Passport in Maiden name, ticket in married name
May 22, 2012, 3:11 pm
#16
Join Date: Mar 2009
Location: DCA
Programs: FB Gold Privilege
Posts: 413
Passport in Maiden name, ticket in married name
For reasons like this I love the automated international Air France check-in kiosks. No more "You have Bulgarian passport and you need a visa to enter the EU" (Check-in agent, MSP-CDG).
May 22, 2012, 3:21 pm
#18
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Join Date: Jul 2010
Programs: AA
Posts: 14,720
Actually I think in this case you would be better off with a person instead of a kiosk. Because I'm betting the kiosk would be programmed to look for name on ticket = name on travel document. And in this case name on passport does not equal name on ticket so would be rejected. With a person at least you can show that marriage certificate, I don't know how you would explain a marriage certificate to a kiosk.
May 22, 2012, 3:32 pm
#19
Original Poster
Join Date: Sep 2011
Location: Phoenix
Programs: AA, Delta, Continental, US Airways, HHonors, Priority Club, Marriott
Posts: 70
Actually I think in this case you would be better off with a person instead of a kiosk. Because I'm betting the kiosk would be programmed to look for name on ticket = name on travel document. And in this case name on passport does not equal name on ticket so would be rejected. With a person at least you can show that marriage certificate, I don't know how you would explain a marriage certificate to a kiosk.
May 22, 2012, 5:26 pm
#20
Join Date: Apr 2009
Location: WAS
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Posts: 1,594
May 22, 2012, 8:02 pm
#22
Join Date: Dec 2004
Location: STL
Programs: MR LT Titanium, UA 1K, DL Gold, AA EXP
Posts: 886
My wife had a similar situation. Passport in maiden name, DL in married name, ticket in married name.
TSA was no sweat. Showed DL and ticket and were through. Going into the UK and France - no sweat. No need to show ticket/boarding pass.
Coming back from France we were worried, but she showed her Passport, DL, and marriage certificate and they had absolutely no problem with it. We were on US Airways. They said it happens all the time.
CBP or TSA didn't peep a bit.
TSA was no sweat. Showed DL and ticket and were through. Going into the UK and France - no sweat. No need to show ticket/boarding pass.
Coming back from France we were worried, but she showed her Passport, DL, and marriage certificate and they had absolutely no problem with it. We were on US Airways. They said it happens all the time.
CBP or TSA didn't peep a bit.
May 23, 2012, 2:23 pm
#24
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Jun 1, 2012, 6:17 am
#25
Original Poster
Join Date: Sep 2011
Location: Phoenix
Programs: AA, Delta, Continental, US Airways, HHonors, Priority Club, Marriott
Posts: 70
Well, we are back from St. Martin and had a wonderful time! I wanted to post what my experience was with a passport mismatch to give further insight to those in a similar situation. Please note that this was a name mismatch with maiden name on passport and married name on an award ticket. Different situations may not encounter the same results.
Airline: US Airways
Flight: PHX - CHA -SXM
Checking bags in Phoenix: Lady looked at passport and then ticket and said, "Mmmm..don't know if this will work. They need to change your name at the ticket counter. Check with the gate agent up at the desk." Went to the gate agent and explained why I was up there. Showed him my marriage certificate. He said, "Well I can't change your name, so this should work." He look tired and gave me a look of "Why are you asking me about this. I have other things to worry about..."
TSA - showed boarding pass to CHA and DL. No problems.
Passport check at gate -No one said a word
Got to Charlotte - Passport check at gate -no one said a word
Got to St. Martin -Went through immigration and only needed passport and custom form. No problems.
On the way home:
Checking in - agent didn't say a thing
Passport control -Girl asked "Did you change your name?" I said "Yes - do you want to see a marriage certificate?" She said nope.
Security - Girl asked "Did you change your name?" I said "Yes - do you want to see a marriage certificate?" She said nope.
Passport check at gate - Didn't say a word
Arrived in Charlotte - Customs only checked passport and custom form - no problems...
So there you have it. No issues whatsoever. Now will I change my passport to my married name? Right away. But for those people who are saying "You won't be able to board the plane", from my experience, and the experience of others, that simply is not true. Most of the agents/security could have cared less. Thanks for everyone's help!
