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What is the most unfair/unreasonable thing that has happened to you when flying?

What is the most unfair/unreasonable thing that has happened to you when flying?

Old May 4, 17, 1:17 am
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What is the most unfair/unreasonable thing that has happened to you when flying?

Wha is the most unfair/unreasonable thing that has happened to you when flying?

I'm not thinking of limiting this in any way. It could be actions by other passengers, flight crew, the airline, airport, etc.

I'm interested in what kind of things can go wrong or cause discomfort/inconvenience to air travellers.
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Old May 4, 17, 10:34 am
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Delta shenanigans. Non rev employee tried to poach my seat in F, with the support of her friend, the FA. I went to the purser, who called the GA down, and the FA got "talked to" sternly in the jetway. I kept my seat.

Then the FA treated me like crap for the flight.
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Old May 4, 17, 3:49 pm
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A "job action" by United ground staff at ORD in 2000. They basically stopped working one afternoon...in December, about 3 days before Christmas. Our UX flight was canceled and we had to drive to Lansing without our luggage because it was sitting on the tarmac and nobody would bring it back inside to the baggage carousel.

It's the only time I've firmly boycotted an airline for a solid 3-4 years, including going out of my way to fly connections even when United had a nonstop. Eventually, I figured the unions involved had suffered enough and my boycott was starting to get tiring, so I went back to UA in '05 or so.
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Old May 4, 17, 4:07 pm
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A Delta Connection FA (don't recall the operating airline) tried to have me ejected from an early-morning CRJ service BTV-CVG for the crime of greeting her at the aircraft door and referring to the fact that we'd seen one another the prior evening at the Hampton Inn where I'd been vouchered by DL after a mech cancellation.

She seemed to believe acknowledging her and her crew's presence in the hotel lounge equated to accusing her / them of drinking on the job. Before I knew it I was in the jetway explaining my innocuous remark to the captain, who seemed to think his FA was being silly and ushered me back on board.

When the FA saw me back in my seat she cold-shouldered me for the whole flight and I had to survive without coffee and Biscoff.

That was the episode that taught me to very cautious about initiating contact with flight attendants, of whom I think 10% to 15% are not precisely rational.
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Old May 5, 17, 12:12 am
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Honestly, nothing. And I've got about 40 years of flying under my belt. Knock on wood.

Have things gone wrong? Sure!

I've been delayed, deplaned, and stuck overnight.

I've had seatmates spill wine on me, fall asleep on me, and even have a full-blown panic attack.

My luggage has gone ahead without me, stayed behind an extra day or three, and even get run over (and over) by handlers at JFK (Thanks, Pan Am!)

On the plus side, I've never been IDBed, had a seat poacher, or dealt with permanently lost luggage. And I've been lucky enough to be made whole (usually sooner, occasionally later) for negative events with a $$$ component.

But unfair? Naw, sometimes stuff just happens.
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Old May 5, 17, 12:29 am
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Having to argue with gate agents to let me board when I present myself before the cutoff. Happened with DL at LAX, the GAs boarded the plane early and tried to close at T-25. I tried to board at T-20, and they hassled me. (Cutoff on DL is T-15 for domestic flights.) Same thing on AA - tried to board at T-13 and got told the door was closed. (It's printed right on the boarding passes that the door closes 10 minutes before departure.) I prevailed both times.

TSA at JFK had an issue with the fact that when they asked me my name, I referred them to my photo ID I just handed them, instead of saying it out loud. The TSO asked again, and I questioned his ability to read. I ended up driving home.

Also got Shena'd by DL at DTW.
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Old May 5, 17, 2:21 am
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My travels have all been really really uneventful. I guess the most unfair thing that's happened is having my delayed luggage claim turned down by my travel insurance, because they insisted on having a document from the airline that "specifically describes the reason for the delay." Which of course I couldn't get.
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Old May 5, 17, 9:01 am
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Toss up for me, both BA

1) Return flight to the UK from the Caribbean in Y - full flight, I was in an aisle seat of a middle 3, and a very very very large woman in the seat next to me, and her skinny husband next to her in the other aisle. When I boarded she was already wedged in, both arm rests up, taking up a good 50% of my space. I immediately asked the FA to resolve, and the response that came back was, essentially 'deal with it - it is a full flight, you either sit down and cope, or you get off the plane and wait 2 days for the next one'. This was many years ago, before POS rules, and when I knew a lot less about my rights. I ended up sitting perched on the edge of the seat, arm rest up and legs in the aisle for take off, and then the entire 11+ hour flight bolt upright in the rock hard jump seat at the back of the Y cabin.

