Seated next to a really overweight person - what to do?
#152
Join Date: Jul 2007
Location: Cameron, TX
Programs: AA, Delta, United.
Posts: 8
The boarding process should address this before they get on.
Why airlines let this problem end up on the airplane itself is ridiculous. That's too late. The boarding process knows whether there are any empty seats or not, and likely not, so the POS problem needs to be addressed during the boarding process, not on the airplane.
If a POS doesn't have 1st class, or two seats, then they should be stopped at that point and an alternative solution provided. Next available flight. Offer existing passengers their "generous" bumping process to free up a seat or two.
The FA's who get to deal with this need to get after their management to take this problem off their hands when they are usually no good solutions the FA can offer at that time of time pressure and passenger discomfort.
They do sometimes stop people with carry on bags that are obviously too big. The POS problem is actually a harder one to solve on the airplane.
If a POS doesn't have 1st class, or two seats, then they should be stopped at that point and an alternative solution provided. Next available flight. Offer existing passengers their "generous" bumping process to free up a seat or two.
The FA's who get to deal with this need to get after their management to take this problem off their hands when they are usually no good solutions the FA can offer at that time of time pressure and passenger discomfort.
They do sometimes stop people with carry on bags that are obviously too big. The POS problem is actually a harder one to solve on the airplane.
#153
Join Date: Dec 2002
Location: Oxford, Mississippi
Programs: Delta Silver thanks to Million Miles; Choice Plat., point scrounger everywhere
Posts: 1,595
The suffering passengers should not be forced to assert their rights, as it requires a level of confrontation for which they have not been compensated. The airline, on the other hand, has been paid to do this, and they should. The FAs should do it as part of the pre-flight routine.
#154
FlyerTalk Evangelist
Join Date: May 2012
Location: Sydney Australia
Programs: No programs & No Points!!!
Posts: 14,222
[QUOTE=dsttexas;24045058]Why airlines let this problem end up on the airplane itself is ridiculous. That's too late. The boarding process knows whether there are any empty seats or not, and likely not, so the POS problem needs to be addressed during the boarding process, not on the airplane.
If a POS doesn't have 1st class, or two seats, then they should be stopped at that point and an alternative solution provided. Next available flight. Offer existing passengers their "generous" bumping process to free up a seat or two.
QUOTE]
I am not making a joke about this but I am sure staff dead heading would not want to sit next to the POS and they would refuse, yet they make customers sit there.
I say give the passenger next to the POS the option of changing flights with compensation.
If a POS doesn't have 1st class, or two seats, then they should be stopped at that point and an alternative solution provided. Next available flight. Offer existing passengers their "generous" bumping process to free up a seat or two.
QUOTE]
I am not making a joke about this but I am sure staff dead heading would not want to sit next to the POS and they would refuse, yet they make customers sit there.
I say give the passenger next to the POS the option of changing flights with compensation.
#155
Join Date: Nov 2008
Location: Seattle
Programs: Delta DM; *A FO. UG since(1/1/15): 11/14
Posts: 683
If you want to ship a basketball, it's not gonna fit in a pingpong ball box. The shipper will not accept you trying to squeeze it in that little box to save a couple of $$. (And the other 2 pingpong balls will be less than thrilled as well )
#156
Join Date: Sep 2013
Posts: 2,188
In principle, a POS would need to choose one of the following: pay for 2 seats, pay for F, or risk being offloaded without compensation and without guarantee of a free seat on the next available flight.
It should be the sole responsibility of the passenger to make sure he fits on the space he is paying for. However, this seldom happens and airlines cave far too often, as in this absolutely disgusting case.
#157
Join Date: Nov 2004
Location: PDX
Programs: AA LT PLT (3.6+ MM), UA 1K LT Gold, Hilton LT Diamond, Bonvoy Gold.
Posts: 1,662
Unfortunately, it is much easier to bully a normal sized passenger into having a POS invading his space than barring the POS from flying.
In principle, a POS would need to choose one of the following: pay for 2 seats, pay for F, or risk being offloaded without compensation and without guarantee of a free seat on the next available flight.
It should be the sole responsibility of the passenger to make sure he fits on the space he is paying for. However, this seldom happens and airlines cave far too often, as in this absolutely disgusting case.
In principle, a POS would need to choose one of the following: pay for 2 seats, pay for F, or risk being offloaded without compensation and without guarantee of a free seat on the next available flight.
It should be the sole responsibility of the passenger to make sure he fits on the space he is paying for. However, this seldom happens and airlines cave far too often, as in this absolutely disgusting case.
#158
Join Date: Nov 2008
Location: Seattle
Programs: Delta DM; *A FO. UG since(1/1/15): 11/14
Posts: 683
I fully agree with all that you have said except this "It should be the sole responsibility of the passenger to make sure he fits on the space he is paying for." I am not a POS, unless you count the width at my shoulders! I physically do not fit in any economy seat that I have ever tried, my shoulders are just too broad. What am I to do?
A customer is required to purchase an additional seat or upgrade if they do not meet one of the following criteria:
1.The customer must be able to properly attach, buckle and wear the seat belt, with one extension if necessary, whenever the seatbelt sign is illuminated or as instructed by a crew member.*
2.The customer must be able to remain seated with the seat armrest(s) down for the entirety of the flight.
3.The customer must not significantly encroach upon the adjacent seating space. See our seat maps.
1.The customer must be able to properly attach, buckle and wear the seat belt, with one extension if necessary, whenever the seatbelt sign is illuminated or as instructed by a crew member.*
2.The customer must be able to remain seated with the seat armrest(s) down for the entirety of the flight.
