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-   -   Consolidated Thread: Priority Pass for Airport Lounges [through 2012] (https://www.flyertalk.com/forum/travelbuzz/3848-consolidated-thread-priority-pass-airport-lounges-through-2012-a.html)

fabricoftruth Oct 19, 2005 12:06 pm

Could you tell me what "VERY BASIC" would mean? Does this mean that the lounges that PP gives you access to in London [they claim to have access to 6 lounges in London Heathrow (,Terminal 1 International,Terminal 2 International,Terminal 3 International,Terminal 4 International)] arent the better ones?

Thanks!

bdabird Oct 19, 2005 12:11 pm

Can't tell you about London specifically but works for me so far...

micro Oct 19, 2005 12:20 pm

Priority pass works as advertised.

Haven't used any of them in London. The 6 in London Heathrow would be as follows:

1.
Airport LONDON,Heathrow
Lounge TRAVELEX BUSINESS CENTRE, HEATHROW
Location Landside - the Lounge is located in the Queens Building. Access is by covered walkway from Terminals 1 and 2. Follow signs to 'Business Centre'.
Opening Hours 07.00 - 19.00 Monday - Friday. Hours may be subject to change. Closed: Saturday & Sunday.

2.
Airport LONDON,Heathrow
Terminal Terminal 1 International
Lounge SERVISAIR GLOBEGROUND LOUNGE
Location Airside - proceed through Passport Control, turn right at 'World of Whiskies' and take the lift/stairs to the 2nd floor. Follow signs along the balcony. Please be advised that the Lounge is NOT available for domestic UK flights and departures to the Republic of Ireland - International only.

3.
Airport LONDON,Heathrow
Terminal Terminal 2 International
Lounge SERVISAIR GLOBEGROUND LOUNGE
Location Airside - proceed through Passport Control, take the escalator/lift to the 2nd floor and follow signs along the balcony.

4.
Airport LONDON,Heathrow
Terminal Terminal 3 International
Lounge KUWAIT AIRWAYS - OASIS LOUNGE
Location Airside - through the main Departure Lounge and doorway 12A. Pass Duty Free and a set of doors and take the stairs/lift to the 1st floor. The Lounge is situated to the right.

5.
Airport LONDON,Heathrow
Terminal Terminal 3 International
Lounge SERVISAIR GLOBEGROUND LOUNGE
Location Airside - proceed through Departures into the Departure Lounge. Go through the doors towards Gates 2-55 and follow signs to Gate 12A. Take the lift or stairs to the 2nd floor, go through the double doors, turn right and follow the corridor round.

6.
Airport LONDON,Heathrow
Terminal Terminal 4 International
Lounge HOLIDECK LOUNGE
Location Airside - the Lounge is located at Departure Gate 17.
Opening Hours 05.30 - 22.00 daily.

here Oct 19, 2005 12:21 pm

Priority Pass works very well, it is a great program. The lounges are also listed on their website. Don't worry, what they say they have, they have. It is a real international lounge access program and is great for people with limited status or whom may not have their status airline lounge available. ^

The _Banking_Scot Oct 19, 2005 12:24 pm

Hi,

I have used the priority pass card at quite a few airports and it is great where your normal status would not work ie HP Clubs in LAS/PHX, Delta CRC in MCO and MUC etc.

Regards

TBS

DavidNZ Oct 19, 2005 1:18 pm

Have used it primarily @ LHR. Servisair lounges aren't that flash, but the staff are impressively helpful. I spent a few hours once sleeping in the smoking room @ T3 LHR as I had a nasty headache. Not many people smoke anymore, so it wasn't as smoky as you might think. The main lounge tends to be crowded.

DavidNZ Oct 19, 2005 1:19 pm

Let me clarify my last post a bit: the Servisair lounge @ LHR isn't that flash (at least not compared to, say, SQ's). I think that's the only one I've actually used, so can't speak for the others.

JOUY31 Oct 19, 2005 1:58 pm

There is no Priority Pass lounge in CDG Terminal 2.

the_traveler Oct 19, 2005 2:45 pm

I've used Priority Pass at many different airports with no problem.

And they're adding more in the US now. (Most AS lounges are being added!)

