Small bottles of toiletries equal great luxury?
#1
Original Poster
Join Date: Jul 2013
Posts: 22
Small bottles of toiletries equal great luxury?
As we know from previous discussions in this forum toiletries are an important part of the luxury experience. These toiletries come often in small plastic bottles and therefore produce huge amounts of plastic waste. As there are growing concerns about plastic waste the question arises, how important are the small bottels to you in a luxury hotel? Would dispenser bottles of Aromatherapy or Le Labo be acceptable? What could be alternative solutions to reduce the palstic waste created in hotel bathrooms?
#2
Suspended
Join Date: Oct 2006
Location: New York, NY
Posts: 557
As we know from previous discussions in this forum toiletries are an important part of the luxury experience. These toiletries come often in small plastic bottles and therefore produce huge amounts of plastic waste. As there are growing concerns about plastic waste the question arises, how important are the small bottels to you in a luxury hotel? Would dispenser bottles of Aromatherapy or Le Labo be acceptable? What could be alternative solutions to reduce the palstic waste created in hotel bathrooms?
#5
A FlyerTalk Posting Legend
Join Date: Jul 2002
Location: MCI
Programs: AA Gold 1MM, AS MVP, UA Silver, WN A-List, Marriott LT Titanium, HH Diamond
Posts: 52,570
I'll admit it here: I've reversed my opinion on the little plastic bottles.
When I first encountered the refillable dispensers (beyond a locker room or hostel), I was at an Aloft hotel shortly after Starwood rolled out the brand. I rolled my eyes, thinking it a blend of crass cost-cutting and "something millennials will like." To me, it smacked of being a low-brow hotel, which was offensive given that I was paying $150+ to stay in this particular Starwood. My take was leave the dispensers at Motel 6, but keep the individual bottles at anything wearing the Starwood brand. (I never see Four Points anymore so whether that should have them never really crossed my mind.)
However, in more recent years, I've gradually accepted two things: (1) plastic bottle waste is worse for the environment than *not* having plastic bottle waste and (2) as it turns out, I don't really care or even know what kind of shampoo I use. My stuff at home is whatever Costco had on sale. I figure it's all marketing anyway.
So, I now accept the dispensers, but I also can see where a luxury hotel would want to be able to provide a known brand for people who care about this stuff. Like I said, I don't know the brands, but some people do...and maybe a luxe hotel should have both options.
I do like bar soap, which I figure they can still deliver in a biodegradable package. But I don't care what brand it is.
When I first encountered the refillable dispensers (beyond a locker room or hostel), I was at an Aloft hotel shortly after Starwood rolled out the brand. I rolled my eyes, thinking it a blend of crass cost-cutting and "something millennials will like." To me, it smacked of being a low-brow hotel, which was offensive given that I was paying $150+ to stay in this particular Starwood. My take was leave the dispensers at Motel 6, but keep the individual bottles at anything wearing the Starwood brand. (I never see Four Points anymore so whether that should have them never really crossed my mind.)
However, in more recent years, I've gradually accepted two things: (1) plastic bottle waste is worse for the environment than *not* having plastic bottle waste and (2) as it turns out, I don't really care or even know what kind of shampoo I use. My stuff at home is whatever Costco had on sale. I figure it's all marketing anyway.
So, I now accept the dispensers, but I also can see where a luxury hotel would want to be able to provide a known brand for people who care about this stuff. Like I said, I don't know the brands, but some people do...and maybe a luxe hotel should have both options.
I do like bar soap, which I figure they can still deliver in a biodegradable package. But I don't care what brand it is.
#6
Join Date: Aug 2002
Location: MCI
Programs: AA LT Gold; BA Silver; Hilton Diamond
Posts: 3,081
I like the small bottles and always take the partly-used ones home and use them at the gym. Same with the soap. (Yes, I AM frugal- more $$$ for travel.) And, if I'm in a road trip with multiple hotel stays, I may re-use the shampoo from a previous stay rather than open another.
Over 10 years ago I stayed in a hotel in Zurich that had a single dispenser in the shower, which was supposedly body wash AND shampoo. I was a little skeptical that it would do both jobs well, but supported the idea of getting rid of all the plastic mini-bottles.
Over 10 years ago I stayed in a hotel in Zurich that had a single dispenser in the shower, which was supposedly body wash AND shampoo. I was a little skeptical that it would do both jobs well, but supported the idea of getting rid of all the plastic mini-bottles.
#8
FlyerTalk Evangelist
Join Date: May 2002
Location: Pittsburgh
Programs: MR/SPG LT Titanium, AA LT PLT, UA SLV, Avis PreferredPlus
Posts: 31,007
One of the best locations I've stayed had dispensers. It also had the on/off and temperature controls at the opposite end from the shower head. Ya know - where you can easily reach them. It was well-designed, IMHO.
#9
Join Date: Nov 2013
Posts: 4,374
#10
Join Date: Jan 2015
Posts: 2,918
I like the small bottles and always take the partly-used ones home and use them at the gym. Same with the soap. (Yes, I AM frugal- more $$$ for travel.) And, if I'm in a road trip with multiple hotel stays, I may re-use the shampoo from a previous stay rather than open another.
