which computer reservation system?
 

Hi everyone, I’ve been applying for jobs for a very long time now, I want to work in the reservations and sales department of an airline. Having applied many times, I get the same sorry to inform you have not been successful. I have a great amount of customer service experience and sales experience, as well as a degree. I think my main problem, is that I don’t have experience or have not been trained in any of the four main computer reservation systems, such as Amadeus, SABRE, Galileo, Worldspan.

So I’ve decided that I should apply for one of the above CRS training course, the problem is, which one to go for? My instincts tell me go for Amadeus, but I’m not sure. So I was wondering if anyone could help me out. If it helps I also live in London, Not sure if that makes a difference.

Look forward to your replies.

Amadeus, for Europe. Worldspan was bought out / merged with Galileo by a company called Travelport. Presumably, the GDSs will merge and when that happens, maybe you can add a second training to your resume; and only have to take one class to cover many more carriers.

Good luck to you!

Hi Lisan many thanks for your reply,

I still really dont know which one to go for, I was keen on Sabra, as many of the top airline in the world use Sabra, but then i think i should got for Galileo!!! Its so confusing lol

I work for a big national travel company in the UK and we use Amadeus, I know some of our competitors use Worldspan but once you learn one then the rest are pretty easy to pickup

Our company is using Galileo at the moment and I used to use Worldspan. Have to say I like Galileo more and yes once you know how to use one GDS it's pretty easy to learn another. (took me a week to switch from Worldspan to Galileo but it did take me longer to learn all the advance commands.)

I would say boil you choice down by location

Sabre seems to be the number 1 GDS over here in the US while Amadeus seems to be number 1 over in Europe....however, I do know there are still plenty of worldspan and galileo users

You need to be clearer in your goal. If you want to work for an airline, there are quite a number of systems used for airline reservations. Travel agencies have the primary 4 GDS's (Sabre, Galileo, Worldspan, and Amadeus). Many airlines use other reservations systems (SITA, Navitaire, "home grown"), but many are also "hosted" in a particular GDS.

It is true that these systems are very much alike, so once you are trained on one, the concepts should be familiar and learning a new one should be relatively easy. In general, Amadeus would be the best background knowledge for working for a European carrier. Domestic US, it would not seem to make a great difference unless you had a specific airline you wanted to go for.

Fewer and fewer ! :)