3.The customer must not significantly encroach upon the adjacent seating space. See our seat maps.
#159
Join Date: Nov 2010
Location: Baltimore, MD USA
Programs: Southwest Rapid Rewards. Tha... that's about it.
Posts: 4,332
I fully agree with all that you have said except this "It should be the sole responsibility of the passenger to make sure he fits on the space he is paying for." I am not a POS, unless you count the width at my shoulders! I physically do not fit in any economy seat that I have ever tried, my shoulders are just too broad. What am I to do?
This is what I do. I am in the same boat as you - my butt fits in the seat (rather tightly, but it does fit), yet my shoulders are about 24" wide. Given that most coach seats, including the WN seats I always buy, are 17-18" wide, this means my shoulders would encroach. I used to spend whole flights hunkered over, leaning into the wall, to avoid encroaching on my seatmate, but that's painful and doesn't always work, so I started buying two seats and I'm much happier.
It is incumbent upon all people to take whatever steps are necessary to avoid infringing upon others. Pack your suitcase lightly enough to carry yourself. Pack your carry-on lightly enough to lift into the overhead yourself. Keep your personal odors in check. Keep your person in check (i.e. strictly INSIDE the seat(s) you paid for). Don't block the aisles during boarding or deplaning. Keep your personal sounds in check. And act to insure that these things apply to your children as well, since children are often unable to do so themselves.
#160
Join Date: Aug 2008
Location: PDX
Programs: DL, UA, AA, BA, AS, SPG, MR, IHG, PC
Posts: 862
It is incumbent upon all people to take whatever steps are necessary to avoid infringing upon others. Pack your suitcase lightly enough to carry yourself. Pack your carry-on lightly enough to lift into the overhead yourself. Keep your personal odors in check. Keep your person in check (i.e. strictly INSIDE the seat(s) you paid for). Don't block the aisles during boarding or deplaning. Keep your personal sounds in check. And act to insure that these things apply to your children as well, since children are often unable to do so themselves.
#161
Join Date: Dec 2014
Posts: 394
I fully agree with all that you have said except this "It should be the sole responsibility of the passenger to make sure he fits on the space he is paying for." I am not a POS, unless you count the width at my shoulders! I physically do not fit in any economy seat that I have ever tried, my shoulders are just too broad. What am I to do?
No more than the guy on the left. If either is guilty of that, they both are.....To me, it looks like they pretty much meet in the middle.
Last edited by Ocn Vw 1K; Dec 25, 2014 at 10:16 am Reason: Combine consecutive posts of same member. Suggest using multi-quote feature of FT.
#162
FlyerTalk Evangelist
Join Date: Nov 2006
Location: Bangkok or San Francisco
Programs: United 1k, Marriott Lifetime PE, Former DL Gold, Former SQ Solitaire, HH Gold
Posts: 11,886
I fully agree with all that you have said except this "It should be the sole responsibility of the passenger to make sure he fits on the space he is paying for." I am not a POS, unless you count the width at my shoulders! I physically do not fit in any economy seat that I have ever tried, my shoulders are just too broad. What am I to do?
#163
Join Date: Nov 2004
Location: PDX
Programs: AA LT PLT (3.6+ MM), UA 1K LT Gold, Hilton LT Diamond, Bonvoy Gold.
Posts: 1,662
Well made points, thanks for all the feedback. You are of course all totally correct and I will start buying 2 seats, paying for the second one out of my own pocket as I don't think my employer will not pay for it. It may cost, oh I don't know, perhaps another $20k per year out of my pocket, but hey, let's not even think of blaming the airlines for specifying smaller and smaller seat widths, oh no, I'd never to that.
http://www.wsj.com/articles/SB100014...41941949066648
http://www.wsj.com/articles/SB100014...41941949066648
#164
Join Date: May 2014
Location: DMV
Posts: 2,092
You have to basically consider an airplane a public space. If you wait for a bus and a smelly or really large person sits next to you, well you either move or tough luck.
Airlines sell single tickets to big&tall passengers, they don't stop crying babies, drunk people, smelly people or people who have the cold/flu from boarding.
Coach travel is modern day steerage and works by a simple mathematical principle of optimizing available space. In doing so it treats passengers as numbers whose circumstances are irrelevant.
While the principle of mutual non-encroachment sounds nice in theory, in practice, the advice is more realistic in saying - if you don't want to risk a large or smelly or noisy or otherwise annoying person sitting next to you intimately close and thus intruding on your comfort level, don't fly coach or buy a second seat. While we may say that this puts the onus on the wrong end of the equation, it's also your only realistic option because the airline couldn't give two ***** about your comfort level.
Airlines sell single tickets to big&tall passengers, they don't stop crying babies, drunk people, smelly people or people who have the cold/flu from boarding.
Coach travel is modern day steerage and works by a simple mathematical principle of optimizing available space. In doing so it treats passengers as numbers whose circumstances are irrelevant.
While the principle of mutual non-encroachment sounds nice in theory, in practice, the advice is more realistic in saying - if you don't want to risk a large or smelly or noisy or otherwise annoying person sitting next to you intimately close and thus intruding on your comfort level, don't fly coach or buy a second seat. While we may say that this puts the onus on the wrong end of the equation, it's also your only realistic option because the airline couldn't give two ***** about your comfort level.
#165
Join Date: Sep 2013
Posts: 2,188
Besides, although it's none of my business, I'd say that if your employer is not willing to cover your travel expenses in full, then you should probably look for a new one.