Over 10 years ago I stayed in a hotel in Zurich that had a single dispenser in the shower, which was supposedly body wash AND shampoo. I was a little skeptical that it would do both jobs well, but supported the idea of getting rid of all the plastic mini-bottles.
Over 10 years ago I stayed in a hotel in Zurich that had a single dispenser in the shower, which was supposedly body wash AND shampoo. I was a little skeptical that it would do both jobs well, but supported the idea of getting rid of all the plastic mini-bottles.
#11
There are several issues I have with large refillable dispensers based on past experience. One is that sometimes due to the large quantity of the shower gel/shampoo, the product goes bad because most of these products have a shelf life after they are opened. If under sealed conditions, they can last quite long but once open they probably last 6 months to a year depending on temperature and humidity. I was using one of these products from an airport lounge shower and it felt kind of funny so I am kind of wary of using from them nowadays.
Another issue is the hygiene problem. Some of these refillable dispensers will have water seeping into the containers and that does not seem to be particularly hygienic after hundreds of guests who have used them prior. Though some newer ones might have improved on this problem.
Lastly, there is the issue of products being mislabelled or the staff at hotels or airport lounges filling the products onto the wrong bottles and mixing them up. I had this happen before as well where a product labelled as shampoo dispensed conditioners instead.
With these in mind, I always bring those small toiletry kits I take from past hotel stays whenever I travel. So I still hope that hotels continue with individual travel packs of amenity kits or give travelers the choice.
Another issue is the hygiene problem. Some of these refillable dispensers will have water seeping into the containers and that does not seem to be particularly hygienic after hundreds of guests who have used them prior. Though some newer ones might have improved on this problem.
Lastly, there is the issue of products being mislabelled or the staff at hotels or airport lounges filling the products onto the wrong bottles and mixing them up. I had this happen before as well where a product labelled as shampoo dispensed conditioners instead.
With these in mind, I always bring those small toiletry kits I take from past hotel stays whenever I travel. So I still hope that hotels continue with individual travel packs of amenity kits or give travelers the choice.
#12
Join Date: Nov 2013
Location: PHX, SEA
Programs: Avis President's Club, Global Entry, Hilton/Marriott Gold. No more DL/AA status.
Posts: 4,422
Extremely important in our household. They come with a tamper-proof seal unlike those jars in the shower that get refilled and not always secured. I don't care about the plastic and if hotels did they would leave a recycling bin in the room. Plus, because of TSA, if I come across a luxury amenity in a hotel I like (i.e. L'Occitane), it's nice to take along in my carry-on for hotels that offer more basic amenities.
#13
Join Date: Jan 2005
Location: Singapore - the hot, little red dot
Programs: BA, SQ
Posts: 861
A large dispenser that is refilled I'm more than happy with. That's what I do at home with those products that I can buy refills for.
In a hotel room if for instance they provided 300ml dispensers, such that you would find in the hotels public bathrooms, I would be perfectly fine with that.
You don't go into a washroom and take the large bottle of handwash or lotion with you do you so why should you feel that you should take the large ones in the hotel room?
It is a mindset change, but if the toiletries in hotels weren't packaged and treated as giveaway items that could hopefully at least go someway in reducing the wastage...
...oh to live in an ideal world
In a hotel room if for instance they provided 300ml dispensers, such that you would find in the hotels public bathrooms, I would be perfectly fine with that.
You don't go into a washroom and take the large bottle of handwash or lotion with you do you so why should you feel that you should take the large ones in the hotel room?
It is a mindset change, but if the toiletries in hotels weren't packaged and treated as giveaway items that could hopefully at least go someway in reducing the wastage...
...oh to live in an ideal world
#14
FlyerTalk Evangelist
Join Date: Jul 2011
Location: RNO
Programs: AA/DL/UA
Posts: 10,774
The vast majority of the population does not stay in luxury hotels. The vast majority of shampoo is dispensed by people at home from large containers that aren't used by a hundred other people and get refilled by a stranger.
If it concerns you that much, then take the unused product home, or donate it to charity. There are bigger issues in the world than this.
If it concerns you that much, then take the unused product home, or donate it to charity. There are bigger issues in the world than this.
#15
FlyerTalk Evangelist
Join Date: Jan 2009
Location: London & Sonoma CA
Programs: UA 1K, MM *G for life, BAEC Gold
Posts: 10,224
The small bottles are increasingly being banned in the more forward-looking areas, so it's only a matter of time before they will disappear altogether. As an AirBnB host, I have mixed feelings about this. I currently supply Molton Brown toiletries in small containers (it costs about $20 per changeover in my four bathroom property). Clearly changing over will save a large amount of money, but it will also involve purchasing branded larger containers, which will need to be screwed to the wall. Change brands and you leave screw holes in the wrong places. I guess I'm currently in the "change is difficult and therefore bad" frame of mind.