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Can non guests use a hotel's airport shuttle
Do you have to be staying at a hotel to take their shuttle? Doing a same day MR and want to have lunch at a restaurant that is near an SPG hotel near an airport.
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That's a little impudent. Now, if you wanted to have lunch at the hotel, sure.
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IME they really don't care.
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They probably won't notice or do anything, but IMHO it's just wrong.
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It's wrong but I've seen shuttle bus drivers knowingly agree to do this for a somewhat big tip. In fact, once I was on an airport-to-hotel shuttle which was late and packed, and then the shuttle stopped at a different hotel first and most of the passengers got off. I reported this to the hotel GM the next day who confirmed that, as I suspected, this was not a "cooperative" shuttle arrangement and in fact, the driver's actions were unknown to the hotel and clearly against the rules, especially as the other hotel wasn't even located on the route between the airport and the hotel that was providing the shuttle and (at least formerly) employing the driver. In my case, I came very close to getting off the shuttle at the wrong hotel, which would have required a long and cold wait in a sketchy neighborhood late at night. |
Originally Posted by kennycrudup
(Post 30201688)
IME they really don't care.
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Originally Posted by dayone
(Post 30201890)
Saying "they really don't care" implies they have no opinion. I'm sure they don't encourage it and probably don't approve of it. More apropos, it's just bad form.
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That was my gut feeling, otherwise I would not have asked here. I won't do it.
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Originally Posted by Eujeanie
(Post 30201627)
Do you have to be staying at a hotel to take their shuttle?
I take hotel shuttle buses from airports quite often even when not registered with a room booking as a guest at the hotel. Never had a problem because of it. |
I've been very curious about this as well. I stayed at the Hilton Rome Airport and they have a shuttle to downtown Rome, a 45 minute drive which is a 15-20 euro train each way. They didn't have a roster or verify that you're staying with them at all. Interesting for a hotel that is literally colocated with the terminal. If I had a long layover and knew the schedule, I'd be very tempted. But what would I do with my bags?
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Can you - of course you can - I'm Exhibit A - I've done it regularly at almost every chain - NEVER EVER been questioned.
If you rephrase the question - Do they encourage - my answer would change to most likely not |
One could also ask whether nonguests can/should use other facilities that hotels provide for free for their guests, such as gyms, swimming pools, saunas, etc. In a sense, it's stealing. |
Originally Posted by MSPeconomist
(Post 30202836)
One could also ask whether nonguests can/should use other facilities that hotels provide for free for their guests, such as gyms, swimming pools, saunas, etc. In a sense, it's stealing. |
If you do not intend to use the hotel or any of its amenities, this is essentially theft of service. Whether the driver cares or not, or whether you can buy him off with a ten-dollar bill so he'll drop you at Applebee's, is immaterial. The shuttle isn't there for the purpose you have in mind.
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On the scale of tricks that are discussed on FT, this one rates pretty low on the ethical violation scale to me. The shuttle is running anyway. It's not like you're costing them anything more.
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