Feb 24, 2014, 4:55 pm
Last edit by: jspira
This thread covers the 2014 Hotel Pet Peeves Poll, conducted by Frequent Business Traveler magazine in conjunction with FlyerTalk.
The results of the poll have been published and are here: Hotel Pet Peeves: Guests Shut the Door on Wi-Fi, Outlet Shortages
After reading the results, take part in the discussion below and talk about your favorite peeves or add peeves that weren't touched upon.
Next year's poll will be created using input from the current year's discussion so please do contribute in the thread.
The results of the poll have been published and are here: Hotel Pet Peeves: Guests Shut the Door on Wi-Fi, Outlet Shortages
After reading the results, take part in the discussion below and talk about your favorite peeves or add peeves that weren't touched upon.
Next year's poll will be created using input from the current year's discussion so please do contribute in the thread.
What Are Your Top Hotel Pet Peeves? The 2014 Frequent Business Traveler Survey
May 12, 2015, 8:46 am
#346
FlyerTalk Evangelist
Join Date: Jun 2004
Location: MSP
Programs: DL PM, MM, NR; HH Diamond, Bonvoy LT Gold, Hyatt Explorist, IHG Diamond, others
Posts: 12,159
One hotel I've stayed at a few times (Marriott Courtyard Oakland) apparently under-spec'd the bedside outlets. My chargers fall out of them because they don't grip well enough.
May 30, 2015, 10:51 pm
#347
Join Date: Aug 2012
Location: VPS
Programs: IHG Diamond, Delta PM, Hilton Gold, Accor Gold, Marriott Silver
Posts: 7,256
I'm at a HIX in Gunnison, Colorado tonight that has a laminated card taped to the corner of the bathroom mirror that contains a word and diagram explanation of how to turn the shower on and an encouragement to call the front desk if you have any further plumbing questions.
I suspect that the laminated card didn't come into existence without a reason, but at least they're trying to handle complaints short of replacing all the tub faucets.
I suspect that the laminated card didn't come into existence without a reason, but at least they're trying to handle complaints short of replacing all the tub faucets.
May 30, 2015, 11:06 pm
#348
FlyerTalk Evangelist
Join Date: May 2012
Location: Sydney Australia
Programs: No programs & No Points!!!
Posts: 14,222
Agree
Agree
Agree!
I use a showercap sometimes
May 31, 2015, 4:04 pm
#349
Join Date: Sep 2013
Location: Peoria
Programs: Southwest, Best Western Gold, La Quinta, Dollar
Posts: 819
I recently stayed at a Best Western that had an idiotic thermostat system - it has a motion sensor that turns the AC on or off. I'd come into the room in the evening and its a stuffy 78 degrees, but the AC clicked on immediately and soon cooled it to a reasonable 72. So when I hit the sack, I covered up and slept well - until I woke up sweltering hot because it was back to 78 degrees! I got up and sure enough, the thing kicked on again and within minutes I was shivering and had to cover up. Over and over again all night!
Jun 3, 2015, 8:50 am
#350
FlyerTalk Evangelist
Join Date: Jun 2004
Location: MSP
Programs: DL PM, MM, NR; HH Diamond, Bonvoy LT Gold, Hyatt Explorist, IHG Diamond, others
Posts: 12,159
I recently stayed at a Best Western that had an idiotic thermostat system - it has a motion sensor that turns the AC on or off. I'd come into the room in the evening and its a stuffy 78 degrees, but the AC clicked on immediately and soon cooled it to a reasonable 72. So when I hit the sack, I covered up and slept well - until I woke up sweltering hot because it was back to 78 degrees! I got up and sure enough, the thing kicked on again and within minutes I was shivering and had to cover up. Over and over again all night!
Jun 9, 2015, 7:41 pm
#351
In Memoriam, FlyerTalk Evangelist
Join Date: Jul 2002
Location: Durham, NC (RDU/GSO/CLT)
Programs: AA EXP/MM, DL GM, UA Platinum, HH DIA, Hyatt Explorist, IHG Platinum, Marriott Titanium, Hertz PC
Posts: 33,857
It's bad enough when I have to keep using my keycard to get to the executive level floors, especially when I'm already on one of them, but why would any hotel put the slot at knee level?
Jun 10, 2015, 4:45 am
#353
Join Date: Apr 2005
Location: OOL/DOH
Programs: QF LTS WP, Avis Pres Club, HH Diam.
Posts: 3,192
Jun 10, 2015, 5:44 am
#354
Join Date: Dec 2008
Location: London
Programs: US Gold
Posts: 627
Are the hotels with no top sheet supplying duvets with washable covers? Because to me, the cover on the duvet *is* the top sheet - it's washed after every guest.
Second the teeming millions who dislike inadequate electrical outlets near the bed and the teeny foot-operated wastebaskets. But...last year I stayed in a hotel in Dubai where the rooms were entirely operated by some weird electronic system that had its own remote control: lights, heating, TV, everything. The remote was impenetrable.
wg
Second the teeming millions who dislike inadequate electrical outlets near the bed and the teeny foot-operated wastebaskets. But...last year I stayed in a hotel in Dubai where the rooms were entirely operated by some weird electronic system that had its own remote control: lights, heating, TV, everything. The remote was impenetrable.
wg
Jun 10, 2015, 5:49 am
#355
Suspended
Join Date: Dec 2014
Posts: 8,460
No issue here. I just start unplugging all the clocks and lamps around the room and plug my stuff in. I leave them unplugged for the next guest, figured they'd appreciate it.
Jun 16, 2015, 5:01 pm
#356
Join Date: Jan 2010
Location: New York and Vienna
Programs: PA WorldPass Platinum, AA, DL, LH. GHA Black, SPG and HHonors Gold
Posts: 3,870
Jun 16, 2015, 7:15 pm
#357
Join Date: Jan 2008
Location: Lost
Programs: MH Gold, IHG RA, SPG Gold, QF Silver, Hertz 5 star
Posts: 258
I just stayed in a 2 room suite where there wasn't a single power outlet in the bedroom. All the electrical devices were hardwired into a cabinet within the bedhead. The only outlets (4) were in the other room above the desk and behind the lounge for the lamps.
Jun 16, 2015, 7:33 pm
#358
formerly known as Tad's Broiled Steaks
Join Date: Jun 2004
Posts: 6,412
Has anyone been in a hotel where, upon hovering your keycard over the sensor (in the elevator), it automatically selected your floor? Even better, if you wanted to go to the lounge instead, it would first let you deselect the floor of your room.
Jun 16, 2015, 11:57 pm
#359
Join Date: Jan 2008
Location: Lost
Programs: MH Gold, IHG RA, SPG Gold, QF Silver, Hertz 5 star
Posts: 258
Yep, I've been in a few hotels like this, mainly in Asia though. I haven't seen where it selected the lounge as an option though, just the room floor.
Jun 17, 2015, 6:41 am
#360
Join Date: Jun 2015
Location: MSP
Programs: Delta SkyMiles, AmEx, NorthWest WorldPerks, Jelly of the Month. S&H Green Stamps, Subway sub club
Posts: 1,754
Not sure if it has been mentioned before but lack of proper hotel stationery (letterhead, envelopes, even a postcard). The last Westin I stayed at did have this and the front desk clerk was kind enough to post them for me.
