nachosdelux

you must be a defense attorney. Great spin. Just check out the screen grab above - the phone number is right below "American Airlines". It is the same # the OP dialed. This is as scammy as it gets. Case closed.

Edit: I just called the number, they answered "Reservations desk" I asked if this was American Airlines and the man said "yes". That right there is fraud.

ente_09

Based on the layout and grammar,sounds like the same gang the tells you a relative left you $500 million. To the "defense lawyer" - yes technically maybe they did not break the law but they sure are skirting the edges. They are sleaze and there should be some way to put them out of business.
The link mentioned is gone

mozilla

You're barking up the wrong tree. It's Google that is at fault for enabling this practice and knowingly giving out wrong phone numbers to people who use their search engine while raking in the money. It's not as if Google needed the business of that company. However, that company needs Google, so when Google stops enabling this, they will get out of business, and we both get what we want.

It's beyond me how people are so willing to give big tech a pass on everything while vehemently going after the purposed wrongdoings of a much smaller business that made a legal verbal contract with OP and delivered the services agreed.

Scots_Al

Google may or may not share some of the blame, but let’s not lose sight of the fact that the real bad guy here is the one employing very sharp practice at least.

I guess the problem for Google (aside from revenue), is in defining the issue sufficiently clearly that it captures all the sharp practice, but doesn’t knock out new start ups who are offering a value-added service. It’s unlikely to always be this clear cut.

mozilla

The window for the ignorance argument has long expired for Google. As I said in my first post: this is not the first report on FT, nor will it be the last. By now, they could have stopped this kind of abuse of their platform, if they wanted to.

They're allowing it simply because they get away with it, as has been demonstrated in this topic. The mobs always turn to the company that advertises, while the company that knowingly enabled said advertisement and made a profit from it - inevitably in the form of a cut of the money that has been "scammed" - goes free. Yet both were equally indispensable for the "scam" to succeed.

Going after the company that operated the call center won't solve anything. What will happen at most is that this company disappears and another company pops up to take its place. And once again Google will happily enable people to be "scammed" while it eagerly rakes in its cut. The answer clearly lies with Google.

Scots_Al

I don’t think anyone is saying that Google can plead ignorance - I certainly didn’t.