Go Back  FlyerTalk Forums > Travel&Dining > TravelBuzz
Reload this Page >

Can non guests use a hotel's airport shuttle

Can non guests use a hotel's airport shuttle

Closed Thread

Old Sep 13, 18, 8:41 pm
  #1  
Original Poster
 
Join Date: May 2009
Location: EUG
Programs: AS MVPG, AA MM, HH Diamond, MR Gold, SPG Gold
Posts: 4,632
Can non guests use a hotel's airport shuttle

Do you have to be staying at a hotel to take their shuttle? Doing a same day MR and want to have lunch at a restaurant that is near an SPG hotel near an airport.
Eujeanie is offline  
Old Sep 13, 18, 9:06 pm
  #2  
FlyerTalk Evangelist
 
Join Date: Jun 2001
Programs: DL 1 million, AA 1 mil, UA Silver, HH lapsed Diamond, SPG Plat
Posts: 26,663
That's a little impudent. Now, if you wanted to have lunch at the hotel, sure.
nancypants likes this.
3Cforme is offline  
Old Sep 13, 18, 9:07 pm
  #3  
 
Join Date: Dec 2006
Location: SJC
Programs: MPG LTPP, AmEx Plat, National EE, WN ALP, CLEAR
Posts: 2,940
IME they really don't care.
GUWonder likes this.
kennycrudup is offline  
Old Sep 13, 18, 9:34 pm
  #4  
FlyerTalk Evangelist
 
Join Date: May 2002
Location: Pittsburgh
Programs: SPG PLT100/LT PLT/PRO, MR LT PLT, AA LT PLT, HY DIA, HH GLD, UA SLV, Hertz 5*, Avis PreferredPlus
Posts: 22,793
They probably won't notice or do anything, but IMHO it's just wrong.
nancypants likes this.
CPRich is offline  
Old Sep 13, 18, 10:02 pm
  #5  
A FlyerTalk Posting Legend
 
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 73,594
It's wrong but I've seen shuttle bus drivers knowingly agree to do this for a somewhat big tip.

In fact, once I was on an airport-to-hotel shuttle which was late and packed, and then the shuttle stopped at a different hotel first and most of the passengers got off. I reported this to the hotel GM the next day who confirmed that, as I suspected, this was not a "cooperative" shuttle arrangement and in fact, the driver's actions were unknown to the hotel and clearly against the rules, especially as the other hotel wasn't even located on the route between the airport and the hotel that was providing the shuttle and (at least formerly) employing the driver. In my case, I came very close to getting off the shuttle at the wrong hotel, which would have required a long and cold wait in a sketchy neighborhood late at night.
MSPeconomist is offline  
Old Sep 13, 18, 10:50 pm
  #6  
Moderator: Alaska Mileage Plan
 
Join Date: Feb 2005
Posts: 9,355
Originally Posted by kennycrudup View Post
IME they really don't care.
Saying "they really don't care" implies they have no opinion. I'm sure they don't encourage it and probably don't approve of it. More apropos, it's just bad form.
dayone is offline  
Old Sep 13, 18, 11:27 pm
  #7  
 
Join Date: Dec 2012
Location: YVR, HNL
Programs: AS MVPG, UA peon, BA Bronze, Marriott Plat, HH Diamond, Fairmont Plat (RIP)
Posts: 4,392
Originally Posted by dayone View Post
Saying "they really don't care" implies they have no opinion. I'm sure they don't encourage it and probably don't approve of it. More apropos, it's just bad form.
Agreed. Bad form. Just do the right thing and get an Uber or a taxi.
KRSW, nancypants and vbnet like this.
Finkface is offline  
Old Sep 14, 18, 1:41 am
  #8  
Original Poster
 
Join Date: May 2009
Location: EUG
Programs: AS MVPG, AA MM, HH Diamond, MR Gold, SPG Gold
Posts: 4,632
That was my gut feeling, otherwise I would not have asked here. I won't do it.
Eujeanie is offline  
Old Sep 14, 18, 2:53 am
  #9  
A FlyerTalk Posting Legend
 
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 85,613
Originally Posted by Eujeanie View Post
Do you have to be staying at a hotel to take their shuttle?
Generally not. But some hotel shuttle bus drivers sometimes ask for names and may log or call the given name in to the hotel.

I take hotel shuttle buses from airports quite often even when not registered with a room booking as a guest at the hotel. Never had a problem because of it.
GUWonder is offline  
Old Sep 14, 18, 4:23 am
  #10  
 
Join Date: Jul 2018
Location: Guam
Programs: UA 1K, DL Silver, all the stuff that comes with the AmEx Plat and CSR
Posts: 45
I've been very curious about this as well. I stayed at the Hilton Rome Airport and they have a shuttle to downtown Rome, a 45 minute drive which is a 15-20 euro train each way. They didn't have a roster or verify that you're staying with them at all. Interesting for a hotel that is literally colocated with the terminal. If I had a long layover and knew the schedule, I'd be very tempted. But what would I do with my bags?
therossinator is offline  
Old Sep 14, 18, 6:38 am
  #11  
A FlyerTalk Posting Legend
 
Join Date: Dec 2000
Location: Potomac Falls, VA
Programs: AA Plat 2MM, MR Gold, Avis Pref
Posts: 40,838
Can you - of course you can - I'm Exhibit A - I've done it regularly at almost every chain - NEVER EVER been questioned.
If you rephrase the question - Do they encourage - my answer would change to most likely not
kennycrudup and nlkm9 like this.
TrojanHorse is offline  
Old Sep 14, 18, 7:09 am
  #12  
A FlyerTalk Posting Legend
 
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 73,594
One could also ask whether nonguests can/should use other facilities that hotels provide for free for their guests, such as gyms, swimming pools, saunas, etc. In a sense, it's stealing.
MSPeconomist is offline  
Old Sep 14, 18, 7:15 am
  #13  
 
Join Date: Jul 2018
Location: Guam
Programs: UA 1K, DL Silver, all the stuff that comes with the AmEx Plat and CSR
Posts: 45
Originally Posted by MSPeconomist View Post
One could also ask whether nonguests can/should use other facilities that hotels provide for free for their guests, such as gyms, swimming pools, saunas, etc. In a sense, it's stealing.
All of the things you mentioned require a room key, at least for pretty much every hotel Iíve been to in the last ten years. The shuttles donít.
nequine likes this.
therossinator is offline  
Old Sep 14, 18, 7:51 am
  #14  
FlyerTalk Evangelist
 
Join Date: Jul 1999
Location: ORD/MDW
Programs: AA, HH, MR elite. Fly mostly AA/WN/B6.
Posts: 18,283
If you do not intend to use the hotel or any of its amenities, this is essentially theft of service. Whether the driver cares or not, or whether you can buy him off with a ten-dollar bill so he'll drop you at Applebee's, is immaterial. The shuttle isn't there for the purpose you have in mind.
BearX220 is online now  
Old Sep 14, 18, 8:17 am
  #15  
FlyerTalk Evangelist
 
Join Date: Apr 2013
Location: SFO
Programs: UA 1K 1MM; DL Plat; Marriott/SPG Plat; Hilton Diamond (Aspire); Hyatt Refugeeist
Posts: 34,302
On the scale of tricks that are discussed on FT, this one rates pretty low on the ethical violation scale to me. The shuttle is running anyway. It's not like you're costing them anything more.
Kacee is online now  

Thread Tools
Search this Thread
 
  • Ask a Question
    Get answers from community experts
Question Title:
Description:
Your question will be posted in: