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-   -   Announcements in multiple languages. (https://www.flyertalk.com/forum/travelbuzz/1401778-announcements-multiple-languages.html)

Nugget_Oz Oct 28, 2012 3:32 pm


Originally Posted by warthog1984 (Post 19580974)
I call bull$%!&. Outside of *maybe* Latin America and extreme parts of nowhere, exactly which countries don't use English as their lingua franca?

East Asia, Africa and most of the old USSR. For ATC it may be but not for actual air travelers.

carbacca Oct 28, 2012 10:11 pm

was on a QF from SYD to HKG and announcements were done in English, Cantonese and Mandarin. The cantonese and mandarin was done pretty badly though, lots of mumbling. Domestic flights to shanghai would use Wu chinese instead of cantonese i think?

in china they sure as hell don't use a whole lotta english...where i am now (zhuzhou, hunan) english is non existent and you'd struggle to do anything with english

BuildingMyBento Oct 28, 2012 10:51 pm


Originally Posted by carbacca (Post 19583652)
was on a QF from SYD to HKG and announcements were done in English, Cantonese and Mandarin. The cantonese and mandarin was done pretty badly though, lots of mumbling. Domestic flights to shanghai would use Wu chinese instead of cantonese i think?

in china they sure as hell don't use a whole lotta english...where i am now (zhuzhou, hunan) english is non existent and you'd struggle to do anything with english

YMMV. On my Shandong Airlines flight from Lanzhou to Urumqi in June, English (but no Uyghur) was used for announcements too. Possibly for the only gringo (me) aboard? Heh...luckily, I don't really need it, but regarding that flight, another issue arose. The flight was delayed about 3-4 hours, and no announcements were made at Lanzhou Airport, let alone in English. Surprisingly, SC provided both a (decent) meal and a room at the airport hotel, but without being aggressive/knowing the lingo, how would the others know?

In case you're curious, the day I took that flight was the day a Nordwind jet from Phuket to somewhere in Siberia emergency landed in Lanzhou.

Christopher Oct 28, 2012 11:09 pm


Originally Posted by cdn1 (Post 19580658)
Multiple languages do not bother me, but they should make an effort to make the announcement loud enough and clear enough so that one is not left guessing what was said......and they should repeat it perhaps.

I agree with this: sometimes the announcements are so garbled that I cannot understand even the ones in a language I understand well. Occasionally one just has to hope that they're telling the passengers something routine rather than something of an urgent nature...

Christopher Oct 28, 2012 11:13 pm


Originally Posted by warthog1984 (Post 19580974)
I call bull$%!&. Outside of *maybe* Latin America and extreme parts of nowhere, exactly which countries don't use English as their lingua franca?

Doesn't depend on the point of departure and the point of arrival, and the nationality of the airline. For example, on an Air France flight from Paris to Casablanca, I'd be surprised if the lingua franca would be considered to be English, although announcements might be made in English.

nicksname Oct 28, 2012 11:25 pm


Originally Posted by carbacca (Post 19583652)
Domestic flights to shanghai would use Wu chinese instead of cantonese i think?

I think perhaps in places like China, where everyone is essentially expected to understand Mandarin to some degree (although to what degree and the ability to speak is a different matter) that this is somewhat less of an issue. Of course there may be the odd person here an there without the ability to understand Mandarin, but with the education system based in Mandarin, I would expect the occurrence of such passengers being extremely low.

I recently caught an Air Canada flight (LAX-YVR) with my French speaking mother.As expected, there were announcements in both English and French (the FAs were both French speaking) but my mother could barely understand the French announcement due to the thick accent and difference in vocabulary and even some grammar! :D

I put this down to both my mother and the FAs speaking different non-Metroplitan French

carbacca Oct 28, 2012 11:37 pm

actually now that i think of the the most annoying announcements in multiple languages is the automated ones in the HK MTR, in english, cantonese, mandarin, automatically played on arrival at every station, often enough for it to be considered brainwashing i think....

kkjay77 Oct 29, 2012 12:01 am

I think I've heard 5 languages on NRT-BKK flight a while back.
English, Japanese, Thai, Mandarin and Cantonese.
It's too much. At the maximum, there should use 3 languages; origin language, destination language, and the language of the country that the operating carrier is registered to.

stut Oct 29, 2012 12:09 am


Originally Posted by kkjay77 (Post 19584014)
It's too much. At the maximum, there should use 3 languages; origin language, destination language, and the language of the country that the operating carrier is registered to.

But what if (as per examples above) the origin and destination are multilingual (and perhaps have laws about the use of language), and you're expecting a large proportion of transfer passengers from all over?

fimo Oct 29, 2012 12:47 am


Originally Posted by Yaatri (Post 19580901)
SQ makes announcements in all four-Malay, English, Chinese/Mandarin/Hokkien, and Tamil?

In Singapore, Mandarin is the official language, dialects are not recognised and so not used. So on the subway/MRT, yes - in all 4 languages. But on SQ, only English and language of origin/destination/stopover.

carbacca Oct 29, 2012 1:36 am

i would love to see AirNZ start doing announcements in Maori......

nicksname Oct 29, 2012 1:45 am


Originally Posted by carbacca (Post 19584215)
i would love to see Air NZ start doing announcements in Maori......

I've only encountered announcements in Maori once - on an Emirates flight ironically. Needless to say, it went down a treat with the NZ (of all ethnicities) passengers. I'd dare say that the other passengers who hadn't traveled to NZ before must have assumed this was standard practice

stut Oct 29, 2012 2:30 am

Thinking about it, it could be quite a political minefield. I seem to remember Aer Lingus came under fire for dropping Irish on ex-Belfast flights, and I know I've had flights to/from Switzerland that have featured announcements in what I can only assume is Romansch.

But otherwise what do flights to/from Spain do - always in Castilian, or also in Catalan, Basque, Gallician, Valencian..? Flights from Brussels always use French and Dutch, but would flights from Antwerp do the same? But then how far do you take it? Do you hear Frisian, Scots Gaelic, Swabian, Nynorsk, Jysk, Elsässerditsch, Breton, Welsh..?

florin Oct 29, 2012 4:26 am

ZRH-GVA (on LX) routinely has 4 languages (English, French, German, Italian).

Sheikh Yerbooty Oct 29, 2012 5:36 am


Originally Posted by warthog1984 (Post 19580974)
I call bull$%!&. Outside of *maybe* Latin America and extreme parts of nowhere, exactly which countries don't use English as their lingua franca?

Don't know if I'd describe Spain and France as "the extreme parts of nowhere" myself, but each to their own (linguistic ignorance.)

Funny enough, if there's one place in the world where you can't expect to get by in day-to-day life using your native language it's parts of the Middle East. In particular those places with holes dug in them to let black gooey stuff out. You simply won't find a local working in a shop or restaurant or any other "menial" job anywhere in Dubai, Kuwait or Qatar. You might be lucky in Saudi, Oman or Bahrain to catch a local driving your taxi, but the bloke or sheila behind the counter will always be someone from the sub-continent, and the other sheila serving your beer or bringing your food will be from further East; Phlips, Thai or Indon. Thus, while the official language might be Arabic, the language by far most used and spoken is English. Usually with a Jinglish touch to it. Funny old world.


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