McCoy Oct 19, 2005 2:58 pm

I've used it all over.. the lounges are usually the generic basic ones, and definitely not the fancy exclusive 'Clubhouses'. But if it's in the book, you will get in without hassle...

Athena53 Oct 19, 2005 5:24 pm

I'm in my second year and planning to sign up again. We've used it in ZRH, BUD, PRA, EDI, LHR and probably some places I've forgotten. No single airline club card would be likely to give is that breadth. We used the ServisAir lounge in LHR. A little weird to have a coin-op computer for the Internet, but it works! Rest of the lounge was just fine. We have never had a problem with the card being accepted at listed lounges or being given different treatment.

Good coverage in the US except nothing in SLC, CVG or CLT so far. I find that odd since they're major hubs. But, when I read about the SEA Admiral's Club closing down I looked at the PriorityPass listing: there are 3 available lounges in SEA, none of them the AC. Also very nice not to be at the mercy of one airline's openings and closings.

If you search here on PriorityPass you'll probably get some more info.

the_traveler Oct 20, 2005 8:01 am

Deleted

love2travel Oct 20, 2005 10:38 am

I've used them for years - never a complaint.

NOLAnwGOLD Oct 20, 2005 6:21 pm

it seems to have great international coverage but not as great in the US, though that seems to be improving since I last looked into it all about 2 years ago when I decided to go for the AMEX Plat card instead since I do most flying in the US and on Skyteam airlines....I do recall that the NW DTW WorldClub won the best PP lounge for 2005 last time I was there....it is a great lounge

stimpy Oct 21, 2005 9:52 am

In the last week I've used it at LYS and AMS. I use it at the Holodeck lounge at LHR T4 which I think is a fine lounge. I've used at UA RCC clubs in BWI and PDX. I have lots of airline status, but even though I can use the KL lounge at AMS for instance (with my FB Plat card), the PP lounge is a bit closer to the gates I fly out of and less crowded.

flyingcat Oct 27, 2005 8:57 am

When you use priority pass do they ask to check your ticket or is the card enough? I frequently get a buddy pass from an airline friend and I know that some lounges do not want any non-revs, but is this a problem if you use priority pass?

fabricoftruth Oct 27, 2005 9:02 am


Originally Posted by flyingcat
When you use priority pass do they ask to check your ticket or is the card enough? I frequently get a buddy pass from an airline friend and I know that some lounges do not want any non-revs, but is this a problem if you use priority pass?


some of the folks earlier on this thread seem to imply that they really dont care what airline / class you are booked on. I would assume that means they dont care that you are non-rev. I am planning to buy it for christmas - will post an update on what I experience next year [like that would really help or answer your question :( ] .. will be doing a lot of intl trips next year, so I think it might be useful (hope so)

love2travel Oct 27, 2005 9:06 am


Originally Posted by flyingcat
When you use priority pass do they ask to check your ticket or is the card enough? I frequently get a buddy pass from an airline friend and I know that some lounges do not want any non-revs, but is this a problem if you use priority pass?

I don't recall ever being asked - remember the lounges get paid every time you use your pass.

fabricoftruth Oct 27, 2005 9:16 am


Originally Posted by love2travel
I don't recall ever being asked - remember the lounges get paid every time you use your pass.

Thats good to know - I thought the lounges get a (flat) fee to be part of the network, but no marginal revenues from having PP users there (or if their fee structure is a step function of sorts). But That was part of my original concern when I started asking around about PP.

love2travel Oct 28, 2005 9:45 am


Originally Posted by fabricoftruth
Thats good to know - I thought the lounges get a (flat) fee to be part of the network, but no marginal revenues from having PP users there (or if their fee structure is a step function of sorts). But That was part of my original concern when I started asking around about PP.

I think I should clarify that I have no inside information about Priority Pass - what I do know is that they charge me each time I use one of the clubs.

Points Scrounger Oct 28, 2005 9:55 am


Originally Posted by Athena53
Good coverage in the US except nothing in SLC, CVG or CLT so far. I find that odd since they're major hubs. But, when I read about the SEA Admiral's Club closing down I looked at the PriorityPass listing: there are 3 available lounges in SEA, none of them the AC. Also very nice not to be at the mercy of one airline's openings and closings.


