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How does your loyalty program rate? [Student survey.]
You are invited to participate in an academic study on hotel loyalty programs, conducted by University of Nevada Las Vegas, College of Hotel Administration. We want to learn the opinions of program members about various loyalty program features and benefits. The survey will take 10-15 minutes and is completely anonymous. The survey link will be available for four weeks from the first post date.
Your participation in this university research will be greatly appreciated and could help companies improve their loyalty programs. After we receive and analyze the results we will inform the forum of our findings. If you would like to participate, please click the link below: https://unlvhospitality.az1.qualtric...QcwCSKMeHLxw7r |
I started to answer and bailed. Most of the questions on the first evaluation page were about my interactions with program representatives in my favorite program. I've never had any. I've had interactions with hotel staff from General Manager to Director of Guest Experiences, to say nothing of front desk, lounge, and other staff, but not with anyone who works for the program itself. All these questions, and probably others in pages I didn't get to, need an N/A answer option.
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Actually I also bailed - but based on the structure of the survey. Too many repeating control questions.... I have a hard time remembering what I said the first time for a specific item and didn't want to have my second answer on the same question be different. ;)
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Originally Posted by lshu
(Post 25440212)
You are invited to participate in an academic study on hotel loyalty programs, conducted by University of Nevada Las Vegas, College of Hotel Administration. We want to learn the opinions of program members about various loyalty program features and benefits. The survey will take 10-15 minutes and is completely anonymous. The survey link will be available for four weeks from the first post date.
Your participation in this university research will be greatly appreciated and could help companies improve their loyalty programs. After we receive and analyze the results we will inform the forum of our findings. If you would like to participate, please click the link below: https://unlvhospitality.az1.qualtric...QcwCSKMeHLxw7r Has there been IRB approval for use of human subjects in this research? |
Originally Posted by MSPeconomist
(Post 25441057)
Quote:
Originally Posted by lshu You are invited to participate in an academic study on hotel loyalty programs, conducted by University of Nevada Las Vegas, College of Hotel Administration. We want to learn the opinions of program members about various loyalty program features and benefits. The survey will take 10-15 minutes and is completely anonymous. The survey link will be available for four weeks from the first post date. Your participation in this university research will be greatly appreciated and could help companies improve their loyalty programs. After we receive and analyze the results we will inform the forum of our findings. If you would like to participate, please click the link below: https://unlvhospitality.az1.qualtric...QcwCSKMeHLxw7 Has there been IRB approval for use of human subjects in this research? |
Got halfway through and bailed. Distill this thing down to about 10 questions. Way too many dupes or near-dupes.
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How does your loyalty program rate? [Student survey.]
Are you paying us?
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Originally Posted by Efrem
(Post 25440983)
I started to answer and bailed.
Originally Posted by fassy
(Post 25441044)
Actually I also bailed ...
Originally Posted by pinniped
(Post 25441469)
Got halfway through and bailed.
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Originally Posted by Efrem
(Post 25440983)
I started to answer and bailed.
Originally Posted by fassy
(Post 25441044)
Actually I also bailed
Originally Posted by 365RoadWarrior
(Post 25442064)
Add one more.
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Originally Posted by 365RoadWarrior
(Post 25442064)
Originally Posted by Efrem
(Post 25440983)
I started to answer and bailed.
Originally Posted by fassy
(Post 25441044)
Actually I also bailed ...
Originally Posted by pinniped
(Post 25441469)
Got halfway through and bailed.
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Originally Posted by Gamecock
(Post 25444076)
Based on the above I bailed before even starting!
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Hello all,
We really appreciate your feedback and comments! So just to answer some of the concerns about the study: Yes, I'm a PHD student conducting this research with the Faculty advisor. And Yes, the study was approved by the UNLV IRB. We are very sorry that the questions seem a little repetitive and there seems to be a lot of statements to go through. With this study we are following the procedure of scale development and really trying to find the statements that measure the loyalty programs from the fairness perspective. We value your opinion as experts in hotel loyalty programs. It will be very helpful if you consider going back and finishing your responses. Overall the entire questionnaire should not take longer then 10-15 minutes of your time. Thank you once again for your time, consideration and thoughts! My best wishes, lshu |
I'd like to confirm this is an actual student survey and not marketing or spam. I had reported it to a moderator, and the moderator let me know they have indeed vetted it.
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I never doubted it was legit...just too many duplicated questions.
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One comment
I hope as a PhD student you understand the difference between a "study being conducted by UNLV" and a "study being conducted by a PhD student as part of a dissertation." These are two VERY different types of studies!
Originally Posted by lshu
(Post 25445865)
Hello all,
We really appreciate your feedback and comments! So just to answer some of the concerns about the study: Yes, I'm a PHD student conducting this research with the Faculty advisor. And Yes, the study was approved by the UNLV IRB. We are very sorry that the questions seem a little repetitive and there seems to be a lot of statements to go through. With this study we are following the procedure of scale development and really trying to find the statements that measure the loyalty programs from the fairness perspective. We value your opinion as experts in hotel loyalty programs. It will be very helpful if you consider going back and finishing your responses. Overall the entire questionnaire should not take longer then 10-15 minutes of your time. Thank you once again for your time, consideration and thoughts! My best wishes, lshu |
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