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-   -   Which fare rule trumps which? (https://www.flyertalk.com/forum/travelbuzz/717917-fare-rule-trumps.html)

squidwranglr Jul 24, 2007 3:13 pm

Which fare rule trumps which?
 
I am trying to change the dates of travel on a round-trip from San Francisco to Bodrum (Turkey) on Turkish Airlines booked via Orbitz. The fare rules are somewhat ambiguous in that they include at the very beginning:

NOTE - TICKET MAY BE UPGRADED TO TAFP RULE 4605 H-AP3M TYPE FARE PROVIDED THE FARE DIFFERENCE IS PAID PLUS A CHARGE OF USD 150.00.

but then a number of sentences later say:

CHANGES BEFORE DEPARTURE CHANGES NOT PERMITTED

My (naive) interpretation is that the first clause gives me an out of paying a fare difference and a penalty to change the ticket to a different fare basis, but Orbitz is interpreting the latter sentence to be trumping the earlier one and not letting me make any changes. That really doesn't make sense to me because the fare rules already say that changes can be made after departure with a simple penalty:

AFTER DEPARTURE CHARGE USD 150.00.

Can someone who has more experience with fare basis interpretations give me their read of the situation?

Thanks much in advance! The full fare basis is included below.

Berend


Fare basis code: KKWAP1MN
CANCELLATIONS BEFORE DEPARTURE TICKET IS NON-REFUNDABLE. NOTE - TICKET MAY BE UPGRADED TO TAFP RULE 4605 H-AP3M TYPE FARE PROVIDED THE FARE DIFFERENCE IS PAID PLUS A CHARGE OF USD 150.00. PENALTY DOES NOT APPLY TO INFANTS UNDER 2 YEARS OF AGE NOT OCCUPYING A SEAT. AFTER DEPARTURE TICKET IS NON-REFUNDABLE. CHANGES BEFORE DEPARTURE CHANGES NOT PERMITTED. NOTE - CHANGES ARE PERMITTED TO DATE OR ROUTING OF DOMESTIC TR SEGMENTS WITHOUT PENALTY. IF THE CHANGE CREATES A CHARGED STOPOVER OR INCREASES THE FARE-ONLY THE DIFFERENCE MUST BE PAID. AFTER DEPARTURE CHARGE USD 150.00. NOTE - PENALTY DOES NOT APPLY TO INFANTS UNDER 2 YEARS OF AGE NOT OCCUPYING A SEAT. ------- CHANGES ARE PERMITTED TO DATE OR ROUTING OF DOMESTIC TR/US SEGMENTS WITHOUT PENALTY. IF THE CHANGE CREATES A CHARGED STOPOVER OR INCREASES THE FARE-ONLY THE DIFFERENCE MUST BE PAID.

grouse Jul 24, 2007 4:10 pm

deleted

Bobster Jul 24, 2007 5:31 pm

What the heck is TAFP Rule 4605? A Google search leads back to FlyerTalk (not this thread, a different one) but even that is simply a quote that doesn't explain what it means.

KVS Jul 24, 2007 7:19 pm

Welcome to FT!

Looking at the properly-formatted version of the fare rules, you can see that the "CHANGES NOT PERMITTED" is listed in the "CHANGES" sub-section. "TICKET MAY BE UPGRADED" is listed under "CANCELLATIONS".

So yes, you can cancel the ticket and apply its value (less the $150 USD penalty) to another ticket (of the specified fare type). This is not considered a change, and the fact that changes are not permitted is irrelevant.

[KVS Availability Tool 2.8.5/Platinum - DotRes: SFO-BXN/TK/KKWAP1M/1290 USD]
Code:

PENALTIES:

  CANCELLATIONS

  BEFORE DEPARTURE
  TICKET IS NON-REFUNDABLE.
  NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING.
  TICKET MAY BE UPGRADED TO TAFP RULE 4605 H-AP3M
  TYPE FARE PROVIDED THE FARE DIFFERENCE IS PAID
  PLUS A CHARGE OF USD 150.00.
  ----
  PENALTY DOES NOT APPLY TO INFANTS UNDER 2 YEARS
  OF AGE NOT OCCUPYING A SEAT.

  AFTER DEPARTURE
  TICKET IS NON-REFUNDABLE.

  CHANGES

  BEFORE DEPARTURE
  CHANGES NOT PERMITTED.
  NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING.
  CHANGES ARE PERMITTED TO DATE OR ROUTING OF
  DOMESTIC TR SEGMENTS WITHOUT PENALTY. IF THE
  CHANGE CREATES A CHARGED STOPOVER OR INCREASES THE
  FARE-ONLY THE DIFFERENCE MUST BE PAID.

  AFTER DEPARTURE
  CHARGE USD 150.00.
  NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING.
  PENALTY DOES NOT APPLY TO INFANTS UNDER 2 YEARS
  OF AGE NOT OCCUPYING A SEAT.
  ------
  CHANGES ARE PERMITTED TO DATE OR ROUTING OF
  DOMESTIC TR/US SEGMENTS WITHOUT PENALTY.  IF THE
  CHANGE CREATES A CHARGED STOPOVER OR INCREASES THE
  FARE-ONLY THE DIFFERENCE MUST BE PAID.



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