FYI, The SEA DL club is pretty convenient to the AA gates. No, they cannot help with AA bookings/upgrades/flight status, etc. However, if you're looking for somewhere to crash, it's a great alternative (unlike AA, DL has free hooch). CO Pres Club is right by the WN gates. I don't know much about the NW and UA clubs as they are in satellite terminals. If AS comes online, then SEA would be covered pretty much through the airport! :)

As for non-revving, I've never had an agent ask for a ticket. They'll want your PP card and a photo I.D. with matching name (as the card is definitely non-transferable). Agents have been very nice; I've always been treated as well as a "regular" club member at each location.

Redhead Oct 29, 2005 1:27 pm

Great thread. Thanks. I'm considering it myself too. Will post if I actually get it

Points Scrounger Oct 29, 2005 1:57 pm

I'd urge you to try it for a year - if you aren't thrilled with it, don't renew.

Last couple of times I've used it were worth the money alone ...

Redeye SEA - BOS on Alaska that arrived slightly earlier than 7AM scheduled time. Made my way over to Cape Air check-in desk to learn that they would not be open to give boarding passes for almost another 2 hours. The nearby CO Club (located "landside" of security) was open and empty. ^

Southwest connection through PHX. Airport was a madhouse/zoo/mob scene. HP Club was relatively empty. ^

LH835 Oct 29, 2005 3:58 pm

Hello fellow FTers,

as I'm considering to become a member of priority pass, does anyone know which lounges they use exactly in Germany and Austria? Couldn't find a detailed lounge directory on their homepage, only the airports where there is a lounge.

As the flight are often done from different terminals it would be interesting to know, which lounge exactly can be used, thus some input would really be appreciated to consider if its worth the money or not.

Thanks in advance!

Cheers - Bastian

obs Oct 29, 2005 4:23 pm

In Austria it is the grand danube lounge located airside. Nice lounge & good facilities. In Germany they have lounges at Berlin (Tegal,Schonfeld & Tempelhof). Also Bremen, Cologne/Bonn, Dortmund, Dusseldorf, Frankfurt, Hamburg, Hanover, Munich, Munster & Nuremberg.

Hope this helps

LH835 Oct 29, 2005 5:14 pm


Originally Posted by obs
In Austria it is the grand danube lounge located airside. Nice lounge & good facilities. In Germany they have lounges at Berlin (Tegal,Schonfeld & Tempelhof). Also Bremen, Cologne/Bonn, Dortmund, Dusseldorf, Frankfurt, Hamburg, Hanover, Munich, Munster & Nuremberg.

Hope this helps

Yes it helps, thanks!

Have you any information which lounge they exactly use in DUS, MUC and FRA?

Would be interesting as I often depart from different terminal dependant on the carrier.

fabricoftruth Oct 29, 2005 5:14 pm


Originally Posted by obs
In Austria it is the grand danube lounge located airside. Nice lounge & good facilities. In Germany they have lounges at Berlin (Tegal,Schonfeld & Tempelhof). Also Bremen, Cologne/Bonn, Dortmund, Dusseldorf, Frankfurt, Hamburg, Hanover, Munich, Munster & Nuremberg.

Hope this helps

Not sure if this was the Grand Danube lounge - I was flying through Vienna on my way from Lubjliana to Frankfurt and used this lounge (wasnt using PriorityPass then - was flying Adria/Austrian). It was airside; - you had to walk up a narrow flight of stairs almost made you wonder where you were heading. Was small, but comfortable. Is there another in VIE that PP might have access to?

monitor Oct 29, 2005 5:16 pm


Originally Posted by LH835
Hello fellow FTers,

as I'm considering to become a member of priority pass, does anyone know which lounges they use exactly in Germany and Austria? Couldn't find a detailed lounge directory on their homepage, only the airports where there is a lounge.

As the flight are often done from different terminals it would be interesting to know, which lounge exactly can be used, thus some input would really be appreciated to consider if its worth the money or not.

Thanks in advance!

Cheers - Bastian

As was mentioned on another thread recently, there is a PDF file distributed by Priority Pass which lists all of the locations. I have one downloaded and can send it to you if you PM me with your email address.

