Only works if it's a government organization. There's no civil right to fly in dangerous conditions. :)

I like that :)

This is ridiculous. Their flight got canceled AGAIN, and we're not looking at just a 24hrs delay (but maybe even 48hrs or more).

It's not just the fact that United is failing to provide some compensation (even token ones would be appreciated), but it's the crappy attitude that they presented to my folks.

For example, the United staff told my folks there was no other flight from ORD to DTW for yesterday, and my folks did ask for a night flight. United LIED. I checked there were two flights that were not canceled.

Next example, the United staff rebooked them on the exact same timing, when my folks requested for a morning flight (since they were misled to believe there was no flights left yesterday), again United LIED saying there is only ONE flight from ORD to DTW. I checked online, there are 8 flights everyday from ORD to DTW.

What a bunch of LYING <insert your favorite swear word>.

I guess the only consolation is that hotel at ORD ain't that costly...

The airline cannot control the weather. Why should they be at fault for it?

OP is just looking for compensation, he is even trying to get them from CBP.

There is a huge difference between the number of daily flights and the number of daily flights that have available seating.

Ever consider that seven of those eight flights have no seats available?

Instead of ranting, have you considered alternative methods of getting there if when United has seats available is not working for them? MegaBus for example will take five hours and has several buses leaving a day for $30 a seat.

Where did that crap come from?

And can't they get people bumped off voluntarily? Oh no... that would be bad since the airlines would have to compensate those who volunteer to be bumped. Doesn't make sense to do this because they don't need to compensate those who have been delayed by 24hrs due to "uncontrollable" weather. Crappy double standards if you ask me. Overbooking is as unpredictable as the weather, so why is there compensation for one but not the other? I've also just realized ORD is have the 3rd highest delay/cancellation in the nation, so this weather excuse is pure bull... if you know that flights from ORD have a very high risk of delay/cancellation, you jolly well have some sort of contingency in place like creating another night flight. But no... that would cost money and spending money is the last things the airlines would do when they can just show the middle finger to the consumer.

I don't think United has offered my folks a free bus ride to Detroit. Are you seriously expecting them to pay out of their own pocket? After paying a sh*t ton of money this is the sh*t customers who fly on United receive. Obviously we will be considering moving to Delta... and I'm not planning to let this go. Google searching this forum has shown that 24hrs delay should be entitled to at least 10k miles as a form of compensation, and some airlines do offer meal/hotel compensation, so I am not being unreasonable here...

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Since there’s a weather waiver, you could’ve just gotten a refund and taken the bus. Seriously, you’re overreacting.

And how is the airline just supposed to create another flight? It’s not like they keep a fleet of emergency aircraft on hand. Plus, lots of their aircraft are probably stuck out of ORD at other stations and they can’t get them back.

The miles/hotel compensation you saw is for elite customers. I don’t know UA’s policies but I think it’s reserved for 1K/GS.

you are

Some other post about CBP here on flyer talks. That poster is Rommie something. Wait a second...

Because all those people who have been already waiting a day or two are going to be very eager to give up their seats, even if there's a voucher dangled under their noses.

Why didn't they just rent a car and drive 5 hours? If I was at ORD and they said I couldn't fly to DTW for the next 1-2 days I would be on the Dan Ryan within 30 mins. @:-)

Seriously, you must have problems understanding English. I have never asked for CBP for any compensation. Hell, I haven't even been on a flight lately. Don't you understand what is the meaning of a hypothetical question?