Rental cars - return clean or dirty
#61
Join Date: Nov 2003
Location: Utah
Posts: 454
Was there a "no off roading"-clause? From what I have seen many rental companies in AK do not let you drive on unpaved roads or north of Fairbanks unless you pay a fee.
#62
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#63
Join Date: Feb 2008
Posts: 1,154
I had a black 300 once that I'd driving on the loop road outside of Miami before they'd fixed it back up in the last year or two. The chalky white dirt from all the puddles on that road really show up on a black car, and apparently is an absolute pain in the neck to actually get washed off the car.
Insides of the car I'd only basically remove trash that I'd generated. I'd probably vacuum it somewhat if I'd gotten it real bad, but I've never had one that I'd ever gotten close to that bad inside.
#64
Join Date: Jan 2011
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OK, rigorous debate here in the office, BUT, trashing a rental car (not lasting damage/body etc, but used coffee cups, strewn French fries, burger wrappers, newspapers etc) is a social good.
I learned this axiom early in my business life and have adopted it. The people who clean rental cars probably do not get paid a whole lot, and may really need the job. If we don't trash the rental, and return them vacuumed and clean, the rental car cleaning professionals of the world will likely be judged to be redundant by their rapacious employers, and might lose the job they may so dearly need.
I realize that I may be stereotyping rental car cleaning professionals as "needing the job". They may in fact be financially independent individuals, but to maintain free will for these people, regardless of their socio economic status, trash the car.
If you have an ounce of social conscience, and care for your fellow man, just drop that Starbucks cup on the floor, leave your newspaper, throw the last 20 French fries into the back seat. And feel good about it. PS, I have NEVER been charged anything for cleaning.
I learned this axiom early in my business life and have adopted it. The people who clean rental cars probably do not get paid a whole lot, and may really need the job. If we don't trash the rental, and return them vacuumed and clean, the rental car cleaning professionals of the world will likely be judged to be redundant by their rapacious employers, and might lose the job they may so dearly need.
I realize that I may be stereotyping rental car cleaning professionals as "needing the job". They may in fact be financially independent individuals, but to maintain free will for these people, regardless of their socio economic status, trash the car.
If you have an ounce of social conscience, and care for your fellow man, just drop that Starbucks cup on the floor, leave your newspaper, throw the last 20 French fries into the back seat. And feel good about it. PS, I have NEVER been charged anything for cleaning.
#65
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I've rented over 800 vehicles in the past 17 years and not once did I clean them.
I also have never received any cleaning bills or additional cleaning charges after returning each vehicle. But I'm pretty sure there's a cleaning fee already baked into the surcharges somewhere... never really paid attention.
I also have never received any cleaning bills or additional cleaning charges after returning each vehicle. But I'm pretty sure there's a cleaning fee already baked into the surcharges somewhere... never really paid attention.
#66
Join Date: Oct 2013
Location: Montreal
Posts: 586
Reading through this thread has explained a lot about why rental car conditions are the way they are. In Asia, Toyota, Honda, and Isuzu rental cars are commonly still rented out by top tier agencies with nearly 100,000 miles in conditions better than a 5,000 mile car in the US or Canada. With the higher cost of labor here and relatively low rates, Hertz/National/Avis really isn't doing much cleaning beyond removing the most obvious garbage. I've gotten very new cars with sticky juice residue on the backseat, center consoles full of trash, super dirty carpets, etc. It's sad that people can't even take a minute to tidy up.
And yes, I have taken a few rental vehicles through the car wash if necessary. What's the point of taking a 440i, A6, Mustang GT, et al if the car will be a dusty, water spotted mess?
And yes, I have taken a few rental vehicles through the car wash if necessary. What's the point of taking a 440i, A6, Mustang GT, et al if the car will be a dusty, water spotted mess?
#68
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#71
Join Date: Nov 2007
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It takes about 19 seconds of my time to throw away empty water bottles while filling up the car with gas. My personal car never looks like a wreck, nor do my rental cars when I return them:
#72
Join Date: Jan 2011
Location: DCA
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My personal car is spotless, and has nothing in it. My current rental car (on a trip now)? Coffee cups, this morning's WSJ, crumpled napkins (from the coffee), coffee cup lids, hotel parking tags, boarding passes all over the floor. It is for societal good. Believe me. Join me in my quest to provide full employment for the rental car cleaning profession.
And you shouldn't "throw away" plastic water bottles. Recycle.
And you shouldn't "throw away" plastic water bottles. Recycle.
#73
Join Date: Nov 2007
Location: Colorado
Programs: UA Gold (.85 MM), HH Diamond, SPG Platinum (LT Gold), Hertz PC, National EE
Posts: 5,655
My personal car is spotless, and has nothing in it. My current rental car (on a trip now)? Coffee cups, this morning's WSJ, crumpled napkins (from the coffee), coffee cup lids, hotel parking tags, boarding passes all over the floor. It is for societal good. Believe me. Join me in my quest to provide full employment for the rental car cleaning profession.
And you shouldn't "throw away" plastic water bottles. Recycle.
And you shouldn't "throw away" plastic water bottles. Recycle.
#74
Join Date: Nov 2007
Location: Colorado
Programs: UA Gold (.85 MM), HH Diamond, SPG Platinum (LT Gold), Hertz PC, National EE
Posts: 5,655
My brother-in-law works for Enterprise, his stories of how cars are returned are haunting. A brand new vehicle gets returned with empty McDonalds wrappers, spilled coke all over the carpet. If that’s how one treats there personal vehicle than it’s no wonder I only buy new. His best story was a brand new Escalade that had 10 miles on it, returned with cuts in the leather and carpet from the skis the family hauled up to Aspen, ketchup smeared all over the place from disposed wrappers, and four scuffed wheels. I haul ski gear, have young kids and despite the abuse they can do, my car is perfect. I would charge someone every penny for abuse if I had the choice.
Last edited by COSPILOT; Jun 5, 2019 at 12:48 pm
#75
Join Date: Jan 2011
Location: DCA
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I am not advocating anything that causes actual damage.
And if the gas station doesn't have recycling, all the more reason to leave your plastic bottle in the car.
Don't pour coke on the seats, or do anything that is (a) hazardous to anyone (dirty diapers etc) or (b) isn't easily picked up without invoking illness(e.g. any exercises with spoiled dairy products). Empty McDonalds wrappers OK. This morning's newspaper OK. Yesterday's boarding pass OK. Spilled coke not OK. Cuts in the leather not OK. Damage to wheels not OK.
Randomly strewn French fries, empty coffee cups, the odd newspaper, and the crumpled boarding pass causes no economic damage, is not vandalism, but it keeps people working. Easily picked up and put in the trash (and/or recycling), but necessitates someone to go through the car and pick it up.
Join me. Save society and preserve economic mobility.
And if the gas station doesn't have recycling, all the more reason to leave your plastic bottle in the car.
Don't pour coke on the seats, or do anything that is (a) hazardous to anyone (dirty diapers etc) or (b) isn't easily picked up without invoking illness(e.g. any exercises with spoiled dairy products). Empty McDonalds wrappers OK. This morning's newspaper OK. Yesterday's boarding pass OK. Spilled coke not OK. Cuts in the leather not OK. Damage to wheels not OK.
Randomly strewn French fries, empty coffee cups, the odd newspaper, and the crumpled boarding pass causes no economic damage, is not vandalism, but it keeps people working. Easily picked up and put in the trash (and/or recycling), but necessitates someone to go through the car and pick it up.
Join me. Save society and preserve economic mobility.