NW.BTR.Than.The.Rest Oct 30, 2005 7:47 am

PriorityPass is a good program
 
I was a member of PP for about 4 years. Most of my travel is leisure, so I don't spend much time in airports waiting for standby situations to clear nor am I affected by changes in business meetings etc.... The first year unlimited use was only something like $250 with a BESTFARES.COM special. It has gradually crept up to what I believe now is $400.

Another reason I dropped the program is that I am Platinum in WorldPerks (SkyTeam Elite Plus) and this permits unlimited use of Skyteam lounges both domestically and internationally WHILE FLYING ON AN INTERNATIONAL ITINERARY. This was where I most utilized PP because of usually getting to the international airport a little early. Finally, no initiation into WorldClubs for PE and a discounted rate led me to join WC for use when I am on domestic only itineraries.

The biggest negative to the WC membership is that it is only good for DL crown rooms if you are flying Delta coded flights that day.

While a member of PP, I never had a problem finding a lounge that took it in 100% of my travels. Usually, the PP logo is displayed prominently at the lounge entrance along with other affiliated lounge programs.

Happy Travels! Do check out BestFares.COM to see if they still offer some sort of discount. If I recall the discount just about paid for my membership (otherwise worthless membership I might add) to Bestfares.Com.

TechnoOenology Oct 30, 2005 8:56 am

Useful program
 
I agree with the previous posters - I've used Priority Pass for years all over the world and it always works (I've even had to have faxed confirmation of membership when I lost a card - and that worked).

One thing to bear in mind if you are thinking of joining for a particular itinerary: make sure they have a lounge in the terminal that you are flying from. Some big airports don't have a Priority Pass lounge in the bit of the airport you have access to for the airline you're travelling with (Chicago and Washington spring to mind).

Sometimes the lounge is a generic airport-run one, which can be a bit basic, but sometimes excellent. Sometimes they use one of the major airline's own lounges - it's very variable.

Sometimes the bill comes off your credit card many months later if it's from a far-flung location, and you don't have the pre-paid form of Priority Pass. I have also brought many friends along as guests, as long as you sign for them (ie you get billed later) they never seem to mind at the desk.

They do need to see your boarding pass - usually so they can tell you when your flight's ready to board.

T/Oe

Points Scrounger Oct 30, 2005 9:03 am


Originally Posted by TechnoOenology
They do need to see your boarding pass - usually so they can tell you when your flight's ready to board.

T/Oe


Note to non-revvers, etc.: Perhaps internationally they do, but not at domestic lounges in the USA.

ian001 Oct 30, 2005 11:13 am

I've been a member of Priority Pass for 18 months, and I've found it useful.

The Hollideck Lounge at LHR T4, whilst it doesn't compare to the airline lounges is, once you've got past the disinterested desk staff, a good lounge with plenty of different areas (flight oberservaton deck, quiet area, internet access etc) to pass the time whilst waiting for your flight.

It's worth noting that at some airports, you have a choice of more than one lounge.

At Geneva, you have a choice of the Swiss International Airlines Horizon lounge and the Salon Jet lounge. The Swiss lounge is, as you'd expect, a good lounge. The Salon Jet lounge feels like a waiting room and just doesn't compare.

In Canada, it's a shame that the Air Canada lounges are no longer part of the programme.

Overall, I've found Priority Pass good value for money, and certainly improves the travel experience. At LHR wandering aimlessly around the shops and sitting in the uncomfortable public areas is frankly depressing.

Dan6681 Oct 30, 2005 4:13 pm

Dus, Muc, Fra
 

Originally Posted by LH835
Yes it helps, thanks!

Have you any information which lounge they exactly use in DUS, MUC and FRA?

Would be interesting as I often depart from different terminal dependant on the carrier.

LH835,

From the last directory they sent me is the following.

DUS

Hugo Junkers Lounge - Intl. Terminal B
Swissport Lounge - Intl. Terminal C

FRA

Delta Crown Room - Terminal 2
Sky Club Lounge -Terminal 2

MUC

Atlantic Lounge -Terminal 1
Europa Lounge -Terminal 1
Delta Crown Room -Terminal B

danielonn Sep 25, 2008 11:35 pm

Priority Pass Opinions
 
I have the Priority Pass Membership through Bank of America with the Accolades AMEX Card. If you are with their Private Banking service you get all of your fees waived.

