Last edit by: jspira
The 2014 Frequent Flyer Award Redemption Pet Peeves Poll is now underway.
This poll focuses on which aspects of the award redemption process bother the frequent flyer the most.
Please take the poll here and join the discussion in this thread.
This poll focuses on which aspects of the award redemption process bother the frequent flyer the most.
Please take the poll here and join the discussion in this thread.
What Are Your Top Frequent Flier Award Redemption Pet Peeves? The 2014 Edition
#16
FlyerTalk Evangelist
Join Date: Feb 2010
Location: LHR
Programs: DL DM 2MM, BA Bronze, Various Hotels
Posts: 10,187
#20
FlyerTalk Evangelist
Join Date: Feb 2010
Location: LHR
Programs: DL DM 2MM, BA Bronze, Various Hotels
Posts: 10,187
#21
Join Date: Jan 2010
Location: SFO
Programs: Paid F
Posts: 238
Devaluation!
I might spend years accumulating enough miles for a special trip only to see the value of those miles arbitrarily cut 50%.
It is dawning on many that accumulating and saving these miles is just a waste of time
I might spend years accumulating enough miles for a special trip only to see the value of those miles arbitrarily cut 50%.
It is dawning on many that accumulating and saving these miles is just a waste of time
#23
Suspended
Join Date: Dec 2009
Location: En Route
Programs: Many
Posts: 6,798
- fuel surcharges
- phantom availability
- the inability to book anything complex online
- airlines rigging their search engines to not show you a variety of available and permissible routings
- random devaluations that make your miles useless
- airlines deciding a technically legal routing is illegal because some barely literate "supervisor" feels like it
- phantom availability
- the inability to book anything complex online
- airlines rigging their search engines to not show you a variety of available and permissible routings
- random devaluations that make your miles useless
- airlines deciding a technically legal routing is illegal because some barely literate "supervisor" feels like it
#24
Join Date: Jun 2008
Posts: 4,187
+1
It is disturbing how miles are devalued every year. One should be able to earn them, save them, and then use them when one's income decreases in retirement, disability, or unemployment without such a penalty.
If anything, airlines should pay "interest miles" to those who do not use them right away.
It is disturbing how miles are devalued every year. One should be able to earn them, save them, and then use them when one's income decreases in retirement, disability, or unemployment without such a penalty.
If anything, airlines should pay "interest miles" to those who do not use them right away.
#25
A FlyerTalk Posting Legend
Join Date: Jul 2000
Location: PHX and LIH
Programs: AA: 2 MM
Posts: 85,551
Dynamic awards on AA. Used to be 25K for AAnytime domestic one-way awards. Now, it can apparently be anything. Of course, sometimes it's less than 25K. Those I don't mind so much.
#26
Join Date: Oct 2005
Location: Here Today, There Tomorrow
Programs: 2.96MM DL DM, Hyatt Globalist, AA Plat Pro, UA Silver, HH Lifetime Diamond, Marriott TE
Posts: 1,318
Insanity of sky high redemption levels. Example: 100k for a seat up front on a totally empty 737, seven months out from DTW to BOS. An hour and a half flight. Yes, on Delta.
#28
Join Date: Jun 2001
Location: Tucson, AZ, USA
Posts: 1,124
Might seem petty to most people.
I have been trying to find an award flight to South Florida in January. Preferably using AA's Citibank Reduced Mileage awards. Can find a lot of seats on both AA and US since they are partners.
BUT, the Citi Reduced Awards are only good on AA metal. Most of the Award seats use a combination of AA and US Metal, So the Call center says nope.
AND, because the Reduced Awards cannot be booked on line, I get stuck with $20/ticket phone fee.
If AA and US are now under the same umbrella for regular awards, why not on the Citi Awards????
I have been trying to find an award flight to South Florida in January. Preferably using AA's Citibank Reduced Mileage awards. Can find a lot of seats on both AA and US since they are partners.
BUT, the Citi Reduced Awards are only good on AA metal. Most of the Award seats use a combination of AA and US Metal, So the Call center says nope.
AND, because the Reduced Awards cannot be booked on line, I get stuck with $20/ticket phone fee.
If AA and US are now under the same umbrella for regular awards, why not on the Citi Awards????
#30
Join Date: Feb 2010
Location: ORD
Programs: US Air, UA BA LH AI DELTA MARRIOTT CHOICE SGP
Posts: 9,883
1. Lack of award spaces.
2. Poorly trained: phone agents...therefore more HUCA !
3. Charging more miles on partner airlines ?
4. BA types exorbitant "carrier surcharges" ( previously Fuel Surcharges)
2. Poorly trained: phone agents...therefore more HUCA !
3. Charging more miles on partner airlines ?
4. BA types exorbitant "carrier surcharges" ( previously Fuel Surcharges)