Airline: US Airways
Flight: PHX - CHA -SXM
Checking bags in Phoenix: Lady looked at passport and then ticket and said, "Mmmm..don't know if this will work. They need to change your name at the ticket counter. Check with the gate agent up at the desk." Went to the gate agent and explained why I was up there. Showed him my marriage certificate. He said, "Well I can't change your name, so this should work." He look tired and gave me a look of "Why are you asking me about this. I have other things to worry about..."
TSA - showed boarding pass to CHA and DL. No problems.
Passport check at gate -No one said a word
Got to Charlotte - Passport check at gate -no one said a word
Got to St. Martin -Went through immigration and only needed passport and custom form. No problems.
On the way home:
Checking in - agent didn't say a thing
Passport control -Girl asked "Did you change your name?" I said "Yes - do you want to see a marriage certificate?" She said nope.
Security - Girl asked "Did you change your name?" I said "Yes - do you want to see a marriage certificate?" She said nope.
Passport check at gate - Didn't say a word
Arrived in Charlotte - Customs only checked passport and custom form - no problems...
So there you have it. No issues whatsoever. Now will I change my passport to my married name? Right away. But for those people who are saying "You won't be able to board the plane", from my experience, and the experience of others, that simply is not true. Most of the agents/security could have cared less. Thanks for everyone's help!
Feb 19, 2013, 7:14 pm
#28
Join Date: Feb 2013
Posts: 1
I know this was forever ago but I'm hoping to get a reply because I'm in the same situation and hoping not to spend hundreds trying to expedite a new passport in my married name. It seems like it's something that happens often and won't be much of an issue, which is comforting!
My main question is, when you filled out the customs form, did you fill it out in your maiden name or married name?
My main question is, when you filled out the customs form, did you fill it out in your maiden name or married name?
Well, we are back from St. Martin and had a wonderful time! I wanted to post what my experience was with a passport mismatch to give further insight to those in a similar situation. Please note that this was a name mismatch with maiden name on passport and married name on an award ticket. Different situations may not encounter the same results.
Airline: US Airways
Flight: PHX - CHA -SXM
Checking bags in Phoenix: Lady looked at passport and then ticket and said, "Mmmm..don't know if this will work. They need to change your name at the ticket counter. Check with the gate agent up at the desk." Went to the gate agent and explained why I was up there. Showed him my marriage certificate. He said, "Well I can't change your name, so this should work." He look tired and gave me a look of "Why are you asking me about this. I have other things to worry about..."
TSA - showed boarding pass to CHA and DL. No problems.
Passport check at gate -No one said a word
Got to Charlotte - Passport check at gate -no one said a word
Got to St. Martin -Went through immigration and only needed passport and custom form. No problems.
On the way home:
Checking in - agent didn't say a thing
Passport control -Girl asked "Did you change your name?" I said "Yes - do you want to see a marriage certificate?" She said nope.
Security - Girl asked "Did you change your name?" I said "Yes - do you want to see a marriage certificate?" She said nope.
Passport check at gate - Didn't say a word
Arrived in Charlotte - Customs only checked passport and custom form - no problems...
So there you have it. No issues whatsoever. Now will I change my passport to my married name? Right away. But for those people who are saying "You won't be able to board the plane", from my experience, and the experience of others, that simply is not true. Most of the agents/security could have cared less. Thanks for everyone's help!
Airline: US Airways
Flight: PHX - CHA -SXM
Checking bags in Phoenix: Lady looked at passport and then ticket and said, "Mmmm..don't know if this will work. They need to change your name at the ticket counter. Check with the gate agent up at the desk." Went to the gate agent and explained why I was up there. Showed him my marriage certificate. He said, "Well I can't change your name, so this should work." He look tired and gave me a look of "Why are you asking me about this. I have other things to worry about..."
TSA - showed boarding pass to CHA and DL. No problems.
Passport check at gate -No one said a word
Got to Charlotte - Passport check at gate -no one said a word
Got to St. Martin -Went through immigration and only needed passport and custom form. No problems.
On the way home:
Checking in - agent didn't say a thing
Passport control -Girl asked "Did you change your name?" I said "Yes - do you want to see a marriage certificate?" She said nope.
Security - Girl asked "Did you change your name?" I said "Yes - do you want to see a marriage certificate?" She said nope.
Passport check at gate - Didn't say a word
Arrived in Charlotte - Customs only checked passport and custom form - no problems...
So there you have it. No issues whatsoever. Now will I change my passport to my married name? Right away. But for those people who are saying "You won't be able to board the plane", from my experience, and the experience of others, that simply is not true. Most of the agents/security could have cared less. Thanks for everyone's help!