2) Absolutely had to get back home after a trip to Rome, flight was delayed. As it was in the evening, I specifically asked if the flight would be leaving, or if it was cancelled, because if the latter I would book, and pay for at my own cost, a seat on the Alitalia flight that was about to close. Was told positively going out. They waited until 2 mins after the Alitalia flight closed to announce cancelled until the next day. I was furious, and lost a contract because of it. They also put us in a horrible seedy hotel near the airport, ground floor room, with broken window locks.
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Old May 5, 17, 11:38 am
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Originally Posted by emma69 View Post
They waited until 2 mins after the Alitalia flight closed to announce cancelled until the next day. I was furious, and lost a contract because of it.
You remind me. Only slightly related, but I had something similar happen at MSY some years ago, on the old Northwest, making a must-go-now trip back to Washington DC bearing time-sensitive news materials. It was early evening, last bank of eastbound departures, and they'd overbooked. I got a DM card and verbal promise that I'd clear. I said: if I'm going to get bumped, tell me now, because there are three or four other ways to get back to Washington DC tonight, but they're all departing in the next 30 or 40 minutes. No, no, no worries, calm down, came the reply. A little later I was of course IDB'd right as all my alternates closed out and left. The gate staff fled guiltily and I was stuck. Also furious.
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Old May 5, 17, 12:47 pm
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The indignities I've experienced are mild compared to the problems I've witnessed other passengers suffering-- like the woman at the US (now AA) customer service counter in PHX who was being told, "The earliest flight we can reaccommodate you on is Tuesday." And that was ON A FRIDAY!

My own story is that AC tried to leave me stranded-- TWICE on the same roundtrip!

On the outbound I was connecting through ORD to YOW. My UA flight to ORD was late. I ran all the way to the AC gate, arriving a few minutes before scheduled departure-- but after the aircraft door had been closed. The GA refused to open it for me. He also refused to rebook me or put me up for the night. It wasn't AC's fault, he explained. Even though I was on a single itinerary from UA. Thankfully the UA agents rebooked me on an AA flight going out later that night.

On the homeward part of the trip I was flying AC metal YOW-YYZ-SFO. The short flight into YYZ was late, so again I ran all the way though the terminal-- including US CBP checks this time-- to make my connection. This time I arrived 15 minutes before departure, when the last 10 or so passengers were still boarding. But the AC gate staff had cancelled my boarding pass! "We didn't think you'd make it," they explained. Thankfully I did manage to get on the flight as a standby-- but I'd lost the exit row aisle seat I'd carefully selected in advance and had to sit in a middle near the back. For 5 hours I kept my anger at a low simmer by repeating to myself, "At least I'm getting home tonight. At least I'm getting home tonight."
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Old May 5, 17, 5:02 pm
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Originally Posted by Gregory Nelson View Post
Honestly, nothing. And I've got about 40 years of flying under my belt. Knock on wood.

Have things gone wrong? Sure!

I've been delayed, deplaned, and stuck overnight.

I've had seatmates spill wine on me, fall asleep on me, and even have a full-blown panic attack.

My luggage has gone ahead without me, stayed behind an extra day or three, and even get run over (and over) by handlers at JFK (Thanks, Pan Am!)

On the plus side, I've never been IDBed, had a seat poacher, or dealt with permanently lost luggage. And I've been lucky enough to be made whole (usually sooner, occasionally later) for negative events with a $$$ component.

But unfair? Naw, sometimes stuff just happens.
What's not to love about your perspective?

Awesome. ^
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Old May 5, 17, 9:33 pm
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Originally Posted by Gregory Nelson View Post
Honestly, nothing. And I've got about 40 years of flying under my belt. Knock on wood.

Have things gone wrong? Sure!

I've been delayed, deplaned, and stuck overnight.

I've had seatmates spill wine on me, fall asleep on me, and even have a full-blown panic attack.

My luggage has gone ahead without me, stayed behind an extra day or three, and even get run over (and over) by handlers at JFK (Thanks, Pan Am!)

On the plus side, I've never been IDBed, had a seat poacher, or dealt with permanently lost luggage. And I've been lucky enough to be made whole (usually sooner, occasionally later) for negative events with a $$$ component.

But unfair? Naw, sometimes stuff just happens.
That's my thoughts. Things happen.
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Old May 12, 17, 11:32 pm
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I had a trip a year and a half ago or so with a connection each way. On every leg, I was assigned to a middle seat except one, where I was given an aisle. I got really excited about that one flight until the DL gate agent said they were reassigning seats. The new seats came up after they scanned the boarding passes and printed out on receipt paper.

I got switched to a middle seat again.

Thankfully, the lady next to me was friendly enough to swap with me.
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Old May 16, 17, 8:11 am
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I was taking pictures of a First Class cabin on a DFW-MCO flight I was on in 2006. I didn't realize it but in 3B was an air marshall. He had me escorted off the plane and I was interrogated by him and another air marshall as well as the captain and a gate agent in the jetway. They mentioned 9/11 over and over again and only softened when I talked about all the people I knew who died that day.
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Old May 16, 17, 4:47 pm
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One time at JFK, I went through the "Pre-Check" line at T4, and I was ALONE from the time I got to the guy that scribbles on the boarding pass until I came out the other side. That was not unfair to ME certainly, but it was unfair to the people in the regular line.
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