I was able to use my card at the Continental Airlines lounge at SFO on both my outbound and inbound flights from Maui. This card is a godsend as after checking in with United Airlines I walked over to Terminal 1 to the lounge.

The agent was very nice and the service was above my expectations. I enjoyed the endless complimentary alcohol and the snacks provided. Being able to read the newspaper and take a short nap before the flight allowed me to arrive to Maui relaxed.

Upon returning to SFO after a red-eye flight in First Class I was able to come to the lounge for coffee and an Irish Cream along with Bagels and fruit. It was a nice welcome since United only gave a snack.

I have heard so much about Priority Pass and in the many years of traveling and delays I had longed for airline club access. Now with PP any delays at airports with PP access will be a piece of cake.

I am even going to use the Continental Lounge at SFO since it is airside and I do not even need to be flying to conduct business meetings. For $27 dollars a guest this is a nice way to relax and enjoy the amenities.

I highly recommend PP to any travel guru who wants to arrive fresh even after a long flight in coach. Now if I have to go via Europe to Israel with the long layover I will plan to connect via an airport with PP access.

I think this will be a new requirement of mine when traveling to have lounge access.

abfab Sep 26, 2008 5:15 am


Originally Posted by danielonn (Post 10427958)
I am even going to use the Continental Lounge at SFO since it is airside and I do not even need to be flying to conduct business meetings.

You do need to be flying actually, even if the lounge is landside.

One of the conditions for lounge access on PP is that admittance to lounges is strictly subject to cardholders and any guests being in possession of a valid flight ticket for the same day of travel.

Diplomatico Sep 26, 2008 6:28 am

The other thing to keep in mind is that some PP lounges will be in terminals other than that on which you are flying and those terminals will NOT be connected, meaning you'll have to go through security again if you want to use the lounge (used to happen to me all the time FRA and MUC.)

That said, I've had PP for two years now and think it's a worthwhile program.

bostonbali Sep 26, 2008 7:08 am

I have been a Priority Pass holder for 3 years now, thanks to my credit card (Citi Chairman Card). Unforunately for me, there is a LOT of overlap with my NWA WorldClub lifetime membership. Seems that PP is in bed with NWA, CO and DL at many of the airports I fly into. Granted, I normally fly a ST carrier, perhaps that's why I'm seeing the same lounge that is open to both cardholders.

Either way, I wish there were some more higher-end lounges on the program. It is a good program for some of the smaller and more out of the way airports though.

Christopher Sep 26, 2008 10:58 am

I have been a member of Priority Pass for a few years now (through my American Express card), and I think it's worthwhile in itself. (I don't know that I'd pay for it separately though, but that depends how much you travel and how and where you travel.)

There is not always a lounge in the part of the airport that you're flying from, and in a few major airports or terminals there aren't any (the most obvious omission at the moment being London Heathrow Terminal Five, I suppose because only British Airways flies from there). But the programme seems to work well and is well run, and certainly there are a lot of lounges listed...

Athena53 Sep 26, 2008 4:43 pm

Sssshhh. Quit telling people or the lounges will get more crowded! :(

I was leaving on a 6 AM from LGA a couple of weeks ago and got to the airport just before "security" opened at 4:30 AM. I almost joined the line at Starbucks once I got airside and then saw the Crown Room Club straight ahead- and open for business. Thank you, PriorityPass.

goback Sep 26, 2008 7:56 pm


Originally Posted by abfab (Post 10428544)
You do need to be flying actually, even if the lounge is landside.

One of the conditions for lounge access on PP is that admittance to lounges is strictly subject to cardholders and any guests being in possession of a valid flight ticket for the same day of travel.

Is it possible to interpret this rule in a way that one can use a lounge as an arrival lounge?

For example you fly from AAA-BBB that morning and use the lounge at BBB on arrival, assuming that it is on the same day (which may not be possible on intercontinental journeys).

Any PP holders experienced this?

I can't imagine the lounge people being too fussed as the lounge presumably gets paid by PP for every entry.


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