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-   -   What is the most important factor of a premium cabin to you? (https://www.flyertalk.com/forum/travelbuzz/1953604-what-most-important-factor-premium-cabin-you.html)

MissJ Jan 30, 2019 10:45 am


Originally Posted by skywardhunter (Post 30714552)
You should get a new TA (or stop using one and book direct).
​​​​​​Can't think of what specifically it is for me but primarily the space/privacy/comfort

I agree on both parts.

As others have mentioned, it's the hard product. I like the space, not feeling cramped, comfort, and being able to sleep. I've done plenty of premium flights where I didn't have a drink or meal. The value was being able to go to sleep and not lose a day or feel awful when landing many hours and many time zones away

gungadin Jan 30, 2019 1:45 pm

I’m 75. At my age aches and pains can get really bad on an overseas flight. So while I don’t care much about comfort on a flight of a couple of hours, I ponied up for full price Business class seats on a December trip to Germany for my brothers funeral. Saved my life. I managed to make it though that week and might not have otherwise.

abmj-jr Jan 30, 2019 2:54 pm

The seat and extra space above all else.

Also, your TA is lying about how hard it is to get around Japan without a guide. It is one of the easiest countries to navigate. You need a new TA - or none at all.

Annalisa12 Jan 31, 2019 1:29 am

Sleep comfort and space. I don't want wine. Who wants to pay up to 5 times the price of an economy ticket just because booze is included????

Flyingmedic Jan 31, 2019 2:27 am


Originally Posted by abmj-jr (Post 30720681)
The seat and extra space above all else.

Also, your TA is lying about how hard it is to get around Japan without a guide. It is one of the easiest countries to navigate. You need a new TA - or none at all.

yeah, i’m glad that I’m an experienced traveller and was able to take his advice with a pinch of salt. I have worked in many Asian countries that cater less to English speakers and I have been fine. Heck i’ve Worked in disaster and war zones where most of the people don’t speak English, and are terrified. I managed! I’d read enough about locations on our itinerary to know I’d be fine. This guy just assumed (maybe because I had decided to give a TA a go, that I was utterly clueless. He also implied that my son was rude for not engaging in conversation about the holiday. I mentioned that he was autistic and preferred to just listen. This seemed to add to his pitch of ‘stupid woman with autistic child will definitely not be able to do this alone’. I was furious when we left and it won’t be something we repeat again. I am a researcher/planner to the nth degree, and I’m yet to find myself in a situation my son couldn’t handle because he has been properly prepared in advance, and I know him better than anyone!

Flyingmedic Jan 31, 2019 2:34 am


Originally Posted by Annalisa12 (Post 30722535)
Sleep comfort and space. I don't want wine. Who wants to pay up to 5 times the price of an economy ticket just because booze is included????

that was my thought exactly! I can drink fancy wine anytime without sitting on a 3k seat in the sky where taste isn’t the best anyway. But he seemed to think I was mad. SLEEPING?? IN BUSINESS CLASS? What a waste! I mean, we have 18 hours of flying. I’m not going to sleep all of it. And yes, the food and wine will be lovely! But surely it’s about the space and comfort.

Sounds like a salty TA who hasn’t ever flown premium and doesn’t understand how not to treat his customers.

lhrsfo Jan 31, 2019 3:23 am

For me, it's all about the sleep on overnight flights. The rest is nice to have but not worth more than about £50 on a long flight - and on day flights that's exactly the value I'd put on it, perhaps a little more if the flight will be full.

But then I have a (very wealthy) friend who can sleep perfectly well in economy and he takes exactly the opposite view - if he's asleep he doesn't care about being a sardine, but likes the space and the service when he's awake.

Carnforth Jan 31, 2019 4:21 am

After years of economy class and then moving up as a retired leisure traveller to business class, I obviously appreciate the extra trappings, but what I find most noticeable is that I am no longer monitoring the passage of time as I did in Y class ("only another hour and we will be half way")
Of course I have a conception of the time to landing and of course the on-screen maps helps; it's just that the flight time to arrival seems much less important now.

Low Roller Jan 31, 2019 6:12 am

It's mostly about the space and comfort of the seat but it's also nice just to be treated like a human being. On overnight flights, it's nice to be able to sleep without being in physical contact with the fat, sweaty stranger in the adjacent seat. The food and beverages are nice but I can get much better dining experiences on the ground, and for alot less money.

bitterproffit Jan 31, 2019 7:13 am

I like the comfort and the space. I can't usually sleep on planes. But I enjoy the entire experience. From lounge access on the ground to the seat in the air. It just seems much more 'civilized'. If that makes any sense. Its not something I do often, but it is a special treat for a fun vacation.

If you are going to Tokyo and are an independent traveler, please read the 'Tips for first time visitors to Japan' thread on Flyertalk. It is under 'destinations' and then 'Japan'.

It is a wealth of extremely useful information for getting around Tokyo and beyond. I found it very helpful. Enjoy the flight and enjoy the trip.

jhartley15 Jan 31, 2019 11:25 am

Comfort of seat, ability to have more recline and options for priority boarding or discounted lounge access.

Artpen100 Feb 1, 2019 10:02 am

I never found that the TAs my company used knew much of anything about traveling, only using the computer programs their company had trained them on. I doubt many had ever flown in international business class. Even then, you had to watch them carefully (6am flight when you said 6pm and that kind of thing). I just learned a lot by flying a lot, reading FT and travel bloggers, and am much more satisfied with making my own arrangements and controlling them entirely online.

Proudelitist Feb 2, 2019 9:35 pm

Feeling the envious eyes of the Economy pax...especially members who missed their upgrades:D

Ukeurotraveller Feb 3, 2019 5:40 am

Having a Bar like in Virgin upper class is a nice one, but moreover peace and quiet. Coming back from Atlanta to Heathrow once, a woman decided to travel with their two little blessings, who decided that the aisle of upper class was a race track...

aquamarinesteph Feb 5, 2019 11:53 pm

I would never book business/first class for the liquor. Don't get me wrong. I drink wine with my meals, but the food/drink has never been the reason I book business/first for long haul flights. Travel can be stressful enough on a good day. Why make it more difficult? If you can afford a roomier space on the plane, go for it. It makes the trip so much better, at least for me. I'm able to relax, partly because I have my own little space. I may even be able to nap or actually sleep (although I have problems sleeping on the plane, even when stretched out flat.)

And I agree with everyone above who recommends finding a new travel agent.


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