Travel Expenses: Dumb Things your Company has Done
#466
FlyerTalk Evangelist
Join Date: Dec 1999
Programs: Marriott Lifetime Titanium
Posts: 15,352
Here's a brief quiz:
You are a middle manager in a competitive industry. You approved significant travel expenses for two salesmen. Both have just returned from an overseas trip.
Salesmen #1 says, "Yeah boss, I lost the contract. We were just about to sign until he suggested going to a strip club to celebrate and I told him it was "dumb" and sternly lectured him on gender equality!"
Salesmen #2 says, "Hey boss, here's the contract signed and sealed. Oh yeah, we need to cover a five hundred dollar bill from the Million Dollar Boom Boom Room."
Which one would you fire? Which one would you bonus?
What do you think your biggest competitor would do?
You are a middle manager in a competitive industry. You approved significant travel expenses for two salesmen. Both have just returned from an overseas trip.
Salesmen #1 says, "Yeah boss, I lost the contract. We were just about to sign until he suggested going to a strip club to celebrate and I told him it was "dumb" and sternly lectured him on gender equality!"
Salesmen #2 says, "Hey boss, here's the contract signed and sealed. Oh yeah, we need to cover a five hundred dollar bill from the Million Dollar Boom Boom Room."
Which one would you fire? Which one would you bonus?
What do you think your biggest competitor would do?
#467
Join Date: Aug 2003
Location: MSN
Programs: Delta DM, Bonvoy LT Titanium, Hertz PC
Posts: 1,987
I'm not saying there's not a likelihood of it being effective and I also think it still happens. But I do know at my company it would not be allowed. I also think it opens a company up to a lot of liability. What if the sales rep had two clients, one a man and one a woman, and only took the man out to a strip club? Or, two male clients, one gay and one straight? And he only takes the straight one out to a strip club. That opens the door to discrimination laws. Bringing those types of "performances" into any company's sales strategy is high risk, IMHO (not saying there aren't instances where it would work).
#468
FlyerTalk Evangelist
Join Date: Nov 2009
Location: SEA (the REAL Washington); occasionally in the other Washington (DCA area)
Programs: DL PM 1.57MM; AS MVPG 100K
Posts: 21,368
there will ALWAYS be edge cases that people will cite as evidence that “one-size-fits-all” policies never actually work as intended ... and, as I’ve mentioned numerous times on numerous other threads, policy isn’t what’s written, policy is what’s practiced
#469
Join Date: Nov 2007
Location: Colorado
Programs: UA Gold (.85 MM), HH Diamond, SPG Platinum (LT Gold), Hertz PC, National EE
Posts: 5,652
To be clear with this strip club thing that I apparently added, I never take a client without making a phone call to the boss and asking. I also take a shower when I get back to the hotel, these places are disgusting.
Last edited by COSPILOT; Jan 26, 2019 at 12:08 am
#470
FlyerTalk Evangelist
Join Date: Sep 2003
Location: HH Diamond, Marriott Gold, IHG Gold, Hyatt something
Posts: 33,539
#471
FlyerTalk Evangelist
Join Date: Jul 2011
Location: RNO
Programs: AA/DL/UA
Posts: 10,770
Yeah, I had that with one employer. Cash tips- for the hotel staff, for example, road tolls (back before EZPass).. if you didn't have a piece of paper it didn't happen even when, as you noted, sometimes the facts show that you very likely spent it to get from Point A to Point B. Makes you feel not quite trusted.
FWIW the Reno city bus always gives you a "receipt", namely the paper pass (even for a one way trip) that you get.
#472
Join Date: Dec 2007
Location: Virginia City Highlands
Programs: Nothing anymore after 20 years
Posts: 6,900
So, on this question she said following:
I would not have problem approving such expense, IF in the industry and/or the country where this is taking place, such things are both "reasonable and customary". Also such activity should not directly contradict T/E policies, (meaning does the T&E DOES NOT prohibit nightclubs and related establishments for ER).
In addition, the person submitting such expense should be smart enough to produce a receipt with title/name of the business that would not rise suspicion with Audit. I personally might not like such activity, but my personal feeling is one and business is another
In addition, the person submitting such expense should be smart enough to produce a receipt with title/name of the business that would not rise suspicion with Audit. I personally might not like such activity, but my personal feeling is one and business is another
Last edited by invisible; Jan 26, 2019 at 3:03 am
#473
Join Date: Aug 2003
Location: MSN
Programs: Delta DM, Bonvoy LT Titanium, Hertz PC
Posts: 1,987
Too late. I'll always think of you as the strip club guy on FlyerTalk
#474
Join Date: Aug 2012
Posts: 6,752
#475
Join Date: Nov 2007
Location: Colorado
Programs: UA Gold (.85 MM), HH Diamond, SPG Platinum (LT Gold), Hertz PC, National EE
Posts: 5,652
Another fun strip club expense story, although it wasn't me this time. I worked for a rather large company that had about a dozen of the large 15 passenger vans with the company logo. One of the sales guys took a group out to the local strip club, and by bad luck one of the owners of our company happened to see the company van in the parking lot as he was driving home. The expense was paid, but two of the vans were converted to magnetic signs that could be removed for future visits.
#476
FlyerTalk Evangelist
Join Date: Sep 2003
Location: HH Diamond, Marriott Gold, IHG Gold, Hyatt something
Posts: 33,539
Another fun strip club expense story, although it wasn't me this time. I worked for a rather large company that had about a dozen of the large 15 passenger vans with the company logo. One of the sales guys took a group out to the local strip club, and by bad luck one of the owners of our company happened to see the company van in the parking lot as he was driving home. The expense was paid, but two of the vans were converted to magnetic signs that could be removed for future visits.
#477
Join Date: Nov 2007
Location: Colorado
Programs: UA Gold (.85 MM), HH Diamond, SPG Platinum (LT Gold), Hertz PC, National EE
Posts: 5,652
We should probably move on. Good friend of mine in a company vehicle had to pay for washer fluid a few weeks ago, not allowed to expense it because it was outside of normal service intervals. Small expense in the grand scheme of things, but that is absurd. I happen to know the owner (also a very good friend) and since I have nothing to lose I continue to give him a hard time for simple things like this not being approved.
Same company won't pay for car washes for the company car...
Same company won't pay for car washes for the company car...
#478
Join Date: Mar 2007
Location: SJC/SFO
Programs: WN A+ CP, UA 1MM/*A Gold, Mar LT Tit, IHG Plat, HH Dia
Posts: 6,284
The last line in your wife's professional opinion is very much on point: "I personally might not like such activity, but my personal feeling is one and business is another." Many of the dumb things my employers have done with travel expenses involved a misguided staffer in the finance department tutting, "I wouldn't pay for my family to do that!" It's critical to understand that personal morals and thriftiness can be very different from what's suitable for business.
#479
Join Date: Aug 2003
Location: MSN
Programs: Delta DM, Bonvoy LT Titanium, Hertz PC
Posts: 1,987
We should probably move on. Good friend of mine in a company vehicle had to pay for washer fluid a few weeks ago, not allowed to expense it because it was outside of normal service intervals. Small expense in the grand scheme of things, but that is absurd. I happen to know the owner (also a very good friend) and since I have nothing to lose I continue to give him a hard time for simple things like this not being approved.
Same company won't pay for car washes for the company car...
Same company won't pay for car washes for the company car...
#480
FlyerTalk Evangelist
Join Date: May 2012
Location: Sydney Australia
Programs: No programs & No Points!!!
Posts: 14,222