioned before, not a whole lot can be expected of a US-based carrier. I'll be flying AA ORD-MIA-LIM and back next month, and while I wasn't excited about having to fly American, the price was right. Oh, and while I get both sides of the first name/surname argument, I would think that crews should opt for the title and surname unless specifically instructed by the passenger to address him/her by first name. I appreciate being addressed as Mr... in a hospitality setting, but I also am very quick to invite people to call me by my first name. It shouldn't ruin a flight, but I can see where being called "Bob..." or whatever would contribute to the overall negative impression that this crew seems to have given. Totally different story in Y (where I usually sit), where you get what you pay for. |
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