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Old Jun 20, 2019, 6:40 pm
  #1  
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Using entertainment devices with audio in public areas without headphones or earbuds

I flew LGA-ORD this week. Seated across from me in F were two women. Before we took off, the woman in the aisle seat was watching YouTube videos at full volume without earbuds. The woman next to her asked her if she could use headphones or not play video. She flipped. She started shouting something to the effect of "I can watch whatever I want. Mind your own business." The other woman told her that she didn't need to shout at her. This made it worse. She told her she could say and do as she pleased as she was very valuable to United. I chimed in and said that she didn't need to talk to the other woman like that and that she was disturbing others by watching videos. She told me to shut up and then said "I don't need this from you, I'm Global Services."

I laughed and replied, "me, too. Your point?" She then got more frustrated and said, "I don't care. I'm a more valuable Global Services customer than you." I just laughed again. She then proceeded to call someone on her phone and said that she was happy her upgrade cleared (they moved her shortly after boarding) but that the people in F were picking on her and very mean. LOL.
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Old Jun 20, 2019, 10:38 pm
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Originally Posted by EWRFlyerAL
... but that the people in F were picking on her and very mean. LOL.
How did the situation de-escalate? What was being said to her from other pax? As often as I read about these stories it astonishes me how someones behavior can change when getting inside a long metal tube.
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Old Jun 21, 2019, 6:00 am
  #3  
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Originally Posted by EWRFlyerAL
..I flew LGA-ORD this week. Seated across from me in F were two women. Before we took off, the woman in the aisle seat was watching YouTube videos at full volume without earbuds...
At least that's a short route. A guy did this LAX > ORD a month or so ago. Several people asked him to turn it off and he insisted he does this all the time and no one complains. I was a few rows up but while disembarking I told the guy "you're a nightmare" and he looked at me kind of stunned at which point I followed with "there is no chance in this world that is the first time a stranger has said something like that to you, get used to it."
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Old Jun 21, 2019, 5:19 pm
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Luckily, she quietly sulked the rest of the flight.
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Old Jun 21, 2019, 6:23 pm
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Originally Posted by LIH
At least that's a short route. A guy did this LAX > ORD a month or so ago. Several people asked him to turn it off and he insisted he does this all the time and no one complains. I was a few rows up but while disembarking I told the guy "you're a nightmare" and he looked at me kind of stunned at which point I followed with "there is no chance in this world that is the first time a stranger has said something like that to you, get used to it."
I'll see your LAX-ORD and raise you an LAX-IAD redeye. It was a kid playing games and watching movies and according to his parents "he doesn't like earphones" and "don't tell us how to raise our children!".
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Old Jun 21, 2019, 7:04 pm
  #6  
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Originally Posted by Miles Ahead
I'll see your LAX-ORD and raise you an LAX-IAD redeye. It was a kid playing games and watching movies and according to his parents "he doesn't like earphones" and "don't tell us how to raise our children!".
Wow. The other two stories are crazy but you win the prize. Redeye, kids, watching movies without headphones.....the trifecta of rudeness.
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Old Jun 21, 2019, 7:16 pm
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Originally Posted by RoxyMountain
Wow. The other two stories are crazy but you win the prize. Redeye, kids, watching movies without headphones.....the trifecta of rudeness.
To all the above, my only question is why?? I use high end noise cancelling head phones and the experience is infinitely better than sitting there with the volume up, attempting to listen to your game moving or whatever through the constant drone of the jet engines and the low end chatter of cabin pax. Not only rude but really stupid.
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Old Jun 21, 2019, 7:39 pm
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Originally Posted by LIH
At least that's a short route. A guy did this LAX > ORD a month or so ago. Several people asked him to turn it off and he insisted he does this all the time and no one complains. I was a few rows up but while disembarking I told the guy "you're a nightmare" and he looked at me kind of stunned at which point I followed with "there is no chance in this world that is the first time a stranger has said something like that to you, get used to it."
You're my hero - I had a similar situation yesterday, although the offender wasn't as egregious. I just gave them an evil stare until they got the hint.
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Old Jun 21, 2019, 8:46 pm
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Originally Posted by nomad420
To all the above, my only question is why?? I use high end noise cancelling head phones and the experience is infinitely better than sitting there with the volume up, attempting to listen to your game moving or whatever through the constant drone of the jet engines and the low end chatter of cabin pax. Not only rude but really stupid.
What high end noise cancelling phone are you using? I’m genuinely asking for suggestion as I find mine can’t completely cancel noise if it’s loud and from somewhere nearby.
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Old Jun 21, 2019, 9:43 pm
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Originally Posted by LIH
At least that's a short route. A guy did this LAX > ORD a month or so ago. Several people asked him to turn it off and he insisted he does this all the time and no one complains. I was a few rows up but while disembarking I told the guy "you're a nightmare" and he looked at me kind of stunned at which point I followed with "there is no chance in this world that is the first time a stranger has said something like that to you, get used to it."
I'm so glad you said something, even at the end of the flight.

