Rudest Airline Crew
Aug 16, 2006, 11:46 am
#16
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Originally Posted by Emma65
NWA - never again.
Aug 16, 2006, 11:47 am
#17
Join Date: Apr 2005
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As for rude CDG-based UA flight attendants, you don't have to worry anymore... that base has been closed.
A close friend of mine is a UA FA, and he says the worst passengers overall for rudeness and being overly demanding are those in Business Class. He says the first class pax generally behave themselves and either sleep or get their work done. Business Class, on the other hand, can be very demanding and think they're super special. Just his opinion.
A close friend of mine is a UA FA, and he says the worst passengers overall for rudeness and being overly demanding are those in Business Class. He says the first class pax generally behave themselves and either sleep or get their work done. Business Class, on the other hand, can be very demanding and think they're super special. Just his opinion.
Aug 16, 2006, 12:20 pm
#18
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Originally Posted by BearX220
When my wife and I play the worst-flight-ever game, we always come back to a NW 747 service LGW-BOS. (This was several years ago when NW ran a transat minihub out of BOS Terminal E.) The crew hated their jobs, each other and the passengers and spent 7+ hours alternately hiding from their customers and screaming at them. It was the worst longhaul flight service I've ever experienced, bar none. I never fly NW longhaul anymore.
Aug 16, 2006, 1:07 pm
#19
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Join Date: Jul 2005
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I haven't encountered an outwardly rude FA. My experiences go from they're doing their job basics to they're going the extra mile. I flew on NWA recently the day after they shot down NWA's last offer. You could see some strain on the FA's and I didn't like one's comment that he would give me 6 months until I needed karpal tunnel surgery for my hand.
That being said, I do fully realize that they're putting their best face on and going forwards while knowing that they might have to take a 20% pay cut and that will likely have a big implication on their family. They get leeway from me for that very reason. For that person who said they won't fly NWA again ever, you might want to consider that.
That being said, I do fully realize that they're putting their best face on and going forwards while knowing that they might have to take a 20% pay cut and that will likely have a big implication on their family. They get leeway from me for that very reason. For that person who said they won't fly NWA again ever, you might want to consider that.
Aug 16, 2006, 3:47 pm
#21
Join Date: Aug 2006
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Saftey vs service
Originally Posted by slickalick
Whilst i understand and appreciate that cabin crew do endure certain stresses that are entirely unique to their profession - they are still in the service industry - not the safety and security industry.
If you are incapable of treating someone with the least bit of respect then one would suggest that this is not the career for you. I've had some great crews who worked hard and provided service with a smile under the hardest conditions - but i cannot understand the ones who seem to go out of their way to make sure your trip is memorable for the wrong reasons.
I used to work in the service industry - and i shudder to think what would happen to my business if my chambermaids or waiters were treating customers like how cabin crew treat customers - i'd be out of business in a flash. I think that a lot of the airliners are now waking up to that reality.
If you are incapable of treating someone with the least bit of respect then one would suggest that this is not the career for you. I've had some great crews who worked hard and provided service with a smile under the hardest conditions - but i cannot understand the ones who seem to go out of their way to make sure your trip is memorable for the wrong reasons.
I used to work in the service industry - and i shudder to think what would happen to my business if my chambermaids or waiters were treating customers like how cabin crew treat customers - i'd be out of business in a flash. I think that a lot of the airliners are now waking up to that reality.
Last edited by sfo; Aug 16, 2006 at 3:51 pm Reason: forgot a word
Aug 16, 2006, 4:09 pm
#22
Join Date: Jul 2004
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Originally Posted by Globaliser
It's a very common joke in the industry, and not necessarily derogatory. Another PPlace has a forum dedicated to "Passengers and SLF", and many of us SLF refer to ourselves as such.
Aug 16, 2006, 6:48 pm
#24
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Originally Posted by IslandBoy
Before reading their postings I always paid cabin crew professional courtesy due to a safety professional, paid attention to the safety demo, said please and thank you and if I ever ask for anything out of their service order always said, " whenever you are next free may I please...." No more!!! Now as far as I'm concerned they are just wait help on a fast moving object.
What you're saying is that you're going to let the attitudes of a few people who may or may not actually be flight attendants justify your decision to give up basic manners?
Aug 16, 2006, 7:54 pm
#25
Join Date: Feb 2003
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All of the US legacy FAs are just "OK" with a few really good ones sprinkled in from time to time.
I have generally had better expieriences with FAs from foreign carriers like AF, BA, KLM ect..........
I stopped paying attention a long time ago.
I have generally had better expieriences with FAs from foreign carriers like AF, BA, KLM ect..........
I stopped paying attention a long time ago.
Aug 16, 2006, 9:51 pm
#26
Join Date: Dec 2002
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Originally Posted by Bruiser
I think if you fly enough you run into rude ones and good ones on any airlines, exception being SQ. It is amazing what a difference pleasant FAs can make in the whole plane - people relax. And considering what we all have to go through to even get on board, I think it is the FAs job to try to help us relax. By the way, get rid of the loud music!!
'Nuff said.
Aug 16, 2006, 11:27 pm
#28
Join Date: May 2006
Posts: 515
Originally Posted by UNITED959
I can say, however, I've had the best crew of my life on UA, and I've had the worst crew of my life on UA.
Best crew - UAL - they pretty much rock all others out of the park.
Worst fellow passengers - last summer, I was seated about 7 rows from the back of the plane. A woman on crutches, tears streaming down her face, was trying to make it to her seat in the very last row. Due to some misunderstanding/glitch she and her husband were put in the very last row instead of one near the front of the plane. She walked by so many people, but nobody offered their seats to them.
I asked the woman sitting next to me if she were willing to move back to the back to their seats - it was only a few rows to us - but a difficulty to them. We quickly moved back, and got free drinks/certs in coach (thanks crew!).
It was unquieting to be with so many others that had watched her struggle for 20+ rows and not taken any action.
Aug 16, 2006, 11:38 pm
#29
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I didn't wanna comment but ...
I could swear that passengers could be involuntarily re-seated to accomodate this situation? I am also fairly certain that there are wheelchairs available? There seems to be something missing here, and it seems that it's something to do with the airline, not the mean fellow passengers? 
