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Contact a few hotels directly and ask about complimentary early check-in (e.g. 8am) - some will offer it, especially a day or so before.
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Originally Posted by Tchiowa
(Post 23942293)
You're right. But if you read most of the replies to you, this is *not* a deviation from common practice. It's standard.
Further, you said that when you made the booking they told you "Checking in between 6 am and 2 pm on day of check will incur a charge of half of the room rate." No surprise. They told you. The hotel did NOT disclose it when I made the booking. They emailed me a day after I made a non-refundable reservation. |
Seems like a great value to me. Although I wouldn't use it in hotels that have luggage storage and I am not tired, but early or late checkout for a modest price would definitely have value to me in places where flights arrive and depart at rediculous hours like in India, or deep south america where it is a redeye each way to/from North America.
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I would pay half a day if it were a guaranteed early checkin. If I just happen to show up early and there happens to be a room available I would expect it free of charge. And that's been my experience thus far.
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Originally Posted by Jaimito Cartero
(Post 23941857)
Half a day seems reasonable, unless you want to wait 8 hours.
If they have rooms available, I don't see why they would need to charge for early check-in (other than they can, I guess). |
Originally Posted by nonstarter
(Post 23941686)
I recently made a hotel booking online and added a note saying I would be arriving early (int'l flight) and would appreciate an early check-in if a room is available. I got this response:
Checking in between 6 am and 2 pm on day of check will incur a charge of half of the room rate. I haven't ever seen this before - is this normal? I'm hoping this is just corporate nonsense and the desk will take pity on me.
Originally Posted by nonstarter
(Post 23942381)
I don't want this to devolve into an argument, but I'm hearing people say they've seen this only sometimes, particularly in Asia.
The hotel did NOT disclose it when I made the booking. They emailed me a day after I made a non-refundable reservation. They are doing nothing wrong. In fact, it happened to me a couple of times. ^ |
Originally Posted by nonstarter
(Post 23942381)
I don't want this to devolve into an argument, but I'm hearing people say they've seen this only sometimes, particularly in Asia.
The hotel did NOT disclose it when I made the booking. They emailed me a day after I made a non-refundable reservation.
Originally Posted by dchristiva
(Post 23942660)
Why? Unless you're asking for additional housekeeping services, what is the early check-in (i.e., earlier than 2 pm) costing the hotel compared to checking in between 2 pm and 4 pm (or whatever the "normal" check-in time is)?
If they have rooms available, I don't see why they would need to charge for early check-in (other than they can, I guess). |
You reserve a room from X date to Y date which includes a check-in time, usually between 14:00-16:00 depending on the hotel, and a checkout time of 10:00-12:00 normally. If you want a room beyond those times you pay. A hotel may extend those times as a courtesy for frequent guests.
If you leave at 7:00 do you expect a refund too? |
Half-day charge for checking in early to a hotel?
Hyatt ICN informed me of similar policy when I arrived at around 9-10am. But they waived it.
I have no status with them. |
Sounds reasonable to me.....
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I wish more places had this option. I've always paid the extra day to guarantee early check in. I stayed at a Ramada in Bahrain 2 years ago and they refunded 1/2 of my extra day without asking. Such a great benefit.
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Half-day charge for checking in early to a hotel?
the notion that they had some obligation to tell you this when you booked is ludicrous. Did they list all of the room service charges, spa fees, or other extras that weren't included? You made a reservation for 2pm. Even if offering you the option to pay for early check in isn't standard to you, you should certainly never assume early check in is available at all. You aren't entitled to anything but what you reserved.
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Think of the E+ vs. E (middle seat) when booking a flight. You can book the middle seat for free, you can guarantee that you won't have a middle seat by paying for the E+ seat; or you can roll the dice and upon check-in hope the only thing left is E+ which you will then get for free. Same goes with the room, you can pay an upcharge to guarantee a room is available for you in the morning or you can roll the dice and hope one is available in the AM and that they give it to you for free.
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I'm wondering OP's reaction if the hotel had replied:
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Originally Posted by dchristiva
(Post 23942660)
Why? Unless you're asking for additional housekeeping services, what is the early check-in (i.e., earlier than 2 pm) costing the hotel compared to checking in between 2 pm and 4 pm (or whatever the "normal" check-in time is)?
If they have rooms available, I don't see why they would need to charge for early check-in (other than they can, I guess). So you believe all hotels should give a 6am checkin? I had an 8 hour layover in ATL this summer. Since I would arrive at the airport at 5am, and the hotel an hour later, I asked, and was told to book the night before to guarantee the room. I didn't get upset about it. Many hotels would lose income if they did it for everyone. Extra housekeeping staff, plus customers without rooms because the occupant stayed later than expected. Mostly, I value elite hotel membership that gives late checkouts, and early ones too. |
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