The policy written in each month's issue of "Hemispheres" says that ear phones must be used at all times. I have pointed this out to both other passengers and FAs (to show to passengers) - which has always worked (so far!). It is always on a page toward the back where the food, entertainment, terminal maps, etc., are printed.

JK-SFO
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Old Jun 22, 2019, 8:10 pm
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Originally Posted by JK-SFO
I'm so glad you said something, even at the end of the flight.

The policy written in each month's issue of "Hemispheres" says that ear phones must be used at all times. I have pointed this out to both other passengers and FAs (to show to passengers) - which has always worked (so far!). It is always on a page toward the back where the food, entertainment, terminal maps, etc., are printed.

JK-SFO
Thanks for this. I've asked passengers to put on headphones and even offered a spare unused set I keep in my carry on. Only once have I had someone fight me even if they were annoyed by me. BUT, I have also gauged the room and just asked an FA to say something if I felt it would result in a difficult situation. I've also noted a likely problem and just asked the FA to make an announcement -- works well, I don't know why it isn't just a standard line these days given what a common problem it is. (Today at a bar I had to ask a guy to turn it down/off -- was listening to music videos at full volume trying to compete with the already loud music in the bar... and then the lady on the other side of me decided to listen to her voicemails out loud. I really don't get it. I feel like such a cranky old man, but, geez, not annoying people around you seems like basic courtesy 101.)
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Old Jun 22, 2019, 8:13 pm
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I’m actually surprised that it isn’t part of the regular announcement they could add a “please remember to use headphones” when they talk about in flight entertainment.
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Old Jun 22, 2019, 9:53 pm
  #13  
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Originally Posted by Miles Ahead
I'll see your LAX-ORD and raise you an LAX-IAD redeye. It was a kid playing games and watching movies and according to his parents "he doesn't like earphones" and "don't tell us how to raise our children!".
I don't know how you keep your cool in that situation. I would've literally grabbed the phone/tablet from the kid and smashed it.
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Old Jun 22, 2019, 10:11 pm
  #14  
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Originally Posted by swiftaw
I’m actually surprised that it isn’t part of the regular announcement they could add a “please remember to use headphones” when they talk about in flight entertainment.
You know... you're onto something here. I might actually add that to my announcements.
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Old Jun 23, 2019, 10:09 am
  #15  
 
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Originally Posted by bdw1120


What high end noise cancelling phone are you using? I’m genuinely asking for suggestion as I find mine can’t completely cancel noise if it’s loud and from somewhere nearby.
Bose seems to be the most common one I see with FF. I use the in ear versions. I’d love to hear (ha) what people say is the real best ones. I’ve even tried shooting ear pro that really blocks sound and Bluetooth connects to iPads. Not as good as the Bose overall, but better at blocking sound.
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