You showed more restraint than most.

IMHO, writing the airline is a waste of your time, since they did nothing wrong, and will probably file your letter in the trash.

What awful people that kid and his mother are. It's shocking what sort of terrible human beings are out there. First of all to take someones laptop out without permission to use it is unconscionable and then to destroy it and pretend nothing happened...

the airline has nothing to do with it

in a just world, bad karma will befall that kid and especially his mother.

Why would you have recourse against the airline? It isn't their fault.

And recourse against the kid and family? Well, the burden of proof is on you.

It sucks, but that's life.

I agree the airline is not culpable, but the mother certainly is responsible for the misbehavior of her child. I would have insisted on getting her identification and contact information before departing the plane.

Laptop disaster
 

Perhaps you were trying to impress the mother, by allowing brat play with your laptop.

Q. Is it yours or your employers, I suspect the latter.

I trust you have learned a lesson. Why take care of somebody else's property. They don't have any skin on the table for it.

:confused: