Ethical Question: Amenities kits in F/J left behind by psgrs. fair game?
#76
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Many -- most? -- amenity kits I've seen are in some way sealed; CX uses a thread through the zipper or tying the button loop on, older AA ones were in plastic wrap. No idea what they do with opened ones, but I'm pretty sure ones that are still sealed end up getting offered again.
#77
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I've often seen FAs collecting sealed amenity kits that weren't used to I suppose be used on other flights. I wouldn't take an extra kit because I fly often enough that I don't need another one. The kit in my seat often doesn't get used because I prefer my own eye shades, socks and custom-made ear plugs. When I don't use mine it is returned to the FA.
#78
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#79
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Of course, the difference is that you paid for the hotel room in which these toiletries were supplied and have a reasonable expectation that they are meant for you, the room renter.
#80
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#81
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I usually see FAs collecting amenity kits and other items such as slippers from unoccupied F/J seats well before landing. I would assume that unopened items from occupied seats are similarly used on later flights. I would also assume that opened kits are discarded for hygiene.
I've also seen passengers ask for an additional kit as a souvenir and the FAs graciously providing them. These are garden variety kits; I've never seen a $300 or even $100 version.
Some hotels want you to take the branded toiletries home as they think this will remind you of a nice stay and want to come back.
I've also seen passengers ask for an additional kit as a souvenir and the FAs graciously providing them. These are garden variety kits; I've never seen a $300 or even $100 version.
Some hotels want you to take the branded toiletries home as they think this will remind you of a nice stay and want to come back.
#82
Join Date: Sep 2008
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What exactly is that expectation? If you paid to stay for a week, are you expected to make sure the initial toiletries last your entire stay? Do the hotels refill the toiletries each morning for the length of the stay as if the room had seven different bookings during the week.
#83
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What exactly is that expectation? If you paid to stay for a week, are you expected to make sure the initial toiletries last your entire stay? Do the hotels refill the toiletries each morning for the length of the stay as if the room had seven different bookings during the week.
#84
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bj-21.
#85
Join Date: Jun 2012
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This is a silly argument, as is the one a previous poster made about a laptop. It's fair to assume that the owner of a laptop or handbag did not intend to leave it behind, whereas we can assume that someone who left an amenity kit did. There's a difference between forgotten and abandoned.
Sometimes, like at the London Park Lane, there's always only one set and it gets replaced daily. This seems wasteful to me, and I actually prefer the first approach cause then I can take home unused ones if I wanted to. Of course I could ask housekeeping for more if really necessary.
Last edited by Apieinthesky; Oct 6, 13 at 2:46 am Reason: grammar
#87
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While I'm not sure how I feel about the amenity kits, personally I don't/wouldn't take them, I think hotels and especially luxury properties is a different matter regarding toiletries and amenities It's marketing and branding in many cases. Many items are packaged so that you will remember the hotel in the future and become a returning repeat customer as you use them at home. Some hotels are bucking this trend and becoming more environmentally friendly by having dispensers in the showers for instance.
#88
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Picking those amenities up never cross my mind but the debate is more like on simple ethics. It's the same a debate on whether you would pick up a seemly abandoned $20 note on the floor...
I would normally ask housekeeping for more and most of the time they are kind enough to bring more amenities up for my use.
Sometimes taking a bottle of shower foam home is just that I like the amenities - true enough sometimes drives me to buy some of the products too.
I don't stay at true luxury hotels, but I stay at InterContinentals a fair amount of the time. Usually I get two full sets of toiletries; one set is in the shower and when they're empty, I move the extra set into the shower, and that extra set gets replaced. If I want to steal them, I put the second set in my bag and it gets replaced.
Sometimes, like at the London Park Lane, there's always only one set and it gets replaced daily. This seems wasteful to me, and I actually prefer the first approach cause then I can take home unused ones if I wanted to. Of course I could ask housekeeping for more if really necessary.
Sometimes, like at the London Park Lane, there's always only one set and it gets replaced daily. This seems wasteful to me, and I actually prefer the first approach cause then I can take home unused ones if I wanted to. Of course I could ask housekeeping for more if really necessary.
Sometimes taking a bottle of shower foam home is just that I like the amenities - true enough sometimes drives me to buy some of the products too.
#89
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Quote:
Yes, there is a difference, and that difference is intention. There is no way you can know for certain what the intention of owner of the kit was unless you ask them. You can make assumptions, but they will only be your personal assumptions, unconnected to verifiable fact.
Yes, there is a difference, and that difference is intention. There is no way you can know for certain what the intention of owner of the kit was unless you ask them. You can make assumptions, but they will only be your personal assumptions, unconnected to verifiable fact.
The last time I flew DL in 2011, I meant to keep them both directions (my intent) but forgot. The last time I flew UA J same thing. I can see where another pax might think I meant to leave them, but I hadn't.
But, since I can't get back on the plane to get it, once I've deplaned, I think it technically becomes lost. When I find lost property, I always work to find the owner. Therefore, I can never know the intent of the original owner. I have to assume that it doesn't belong to me.
So agree your great point- if you don't know, one should not assume that the item is free for the taking. Assuming something is lost, and you have no hope of responsibly returning it, better left to the airline.